Please come outside to greet the person returning the vehicle,LIKE THE SIGN SAYS!Adaria P.
Customer Reviews for U-Haul Moving & Storage of Bowling Green
Pour nous contacter
Bowling Green, KY 42104
(S Of Scottsville Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James C.
Very helpful personnel. Recommend to anyoneLurien K. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY J.
Robert was very professional and helpful. Would recommend this Uhaul storage.Shannon M. | Premières impressions
Le client n'a pas laissé de commentaire.Malorie M.
Le client n'a pas laissé de commentaire.ALICE H.
Le client n'a pas laissé de commentaire.Glenn M.
Le client n'a pas laissé de commentaire.TYLER D.
Le client n'a pas laissé de commentaire.Grigory K.
The staff here made it easy for me too get in and get going. I called the location and reserved the truck I needed, when I came in in less than 5 minutes I was on the road. The guys working there we're very polite and professional. I would recommend these folks highly for any of your needs. If there was any downside which was not an inconvenience to me is that there is a little bit of difficulty getting out on Campbell Lane because of traffic. Thanks folks y'all did a wonderful job.CHARLES C.
Robert was excellent, very helpful and professional.GABRIEL M.
Le client n'a pas laissé de commentaire.STEPHEN G.
Le client n'a pas laissé de commentaire.TONY D.
An easy, nice experience. You have nice employees.Bobbie J F.
To my opinion you guys are doing really good. Keep it upALHAJI T.
Le client n'a pas laissé de commentaire.RODNEY T.
We were told to just leave it outside unlocked and keys in it. No one would even talk to me.Tracy R.
Le client n'a pas laissé de commentaire.JOSEPH H.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.PJ P. | Expérience générale
The lady manager answered a personal call on her cell phone where she proceeded to tell her friend that she was trying not to work hard today. Then she told a male employee to finish my rental because she was busy talking to her friend. Other customers were not served with the reservations they had made and were upset as well. She told the customer after me that the storage unit that was rented was no longer available and it was no longer her (the manager's) problem so the customer had to take their daughters things in the U-Haul (that they had drove from California) somewhere else. The manager then repeated that it wasn't her problem. Lastly, the new equipment return procedures are totally ridiculous. To have to take so many pictures and upload them is a waste of our time when the employees can check the equipment the next business day.SARAH M.
U-Haul gives great service. I am very happy with the staff in both Bowling Green and Yakima.DAVID E.
Le client n'a pas laissé de commentaire.JOHNC B.
Le client n'a pas laissé de commentaire.TREVOR S.
I was very unhappy that I had to pick up the items from the facility. When I booked this I was told the box could be delivered, but when it got to the facility I was basically told too bad, but for an extra fee someone could move itThomas A.
Le client n'a pas laissé de commentaire.NARESH O.
Le client n'a pas laissé de commentaire.Mitchell P.
Everything went smoothly, and everyone was friendly. Coulnd't ask for more. ThanksJeff B. | Expérience générale
Le client n'a pas laissé de commentaire.HANNA E.
Great all aroundJamie W.
Le client n'a pas laissé de commentaire.RYAN R.
Le client n'a pas laissé de commentaire.Derrick B.
I use this facility a great deal. Always a pleasure.Windsor T.
Headlights were so dim that the highbeams didn't even put out enough light to be considered dims. The rattles and squeeking coming from under the hood were definitely concerning. And as for power, lol! Not enough power to even maintain speed on a slight incline. Not even while having zero cargo.Stephanie F.
Excellent team! I got great service from start to finish. Also the van I rented was in excellent condition and drove great. All around, it was a BIG help and a great experience!!KARLWALTER F.
Doing a great job!Wendi J A.
Le client n'a pas laissé de commentaire.MONICA P.
Left rear tire was underinflated. It had only about 33 psi in it while others had 70 psi. I thought this should have been checked before I picked up the truck. They did inflate it. I only drove it about 25 miles, but it could have beeen maintained prior to renting it out.RONALD D.
Can't get into the units they have storage containers all blocking the Isles can't get to your units and to run over curbs in order to get to my things would never ever use this facility again would never recommend it to anyone most horrible experience with a storage facility that U-Haul has that I've ever hadKenneth F. | Expérience générale
Needed in a hurry. They worked out great.MICHAEL K.
Le client n'a pas laissé de commentaire.dreva k. | Expérience générale
Was told a location to drop off. After I dropped off, it was not the right place. Lights on tow dolly did not work. Straps on tow dolly were hard to use, rusted and broke. Dropped off next day, had 2 days to drop off and got charged an extra day.JOEY S.
I rented a truck and was told that the tank was full. After a 30 mile trip, averaging 7,6 mpg, the truck required 8 gallons of fuel even though only 4 were used. At a rate of 3,09 $ per gallon, I am requesting a refund of 12,36 $.Tim V.
Le client n'a pas laissé de commentaire.Naresh O.
Nothing I can think of right now.BRIAN F.
Le client n'a pas laissé de commentaire.Matthew V.
Le client n'a pas laissé de commentaire.TAMMY P.
Le client n'a pas laissé de commentaire.Lee C.
Le client n'a pas laissé de commentaire.TROY L.
Le client n'a pas laissé de commentaire.MIDAJET B.
Though the employees were short-staffed and clearly overworked (there was no management present and only two employees to both process returns and process rentals) they were respectful to all customers and efficient in getting us our rental. I do hope something can be done to provide them more effective support from mangement.GRANT H.
Truck ran out of gas before I could get to a station, truck had not been cleaned, trash in the floor of truck. I had to clean windshield so that I could see out of it. Rep told me that his printer was not working and could not print off a contract for me. Later found out that he didn't even write a contract for the truck. I drove 800 miles in a truck with no contract and a check engine light onJames L.
Ridiculous to be charged 20 $extra. Husband Delivered but then had to go back because didn't realize had to share location for return. It made us appear to have returned late.Jason H.
Le client n'a pas laissé de commentaire.VIVIAN M.
I was charged twice and I haven't had an exclamation of why cause play. No the truck was dusty on the inside knobs were missing missing off the window handleBELINDA F.
Le client n'a pas laissé de commentaire.RICHARD K.
Shady location to rent from. They don't want to do things right and try and charge you for extra days.Christopher N.
Le client n'a pas laissé de commentaire.JOSEPH J.
The location is just average, but the you g man who hooked. my trailer up and handled my transaction was great. Very efficient and did the best hook up (chains and wiring all neat). At first I didn't realize, but he has a hearing disability. His customer service was an example others should follow.DAVID B.
They take close to an hour for give me the truck.JOSUE M.
Truck reeked with smoke smell. Was dirty on outside. I had a 24 hour rental. I referred it at the 14 hour mark. The staff didn't check it in until the 25 hour mark which made me be charged for a second day. If I hadn't carefully reviewed my receipt I would have been out about 100 $. They waited 3 hours after opening to log the rental back in. They had the ability to log it in without my being charged extra. I feel this was an intentional act. Wouldn't have happened if Mrs. Brantley had been there.KEITH N.
Le client n'a pas laissé de commentaire.JEFFREY B.
Very nice and helpful employeesMORRION C.
Le client n'a pas laissé de commentaire.Jeff B. | Premières impressions
Dakota told me my license was fake or told everyone in the store they wouldn't rent to me without license I understand but the mouthing, why just why??? He was awful and wasn't even the one assisting me.DEIDRA C.
Le client n'a pas laissé de commentaire.JAMES A. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICK W.
Fast/efficient/friendly/exceptional customer serviceTYLER J.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Susan S.
Clean the windshield would be great! I couldn't see through the glass because whatever it was wiped with clouded the inside windshield badly. When the sun hit it, it was opaque.JEREMY L.
Could make getting refund on deposit soonerJACOB W.
The staff was knowledgeable and courteous. They DELIVERED, pun intended ðŸ˜‰ERIC S.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.MATTHEW L.
Employee Chase Bell was very helpful & cordial in every way! Bravo Zulu!MARK A.
Le client n'a pas laissé de commentaire.THOMAS M.
I was in a difficult situation when I rented the truck to move my daughter and her family, but the team at UHaul made the whole process so much easier. From my initial contact with Jeffrey Cole to my last contact with Tabatha Brivchik, I was impressed with how friendly, patient, accommodating, and professional they were. I'm a customer for life. Merci.ROBERT B.
Le client n'a pas laissé de commentaire.Ryan Y.
Easy check inScott H.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.TYLER F.
Keep up the good work.Tia Michelle H.
Le client n'a pas laissé de commentaire.Naresh O.
Le client n'a pas laissé de commentaire.EMILY B. | Expérience générale
Customer service was excellent. A gentleman greeted me almost immediately when I pulled in and parked in front of the building. The return process for the truck took no more than 10 minutes. Overall, very pleased.Gregory H.
Le client n'a pas laissé de commentaire.DESIREE B.
Le client n'a pas laissé de commentaire.MEHUL P.
Le client n'a pas laissé de commentaire.SIMION JOHN C.
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.Brandi L.
Le client n'a pas laissé de commentaire.GREGORY A.
Make sure the drop off location has after hours drop off. I was sent to a location that was locked behind a gate out in the middle of nowhere. I had to call customer service and they sent me to the original location I had chosen in the first place. This all happened at 7 pm. When we choose a drop off location upon renting the truck that location should be used by the consumer. Our drop off location was changed 4 times.Brian R.
Le client n'a pas laissé de commentaire.gary B.
Tammy was awesomeBRENDA M.
Le client n'a pas laissé de commentaire.GUILLERMO C.
Le client n'a pas laissé de commentaire.NATHAN A.
Le client n'a pas laissé de commentaire.jonathan G.
Service was excellent. Friendly staff.CHRISTOPHER P.
Your online ride share program is long and difficult to navigate. It made me call a 1-800 number that said the hold time would be 80 minutes. That's not reasonable at all to pick up equipment. The location I picked up at was friendly, fast and very helpful. Thank goodness for good old fashioned customer service. Thank goodness for Dillon and his team. I give them an A++++mike S.
Tabitha and Bo and that other guy I forgot his name were amazing. Best customer experience I've had in a very long time. Highly recommend to family and friends.Mohammad D.
Nothing. You guys were great!!Darlene C.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.WESLEY B.
Le client n'a pas laissé de commentaire.James S. | Expérience générale
I would recommend this place because the people were professional and courteous but the moving was not the best. The driver door was hard to shut all the way, so I had road noise while driving and it was a rainy morning and the windshield wipers were streaky, which made for a more difficult drive. This is an area that gets a good amount of rain, so you would think good wipers would be number one.EDWARD D.
Highly recommend Dakota, courteous, knowledgeable and very helpful - definite leadership and management potential.NIKKI L.
Le client n'a pas laissé de commentaire.LEANNA A.
Le client n'a pas laissé de commentaire.Chase S. | Online Move In
The double doors that have a wheel rail at the bottom were broke and I was moving everything in alone the single door entrance has no rail so you had to lift the cart in order to get it in the door. On top of no elevator being in the building so I was lugging everything upstairs alone. Not the best experience but yeah.Gemariah C. | Online Move In
Le client n'a pas laissé de commentaire.Kyle J. | Premières impressions
Le client n'a pas laissé de commentaire.CHARITY J. | Premières impressions
I broke down in Auntin Texas and u- Haul came to the rescue put me up for a night in a hotel thank you so muchpatrica h. | Premières impressions
Very inconvenient that the trucks are lined up in front of the storage units. Something has to be done about that.Deion H. | Online Move In
Le client n'a pas laissé de commentaire.brooks c. | Premières impressions
The Customer Service at this location is what makes Uhaul awesome! The staff's attitudes showed that they really enjoyed working for this company. It made moving nightmares a very easy transition.brandy m. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!