Évaluations des clients U-Haul Moving & Storage of Barstow
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Barstow
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stan d. le
provided complete instructions on use of system. got 2 units after loading the 2nd one I left without locking the unit. once I realized my lock was with me 5 hours away, I called and they locked up
Petesa A. le
Everything was great, the service, product, professionalism- I have a very pleasant time whenever I go there.
Carol W. le
The tow dolly I rented had a defective tail light mount, and I had to stop three times to wire it back to the fender. At one point it was dragging and bouncing off the pavement , luckily it did not damage my car. The strap mounts for the front tires were torn over half way by the time I reached my destination and I had requested they change one strap before I accepted the rental.
kevin m. le
Great service and professionalism.
Ed W. le
Carlos was amazing and fast! He knows his stuff!
MARk T. le
The app would not let me enter a zero in the mileage during the return.
Peggy J. le
Everything was great
CHARLIE Y. le
The manager is excellent. He is professional and treated you like family. I like reserving and picking up equipment there. Thanks for job well done.
Sean B. le
Very professional staff. Great service. Best U-Haul store.
Alexa A. le
U-Haul was leaking and ruined my belongings including brand new mattress, clothes, dining table and rugs.
Jeremy G. le
Carlos was polite, professional, and greeted us immediately upon entering the lot. He assisted with arranging for storage on site. I would recommend this location to anyone in the area.
Jeremy G. le
Carlos was extremely professional and very helpful. Would recommend his store to friends and family.
Lillian D. le
They worked with me & were really pleasant & friendly. Worked with me
Joseph B. le
Have to drive 2.5 miles from nearest gas station costing more
kassidey o. le
The service was very awesome I really appreciated the sales associate there. Leah was very nice, helpful and friendly. She gave great suggestions on the type of equipment I needed for my move & I really appreciated that!
justine l. le
I was Given less gas then I was Suppose too, and the drop off assigned was out of my way when there were closer locations.
KEITH W. le
I really liked that the vehicle was nicely equiped. Made for a pleasent drive.
laura s. le
The manager, Carlos, conducts himself professionally, He is confident which in turn reassured us that we are in good hands. We redeemed our one month free, and will keep it. Thank you, Carlos!
Rick V. le
The computer went down during the paperwork process and I was unable to get the paperwork from your personnel, it’s not the first time this store has had a problem while trying to rent there
AMANDA S. le
Carlos and Matthew were very friendly and professional
ROBERTA B. le
Nothing left to say
Uvence M. le
The owner helped me but his customer service was not friendly. Given that he attended to me a more friendly and welcoming environment would have been nice.
Ved S. le
Friendly employees.
Greg Z. le
The move went smoothly from start to finish. The communication was excellent. Carlos, from the uhaul location in Barstow, CA,. contacted me throughout the move to give me updates. Uhaul makes it very easy to move with all off the different products that they offer.
Ved S. le
Keep up the good work. Your employees were very friendly.
José A. le
Friendly and professional staff. Can't wait to go back again
juanita r. le
Carlos very helpful and very nice. Even he had a lot of customers he was still very nice.... I give him a 10 ??
Joy B. le
Everything here went smooth and was pleasant.
Gerald w. le
Rear upper middle marker light was not working and the gentleman there said there was no way he could repair it. Then that night as I was driving home and having to use the head lights they were horribly out of adjustment and when I returned the equipment to the Baldwin Park California location I informed them of the situation with the lights weather or not they get fixed will depend on their people fixing the lights.
Andrea g. le
Nothing everything is good as he is
Kenneth W. le
do software/system updates after hours - four customers waiting while system was being updated and registers/booking system slow/difficult to use.
Paul M. le
I was told the truck I rented had a full tank of gas, after traveling 16 miles I went to fill the tank, I put over five gallons in the tank to bring it to full. There is no way that the truck used 5 gallons to travel 16 miles.
Bob K. le
Nice clean facility, friendly knowledgeable staff.
williams d. le
Although this location had nothing to do with the extra money that U-Haul cost me yet again I can no longer recommend U-Haul for anything in the future.
Home Healers L. le
Very expensive compared to competitors
Nancy W. le
problemwith U-Haul I rented biggest truck u offer.1st month storag rental was free.Ur Barstow location tried to rent me a 5x7 I endedup keeping truck more than 9 days I had no money to rent elsewhere
natalie e. le
Made a reservation with all of my information. Turns out she made my reservation in California when I clearly stated that I was in Wisconsin. This was just the beginning of a terrible experience.
SHIRLEY T. le
Everything was great I would do it again happy people is the key
Leilanie F. le
I have used U-Haul for 25 years love them and great service.
Taylor W. le
thank you guys so much
Geroge M. le
Good man running this location
Jill C. le
This storage facility was most helpful for the last year!! Help was always friendly.... Thank you!!
nancy w. le
My reason is because I need a storge room that day or the next I had a 27 ft truck and they gave me a 5x10 I just cried so I ended up keeping the truck from 7/3-7/12 the room wasn't available till 7-9
terry b. le
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Aurelio Z. le
Nice clean easy to get to in and out😊