Évaluations des clients U-Haul Moving & Storage of Broadview
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Broadview
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John L. le
None
Glenda W. le
I love this location I no longer live in area and pass 3 other locations to get there. The have excellent customer service What I hate is that call center Hate that it's not optional to talk directly to store
PAMELA S. le
The guys that helped me were both wonderful! Awesome job!!!
Serge O. le
The app for self check in could not find my order
Michelle R. le
My only suggestion is regarding the parking lot at the Broadview location. It could be bigger (especially when renting a bigger truck) in order to maneuver easier, and parking lot needs to be redone to remove potholes. Otherwise nice facility and friendly staff.
Marice W. le
Great service.... No improvement to name at this time
Dwight C. le
Service terrible the manager ihas terrible customer service
DAVE F. le
Get your employees to respect customers they're the ones that are paying them
David R. le
Friendly staff, clean truck, smooth process to rent and to return.
David H. le
It was okay. The store area was nice and clean, the truck had garbage in it and was pretty banged up. It was very fast and efficient though. I would use them again if needed.
craig B. le
Why aren’t the Cargo Vans 24hr. Rental??
Letisa J. le
Manager has a terrible attitude. The workers are very professional.
Joseph G. le
serve drinks & snacks
LaTreece S. le
Your customer service person is not pleasant I will go to forest park were they are friendly and not rude or unfriendly. When I called the young lady was excellent but the man that waited on me lacks customer service skills.
Michael P. le
Nothing everything was perfect
Jennifer B. le
Manager extremely rude during both pickup and drop off. I have towed many items before and this trailer with its contents was almost undrivable. Had to take back roads and not go past 40 mph. So much sway. Perhaps the trailer needs some maintenance work. On the day before I needed the trailer (had reserved 5 days in advance) the location changed. The additional driving I had to do just to get to this location, I would’ve rather done a one way rental and pay more to just drop off bear my house, but it was too late to find a trailer I needed near my pickup location. Lost hours of time which cost me much more than the $80 extra I would’ve had to pay as a one way.
valentina S. le
Cruise control would be great I'd pay for XM radio I would have bought a lock if they have informed me I need one
Dan A. le
JOHN WAS A PRO IN ASSISTING ME IN MY EXPERIENCE AT U-HAUL A JOB WELL DONE FR.DAN AYERS
Eric B. le
The staff was helpful and the process was easy and convenient. They would have been perfect all the way around, except the locking system was loose and didn't properly work. I fixed it myself, NRP
BARBARA F. le
In the nearly 20 yrs we've been at the Broadview IL facility, we have been pleased, thanks to Manager Jon Rubich who is professional, friendly, helpful, above and beyond ~ we'll miss him.
Anderus B. le
Storage units were clean n the lightning was ok. Had a unit upstairs so hauling stuff up and down was a chore
Curtis h. le
Someone needs to answer the phones in the morning, that's my only complaint. Other than that great people and customer service.
Anderus B. le
Very happy and pleased with location and staff
SHERRI R. le
I just have to say that it was a very bad experience with the staff at this location. They are very rude an unprofessional.
cassandra w. le
The gentleman on site were extremely helpful!
David P. le
the facility is ok but I kept getting reminders to pay and a late charge threat weeks after I closed out the rental room. I called several times to resolve the matter.