Le client n'a pas laissé de commentaire.Rick K.
Customer Reviews for U-Haul Moving & Storage of Buffalo Grove
Pour nous contacter
Lincolnshire, IL 60069
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ARNOLDAS V.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.ramon P.
Everything was perfect with this rental and the office team very efficient and friendly. Thanks so much.Thomas K.
Le client n'a pas laissé de commentaire.Raymond H.
The best place!Alik S.
Justin was great! Very friendly and accommodating. After hours drop off was easy.Gregg D.
Excellent front desk manager.Kerri M.
Le client n'a pas laissé de commentaire.TaihChing L.
Le client n'a pas laissé de commentaire.Kevin E. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.Andriy D.
Le client n'a pas laissé de commentaire.Betty H.
All went as expected. Was waited on promptly, technician directed me into position to hook up the trailer and completed mounting it to hitch, safety chains and electrical connector. Was on my way within about 15 minutes.Richard P.
Be friendly please Don't spy on the customer.Shuichang H.
Le client n'a pas laissé de commentaire.Keith O.
Le client n'a pas laissé de commentaire.James G.
We were sent to three separate locations but did receive a discount for our time and trouble. The trailer did not have a ramp though, so loading and unloading were difficult.Travis F.
My rental van indicator showed it had a low tire. The service person checked it and quickly decided to bring me a replacement van. I appreciated their problem-solving to get me on my way.Hope T.
Le client n'a pas laissé de commentaire.Larry W.
I've rented at this location several times. The staff is friendly, the equipment is always ready and in great condition. ThanksMarc D.
Le client n'a pas laissé de commentaire.Larry S. | Premières impressions
Le client n'a pas laissé de commentaire.Karsten K.
Le client n'a pas laissé de commentaire.Neal E.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.KYLE ANTHONY S.
The young man was very pleasant and helpfulCynthia M. | Expérience générale
Don't really have any improvements. Your representative is friendly and knows the business.HAVEY H.
Have someone who would greet you and help you instead someone who works there who hates his jobALEKSANDR A.
Le client n'a pas laissé de commentaire.Jeff N.
Joe was very good. Helpful and pleasant When I need to rent another truck I am going to the Lincolnshire location again. Thank you Joe.wayne R.
Le client n'a pas laissé de commentaire.Margaret B.
Le client n'a pas laissé de commentaire.Jonathon H.
Nothing. Joe gets me out the door very quickly and has the truck ready to go. I'm alway in a rush and Joe does his part to make sure Everything is ready. MerciSam S.
Le client n'a pas laissé de commentaire.Bassam M.
Drop off was easy and instructions were clearCailyn B.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Steve S.
COmputer needs to work a little faster. Clerk had problems with itRichard J.
Le client n'a pas laissé de commentaire.Artem K.
Le client n'a pas laissé de commentaire.Alvaro O.
Le client n'a pas laissé de commentaire.Al M.
The location needs wifi for mobile 24/7 rental.Albert C.
Nothing. Joe was super friendly and nice! He was super helpful. Definitely made the experience really easy for us. Thank you JoeTrinidad T.
When I selected this facility I did so because I was able to pre-reserve a 1st floor handicap accessible unit online and I also confirmed this was the case in the phone. When I arrived they re-assigned me to a second floor unit with no accessibility (this was an issue for us as we needed the accessibility function). The employee Joseph told me you can't really select a unit it's first come first serve. I was also supposed to receive a free lock at check-in Joseph told me that was not the case and charged me for a lock. Once he took me to the unit a lock was sitting there for me which he took away from me and said that wasn't mine even though the welcome letter had my name on it. I receive the same rude service from Joseph each dealing I had with him. He was rarely in the store and you had to find him in the garage or outside smoking. Finally the floors of the hallway to my unit had heavy mud tracked on the floors for weeks before I checked out so it was not being cleaned.Brandon L. | Expérience générale
Le client n'a pas laissé de commentaire.Eileen V.
I drove 5 miles and was charged $5,5 for fast. I also took the collision waiver. I should have lied about the gas which you are training your customers to do. You made $15 on a $40 rental. Congratulations! Will lie in the future and never take the waiver.Debra P.
Le client n'a pas laissé de commentaire.Pamela W.
The entire process was terrific including the online reservation system and your staff was terrific. Super helpful and friendly.Jeff L.
Le client n'a pas laissé de commentaire.Alexander B.
Le client n'a pas laissé de commentaire.Elizabeth E.
Rude customer service both times I went with different peopleJessica G.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.PHILIP C.
Le client n'a pas laissé de commentaire.Frederick F.
Le client n'a pas laissé de commentaire.Cynthia M. | Premières impressions
Joe is a great representative for uhaul as well as AlexAl Z.
Outside of the windshield was covered in dead bugs and the inside was filthy. We had to stop a mile from the location to clean both sides so we could see.Joseph R.
THe truck was super clean and equipped with all the new technologies. It was a new truck so awesome experience driving it.DilipKumarJha D.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Frank T.
Both employees working at the location on 200 commercial dr in Lincolnshire, IL were both rude and offensive. I am a 67 year old military veteran and retired tractor trailer who has been a U-Haul customer for decades and have always felt like a valued customer. The fellow at the desk when I walked in to meet my appointment, was rude in that when I walked up to the desk with no one else in the store just stared at me sternly like I was disturbing him. I gave my name and told him I had an 8:30 am appt. He was absolutely nasty with every word he conveyed and if I wasn't in the middle of a move I would have walked out. Once the paperwork was done he again rudely spoke saying the truck was "out there".... I walked outside and I saw a truck that matches the description of what I reserved sitting in center of the lot. I parked my car and a shorter, older man came out barking "can you read!?" That's a handicap spot!" I mean I couldn't believe these guys.... After moving my car I went to the truck and rolled up the door to find no hand truck that I asked for when I made reservation. I asked the shorter older fellow who seemed to be the mechanic in the garage if he had a hand truck and he clearly was annoyed, grabbed hand truck, wheeled it out to the truck and literally threw it in the box and barked "there, we will be adding that to your bill" On return if the vehicle, the same demeanors from the same two. My mileage was actually less than what I predicted and the rude man in the office snapped "that's $110" ....I gave him my credit card and he ran it and practically threw it back at me. I've never in my life been treated this way in my life by any business representative. I'd really like to have superior management check into these two nasty spirited employees. I'm still very upset over this many hours later. Edward Frankedward F.
Le client n'a pas laissé de commentaire.Rick K.
Le client n'a pas laissé de commentaire.David D.
Employees don't have good customer serviceJosh D.
Le client n'a pas laissé de commentaire.shirley S.
Le client n'a pas laissé de commentaire.Alexander Z.
Le client n'a pas laissé de commentaire.Bob B.
Had issue with reserved materials prepaid. Was unable to pickup on 8/4. Called many times and no answer at facility. The clerk could not find the order to confirm or provide a number to call to request materials or refund for 2 queen mattress covers and 1 Roll or wrap. The truck rental was smooth otherwise.Shirley C.
Thank you. Recognizing your professionalism with all of my Coldwell Banker RealtorsShawn K.
Le client n'a pas laissé de commentaire.Mischa S.
Le client n'a pas laissé de commentaire.Brock P.
Le client n'a pas laissé de commentaire.Maureen M.
Le client n'a pas laissé de commentaire.Gabrielle W.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Jay P.
Front deck person can be trained to be inviting to the customer. Also Uhual asks too much of Personal Information. This process should be reduced.Vivek R.
Hire friendlier staff. The man who helped me had a horrible attitude,rude and like he was bothered because I was Latina.Sandra M.
Please don't call a customer and say the equipment is not available when the customer has a reservation. Also, please bring the equipment to the reservation pickup location instead of making the customer go out of their way and spend money on an Uber to get said equipmentColleen B.
Reasonably priced and nice, helpful staff. No issues during 2-year storage period.suzanne o. | Expérience générale
Only knock was that the radio didn't work.jonh W.
Le client n'a pas laissé de commentaire.MOISES L.
Quick and easy service and rentals.Matthew S.
i just drove 4 miles but they billed for 3 Gallons of Gas (20$). this is open cheating.Mithukumaran M.
Le client n'a pas laissé de commentaire.Nigel W.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Jin W.
Employee language was a bit rough.Don M.
Le client n'a pas laissé de commentaire.thomas M.
This is a convenient location. I use it often and recommend it.Christine U.
Only negative was that we were unable to make a later drop off. We were very rushed to pick up after work and return same night.Robert W.
Le client n'a pas laissé de commentaire.Pilar K.
Check in is friendly and fast. Much appreciated. Return, the same.Neal E.
The guy behind the counter was a little gruff, but otherwise fine. No issues with the truck mechanically or the location.Josh Q.
Services were very goodPatrick I.
Joe is the bestJames P.
Slightly lower prices LOL!Chet Z.
Le client n'a pas laissé de commentaire.Ronald G.
Sensitive items on the equipment should be pointed out to the customer prior to departing. The driver door did not close properly and the ignition did not turn over easily due to steering lock.Jeffrey D.
Le client n'a pas laissé de commentaire.Ashley H.
I am a frequent user and the staff provide superior customer servicePHILIP C.
Le client n'a pas laissé de commentaire.Jim H.
Le client n'a pas laissé de commentaire.nancy W.
Return was simple and quickGregory D.
Le client n'a pas laissé de commentaire.ajesh P.
Chris did an wonderful job! I would highly recommend him to anyone!William p. | Premières impressions
The monthly price went up. I am storing additional garage stuff at the monthly fee I almost can throw it out and buy new.Daniel M. | Premières impressions
Outstanding experience. Great price for super spacious unit 10x5 with very wide convenient door. No hidden fees or idiotic Admin Fees (like Public Storage) upon signing the agreement. Free lock. What can you dream about? Will make sure that everyone knows how much this company is better as compared to other competitors.OLEKSANDR O. | Online Move In
Le client n'a pas laissé de commentaire.GRIGORIY L. | Expérience générale
Le client n'a pas laissé de commentaire.Lucy D. | Expérience générale
was great place to store items. The carts they had to use made moving so much easier. The carts alone were life saving with how many trips they saved loading and unloading this locker.David D. | Expérience générale
Le client n'a pas laissé de commentaire.ALLAN M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES P. | Premières impressions
The facility's location is very convenient and very clean. The staff is helpful and friendly. This is by far the best storage place I've used. Thanks for your good service. Keep it up..!!JOSE M. | Expérience générale
Not a satisfying experience by any definition.paul h. | Expérience générale
I’ve never experienced such bad vibes from a a a service person.PAUL H. | Premières impressions
Great people who also did a great job working thru their parking lot redo. They should get big bonus for their efforts. Happy New Year!!dave b. | Expérience générale
Le client n'a pas laissé de commentaire.Kingshuk M. | Online Move In
Great workers. Always helpful and friendly. Used this location many times with ZERO complaints.JEAN S. | Premières impressions
Good facilities, clean and safe... friendly staff ...can't ask for more..!JOSE M. | Premières impressions
Le client n'a pas laissé de commentaire.Rossana B. | Expérience générale
Le client n'a pas laissé de commentaire.Tyshawn D. | Premières impressions
Le client n'a pas laissé de commentaire.Mario R. | Expérience générale
Only thing was there wasn’t a elevator to carry things to the second floorKeianna W. | Online Move In
This location needs workers with better Customer service skills. There was construction going on at this location to where the location was shutting down certain weeks without giving heads up. There were no emails, text messages, nor calls sent out. The staff was rude when it came to pulling into the location that was hard to access because of the construction. I was forced to move my items earlier than intended. As I just so happened to retreive some items one Friday (October 15th), I was told that I would not be able to retrieve any of my items after Monday (October 18th) because of more construction (This will be the second time this location was shut down for construction purposes) Had I not drove up there that Friday I would not have known that. To top it off, I was charged a $25 cleaning fee for basically using the dumpster at the facility. Only 3 items was placed in the dumpster at the facility, but no items would have been left behind had I been able to get the my things out at my normal intended date. Although the location was clean, the hassle was not worth the business.DEON R. | Expérience générale
Le client n'a pas laissé de commentaire.Louis D. | Premières impressions
Le client n'a pas laissé de commentaire.Robin A. | Premières impressions
Joe was outstanding. He went above and beyond to answer all of my questions. His knowledge with the facility and equipment is outstanding! Please be sure to give him the recognition that he well deserves. Ricky L.Ricky L. | Premières impressions
Le client n'a pas laissé de commentaire.anastasia s. | Expérience générale
I don't have any negative experience, All around was great.Elias c. | Expérience générale
Nice, informed support from your team. Much appreciated. Thanx Davedave b. | Premières impressions
I reserved and paid for a 1st floor ADA compliant unit. When I was brought to the unit it was up a flight of stairs with no ramp or elevator access. When I told the attendant about this he said just because you reserve it doesn't mean you get it. It's first come first serve. I said well I am paying $10 more a month for that selection. He didn't give me any other options. I also was supposed to get a free lock upon checkin he made me pay for it. Then when he opened my unit took my lock that was provided inside the unit with a note.Brandon L. | Premières impressions
if you have a place to park your truck please let me know.VALERIY H. | Expérience générale
Le client n'a pas laissé de commentaire.Alieaksandr K. | Expérience générale
Le client n'a pas laissé de commentaire.Vasile B. | Expérience générale
Worker went above and beyond helping check me into the locker and figuring out which was right quickly.David D. | Premières impressions
Did not catch the guy at the front, he was not a manager, but he was absolutely great.jenna d. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES G. | Expérience générale
Joe was wonderful and made the whole moving process much easier.Kathleen L. | Premières impressions
Storage unit and building was clean and easy to move around in. Plenty of equipment to help move things in with. Overall a great experience.Lloyd G. | Expérience générale
Le client n'a pas laissé de commentaire.Doug l. | Expérience générale
Very busy day at the facility but the person helping us was clear and able to get us checked in fast... even while helping multiple customers at once. Have met the general manager on another occasion and he was extremely competent, quick to help. The indoor climate controlled storage was very clean and well maintained. Room I rented is perfect for us.Eric R. | Premières impressions
Le client n'a pas laissé de commentaire.MARK W. | Expérience générale
Very nice storage place. Even has alarms on each unit.Richard J. | Online Move In
Le client n'a pas laissé de commentaire.CHRISTIAN C. | Expérience générale
Very clean facility and helpful staff.sheldon r. | Expérience générale
Better coordination between corporate and people on the floorJOHNNY Q. | Expérience générale
Le client n'a pas laissé de commentaire.John K. | Expérience générale
Le client n'a pas laissé de commentaire.miguel r. | Expérience générale
Joe was very accommodating and worked around my schedule coming in from another state. Clean facility, good experienceJeff H. | Premières impressions
Le client n'a pas laissé de commentaire.John K. | Premières impressions
Chris did an excellent job--professional, competent, customer focused.Gene S. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTIAN C. | Premières impressions
Love this facility and all the staff that work here!!! Special group of folks that help and support!!Diane B. | Expérience générale
Le client n'a pas laissé de commentaire.Linda B. | Expérience générale
Everyone was so sweet and helpful. Thank you!!Diane B. | Premières impressions
Awesome staff, very helpful! Has the right equipment for my needs.Julio M. | Expérience générale
Le client n'a pas laissé de commentaire.james p. | Expérience générale
Joe was a great help and has been for equipment rental, as wellDavid A. | Expérience générale
Very easy to move in, the contrat was silly why you need 2 different addresses and 3 different phone numbers is crazy. Otherwise it was a good experienceJAMES G. | Premières impressions
I don't recommend Uhaul at all. I received toll violations and asked for more information over the phone and email. I also clicked on the link, "More Info" from a text. No info. My card was charged.Don C. | Expérience générale
Got a text for toll violations. I inquired about them and was told plaza numbers and lane numbers. I clicked on a link on an email email@example.com and asked what highway or exit and got not reply.Don C. | Premières impressions
We had a lot of trouble with this particular move, but the easiest part was coming to Lincolnshire. Attendant was amazing and solved our return issue.Thomas P. | Premières impressions
3 years use. Awesome customer service. Exactly as advertised. Merci.Alan C. | Expérience générale
Every person I dealt with was friendly and helpful. High marks to all for going over and above.Scott E. | Expérience générale
alex is a great guyAndrew F. | Premières impressions
Guy who worked there was a bit of a jerk at first. He was ok by the end of the day when we returned the truck. He did his job though so it was fine.Anna L. | Premières impressions
it was quick and easy to get signed up and put our items into storagesamuel f. | Premières impressions
I really appreciate the patience and kindness Justin gave me during a very stressful time. He was very easy to talk to and very helpful. So happy I chose this company for my moving and storage needs.robin G. | Premières impressions
The crew who brought my uBox to the house was friendly, professional, and on time! Thanks!!Sarah B. | Expérience générale
AaaaScott K. | Expérience générale
GREAT PLACE TO STORE BUT STORAGE PRICE IS TO HIGH WHEN I DID NOT USE THE WHOLE MONTH OF STORGAE JUST TEN DAYS AND THEY DO NOT PRORATE FOR YOU IN WHICH THEY SHOULD.Dianna D. | Expérience générale
The staff was super helpful with coordinating unloading 2 U-Boxes into our storage unit.Linda B. | Expérience générale
Tyler who was customer service agent was most accommodating...He was friendly, and quick with our transaction. The store was very clean and our space we rented immaculate!Michael S. | Réservation
The lady on the phone reservation was helpful and cheerful. The young man who helped me get my tailor and storage room set up at the Lincolnshire U-Haul desk was very nice and helpful.Pamela G. | Réservation
Definitely recommendYordan D. | Expérience générale
All around great .. good value for your money with a very friendly staffPepper R. | Expérience générale
Alex and Travis were excellent! They did everything possible to assist us. I would highly recommend this location.David N. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!