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Cherryokee W.Customer Reviews for U-Haul Moving & Storage of Canton
Testimonials From Recent Customers
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had a great experience with uhaul installing a hitch in my car. it was very simple and easy on my end which I appreciate.
Sarah M.Reported a crack in the passenger side mirror so it could be repaired. Everyone at this location has always been so nice. The new girl with brown shoulder/length hair is a little rude or at least too blunt. I miss the woman that used to manage this location. She was superb!! All the men were very friendly and helpful. They asked if I needed supplies.
Roxanne F.Very quick and easy to rent a unit. Liked ability to see size of units available in the showroom. Love the 24 hour access.
Drew C. | Premières impressionsThe truck I reserved wasn't available when I showed up, then the truck I finally got had a lock on it from the previous renter with no code given to me. We couldn't get into our unit because the doors didn't recognize the code and we had to wait an hour for someone to come help. Would not recommend and will not be using in the future.
Candice G. | Online Move InAll was great! Stag was very nice and helpful.
DAVE N.Keep the same driver that picked up and delivered our pods.
Peter S.Only place i go!
Bobby R.Basically, a great service. I would recommend that you continue to improve your online customer dashboard because parts of it were confusing to me, in other words, I had a difficult time determining when, and how things were going to get delivered, and the associated costs, and therefore, I had to look closely repeatedly to make sure I understood it needs to be simplified.
John A.Frankly, end to end from the northwest suburbs of Chicago to the Blue Ridge Mountains- Uhaul made this move as easy as it could have been at a very reasonable price. Yes, we had to put effort in, but the people running the Ubox system at Uhaul have this system dialed in. Our off load was particularly difficult and plans changed numerous times with Uhaul Marietta and Wilson and his staff and Byron at the regional transportation office staying in contact and suggesting solutions. They were great to work with. Extremely pleased!
BRIAN F.Love the young fella there... think his badge says owner but he looks really young... great service, fast efficient even with lines of customers. Kudos. He represents uhaul parent company well.
Kevin K.Service très rapide et professionnel.
Affiniti H.I waited outside to return for 5 minutes... Nobody came out even though the sign clearly stated to wait in the truck. I was in a hurry. Now I'm getting fees out the ass.
Camron C.Very well cared for attentive to customer needs
Sanda K. | Expérience généraleAwesome team. Brittany was so helpful!
LUCITA C.Everything was great
Diane W.Alex was absolutely awesome!! Very helpful and patient.
Jake J.Fast drop off. Crew was friendly and fast.
Joe D R.Location is run in a very professionally manner, the staff is healthful, and is convenient.
Don H.Friendly and fast
scotty B.Excellent communication and customer service. Great job in installing my trailer hitch.
Eugene D.Great staff as always
Bobby R.The only drawback to this location is its location. It is on a hill, in a curve, on a very busy highway and it can be challenging to get in and out of at times and the front parking lot needs more room for customer vehicles and Uhaul vehicles to maneuver. However the employees are wonderful and knowledgeable.
Earlene S.They are a great team and I look forward to working with them again!
Chris T.Trailer exterior was in disrepair with mold growing on the outside and stickers crumbling off. Trailer did what it needed to do but the appearance of the equipment did not instill confidence that the trailer was maintained for rental use.
Ron D.Wilson, Cody.... everyone here is great. Thanks all.
Shane R.There is literally nothing you can do better. All of the gentlemen that work at this location are kind, compassionate, caring, and all around just amazing. They went above and beyond. Customer service skills are on point. They should literally be teaching a class to anybody in the customer service industry because they are rocking it. I literally love every single one of them. I'm in the customer service industry as well and I don't even rock it as good as they did.
MARILU R.Well kept and a safe location. Will definitely refer friends to this facility
NATONYA H. | Expérience généraleGreat staff. will continue to be back
Shane R.Staff was very thorough and provided great customer service.
REID M.Both times I came in, the gentleman at the counter were great! Pleasant, informative, and gave great customer service. The gentleman that came out also was great. He asked me if everything went well and asked if I had an issues…which I didn't. He even joked with me which was a nice way to end a day of moving a piece of furniture (which can be stressful itself). Great employees and should all get kiddos for a job well done! This was my second time renting from this location, both times were great! If I'm ever in need again, I will come back here. Fortement recommandé!
Patricia S.Wilson and Kody provided great customer service. Will definitely use them again. Merci.
Dylan D.Best run operation Ive seen in a long tgime, excellent personnell
joe O.Pricing
Garrett F.service was awesome, had a delay arriving to town and they worked with me to make sure equipment was available and to get picked up
Michael L.Great job
Troy Y.Great experience! Rented truck then a van. Alex was very helpful
jeff E.The milage methodology is completely wrong. I picked up the uhaul. Drive to my apartment, drive to my new house, then drive to uhaul drop off and was 10 miles over the limit and had to pay a significant fine. Very unhappy with the service and unknown fees that were added. Do not recommend.
Josh H.Canton ga Marietta Hwy are great . They have a very clean facility and very secure , thanks , Gary Kelley
Gary K.Wilson has a great team there and we love working with his team
JAMES L.UHAUL or this location screwed up royally. My reservation was not recognized when I went to pickup my truck. I will never use UHAUL nor recommend it.
Greg M.Excellent customer service - thanks again!
PHILIP B.Great facility with helpful and friendly staff
NATONYA H. | Premières impressionsAll was fantastic
tammy H.Everything had stink bug in all my boxes and now have to wash all my clothes and bed clothes because they stink . and they have got on the house
NENA W. | Expérience généraleSensor lights r a giant pain. Trying to find something is cause for bruising and tripping over stuff. Won't recommend for that reason.
Holly C. | Premières impressionsAlways dependable and professional.
Douglas S.Friendly staff and helped in locating lost key and phone case.
Mark Y.Friendly customer service. Brittany was awesome
matthew G.Alex did a great job helping. He's friendly and a great asset.
Sheree R.Quick drop off!
Ron L.The only U Haul i will use. Great Staff
Shane R.This u-haul storage is one of the best I have seen
James H. | Expérience généraleFirst of all your Team is very "Attentive" and is helpful in a very "Stressful" time. Caleb checked us in and we were ready set to go with the moving process, and before that cody and Derrick made sure that everything was set up for the move. **** Thank You guys for making this a very Smooth Move. *** I will definitely be referring you to others !!
Nancy S. | Expérience généraleI now have four units at this location so I think it’s great
Jodi G. | Premières impressionsI had a storage unit for myself I have one for my mother-in-law and I also purchase a hitch for my van. Every time the staff was excellent the store was clean very happy I will recommend
CHRIS D. | Expérience généraleAccess door was broken. At least there were 2 ways in.
CAROLINE R. | Premières impressionsKody/Cody was very professional and very helpful.
Patrica P. | Premières impressionsI have no complaints with anything or anyone at the storage facility they were always friendly and helpful all my things were as I left them when I moved them out. If I ever need a storage and can I would be glad to use them again.
David T. | Expérience généraleGreat service, great people and secure storage. Would use U haul again.
Don M. | Expérience généraleWilson and the staff were outstanding in every way. It was a great experience
Michael S. | Expérience généraleGood facility
Cheryl B. | Expérience généraleEverything was fine until I was forced to move my belongings out of my unit because my unit was needed for an air conditioner. This was extremely poor timing for me and a huge inconvenience. I was offered an outdoor unit in exchange for my indoor unit which was also unacceptable. On the day I came in to question all of this I was greeted by a very unprofessional woman named Brittany who was sucking on a vape stick. When I explained the very bad timing for me to have to deal with moving my things and suggested Uhaul move my things to another unit for me since my moving was due to them, she responded with "that's not my job description". Regardless if its her job description or not she was extremely unprofessional. Overall the unit was fine, I paid that place over $7 000 in storage fees and never had an issue until I was evicted for an air conditioning unit. Very unhappy. Will not recommend.
Teffany S. | Expérience généraleNice kids lol
Todd P. | Premières impressionsWilson and staff are outstanding
rita S. | Premières impressionsVery convenient, friendly and knowledgeable. Well lit and clean. It's always a pleasant experience.
Ellen R. | Premières impressionsSince u all went up on my storage I couldn't keep up with the payment so I lost my stuff thanks a lot
Carol M. | Expérience généraleU-Haul truck rental employees were superior. Storage rental was above average & helpful. Will use again.
Gwen J. | Expérience généraleThe GM Wilson Hart and Britney were extremely helpful. They went above and beyond to help with my storage situation. I was able to downsize my storage unit no hassle. I highly recommend this location.
ISAID G. | Premières impressionsThe young gentleman in the front office were not friendly not professional could not answer any questions about the billing no equipment to move out of the unit
Stephen S. | Expérience généraleI loved the young man who assisted me . I was a little concerned about location in late hours . Apart from that experience was excellent 100 . He was polite respectful and so very helpful. I look forward to working with you guys again .
LILLIA L. | Expérience généraleUhaul staff very helpful and friendly.
daniel r. | Expérience généraleI needed temporary storage for a few months for a move and they made my transition smooth and easy. Also, they were less expensive than many other storage units in the area. I would definitely use them again.
Boston D. | Expérience généraleThe customer service was stellar and rates affordable. Thank you so much!
donovan d. | Premières impressionsWilson and Kody very willing to help. Associate Brittany very pleasant and helpful as well.
Bruce R. | Premières impressionsAmical
Cheryl B. | Premières impressionsStored my RV under your shelter for 4 years. Complained on numerous times about the mud that kept washing in causing 2 inches of mud around my RV. I would have to shovel myself the mud so I wouldn't track it into the RV. I even had to put the tires on boards to keep the mud off the tires. Nothing was ever done.
Robert W. | Expérience généraleExpect for the price everything was Great
Nathan s. | Expérience généraleYour staff was very helpful writhing my move from another state.
tom w. | Premières impressionsStaff is very friendly. Third time doing business at this location staff is always in a great mood and very helpful. Answered all my question. Very professional!
LUIS M. | Premières impressionsThe only "complaint" I have is that the price kept increasing. However, as a single female, I didn't mind paying a little more to have access to what I consider a secure and safe facility.
Heather M. | Expérience généraleUhaul actually help save my life because I am a domestic violence survivor!
MIA R. | Premières impressionsOnly problems I had were just the website had misinformed with what was available and clerk told me they didn't have a unit which wasn't true but they fixed the issues. I would've given excellent if the process was smooth.
KENNY W. | Premières impressionsI'm very happy with the service center my storage unit the employees very courteous when I moved units. They assisted me with that. Above and beyond. I highly recommend this center to everybody.
CHRIS D. | Premières impressionsI had valuable items destroyed at this storage and was treated badly when I brought it to the attention of the Manger there. I spent a lot of money there. All to be treated as if I was out to scam the company. Last straw was when I went to clean out my storage they had a company lock on my door and I asked if I owe the lady at the desk stated I do not but she nor the manger could explain why the had locked my unit out. I closed out the unit and the manger called me to tell me he will not rent to me anymore. Wow!! Is all I can say.
Linda W. | Expérience généraleGreat but too expensive. Moved belongings elsewhere.
Amanda H. | Expérience généraleHe was an absolute delight I was already having issues because for some reason they merged my reservation with my uncle’s name and I wasn’t able to get my reservation so he gave me the storage unit and put it under my name and is extremely nice about it And super helpful he did his best to try and accommodate my needs and explain things through for me
Corrine G. | Premières impressionsEasy, convenient, clean
Beth N. | Expérience généraleI’ll never ever use tht facility again cause the office is unorganized!!
Gary W. | Expérience généraleGreat job
LISA R. | Premières impressionsThere was confusion often between store staff and your online billing system. I would pay online but would get calls from the store asking for payment. We were also locked out of our unit for nonpayment and we had made the payment.
Jack W. | Expérience généraleWas able to get a unit same day as when we traveled to their office with first month free. Also got an upgrade a few days later when a bigger unit became available.
Frank B. | Premières impressionsStaff rude. Storage areas cluttered and filthy.
ROBERT D. | Expérience générale.
Mya M. | Premières impressionsI had a trailer and that area is horrible
Keneth M. | Expérience généraleI put several items on the loading dock because i was denied acess and had to pick up my handicapped 5 year old, when i went back a couple hours later everything was gone. I discussed the situation with a staff member who said he would inquire about it and pull video. i still have not heard anything so i guess i will call the police tomorrow and let them request the footage. rich kologe 470 390 2873
RICHARD K. | Premières impressionsI still don't know if the trailer i rented has been officially checked in to this location. I dropped it off at 630 yesterday and the staff told me to do a self check in. He gave me some information but it was not helpful. I've created an account but there are no options to do a self check in???
David P. | Premières impressionsMy storage room flooded and damaged a lot of my things and the manger stated they are not liable. It rained in a climate controlled storage inside the building. I will see them in court. I was not in the unit a whole month.
Linda w. | Expérience généraleGreat staff. Very clean and well kept building
jerry g. | Expérience généraleThe staff was great. My issue is with the area where I stored my camper. The gravel is not graded evenly. The bus parked next to me cannot park all the way back in his spot. This is due to the giant HOLE in the ground. The area was difficult to move around in as well. This is way to much money for such a badly maintained and sized area. I moved here only because my existing place is doing construction and I cannot stay there anymore. All other areas I tried were full. I will be moving out of here asap. The rest of the facility looks great.
Keneth M. | Premières impressionsGreat staff and unit..
karen w. | Expérience généraleMy experience was very good and I would especially like to recognize Cody for his exceptional customer service. The only thing preventing me from giving perfect scores across the board would be the location and placement of parking signs and space barriers that sometimes were difficult to navigate around as we parked our rig. We have a very large (42') RV and need as much wiggle room as possible to park and store it. But that's it. We are changing storage facilities primarily due to a covered spot having come available elsewhere. Merci.
Tom B. | Expérience généraleWe were very satisfied with our experience at U-Haul in Canton. The Managers and associates were always friendly and knowledgeable and had good customer service skills. The only issue we ever had was finding a rolling cart to use in the storage area. Both times this occurred the desk associates quickly brought us one. Thank-you!
Patti F. | Expérience généraleEveryone is always helpful and polite at this location.
Andrew K. | Premières impressionsThe manager and team went above and beyond customer servive exceellence. They took the time to accommodate me when I rented the wrong size truck and as I moved out of storage. Just so thankful for this great staff. Highly recommend Uhaul Marietta Hwy Canton GA
Angela J. | Expérience générale