Customer Reviews for U-Haul Moving & Storage of Cambria Heights

4 579 évaluations

207-05 Linden Blvd   Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave)

(718) 949-1400

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 7h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(718) 949-1400

207-05 Linden Blvd
Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 7h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Le client n'a pas laissé de commentaire.

ROBERTVINCENT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karishma S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
3

No additional comments at this time.

SHARONM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCHLISAA R. 
Évaluation :
5

Hi the rental van was ok, but there was "NO FREE MILAGE" & cost pre-mile was too high. . .

EDDIELEWIS JR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOASH N. 
Évaluation :
5

It was a great experience Thank you

LEONARDOR N. 
Évaluation :
5

Great experience nothing I can think of right now

WILLIAMA H. 
Évaluation :
3

I hope that I am not changed twice for the rental. I remember that I personally checked in online with my credit information and then at the time of pickup I had to give the man at the counter my information all over again. Shouldn't this check-in information carry over into the systems? Please make sure that I am not charged twice for this service. Merci.

Andrea M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRED C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evantz C. 
Évaluation :
5

Very good

KAEDRON W. 
Évaluation :
2

The staff needs to be re trained in customer service. They do not speak clearly and when questioned they have an attitude.

ROSALYNN B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

NOHORA B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

francella S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUEM E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

IANA D. 
Évaluation :
5

Very experience its always a pleasure working with this site. Staff are always ready and willing to serve. Keep up the food work.

JEANM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRACIEN F. 
Évaluation :
5

Great! Especially Kivon!

ERINA C. 
Évaluation :
4

The manager was nice and professional. My only issues that the rear door was a little rusty.

WILLIAM VINCENT B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ORVILLEA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred P. 
Évaluation :
5

Continue with what you are doing, thanks for helping me out

AJENDRAL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREVORD C. 
Évaluation :
1

I've used uhaul before from this location. Their vehicles are absolutely horrible. The vehicle I had ran like shit. I thought the engine was gonna fall out. The truck would barely change gears. The service inside was horrible. Rude and like they didn't wanna be there. I'll never rent from this location again. Very disappointed.

MARIOA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIEM A. 
Évaluation :
5

Very good customer service experience

Rampaul B. 
Évaluation :
5

Awesome experience! The staff was great when I picked up and returned the trailer. I would come back to this location in a second!

BRIAN P. 
Évaluation :
5

S.O.

AVAMARIE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNETHCORNELIUS H. 
Évaluation :
4

Explain how to adjust the side mirrors or have a quick guide video. Satisfied customer

KEITHALEXIS D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHERA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROOLDE B. 
Évaluation :
5

Didn't have a truck available for me to use but they made it happen. They believed and trusted that I would return the truck before it's scheduled appointment time and I did made it back before the time. So thanks to the two gentlemen who assisted me

DAMIONSTANFORD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arita K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leo E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORYROBERT F. 
Évaluation :
2

Your rep need to be a bit more friendly, not a smile not even a thank you .

MARIAY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXMANUEL R. 
Évaluation :
1

The Customer service associate was rude, dismissive, not attentive, does not look at customers when speaking at them. When I returned the truck I rented I attempted to hand him the rental agreement as he approached , he rudely stated just gimme the key. He did not speak to me after just started inspecting the vehicle. He opened the rear and stated I'm going to charge you to clean it. I stated that the vehicle was swept as the sign inside states it. I also hosed down the interior before sweeping. He stated it was dirty and they had to clean it so they're charging me. As there were some oil and soil stains on the floor I did not argue. He on the other hand proceeded to dismiss me and to have a phone conversation in which he was yelling at the other party in front of me. I went inside the location to wait since he could not be bothered to speak to me. He came in about 5 minutes later and proceeded to tell me he was charging me for gas when I checked the needle prior to coming in and it was where it was when I rented the vehicle. The drop off location is on an incline and so the gas is going to read different than on the level ground where I first took the vehicle from. The man argued then told the other younger associate to come look at it because he didn't have time for this and was not going to deal with this stress. The entire time I was there he spoke at me and never made eye contact and barely looked in my direction when speaking to me. I will never use uhaul again after this terrible experience. I spent over $400 to be treated as though I was being done a favor and no my money and or business is not appreciated or needed by this company.

Troy G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PIERRE E. 
Évaluation :
4

Everything was good ,but had to call 5-7 times just to have someone pick up the phone

PIERRE J. 
Évaluation :
5

I think that the services received where exactly where should be the customer service was outstanding and very resourceful

TIFFANYKAIA W. 
Évaluation :
5

Fast and courteous service. Very informative about the entire process. My first time rental and I'll do it again and recommend. Merci.

FREDERICKQ H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHERA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Genelle S. 
Évaluation :
3

the location says it opened at 7am. I was confirmed for a reservation that allowed me to pick up a truck at 8am. When I arrived shortly after 8am, the doors were still locked and no one was there to help despite the store hours on the front window reading 7am open. I ended up having to call the Uhaul number and they were able to help fix the reservation for me while the employee working opened came to open the front doors around 8:20am. I was told my truck would have 3/4 filled with gas and it had less than 40 miles of gas left on the tank. I took it to the gas station on the corner to fill it before starting my moving journey. The employee who helped me was very nice, I just felt there were a few things that could have been handled more smoothly and efficiently during my experience.

ERIK K. 
Évaluation :
4

Give a receipt upon returning rentals

Colin M. 
Évaluation :
3

Office was understaffed, slowed release and return of vehicle.

NORMANO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROOLDE B. 
Évaluation :
5

Excellent customer service

JEANM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERMANL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolande M. 
Évaluation :
4

Lower gasoline prices.

LEROY K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ZEESHAN H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROOLDE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAWAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
5

The rental process was pretty seamless from the online reservation, to the self pickup and to the 24/7 self return. Rented a cargo van for one day and had no issue with extending the reservation for another day. I could not have asked for a better experience! I will definitely be using this location again in the near future.

Nikita C. 
Évaluation :
1

The girl at the desk had a bad attitude clearly don't understand how customer service work

STEPHANE M. 
Évaluation :
5

Even though the establishment was short-staffed, the representatives were professional and courteous.

CERLINEE M. 
Évaluation :
4

That vehicle needs wheel alignment but everything else is good. It's pulling to the left .

BERTRAMS E. 
Évaluation :
5

The cashier was very helpful. Barrington.

AMARSALMAN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VINCENT L. 
Évaluation :
4

Very satisfied all went well

HUMPHREYANTHONY L. 
Évaluation :
5

Thank goodness this location came to the rescue I had originally booked a van at the 185-07 Merrick Blvd Location and oh my goodness was that walking into a horror show the place looks like a junkyard with trash and debris everywhere and when I went to the window to get my car I was told that they had given it to someone who did not have a reservation but wanted it for more days.

LINETTE P. 
Évaluation :
1

Truck engine has a knocking and drive only 10 miles per hour....shame on uhaul to rent a piece of trash to consumers ..a short 1 hours jib took me 5 hours because of a defective rental

CHEVERT H. 
Évaluation :
3

There were roaches in the van. All vans should be sprayed and thoroughly cleaned before renting to others to help avoid spreading roaches.

Sherry G. 
Évaluation :
5

there needs to be more than one person at the counter

GINAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cynthia F. 
Évaluation :
5

Fast & easy

LAUREL E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Iulian D. 
Évaluation :
5

Returning after hours need to tell ppl that they need to create an account in order to return after hours

VERAMAE J. 
Évaluation :
5

need more staff

GINAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMONL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY P. 
Évaluation :
4

Need more help at the front desk

DELEY L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIEL G. 
Évaluation :
5

On target. Thanks

CHRISTOPHERIKY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACKSONJ E. 
Évaluation :
3

The truck battery died after packing everything into the truck & we were pressed for time

RONALDE R. 
Évaluation :
5

It was perfect nothing needs to be changed

CHAUDRYM A V. 
Évaluation :
4

Wait was too long. Only one person at the register helping people.

Muhammad A. 
Évaluation :
5

more personnel

GINAM S. 
Évaluation :
1

Not lie to your customers immediately returned the 15' truck I rented due to the fact the sales rep told me the ramp that came with it was 30 inches wide and they are only 25 and 1/2 inches wide which which deemed this truck to be useless to me. Your online pick up didn't work as the app kept saying my order wasn't there and had to have a rep after hours help me so I wasted almost an hour just to pick up the truck that wouldn't work for what I needed. Therefore I will not be paying this bill my credit card company will dispute this charge because I am not going to pay for something I didn't use and wouldn't work for what I needed it for after your sales rep told me it would be big enough for what I need after I specifically stated I need a minimum 30 inch wide ramp because what I was moving was 29 inches wide to roll up the ramp.

RYANPHILLIP RAMA I. 
Évaluation :
1

They provide me bad vehicle and I'm still waiting on my final report final charges

Mudassar C. 
Évaluation :
2

The manager has a nasty attitude and they seem like they need more workers

TANYAMARIE W. 
Évaluation :
5

I made reservations days ahead of time so I have convenient close to me location. On the day of the pick up I hat emailed hour before scheduled time that my pick up location was moved miles away from me. I pay for every mile I use your truck. I called you but every time operator transfers me to find out if my truck was available at my scheduled location phone call got hanged up. I wonder how much extra money this scam generates for uhaul. Wondering. Staff at location was terrific. Good people. Would never recommend your company to my friends. I'll try to stay away myself

adam F. 
Évaluation :
5

I did not have any problems at all. Everyone were professionals and respectful.

gisele B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTORL JR D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page