Customer Reviews for U-Haul Moving & Storage of Bethpage

3492 évaluations

1000 S Broadway   Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

(516) 822-6100

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(516) 822-6100

1000 S Broadway
Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The location and attendants were excellent. On the App side, I wasnot able to submit the odometer photo at the end of the rental, the app was not accepting the photo I sent. The workers at the location were excellent and verified the mileage manually.

Vagner M. 
Évaluation :
1

Most stressful worst experience EVER from start to finish.

DONALDE H. 
Évaluation :
4

Clean, kind

HOYOUNG C. 
Évaluation :
5

Keep doing what you're doing!

BRIANJULIUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEERAJ D. 
Évaluation :
5

The salesman at the Hicksville location (Carlos Ortega I believe) was awesome. He helped me with everything, he helped us right away, was super polite and courteous, and I was in and out in minutes. And the return was even better. U-Haul is lucky to have a rep like him. Would definitely recommend the Hicksville location.

Nicholas N. 
Évaluation :
5

This was the easiest! The van was perfect and the check in and check out was so super easy. Thank you!!

DEBORAHH D. 
Évaluation :
5

Carlos was very professional and helpful

Bibi A. 
Évaluation :
4

Make sure there is a minimum of 1/4 tank of gas.

Robert W. 
Évaluation :
5

Great location.Use them all the time.Carlos Ortega and his team in Hicksville Ny location are the best.They should get award bonus from the company! Artur G. - Long Island

Artur G. 
Évaluation :
5

Smooth and easy. Easy pick up and drop off. I registered all my information on line before I arrived.

KEITHROBERT J. 
Évaluation :
4

Best truck I have rented from you yet!

Lynne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

L P. 
Évaluation :
4

I'd just like to point out Carlos was very helpful during a busy day by himself. The truck had a side mirror that was not staying still while driving the truck. He tried his best to tighten the mirror, and we were, fortunately, able to still use the truck.

Philip E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIANJULIUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Great job at this location

Lester O. 
Évaluation :
5

Excellent service. U-Haul rep was extremely helpful and very friendly. High recommendations from me!

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PEDRAM N. 
Évaluation :
1

Your trying to charge me for 1000 miles I did not use the truck for.

JAMESA M. 
Évaluation :
5

My experience was absolutely perfect !! The gentleman was a pleasure to work with. He was the only one there and he still maintained a pleasant and professional manor. He is an asset to your company.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven L. 
Évaluation :
3

Just wasn't filled to the quarter as he said it was returned it with more than half a tank of gas put in a few miles on and they charge me 4,98 $ will never use you guys again , Maybe in an emergency only.

JOSEPHD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jawad T. 
Évaluation :
5

While the location itself was great, the trucks have high mileage, ripped seats and feel like they are not well maintained. The check engine light was on in my truck and the cab smelled like weed. Get newer trucks!!! Maintain them better!!!

Justin F. 
Évaluation :
5

Damian is a very helpful person and very nice person

RAJENDERKOEMAR C. 
Évaluation :
5

I booked online without hassle, everything was what I expected. Merci

TARAKURR C. 
Évaluation :
5

I've rented a few times from this location. Always very nice friendly helpful people that work here. Robert who helped me when I returned was excellent. And I forgot the name of the guy who helped me when I picked up but he was amazing as well. made my day of moving less stressful for sure.

Amber L. 
Évaluation :
1

I had to pick up the truck I reserved from one location (what is listed on this feedback form) and a trailer at a different location (not listed on this form) although I requested the equipment from one location (which was neither of these two). The trailer I picked up from 450 FULTON AVE, HEMPSTEAD,NY 11550 was in terrible condition and was VERY UNSAFE. It has two straps for the front two tires of the vehicle being trailered. One of the straps was about 3/4 of the way worn away - basically just a thread in the middle of the strap. I pointed this out to the person who hooked the trailer up to my truck. Nothing was done. To rent a trailer to a customer that with a strap in such terrible condition is a huge shock to me. If the customer did not know better this could lead to someone getting killed as it was completely unsafe. I then ended up having to run around more after going to two different far away UHaul pickup locations to get a new strap myself. Doing all of this while I should have been packing / travelling was a terrible waste of time and I feel I should be compensated. UHaul did give me "an extra day", but this was of no help at all because I previously made reservations from a car rental company to drive back home for the original return date that was scheduled. I have pictures of what the strap looked like, picture with the person who hooked it up to my truck who was standing right there when I took the pictures and pointed it out, and a picture of the new strap that I had to go find and buy myself elsewhere and ended up using. Can someone at UHaul comment on this situation and let me know if they can compensate me in some way?? I also think whoever was supposed to inspect this trailer prior to it being rented to a customer should have a serious talking to. It was extremely dangerous for those who are on the road around it and pulling it. PS the truck itself was fine and in good condition.

LUKET O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaryKathleen B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
4

Truck had oil change notification, received with less than 1/4 tank of gas. Drove okay but steering wheel was not aligned, surely needs an alignment. Inside the cab was quite sticky..

Daniel L. 
Évaluation :
5

Way too expensive. Paid 40$ for a 20' truck but 150$ in miles and 45$ in gas and did not get credit for leaving more gas in the tank than I got the truck with.

John J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Easy to book, staff very responsive and friendly. Every was easy and convenient.

Louis D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shoshana H. 
Évaluation :
5

The staff was professional patient and pleasant. A breath of fresh air. Would absolutely use again and recommend to others.

ROBERT C. 
Évaluation :
5

Nothing staff was very friendly and helpful keep up the good work. I have not had any issues from this location

ANTHONY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brendan G. 
Évaluation :
2

Truck needed serious maintenance

Grace K. 
Évaluation :
3

Damion was extremely helpful. He helped manage my rental and reviewed my online purchase to save me money. Because of his excellent customer care I will use this location going forward for all my future uhaul rentals

ELIZABETH M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Second time using. No complaints. Manager is great.

George D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valarie M. 
Évaluation :
5

I'm not sure if you can do better I was helped very quickly and promptly when I rented the vehicle and helped very quickly and promptly when dropping the vehicle back off. Please thank you crew for me for doing a great job.

JOHNLOUIS R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William E. 
Évaluation :
3

Not helpful

Howard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Easy process from pick up to return.

CARLO S. 
Évaluation :
5

Easy check-in process at the counter, and would definitely rent from this location again. Fast, friendly service.

joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIAJ R. 
Évaluation :
5

The workers were amazing and very helpful it was the quickest I've ever gotten in and out of U-Haul in my entire 55 year lifetime

Valarie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory F. 
Évaluation :
5

A++, staff friendly, vehicle (pickup) was very clean did not smell. I will come back here again to rent a vehicle.

ANTHONY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis S. 
Évaluation :
5

Although this location was under renovation, it still provided excellent service. I was in and out in minutes, having reserved the truck on line. I've used this location previously as it seemed to have the largest inventory of trucks. It also reminded me of where to go to get packing/shipping materials.

Peter M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARROLL D. 
Évaluation :
4

The lone employee was doing everything from taking phone calls, helping customers, doing returns, rentals, propane refills, etc. He was doing a great job, but really should have someone helping him.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

Damien was excellent. Professional and personable. He is a great representative

Robert E. 
Évaluation :
5

Hi, your sales representative that was at the location in the uhaul facility was friendly awesome and very professional, and pleasent and knowledgeable of what was needed for us. Please let him know he is doing an excellent job and thank you, equipment was cleaned and in very awesome condition a give u guys a 100 % recommendation 😀

MIGUELA C. 
Évaluation :
5

excellent knowledge rep highly recommend

KARENTHERESA M. 
Évaluation :
5

The staff was very helpful, knowledgeable and courteous. I've rented vehicles from other providers and the staff made the experience worth going back.

DEVINDRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adriana Q. 
Évaluation :
5

Service amical

eric E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Do a complete inspection of vechicles when brought back. Wanted to, but forgot to tell the customer service person, the passenger mirror was loose making it somewhat dangerous changing lanes, etc. Other than that Robert was friendly, kind, and was a real pleasure to work with. Makes you feel like U-Haul really appreciates your business.

Aaron D. 
Évaluation :
5

Robert was helpful and friendly. He went above and beyond to make sure I had the equipment I needed and even removed items I had reserved but didn't need. He was thorough and took time to explain my bill and was courteous and efficient.

Jeffrey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

domenick C. 
Évaluation :
5

Service agents at both Farmingdale and Bethpage were great n very helpful.!!!

Kenneth B. 
Évaluation :
5

Truck drove great and was exactly what I needed, but the interior was dirty and dusty, presumably from the last renter. Looked like a construction or dirt work job.

Robin H. 
Évaluation :
3

The vehicle rented was horrible, it had 130000 miles on it the drivers seat was worn out & or broken, the suspension was terrible & every little bump seemed like the doors & mirrors were about to fall off. The awful sound coming from the engine as I tried to accelerate made the entire experience very stressful, the steering wheel had so much free motion that it was constantly moving to maintain in the lane

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike O. 
Évaluation :
5

Your afternoon/ evening employee on the Thursday and Friday is excellent!! Most motivated, organized and efficient employee ive ever seen in my 7 yrs of renting from you guy. He deserves to be the store manager if he isn't already!! John Clancy

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZARENEC S P. 
Évaluation :
4

Gentleman who checked me in and out was excellent and very helpful.

Bradley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLASANDREW S. 
Évaluation :
5

Have the man at the desk checking us in communicate items on the contract...... All equipment is “rented” and gas must be re-filled.

bret S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jake G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
4

Staff was great, but location was under staffed resulting in an hour wait for pickup and 45 minutes for return. There was only one employee on at both times.

Scott G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shravan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
4

It is unclear where to pull in and park both your car and the rental.

Scott E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCEF D. 
Évaluation :
3

Windshield was filthy. I preregistered on line but still had to give cc and lic at desk why? Put charges on my card that were not right. They tried to charge me for key safe and gas. I returned the truck with more gas than they gave me. The first truck they gave me was blocked by another truck, they couldn't find the keys to move truck out of the way , eventually they had to gie me a different truck, wasted 15 minutes.

Lynne B. 
Non les évaluations ont été soumises pour cet établissement.

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