My original pickup location was Cornerstone Automotive in Black Canyon City for May 7th at noon. I go to pickup Uhaul truck and nothing was there and no advance notification of honoring my reservation. I was literally livid because I had family fly in to assist me with moving and they were on deadlines! That was terrible service!Thank God, for Anthem Uhaul accommodations!Janyce T.
Customer Reviews for U-Haul Moving & Storage of Anthem Way
Pour nous contacter
Anthem, AZ 85086
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No issues.ALEX SHERRY B.
Efficient. Clean. Good customer service.Paul S.
Le client n'a pas laissé de commentaire.ANTHONY C.
Le client n'a pas laissé de commentaire.Thomas Y.
Le client n'a pas laissé de commentaire.Robert Z.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Nick A.
Le client n'a pas laissé de commentaire.Peggy M.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.DAVID R.
The Anthem location was great! i was impressed by the competent and friendly staff. The vehicles were clean and well maintained. Overall it was a very nice experience. Will recommend.Bacle F.
Bill the Owner, Neo and Larry were all great and very helpful.Mary S.
Le client n'a pas laissé de commentaire.Michael F.
friendly and professionalRobert H.
Le client n'a pas laissé de commentaire.Dennis I.
Outside help want s to charge twice.Lance G.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.Sammy T.
Very helpful and courteous staffJoe R.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Steve Y.
Excellent service à la clientèledonna H.
Uhaul Anthem has been serving my relocation needs very well. They're very professional and understood my storage request, As I was hospitalized for 154 days. Uhaul, Bill I particularly made sure my friend could access storage things very quickly..Elsa O.
These guys always got my back. I frequently rent their trailers and they always cut me some slack for unforeseen problems. Great location and great service I highly recommend themLarry F.
Le client n'a pas laissé de commentaire.Donald D.
Le client n'a pas laissé de commentaire.Dena I.
Le client n'a pas laissé de commentaire.Joe K.
Same thing your doing 🙌👍Donald C.
The young man with long brown hair was excellent and helped me out well! He's an all star employee!Bethany J.
I have none. Gavin and Elijah were awesome. Had a great experience here.BRIAN K.
Le client n'a pas laissé de commentaire.Shauntille C.
A little MORE HELP returning the vehicle when you are ON TIME but don't know where to go or where to park and the employees Haul Ass while you try to figure it out on your own . With the exception of one. The woman hauled ads quick like there was a Fire somewhere!!!!Jennifer K.
Le client n'a pas laissé de commentaire.jeffrey D.
The process from getting the rental all the way to bringing the truck back was smooth and easy. Especially for someone who's never used a U-Haul before. The guy who helped me at the end was nice and I'd definitely go here if I needed this service again.Laura C.
I guess the best way to keep ratings up is to not ask about the prior attempt to rent where uhaul couldnt find the reservation. Went to pick up the trailer and the office help drove my me, didnt ask if he could help, 15min after they're supposed to be reopened from lunch, the guys sitting in the office eating and wouldn't bother getting up to ask if he could help again when my girlfriend went to check a second time. That was at a prescott valley store. Had to cancel plans for that day. What a waist of time! However, the anthem store was helpful!STANLEY K.
It was the best Service that I have seenJim H.
Le client n'a pas laissé de commentaire.William C.
The checkout guy was clueless. Received the truck with a 1/4 tank. I drove 10 miles. The guy tried to change me for a full tank knowing I only drove 10 miles. Is there any common sense left in this world?Michael B.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Julie C.
Neo was awesome!!raymond S.
Overall ok. We returned an extra box that we purchased and the team seemed a little out out to return a box.Allen G.
Always excellent, personal service and well maintained equipment.Steven E.
Le client n'a pas laissé de commentaire.Michelle S.
Le client n'a pas laissé de commentaire.joseph C.
Bill Kliff did an amazing job getting me set up for my rental truck, asking the right questions to insure everything was covered. Excellent customer service. Truck was clean, and air conditioner, especially here in AZ, worked great.ARTHUR H.
Le client n'a pas laissé de commentaire.bill K.
Le client n'a pas laissé de commentaire.Marc L.
Le client n'a pas laissé de commentaire.Alexander R. | Expérience générale
Le client n'a pas laissé de commentaire.mike B.
Le client n'a pas laissé de commentaire.Katherine L.
All if associates were accommodating, courteous, and polite.Thomas P.
Le client n'a pas laissé de commentaire.Dave K.
Best place I've ever been too very helpful and knowledgeablepaul P.
Le client n'a pas laissé de commentaire.Igor S.
Super easy to RSVP online. Easy check-in and return. Will definitely use Anthem U-Haul in the futurePhilip M.
When I was finished with the truck, I referred to the fuel estimate sheet. According to my gas usage, I needed to put 11 gallons of gas back in the vehicle. I put 11 gallons in the vehicle ($55 with current gas prices). During the drop off process, the guy who did my drop off told me I didn't put enough gas in the truck, and it was going to cost me an additional $35 (7 gallons). Those trucks get about 18MPG. So I was 126 miles short on gas? No. That's BS and a BS way to get money. I was quoted $44 for the rental for an estimated 20 miles. I did exceed the 20 miles by a lot. I drove a total of 125 Miles. 2 days ($19,95 a day), 125 miles ($0,89 a mile), and the BS $35 gas charge comes to around $185. Not $205. $20 over. I personally feel I was ripped of $55. I usually have great service with UHaul, but this one (I'm not sure if it was location or what), was awful. So not worth the money.John L.
Le client n'a pas laissé de commentaire.Herman Z.
Nice truck. Friendly people.DAVID B.
Just recommend Uhaul to a friend. She is going to use Uhaul servicesTom D.
Very well run operation! Employees were all very happy and cheerful!Bill D.
Really appreciate the help I received. The gentleman was so nice and helpful. Definitely made this process fun and stress free. Merci.STEPHANIE M. | Premières impressions
Le client n'a pas laissé de commentaire.steve B.
Good value and serviceVICTOR B.
Le client n'a pas laissé de commentaire.Matthew R.
Great customer service!ryan S.
Great representatives, great equipment, clean facility. The best U haul location I've been to.gus R.
Le client n'a pas laissé de commentaire.Westbrook R.
Le client n'a pas laissé de commentaire.Maggi L.
I made a reservation for a storage unit, was told very plainly I would get one month free. Upon arrival at Anthem Arizona was there are no units available and the reservation was not a reservation at all but a request only. I got a unit only because someone vacated unexpectedly and the manager told me the free months storage promotion ended months ago and never pertained to the size of unit I thought I reserved. Nothing your reservation agent told me was true. Last thing you want after driving two days with all your stuff is to have to make all new arrangements at the last minute to find a place for your stuff. I wasted money on the help I had hired to help me unload when the unit was not immediately available and you cheated me out of one months rent @ $208. I will use another rental service next month in the second leg of my trip if you do not make this right.Matthew S. | Premières impressions
Le client n'a pas laissé de commentaire.David Z.
Great and fast service! Love using this place for when I need a trailer or a uhual. Merci.Richard E.
Le client n'a pas laissé de commentaire.Thomas S. | Expérience générale
I am a bit disappointed in the fact that this location would not honor an advertised promotion - first month free on a storage unit with the purchase of a trailer/truck rental. I have taken advantage of this promotion twice in the past & have been a long time unit holder & was very disappointed in their lack of care for my loyalty.KIMBERLY F.
Staff was very friendly and helpfulGib A.
Le client n'a pas laissé de commentaire.Manfred C.
Le client n'a pas laissé de commentaire.Ronald R.
Le client n'a pas laissé de commentaire.Philip R.
Put wrong drop address was a pain to straighten it outLARRY G.
We really liked the air control in the storage unit it kept our things at a nice temperature, and my candles didn’t melt. lol:)Stacey C. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon L.
Le client n'a pas laissé de commentaire.mj S.
Outstanding service!!!Rob K.
Great customer service!!Paul A.
My vehicle had shifted during transit and both Neo & Mitchell worked to get my vehicle unhooked. They were both very helpful.david W.
Everyone was very friendly and helpful. This location is not the closest to my house but will go out of my way to use them again.Jeff S.
The guys were great. We needed them to change a fully loaded 6x12 over to a different vehicle. They didn't hesitate and suggested a different kind of hitch, which made a big difference. Thanks, guys!KEN W.
Le client n'a pas laissé de commentaire.KEN W.
Le client n'a pas laissé de commentaire.Jonathan A.
Great service!Allen M.
Nothing, this place is first class.Larry P.
Wonderful in all aspects.linda p. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Premières impressions
Gavin did a great job. Very fast and friendly. Do whatever you have to to keep him. Great job!!DAVID R.
Employees were so nice & helpful!!Tonya Y.
Le client n'a pas laissé de commentaire.Yatin D.
Provide a receipt upon requestAdam O.
Le client n'a pas laissé de commentaire.Carlos C.
Le client n'a pas laissé de commentaire.WAYNE C.
Absolute worst experience ever whole rental would recommend another companyTabitha H.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.Audrey G.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Faust E. | Premières impressions
The facility has easy access for move in, staff is very friendly and helpful. Felt welcome, facility is so clean, it was a pleasurable experience.Anthem G. | Premières impressions
Le client n'a pas laissé de commentaire.MARK M. | Expérience générale
Very accommodating & friendly!!! Always there to help…..Patricia S. | Premières impressions
Le client n'a pas laissé de commentaire.Marilyn O. | Expérience générale
Great staffduane C. | Expérience générale
Le client n'a pas laissé de commentaire.Martie T. | Expérience générale
Thanks for providing such an Dr Elle t customer experience!!Elsa O. | Premières impressions
It was a little pricey, but extremely clean.Dale W. | Premières impressions
Le client n'a pas laissé de commentaire.Sydney S. | Expérience générale
Le client n'a pas laissé de commentaire.Robert E. | Premières impressions
Staff kept me informed when I needed to check on my vehicle after storms. Always very helpful.Bruce B. | Expérience générale
Great service and storage was exceptionally clean and convenient and fairly priced ! Appreciated the military discount . Thank you T Murraytheodore m. | Expérience générale
All staff seems helpful however one person seems to standout and that is Keirstin. She seems to go above and beyond. Even though we had a small issue she helped to promptly correct it. Anytime I've been in even just to look she always has a positive attitude and willing to answer questions. Mercimary s. | Premières impressions
Le client n'a pas laissé de commentaire.Ann K. | Expérience générale
Le client n'a pas laissé de commentaire.hazel c. | Expérience générale
Le client n'a pas laissé de commentaire.GERALD C. | Premières impressions
Bill, Keirstin, Gavin, Neo, Brandon, Cynthia, Larry and Mannie are all very helpful and friendly!Kathleen L. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon F. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin P. | Expérience générale
Very accomodating and helpful! Really appreciate it, thank you!karen h. | Expérience générale
Gavin was very helpful, professional and friendly; he made the process so easy as well. Merci.Tamra J. | Premières impressions
Good people to work withFrank V. | Premières impressions
I don't have anything to add. Great people and service!Kyndall M. | Premières impressions
well organized always friendlyhazel c. | Premières impressions
Le client n'a pas laissé de commentaire.Dan B. | Expérience générale
Great staff and facility. Would definitely use again...William R. | Expérience générale
Le client n'a pas laissé de commentaire.Judy S. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin P. | Premières impressions
Le client n'a pas laissé de commentaire.Laurie m. | Expérience générale
This is a well run and excellent facility we are lucky to have close by. Excellent staff. Helpful and polite. We have rented a 10x20 unit. Rented a pickup truck on occasion. Highly recommendBrent W. | Expérience générale
Very courtesy & always willing to work with you!Rheta V. | Expérience générale
Thank you for 15 years of excellent service. I will miss you.Eileen C. | Expérience générale
I felt confident that whatever information that I needed could be found there from locks and trucks to safety and movers to help get the job done, in addition to having a courteous staff too. I had a great experience, thank you for making it happen.shirley g. | Expérience générale
Staff are professional and knowledgeable. Units are clean and well maintained. I have rented units for many years from this location in Anthem and have always had excellent service and no issues. Merci.REBBECCA S. | Expérience générale
Very nice employees. Even called to tell me the car cover had come off. Very nice thing to do.Ashley S. | Expérience générale
Le client n'a pas laissé de commentaire.Steven A. | Expérience générale
Staff has great sense of humor.jacquelynn a. | Premières impressions
Le client n'a pas laissé de commentaire.sabrina h. | Expérience générale
Thank you Bill and staff.HOWARD H. | Expérience générale
Thanks for helping me get a storage unit. I really appreciate itGary S. | Premières impressions
Le client n'a pas laissé de commentaire.Mary Beth M. | Premières impressions
Great experience. Kirsten was super gelpul, friendly and a great sense of humor.Shane Kanani U. | Premières impressions
The service representative was amazing and made this a seemlesss process.EUGENIE S. | Premières impressions
I haven’t moved my items into storage yet, but I’ve been a long time customer if Uhaul and they have been great to with with.Carmen P. | Online Move In
MerciCHANEL A. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley B. | Premières impressions
The process of ordering online and accessing the unit was flawless. Very convenient. I was impressed.Michele T. | Online Move In
I have a picture of the thermometers in the hallways, and none of them are as promised and all are over the promised 85 degrees ... in the dark hallway nearest it says 90 degrees and my unit is in front of south and east facing wall of windows and it is even hotter there. I don't think it's right that the thermostat is not regulated as promised. Also, my wall is made up of multiple roll up doors, rather than normal walls, is this going to expose my unit to critters with all these openings I can see vertically on the wall? The sun exposure was not revealed prior to renting.Pamela P. | Online Move In
Le client n'a pas laissé de commentaire.MATTHEW T. | Premières impressions
I rented the storage unit for about 2 1/2 years. The facility was clean, well-lit and easily accessible. I had a 10' x 10' climate-controlled unit and was very satisfied with it. I decided that I didn't require the off-site storage, so closed the account for that reason. I still store my RV at the same facility.MICHAEL M. | Expérience générale
I liked it so much referred my neighbor and he signed up to my RV Parking Space.Jim K. | Expérience générale
Le client n'a pas laissé de commentaire.Korene M. | Premières impressions
Le client n'a pas laissé de commentaire.Avalon L. | Premières impressions
Krestin(spelling?) I was literally the nicest person I've come across not only in customer service but just in general the longest time. Not only is she excellent at her job, knows her stuff, efficient, quick without feeling rushed while being thorough. she's funny, thoughtful, and overall a joy. I went in being very stressed out about my moves, she asked me the questions I should've been asking her which was extremely helpful. Give that girl a raise! Everyone in the store was extremely helpful and courteous. Well doneKelly D. | Expérience générale
Le client n'a pas laissé de commentaire.Cameron S. | Premières impressions
Le client n'a pas laissé de commentaire.Richard M. | Expérience générale
Le client n'a pas laissé de commentaire.Kathleen M. | Expérience générale
Le client n'a pas laissé de commentaire.Rheta V. | Premières impressions
Bill was great in helping us get what we neededMatthew W. | Online Move In
Thank you Anthem Uhaul.HOWARD H. | Premières impressions
Le client n'a pas laissé de commentaire.Brian B. | Expérience générale
The person at the counter was very rude & offered no help of any kind. I had to request help & even then he was reluctant. He did not say thank you at or offer any additional information. I would not recommend sending anyone to this facility.Katina B. | Online Move In
Smooth processLee L. | Online Move In
Glad to find a Uhaul facility near my house.teresa s. | Premières impressions
Staff was very friendly and efficient in setting a unit convenient for me. Le service a été excellent. We had to rent in Anthem as there was nothing available in Flagstaff. Will always use UHaul for rent or transport.joe p. | Expérience générale
Le client n'a pas laissé de commentaire.Sean J. | Expérience générale
Great staff, Bill was a big help.Gary W. | Premières impressions
Le client n'a pas laissé de commentaire.clinton w. | Premières impressions
Mannie was particularly helpful and friendly.Richard M. | Premières impressions
Excellent service à la clientèle.shirley g. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES S. | Expérience générale
A very nice facility with knowledgeable people.Lee M. | Expérience générale
Your process is way too disconnected and complicated. I once leased a $70 000 truck for three years. Way less hassle than renting a$200 space from you for 2 months. Seriously, streamline your process. Kinda painful Thought you should knowKevin O. | Expérience générale
Le client n'a pas laissé de commentaire.Chris C. | Expérience générale
Longer evening hour access when it's cooler would have it easier. Staff friendly but needs to know how to move chatty customers along when people are waiting in line.Phyllis S. | Expérience générale
Great staffDoug B. | Premières impressions
Very nice Establishment. Could not find a better place.thank you...everrett b. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia F. | Premières impressions
Le client n'a pas laissé de commentaire.william k. | Expérience générale
Le client n'a pas laissé de commentaire.Alyssa L. | Expérience générale
Le client n'a pas laissé de commentaire.Mike G. | Expérience générale
Le client n'a pas laissé de commentaire.Lee M. | Premières impressions
Le client n'a pas laissé de commentaire.everrett b. | Premières impressions
Kiersten was very helpful and accommodating.Teresa B. | Premières impressions
The staff is always friendly and helpful.MELE K. | Premières impressions
Le client n'a pas laissé de commentaire.Dave B. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin P. | Expérience générale
Le client n'a pas laissé de commentaire.Mike C. | Premières impressions
Le client n'a pas laissé de commentaire.Stacey C. | Premières impressions
Le client n'a pas laissé de commentaire.John S. | Premières impressions
Le client n'a pas laissé de commentaire.Aleia T. | Expérience générale
Very good customer service.Mark L. | Premières impressions
Le client n'a pas laissé de commentaire.Ben G. | Expérience générale
Le client n'a pas laissé de commentaire.IAN W. | Expérience générale
Le client n'a pas laissé de commentaire.Brent W. | Premières impressions
Le client n'a pas laissé de commentaire.linda t. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer K. | Expérience générale
Le client n'a pas laissé de commentaire.larry w. | Expérience générale
Le client n'a pas laissé de commentaire.JAYMI T. | Premières impressions
Bill was very helpful.John W. | Premières impressions
Le client n'a pas laissé de commentaire.ryan t. | Premières impressions
Le client n'a pas laissé de commentaire.Michael M. | Premières impressions
Le client n'a pas laissé de commentaire.Marc S. | Expérience générale
They do not actually give three days to pay the bill, only two. I have left a horrible review on Google and will also on Yelp. I am also contacting my bank. I will be moving out as soon as I can. Very rude and unhelpful people who obviously need to cheat others out of $I6. Matthew was quite nasty as is, apparently, the manager who would not give me three days to pay, but only two. Have fun dealing with my bank. Even the lady at the 800 number agreed that they only gave me 2 days, as did Matthew until he backtracked when he saw the manager onkly gave me 2. If it's due on the 28th of the month, I have until the 3Ist. to pay. They only gave me until the 30th and then charged the late fee.Candra A. | Premières impressions
Very good customers service skills.Thomas H. | Expérience générale
Le client n'a pas laissé de commentaire.Phyllis O. | Expérience générale
Le client n'a pas laissé de commentaire.Janie M. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen H. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin N. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob L. | Expérience générale
Le client n'a pas laissé de commentaire.Arthur L. | Online Move In
Mannie has a great customer service, Totally pleasedISAAC G. | Premières impressions
The staff is the best I've encounteredLEA J. | Expérience générale
Le client n'a pas laissé de commentaire.Edward A. | Premières impressions
nice and friendly people!Elizabeth L. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL P. | Expérience générale
Thank you. One stop place for moving / storing household items.Stephen N. | Expérience générale
Le client n'a pas laissé de commentaire.DONALD B. | Premières impressions
👍Thomas B. | Expérience générale
Le client n'a pas laissé de commentaire.larry w. | Premières impressions
The whole process was very organized and well thought out.KEN W. | Online Move In
My reservation was not recognized in your system. On Oct 15, 2020 I made Reservation #: 858045-00110689, Storage Space, Reserved: 15' x 40' x 99' RV/Boat/Vehicle/Parking. This was not available. I needed this for 3 vehicles. Now I have a non-covered 12'x33' which is not enough space. On multiple occasions I confirmed my reservation. Each time my reservation could not be found unless I provided this number. Each time nothing was available. Yesterday, the only spot available was this smaller non-covered space.Brian P. | Premières impressions
The staff at Anthem UHaul made our arrival in AZ very pleasant and easy. Highly recommend the storage facility!!Leslie F. | Expérience générale
We all can use improvement and this is why the rating. It is excellent at the Anthem location...keep up the great work.Darren B. | Expérience générale
Le client n'a pas laissé de commentaire.Teri N. | Premières impressions
Manager is off the charts helpful!Candice K. | Expérience générale
Perfect combo with truck rental.CHRISTOPHER H. | Premières impressions
Staff is very courteous and helpful with questions. The gated 24 hour access was very convenient. Highly reccomend this location.Patricia C. | Online Move In
Le client n'a pas laissé de commentaire.Angela H. | Premières impressions
Le client n'a pas laissé de commentaire.IAN W. | Premières impressions
Le client n'a pas laissé de commentaire.Ginny K. | Expérience générale
Bill and his crew were easy to work with and always helpful when we had questions.Terry S. | Expérience générale
Le client n'a pas laissé de commentaire.Brian H. | Expérience générale
I was very disappointed with some of the staff at this facility especially the woman who does your billing. Her tone was snotty and demeaning and she made it seem like I was inconveniencing her with my questions. I have always had great customer service with u haul until my experience at your anthem location. However, I needed to rent a truck recently and I was hesitant to use this facility but it was the only one with the truck I needed. Matthew was at the office that day and he was exceptional. He was so polite and helpful and personable. I was happy with my experience for that day. But overall I would not recommend this facility nor would I use it in the future.NATALIE B. | Expérience générale
The key pad at the entrance to the storage facility needs to be fixed or replaced - it is way too difficult to get your card read. It is obviously broken because it never used to be the way it is now.CYNTHIA N. | Premières impressions
Le client n'a pas laissé de commentaire.LEA J. | Premières impressions
Bill was great at getting me setup for an RV storage unitChris R. | Premières impressions
Perfect for my temporary storage need. Will use in the future, if needed.Roger C. | Expérience générale
I only rated average because I have spent 5+ minutes failing to check into my unit and checking out every time. I would have to swipe my card over and over again. In our AZ heat it's extremely frustrating and I'm so glad it's over and I no longer have a storage unit.Rosie Q. | Expérience générale
Unit has taken RatsJohn H. | Premières impressions
Great services. Will reccomend it.gene m. | Expérience générale
I made a reservation for a 10x15 room and guarenteed it with a credit card for 8-3 when I arrived on 8-5 it took them over an hour to find it. And when they did they said since I wasn't there on the 3rd they didn't have the room anymore. So they gave me rooms to make the same size as a 10x15 but my belongings don't fit. I ask them why didn't they keep my reservation and start charging my credit card, which is what they said they would do and all they could say was "I don't know". 't know.byron G. | Premières impressions
Staff has always been super helpful. Keep up the good work!Toby T. | Expérience générale
Le client n'a pas laissé de commentaire.Alyssa L. | Premières impressions
Le client n'a pas laissé de commentaire.Cindy G. | Expérience générale
Le client n'a pas laissé de commentaire.lisa d. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth s. | Premières impressions
Bill was very helpful and friendly. Excellent service!Bruce B. | Premières impressions
Your facility people were most gracious and helpful. Superbly polite. One gentleman, Matthew (?), was checking me in at the end of my visit when I turned in my trailer. He was awesome. When he didn't know the answer to something, he simply brought me inside and asked his coworkers questions. He didn't try to make things up, or argue with me, or anything. He wasn't too big to ask for help. Love that in employees. Ask questions when you are not sure something is right!! Thank you for a great staff. I have had it too many times with people who make things up and only end up being wrong. This was great.Misty D. | Premières impressions
Great place. Very secure and clean. Plenty of carts and parking.TRISH H. | Expérience générale
Staff was very helpful and facility was well maintainedEDWARD K. | Expérience générale
Le client n'a pas laissé de commentaire.London L. | Premières impressions
Awesome company! Will use you again in the future!Colin R. | Expérience générale
Great location. Just wish I'd received a refund when I checked out 15 days before the month ended. NOT GOOD CUSTOMER SERVICE ABOUT THAT!Colleen R. | Expérience générale
Staff was awesome! What wasn't is that my entry clicker still doesn't work. It took two hours for me to get in and drop of camper. Then we were stuck in the complex. Again the staff was awesome but you need to fix your tech.Toby T. | Premières impressions
Le client n'a pas laissé de commentaire.mike n. | Premières impressions
I was a little upset when I reserved a trailer and they called the day before when we were leaving to go to Anthem and said it wasn't available after all. We rented from up here in Lakeside was a lot cheaper!Suzanne C. | Expérience générale
Le client n'a pas laissé de commentaire.MARK K. | Expérience générale
I know you do not care, however, I just had to say we have rented from your facility since we have been in North Phoenix for soon to be 13 YEARS! We have spent over $20 000 during that time and NEVER ONCE did we get a call from ANYONE at U-Haul saying thank you, your a piece of s--- or anything. Just a BILL that in the last several years has steadily gone up almost 10 % a year when inflation has been around 2 %. When I did call twice to bring this up I was told that is not our decision and basically if you do not like it, politely pound sand! We have also rented U-Hauls and got no special consideration for having a storage facility, etc. Good luck with your future business as we will not ever be renting with you again because YOU ALL DO NOT CARE! Feel free to call, but I am sure you won't. Thank you for letting me get this off my chest! Mark Storrer (720) 635 - 1655MARK S. | Expérience générale
Le client n'a pas laissé de commentaire.Greg M. | Premières impressions
Rental truck was older with high mileage I would of liked a more modern truck with power windows and mirrors. I was charged to load my car on to transport trailer which to me should be part of the rental not extra. The online reservation system has bugs and when I thought I had booked a reservation I found out later it did not take place so had to do it all manually,Gary G. | Expérience générale
Prompt, helpful, friendly staff. The 10x10 unit was clean and ready for our daughter to transfer all of her one bedroom apartment belongings.Christine W. | Premières impressions
Nice and friendly.Kurt R. | Expérience générale
We have use this location for several times and the crew are always help, friendly and professional.Ronald T. | Expérience générale
Staff at anthem u hail were excellent in helping with my issue Especially Josh who is working the front and very helpful and I appreciate itEDWARD K. | Premières impressions
Easy in easy out. Very nice experience. Thank you.BOB C. | Expérience générale
They worked with me when I was behind in my payments..Carol Ann S. | Expérience générale
Very helpful staff! And NICE,Suzanne C. | Premières impressions
Le client n'a pas laissé de commentaire.Perry S. | Expérience générale
Although the customer service was excellent, the website is not. I reserved a unit in which the website clearly states that it will fit a two-bedroom 1200 square foot home. When I got there to check in yesterday the customer service agent asked me to please look at the size of the unit to make sure that it was going to be big enough for what I needed. When I did I was shockingly surprised. There is no way that 1200 ft² of home would fit into that unit it was the size of a walk-in closet but 10 ft tall. She also informed me that I am not the only one that has said that. Apparently it happens all the time. So I was technically forced to go up to the next size which is an extra $50 a month. At that point in time I had no other choice but to go with that. If I had had more time I would have taken my business elsewhere.Melissa G. | Premières impressions
When you can contact a company two states away and trust them to completely supervise a temperature controlled unit for you by holding the key, maintaining who accesses the contents and controls moving out without you ever being there, that is the company I will choose every time.Cecelia V. | Expérience générale
Met and exceeded expectations.LISA G. | Expérience générale
.Marc K. | Expérience générale
Great service. Staff was friendly and helpful.Edwin T. | Expérience générale
s/oStephen T. | Expérience générale
excellent serviceJames L. | Expérience générale
Uhaul makes you go online and dispute damage made by someone else before you take the truck. No more uhaul for me I will go with a company that inspects vehicles themselves vs putting it on the customKEVIN Z. | Expérience générale
A year-long experience that was professional and pleasant.Wayne M. | Expérience générale
Everyone in the office are extremely helpful and easy to work with!Brett H. | Expérience générale
Very helpful and knowledgeable staff. Thank you for everything!Rebecca P. | Expérience générale
Everything went very smoothly. I couldn't ask for better service from the personnel, especially the General Manager, Bill Kiff. I understand why people use U=Haul even though there are other options.Bruce V. | Premières impressions
MerciTammy V. | Expérience générale
Very accommodating staff. Would highly recommend/Ro V. | Expérience générale
Excellent service. Employees very helpful.DENNIS T. | Expérience générale
A little confusion on account of the new area not being ready to rent,, also lost my deposit/reservation in the system.Bob S. | Premières impressions
Friendly and helpful even though they were having computer issues at the time of my visit to set up storageJonathan M. | Premières impressions
Personnel amicalDEBBIE O. | Premières impressions
To expensiveJAMES B. | Expérience générale
Both employees were very helpful and courteous. Will continue do to business here!Shawn K. | Premières impressions
Very helpful staff. Facility is nice and cleanStephen H. | Premières impressions
Everything from start to end was amazing. Beautiful clean facility and never felt unsafe. Very friendly and helpful staff. Thanks for everything.Penelope H. | Expérience générale
Helpful, found what we needed even when computer said storage unit wasn'tBrian B. | Premières impressions
Kiersten was GREAT!!!! Big help!! Thank you!!Stacey R. | Premières impressions
Very cleanrosemarie d. | Expérience générale
Excellent service throughout the move. Totally there for us. Very helpful.George H. | Premières impressions
Thanks nice experiencestephanie a. | Expérience générale
Jacob?? Jason?? was a superb customer service guy. Polite, professional and helpful.Ro V. | Premières impressions
Clean, convenient location. Would definitely use again!David B. | Expérience générale
Manager Dan and staff guaranteed a good experience.Chris D. | Expérience générale
I don't think I could expect better over all treatment and facility . Clean , halls well lighted , maybe they might explore lighting the individual spaces but I see the other side ( turn them off )Norman K. | Expérience générale
Custmer service was good, wait time was a little long the second time I came in.. Perhaps more agents on duty would help during busy timesstephanie a. | Premières impressions
Everybody was helpful and had a good attitude thank you very muchrob h. | Premières impressions
Great service!Theresa J. | Expérience générale
Will definitely come back for all of my storage and rental needs. I've always been treated well here.David B. | Expérience générale
Excellent all the way around!RONALD C. | Expérience générale
Very helpful, friendly and professional people working at this location. Storage facilities clean and in good repair. I have rented from here also and will rent from them again.Scott M. | Premières impressions
The lady was extremely helpful with our storage unit concerns.Julie F. | Expérience générale
A One treatment from staff and manager. Would recommend this facility for RV storage.Judith M. | Expérience générale
All was fantasticJill G. | Expérience générale
Everyone was very courteous & helpful to my daughters & I! Thank you!Sandra E. | Premières impressions
Facility is nice and clean. Manager seems to care. Security system is old and glitchy. Usually not a problem until it is. We decided to close our storage there because we were not able to access.Theresa N. | Expérience générale
The crew swarmed the truck to check it in and had me on my way in no time.Virgil (Don) S. | Premières impressions
Really convenient access, hours open, staff available even on Sunday and weekend holiday!camerion j. | Expérience générale
Great people and very helpful. Facility was secure, clean and easy to enter and exit. I will use them again in a year when I get back to Anthem.Roy S. | Expérience générale
The staff were friendly and accommodating. Access was easy.Robert R. | Expérience générale
Cost for self-storage too high.Arthur F. | Expérience générale
Provided excellent service.Mary G. | Premières impressions
Had unit for a year. Unit always accessible. Staff helpful & friendly. Place clean. The only bummer was I couldn't pay online before the bill was actually due. Had to wait for actual due date to pay.Shawn Z. | Expérience générale
I am so grateful for the generosity U-Haul extended me upon my arrival. The 30 day free mini storage REALLY helped me out of a jamb. Thanks again. You guys will be highly recommended to everyone.Michael C. | Expérience générale
Great facility! Sparkling clean, friendly employees and convenient location.Martin L. | Expérience générale
Very please with the assistance, instructions, building and ease of access.Eva B. | Premières impressions
Anthem U-haul and storage is top notch. Has been there for me and my family over the years many times. Thank you for being local.Mario M. | Premières impressions
I stored an RV here and would definitely use them again. The Anthem U-Haul is the cleanest storage facility of all the ones in the area.CRAIG J. | Expérience générale
Great place to store your belongingsMike P. | Expérience générale
Nice, clean storage with easy access. Have recommended to several friends.Lori R. | Expérience générale
Thanks for all the help and first month storage was free! Awesome.Michael C. | Premières impressions
Superior customer service and reasonable rates.leo h. | Premières impressions
great experienceStephen T. | Premières impressions
Had storage for over 4 yrs.. no issues or concernsSean G. | Expérience générale
The ease of access and convenience of this unit made my transition between moves a bit easier and it was much appreciated.Kristen D. | Expérience générale
GM was very helpful in getting me my storage. The facility is clean and well maintained.Brian V. | Premières impressions
Friendly and knowledgeable staff. Clean equipment and storage unit. Overall a great experienceDavid W. | Premières impressions
greatSusan J. | Expérience générale
Very patientAmy P. | Premières impressions
Excellent service à la clientèle.Mark T. | Premières impressions
Great service, friendly staffLesley C. | Expérience générale
Brian was very helpful. He does a great job for youWilliam P. | Expérience générale
Current manager is not a people person.....needs some PR training. The rest of the staff was great.Gordon A. | Expérience générale
Staff has always been nice, presentable and customer oriented. Nice job on hiring at this location.KRISTI M. | Expérience générale
So far so goodRoxanne M. | Premières impressions
Thank you for wall your help.jane s. | Expérience générale
Overall a very professional staff, going above expectations. Merci.Terrance M. | Expérience générale
It's how you finish not the in between. We left an expensive tool behind after cleaning out our unit. We received a call letting us know it was found and we could pick it up anytime.Daniel M. | Expérience générale
Over all GREAT! Thank you! The only problem that I can see, is that over time the parking lot became increasingly difficult to maneuver due to an influx of uhaul trucks and trailers.Marla H. | Expérience générale
Great customer service. Friendly and professional!KENNETH C. | Réservation
Very efficient, cordial and helpful. What else could I ask for?Tom B. | Réservation
Very nice place to do business.Martin H. | Réservation
Great manager, staff and facilities.Martin H. | Réservation
It was great, I'd use it againKay H. | Expérience générale
I choose another place but thank youDarin M. | Réservation
No CommentBRIAN M. | Expérience générale
staff have been excellent. The current manager is not. Selective enforcement Power trip. He says one thing and does another. Not business friendly. Avoid this location use new storage on Gavalin pkwyTIM T. | Expérience générale
Clean, friendly, good location.Wayne M. | Réservation
Always fast!Shanda B. | Expérience générale
The 2 guys in the morning when I went there were fantastic I never experienced a great bunch of people thanks I wished I I remember there namesGLENN S. | Réservation
Really niceWill R. | Expérience générale
Very considerate customer service. Answered all my questions accordingly.Greg D. | Réservation
This facility is top-notch. Very clean and well maintained. The person closing out our account could have been more knowledgeable. She was so slow and we had movers waiting for us.Michael C. | Expérience générale
Everyone was very helpfulVictoria G. | Réservation
The card reader was not good. Multiple swipes and wouldn't workrobert e. | Expérience générale
Rear service from Daniel the manager and Talon were great.Dan B. | Expérience générale
Used the storage facility for more than a year. All furniture and items stored were very secure and in excellent condition. Friendly and helpful staff.Ted W. | Expérience générale
higher than I wanted to spend for the size I neededMarsha L. | Expérience générale
Nice place would use it again.Jim M. | Expérience générale
Easy accessDENNIS B. | Expérience générale
Great facility and staff were helpful.Kevin O. | Expérience générale
Staff was very helpful.Carole R. | Expérience générale
The facility should be open at night because it is so dang hot here I have 3 weeks left on my contract I should get a credit towards renting a moving truck or trailer But nobody will read thisSandra M. | Expérience générale
Great service very pleased with the experienceDOMINIC D. | Expérience générale
Great customer service from all who served me and especially the manage Daniel.Dan B. | Expérience générale
Stayed 3-1/2 years with no problems, but rent had gone up 3 times making it too expensive to go long termCARLINE G. | Expérience générale
Air conditioned space was importantCraig C. | Expérience générale
The guy that works in the warehouse cleaning doors and such is an outstanding ambassador Nice friendly and willing to help.Paul S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!