Évaluations des clients U-Haul Moving & Storage of Burlington

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Burlington

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Arlene S. le

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Le client n'a pas laissé de commentaire.

glen G. le

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Everything and everyone was great, my issue is, the cab of the cutaway van had the odour of stale cigarette smoke, which was bothersome but not a dealbreaker for me. Thanks to the friendly staff

Dave L. le

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Le client n'a pas laissé de commentaire.

Wayne S. le

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Le client n'a pas laissé de commentaire.

Oscar C. le

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Le client n'a pas laissé de commentaire.

David T. le

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All was perfect

Michael M. le

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Le client n'a pas laissé de commentaire.

Craig P. le

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I recommend completing the customer check out in one final document and procedure. Our kms were not reviewed on the final bill and a separate charge went through the credit card. The vehicle fuel and condition was complete but not the kms this makes no sence.

Melanie S. le

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The cab of the truck did smell a bit like cigarette smoke, but I’m sure it’s hard. To stop people from smoking in it when it’s a rental.

David K. le

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Gas and kms were incorrect

Justyna M. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Jeffrey H. le

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Le client n'a pas laissé de commentaire.

KIMBERLY M. le

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Le client n'a pas laissé de commentaire.

Lee-Ann S. le

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Le client n'a pas laissé de commentaire.

gwen a. le

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The staff was friendly however the trailer I asked for was not what was available when I went to pick it up. Long story short, two hours paid for movers Standing waiting and $100 In gas. Brutal

HDevelopment H. le

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Le client n'a pas laissé de commentaire.

Gordon C. le

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Le client n'a pas laissé de commentaire.

Timothy J. le

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Le client n'a pas laissé de commentaire.

Dylan I. le

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Le client n'a pas laissé de commentaire.

Sandeep A. le

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Le client n'a pas laissé de commentaire.

Lloyd C. le

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Le client n'a pas laissé de commentaire.

ERIC N. le

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I've rented here multiple times for different equipment, usually trailers. All have been cleaned and ready for service when I arrived. From time to time they have not had what I needed (ie: car dolly), and I was referred to another location for that specific piece. This however is unavoidable and Mainway location is my first stop every time. There is sufficient room to maneuver your vehicle on the lot when towing a trailer, but it gets tight at the back. Walk the lot before you drive it with a full size vehicle & tandem trailer!. Staff was personable and answered questions quickly. Staff will hook your trailer if you want. Insurance was a reasonable $8 on the single axle trailer I rented today. In all I couldn't ask for a smoother rental experience. My thanks to the staff.

Erin T. le

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Le client n'a pas laissé de commentaire.

Laura M. le

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The u-haul was dirty (it needed to be swept clean). Always a slow check-in process at the desk here.

KEITH L. le

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The face to face contact I dealt with were extremely polite and helpful. Great service thank you.

Oleg K. le

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Le client n'a pas laissé de commentaire.

John C. le

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Was charged a different amount then on invoice! I will be calling Uhaul and visa to find out why?

Margaret P. le

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Le client n'a pas laissé de commentaire.

David T. le

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Trailer box was covered in dirt & leaves. Otherwise, it worked well for me.

Paul M. le

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Good experience working with this location. I will definitely use them again

Lynn M. le

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Le client n'a pas laissé de commentaire.

Diana P. le

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Staff were great and really friendly!

Margaret C. le

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Very friendly woman came out to check the truck and only took a few minutes to have me on my way!

Pete M. le

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Friendly staff. Great equipment.

Mike H. le

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Great team working at this location. Manojetois had a good sense of humour.

Thomas M. le

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Le client n'a pas laissé de commentaire.

maureen D. le

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Le client n'a pas laissé de commentaire.

Joshua R. le

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This trailer was in perfect working order. I am a commercial driver so I'm pretty diligent when it comes to trailer safety. I have in the past had to take one of the trailers out of service because of a cracked coupler.

William H. le

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Very, very crowded storage and parking area. Took over 20 minutes to hook up 6’ X 12’ trailer and maneuver it around parked U-Haul equipment. Mainly large moving trucks. Perhaps they could look at relocating the trailers into a more accessible area with minimum turns to get them out. I would certainly use them again, however. Just be a lot easier if it wasn’t so crowded.

Srikanth Reddy T. le

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Le client n'a pas laissé de commentaire.

Anatoliy M. le

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Charged me for extra month after I moved out

Garth D. le

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Good service

Gail E. le

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Staff was very friendly and courteous. Very knowledgeable and helpful. Clean place and easy to assess. Thank you for the great service.

Oscar P. le

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Very good service

Val W. le

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Wendy and all the associates I dealt with were very professional, well informed, and accommodating. Very customer friendly and extremely helpful above and beyond my expectations. Thank you!

Beverley B. le

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Would use again.

Ben V. le

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Dealing with U-Haul on Mainway in Burlington, Ontario was an excellent experience. Huge kudos to employee Chris who was repeatedly very helpful every step of the way; very excellent customer service!

ALdahhak A. le

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Most of the staff weren’t friendly specially their Lady Boss...

Val W. le

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Great team, friendly, courteous, organized and very helpful. Very accommodating regarding dates, times, and products available. Highly recommend trying this facility, you won’t be disappointed.

Mena M. le

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Very helpful!!! Would highly recommend U-Haul.

brad h. le

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Staff were friendly and knowledgeable

Bansimba m. le

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Your service is extremely best.

Christina C. le

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The minute in the door, staff did all to assist with what we required; gave options/alternatives; didn't press to purchase; all while training, assisting another customer and answering phones.

HAROLD W. le

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Never had my broken light fixed. Was forced to bring a flashlight everytime... from the get-go.

BARBARA P. le

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The staff at Walkers and Mainway location were very helpful and very organized. Having lockers, trucks, boxes, etc. All at one location made my move go very smoothly. Thank you to amazing staff.

BILL G. le

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Top notch, couldn't be better.

sue m. le

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thank you.

mitch s. le

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Reps on the 800 number are pleasant, knowledgeable and helpful. Gentleman (Paul) in charge at the Belmont, Ontario CA loc. asked me to text him credit card info to secure rental. Very unprofessional.

Gordon C. le

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Everything was ready for us and we were given extra storage when we needed it!!

Robert O. le

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Service could not be better. From the first phone ,call to the warm friendly service at the office checking out the Different size units. To signing up Just ask for Wendy. Best of the best..

Peter B. le

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Good fast service.

Clarence B. le

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Very friendly accomadating, and professional very happy repeat customer!

todd d. le

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Unit I asked for was not ready and unit provided has a water compromised ceiling. This has caused issues with my move. Any assistance appreciated

izad f. le

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Friendly fast service

brad h. le

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Efficient aand courteous

AUSTIN D. le

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Friendly staff

JAMES G. le

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No issues

TINA G. le

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Always friendly staff and helpful.

doug b. le

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A well run facility with great staff. Keep up the good work.

Mark T. le

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All aspects of experience were great.

ROBIN D. le

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Do a test of your email address before you leave to ensure you do get your invoices and receipts.

Russ L. le

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Great customer service, kind & helpful. I'll definitely recommend them.

Debbie M. le

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Excellent customer service. Very efficient and courteous

karen c. le

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Excellent customer service! Friendly, considerate and professional. It was a fantastic experience for me. Thank you very much! Sincerely yours, Karen Clarke

JAMES M. le

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Nice clean storage, friendly staff.

FIONA H. le

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Staff are exceptionally friendly and helpful. Ground level units make loading and unloading easy.

carl w. le

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would definitely use this facility again

Marie Eve B. le

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The storage facility staff was very nice and I have been easily able to access the facility after hours with my code

Joan M. le

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Wendy is friendly experienced and very customer focused. We have used this site before and would use it again. Wendy is the best!!

Joan M. le

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Our family has used U Haul multiple times. Very helpful and kind. Wendy at the Burlington site is most helpful . We were so impressed my son works for you!!

Liz e. le

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still waiting confirmation of my full refund. I booked a storage locker online. when I arrived you didn’t have one. The rest were double the size. booked. Or dirty. Had no locker 2 days before move.

mark s. le

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U-Haul at Mainway in burlington was very clean, lighting was good and staff is very friendly and helpful. I would recommend this site to anyone looking for a good storage company. Mark S.

Susana C. le

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Wendy is a great manager. She goes out her way to find solution to ease your problem. Always feel safe to use their establishment. Thank you Wendy!