Évaluations des clients U-Haul Moving & Storage of Apple Valley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Apple Valley

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Andrew H. le

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Le client n'a pas laissé de commentaire.

Kripanand S. le

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Let customer know that the tow/haul is automatically activated at time of.rental especially if it is raining

anthony H. le

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The associates were friendly and very helpful. We have always had good experiences with U-haul.

Crysannia B. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

Eric O. le

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Great staff, very professionally run operation. The woman who helped me was outstanding!

MARK D. le

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The gentlemen helping me get reserved, and then hooked up were great to work with. Everything went very well. Great experience. Could use more parking spots though as tight quarters.

Astrid G. le

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The people there are great! Friendly and understanding since I was supposed to get the van at 3:30 but didn't get there til 6pm. The cargo van is fabulous! Definitely needed for 4x8 sheets. It was neat trying to use the camera on rearview mirror. People should be warned about it looking deceptively far away, when really your much much closer. TG for side mirrors! Comfy to drive too. I'm short, so it was harder to get in, but no big thing. This was so much better than renting from menards! Thanks, you guys are great!

Stuart W. le

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Great experience with friendly knowledgeable staff.

Christopher R. le

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The gentlemen that helped me check out were very helpful and professional. I go out of my way to go to this location because of the excellent service.

Noemi R. le

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I was amazing how clean and great customer service I got from this location. The week before I try renting a U Haul but when I got there they didn’t have what I needed, so I try budget and they such! I’m glad I gave you another chance

paul F. le

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The upfront paperwork always seems to take so long at U-Haul. Speeding that up would certainly improve the customer experience.

dale J. le

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I was 100% satisfied with the service I received from U-Haul.

David R. le

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Le client n'a pas laissé de commentaire.

ALLEN S. le

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Le client n'a pas laissé de commentaire.

Russ V. le

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Couldn't get anyone to provide me with a itemized invoice of my charges. Something that simple should be available from any location. I was over charged approximately $15.00 from what the charges indicated on the UHaul website. Not worth the hazel of trying to get a refund.

Tara V. le

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I couldn't believe how fast and easy the return was!

Paul B. le

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Fast, friendly service

SHANON C. le

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Le client n'a pas laissé de commentaire.

Geri D. le

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Very pleasant customer service.

Doug K. le

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overall good experience.

Renae W. le

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The reps were very attentive, courteous and helpful.

Cory L. le

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Everything was first class!

Keith R. le

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Easy and fast

William V. le

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Le client n'a pas laissé de commentaire.

hugh S. le

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In all seriousness there is nothing about the Apple Valley location that needs improving. The manager has installed a customer focused friendly, rapid, friendly culture which all employees pulled off beautifully. It was a great experience. From a U-Haul corporate perspective the check-in/payment process was awesome.

rochel P. le

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Le client n'a pas laissé de commentaire.

jennifer w. le

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I only had two negative experiences: I changed from a larger unit to a smaller unit two times. Each time the staff failed to note that my account was an automatic payment. Received late pay notice.

Mike M. le

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Great staff and well organized

David E. le

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Le client n'a pas laissé de commentaire.

Duf B. le

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I won’t use this dealer again . I have rented there before an never a problem but Mark the owner was to aggressive and confrontational ! He spoke to me in a commanding manner with a tone and volume that was totally inappropriate! I have no clue what his problem is

christa H. le

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Le client n'a pas laissé de commentaire.

Roop P. le

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Nothing everything is good

Brian R. le

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No issues.

Stephen E. le

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Le client n'a pas laissé de commentaire.

Carrie O. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Le client n'a pas laissé de commentaire.

Stuart M. le

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Le client n'a pas laissé de commentaire.

Vann R. le

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Very good service!

KENNETH P. le

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I've had a unit at this facility for years. The staff have always been great. They've assisted me several times always enthusiastically. I would use this location again.

Lucy V. le

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Antonio was friendly, kind and extremely helpful. He took the time to get to know us and made a difficult moving situation into a pleasant experience.

Timothy C. le

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The site is very clean and well taken care of. It is a full service facility. The staff is awesome and incredibly helpful.

Joe R. le

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Don’t store anywhere else.

Scott P. le

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Great facility and helpful employees

Todd C. le

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Great customer service

tessie h. le

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I was a wonderful experience! I had a really bad night. The gentleman that helped me was very kind. I believe he could sence it. When I came back with my furniture, that young man was kind also.

Dianna S. le

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No comments

JOHN H. le

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Long time patron. Steph and her entire staff going up and beyond in all aspects. Extremely happy with the service.

Jarvis M. le

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could not be more satisfied with my experience

Grace Y. le

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Very friendly and helpful staff, good experience, thanks!

MOHAMED F. le

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The customer rep was great, helpful and friendly.

Dawn D. le

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Your the best😁

Deborah A. le

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More than wonderful to accomodate

Chaichad A. le

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Great service

Nandi M. le

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Clean and well maintained, staff are friendly.

jeannine s. le

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Very friendly and helpful.

Coleen N. le

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Stephanie the manager was awesome. The storage is very clean and well lit.

Connor T. le

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Scam and everything I owned was ruined by water

Riley K. le

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Our trip got delayed one day. When we called to change our arrival date from Monday to Tuesday the person on the phone said it was confirmed. When we arrived our whole trip had been canceled.

John C. le

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Very good service and fantastic team!

Sandi g. le

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The staff at this location was wonderful to work with. Helpful, friendly, great service, good people skills, worked as a team. If I was staying in the area, I would love to work for that location.

kerry i. le

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Everyone was really nice

Jeff R. le

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Very helpful and efficient .

Kamden V. le

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The facility was very clean and secure. The staff was very knowledgeable, professional and friendly to all customer interactions. I highly recommend this business for your moving and storage needs.

Randy M. le

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I need to stop to see about a refund for 26 days remaining on this months payment? Otherwise it was great working with you. Randy

abbey s. le

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They were great!

Stephanie P. le

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I rent from the Apple Valley location a few times a year. I’ve always been treated well; the equipment is clean and the staff are aways super friendly and helpful! I always feel so welcomed!

Jacqueline C. le

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Outstanding service at every interaction with staff! Our move was made easier thanks to you !!!

Jessica D. le

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Very helpful in seeing locker unit before finalizing the rental agreement. Knowledgeable. Friendly. Very clean facility

Girard P. le

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I needed a trailer in a pinch and the staff made this transaction fast and very accommodating.

carla p. le

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Security gate was stuck open or broken too often for me to feel like my RV was secure. Had several inoperative remote openers and I need to take time to go to store when open. Expensive rental space.

kirk h. le

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All of the employees were knowledgable friendly and helpful.

lucas d. le

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Employees we’re very nice and helpful. They went above and beyond to make sure everything was working out. Would definitely come here again if needed and recommend it to friends and family.

Joe R. le

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The person who handled my set up was excellent. Great customer service, explained everything and answered all my questions.

Byron S. le

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Quick and easy, Demonstration of security and facility very helpful.

barbara o. le

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fast competent service done with smiles very pleasent to deal with

larry g. le

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VERY HELPFUL AND FRIENDLY STAFF.

lucas d. le

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Fantastic customer service. Really happy I decided to do business here.

Rhonda M. le

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Awesome customer service

Brian L. le

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Friendly and very helpful

DAVID K. le

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Great staff, great service, great location

Shannen E. le

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Everyone working at this location is extremely helpful and friendly. I could not recommend this location highly enough.

Ruth G. le

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Loved it so easy to get in and out!

GARY E. le

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I am moving my RV from the outdoor storage facility because I was parked in a small triangular space and my rent went up from $49 to ~$65 per month. This has just become too expensive.

daniel b. le

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Great Facility. I've used it three times now and it is clean, well staffed and easy to access. Highly recommended.

Muhammed J. le

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I ended up losing my stuff at this place and I tried calling and talking to the manager and was never given a chance to get my stuff back. The staff were not professional at all and the manager.

David W. le

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Very good company and one of the best I have ever dealt with on both ends of my move. Thank you very much.

Barbara S. le

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Great facility and personnel

Trey C. le

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The staff there was great on working with me through our specific situation. Stephanie was very easy to work with and pleasant.

Lori F. le

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Very helpful. Good service. Well run facility.

Jeffrey K. le

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I could tell the staff all hated eachother. The rent was too high also.

joe A. le

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Canceled reservation due to false info from online Customer service.

Fredrick A. le

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Everyone there has always been very friendly and helpful. Place is clean, secure and well lit.

Gregory A. le

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They were extremely accommodating. I wasn't able to drop it off on Monday, but I was able to drop it off on Sunday when office hours were closed. A U-haul employee happened to be there and they helped

Wanda A. le

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Ver good, thank you!

Charles C. le

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They were very helpful and things went better than i expected.

Joy R. le

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only sometimes the parking area where we were unloading or loading was crowded or it was confusing where we could even park - but overall the experience was great - clean, nice, and convenient

Matthew F. le

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Staff looked overwork and had no time to help me at the front desk. I also received a $15 late fee even though I set up a direct deposit because the rate went up $5 after 2 month moving in.

Colin D. le

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Great staff and great experience. Keep it up everyone!

mike j. le

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They were all great and very patient seeing I had alot to unload the facility was clean and easy to get around

JOAN R. le

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Thank you for your excellent service I look forward in doing business with you again.

Ira E. le

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You have a friendly and helpful staff.

JULIE A. le

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This is a top notch facility. The building and the staff are great!

John K. le

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No problems

STACY M. le

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Super nice facility.

BRITTANY C. le

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Staff was very unfriendly when I closed out my unit.

Christy M. le

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Great experience, very friendly staff, always helpful if I needed anything. It was very convenient and close to where I was temporarily staying.

nathan v. le

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Stephanie and her team are the best in the business. Thanks for all your help

deb g. le

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One of your employees was rude about where I parked to get things from storage. He had very short hair and glasses and was probably in his 40's and was white. I didn't you came out that door.

Sean P. le

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Great friendly employees, awesome facility!!

Fredrick M. le

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Nice facility. Helpful friendly staff.

PAUL R. le

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We had the unit for 2 years and never had a problem with access or billing.

Robert K. le

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Friendliest staff I have ever dealt with even in difficult times. Fair and accomadating in every way thumbs up and keep up the great work.

JEFFREY C. le

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Stephanie and her team are great!