Quick, easy, smooth transaction.JONATHAN C.
Customer Reviews for U-Haul Moving & Storage of Cedar Rapids
Pour nous contacter
Cedar Rapids, IA 52404
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had great experience at this location person was helpful and friendly, five star professional.thanks D.Moore.DARRYL M.
Le client n'a pas laissé de commentaire.KAREN T.
No problems, convenient, would rent againbeatriz l. | Expérience générale
The site I ordered the truck from at Westdale mall was much more accommodatingDENNIS S.
The cleanliness of the vehicle and the staff were amazing!!! The truck however drove like a beast and shook terrible. Very bad shapeTERESA H.
The employee who was working at the time was very helpful and nice!! I really appreciated his patience & helpJenna K.
They were flexible to our needs and very niceLauren L.
Le client n'a pas laissé de commentaire.Tonya E.
The 26' truck I got was dented on both sides. The alignment was way out and I pretty sure all the tires need rebalancing. It was like driving a basketball down the highway. My company and myself will never use this location ever again.NICHOLAS S.
Le client n'a pas laissé de commentaire.Rhonda B. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD B.
The person I meet at the location was too quiet....He did not say hi....He had no dÃ©sire to carry on a conversation. He is not Ã person that is good at customer service.James L.
Le client n'a pas laissé de commentaire.KURT B.
Nothing everything went good.LAURIE H.
The manager was very friendly and I was going through some bad stuff and he understood and he helped me with my problem he was very friendly and very nice and very accommodating I gave him an a+Kelly H. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID W.
Guys in the office were not friendly at all.daniel B.
Very professional. Will see you again. Thanks!JOHN C.
Le client n'a pas laissé de commentaire.KATINA W.
The associate who covered darks was rude. There wasn't a van in the parking location sent to me. There were others , good thing I picked up when office was open! Told when I got there that they didn't have the 24 blankets I reserved. They had 12. He brought them out and they were wet. Couldn't use. This was after running my card. I told him no thanks and to credit my account. Let's see if that happens.lana S.
The staff were extremely friendly and professional. Very helpful!!!Mary R. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL L.
Absolutely love this place and it's workers, and the owners. Best people hands down... I don't think I'll ever go anywhere else for any storage or uhaul, ever. Cause if they don't have what I need,then I don't need it.Elizabeth I. | Premières impressions
Le client n'a pas laissé de commentaire.KATHLEEN B.
The service was labored and unhelpful. The vehicle was filthy. Food, hair and debris coated the seats. The vehicle reeked of something foul. The windshield was so grimy I cannot possibly comprehend how it became so. I was upset that I received a text after leaving to peruse the vehicle for damage. Why not before I left the premise? Fortunately, the damage had been marked before I left. There were substantial scraps and dents. In addition, having less 3/4 of a tank upon pickup was frustrating. Overall, I will never return to this uhaul location.Kat S.
The young man was very unhelpful. I had to go back because the pads I paid for were not In the truck as the young man indicated.DIANNE M.
Le client n'a pas laissé de commentaire.JOSHUA H.
Le client n'a pas laissé de commentaire.Lee H.
Le client n'a pas laissé de commentaire.Betty B.
Le client n'a pas laissé de commentaire.KENT F.
I was switched to this location because my preferred location, about 100 miles away did not have a truck. That made for a difficult start.MICHAEL B.
Send me off with the right trailer. I was called ten minutes after leaving and asked to turn around to come back and swap out the trailer because I had one that was supposed to be a one way.CUYLER G.
Le client n'a pas laissé de commentaire.JEROME R.
Le client n'a pas laissé de commentaire.BANSAKO T.
Le client n'a pas laissé de commentaire.Kelsey P.
Le client n'a pas laissé de commentaire.TODD S.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.Eugene H.
Le client n'a pas laissé de commentaire.MICHON M.
Le client n'a pas laissé de commentaire.KEVIN V.
Le client n'a pas laissé de commentaire.mary a. | Expérience générale
To be honest, you probably want a manager or owner to contact me. I reserved a U-Haul online and this location allowed my ex to pick up the U-Haul without speaking with me. When I called to cancel the reservation, I was advised of this. The reasons given to me were "I tried calling, you didn't answer." 1) I was at work so unable to. Which I'm pretty that's how it is for most businesses. Not to take personal calls while assisting others. 2) I tried calling back more than once and placed on hold with no comeback. I have proof. Next reason the man I gave me, for allowing my EX to pick up my U-Haul, was - he knew my name, number, and that I had a reservation. I'm sorry....of course he knows, after 13 yrs. I would hope so. I could keep on, but to make a long weekend and story short, I was charged almost 300 $for a U-Haul for less then 48 hrs and it wasn't in my possession until yesterday afternoon around 4 pm. And that's only because I threatened my ex of calling and reporting it stolen. I hope you contact me in the morning to speak with me about this. If not, I will use my legal skills and knowledge from there. I want my money back.Staniel H.
Speaking louder to hear. More friendly.steve M.
Nice guyTAMMY O.
Everyone was great!David S.
Le client n'a pas laissé de commentaire.Michael Z.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.JOHNIE R.
Le client n'a pas laissé de commentaire.Jawon W.
Le client n'a pas laissé de commentaire.Nancy S.
If people are picking up their equipment contactless, that experience should actually be contactless. I still had to go into the store because the keys were there instead of in the lockbox. Also, I walked around looking for the truck for quite a while. Maybe there can be designated parking spots so customers can find their spot easily.Melissa M.
Le client n'a pas laissé de commentaire.JAMES T.
Toys and trash from previous client. No reason for these vehicles to sound like like lumber trucks with no radios. Have to get out and walk around to roll up window or pock door. Live being with Fred Flintstone.CARLA T.
Le client n'a pas laissé de commentaire.Ted S.
Have more than one person at service deskJOSEPH W.
Le client n'a pas laissé de commentaire.ANTWON K. | Premières impressions
Le client n'a pas laissé de commentaire.JAMIE Z.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.WADE I.
Le client n'a pas laissé de commentaire.Kent F.
Le client n'a pas laissé de commentaire.PAUL H.
Le client n'a pas laissé de commentaire.Alfred A.
Dropped the truck off, did what it said, put keys in drop box the night before it was due in. STILL got a flippen call the next day, leaving a msg saying they will give me grace till noon, to return the truck, then they will charge my card for another day!!! Wait, what@?! ITS IN THE LOT!!!!! ðŸ˜¡ðŸ˜ ðŸ¤¬ SO, here we go again. I spend the better part of an hour, ON HOLD, to make sure they can see the big uhal truck and mach the numbers with their keys. Yes, yes he did find/see the truck after he called me. Sorry for the confusion...... HE couldn't have called me and let me know that tidbit of information???? He, from what I was told, was even the general manager for crying out loud. This WHOLE experience from start to finish with uhaul was a nightmare ðŸ˜«.Becky M.
Le client n'a pas laissé de commentaire.ALLEN H.
The staff was rude and disrespectful. I had to wait a long time to get a receipt, about 40 minutes. There was an issue with mileage and the manager refused to even talk to me about it. The staff insulted me several times. The staff did not know how to do simple math.Gerry K.
Le client n'a pas laissé de commentaire.TYA D.
Le client n'a pas laissé de commentaire.Brenda S.
Le client n'a pas laissé de commentaire.Gregory M.
Had the better selection among dealers in town. Not great, just what I needed. Truck was in terrible shape. Lots of broken and damaged things. Kid working there dd not care.BRIAN B.
Le client n'a pas laissé de commentaire.Craig P.
Maintenance on vehiclesKaren T.
Le client n'a pas laissé de commentaire.Dana B.
Returned after hoursALAN S.
Le client n'a pas laissé de commentaire.Jody M.
Le client n'a pas laissé de commentaire.yvonne c. | Premières impressions
Le client n'a pas laissé de commentaire.DENNIS D.
There was a serious lack of understanding regarding the logistics of my return location.DAVID H.
The young man that assisted us was great, did a wonderful job.MARY G.
Le client n'a pas laissé de commentaire.acs garage doors J.
Le client n'a pas laissé de commentaire.TERRY L.
The guys that helped me were excellent. Did a great job I wish U Haul was flexible. I arrived a few hours early and I was not allowed to check out the trailer until my allotted time. I came back at my slotted time to pick up the trailer that had been sitting there when I came earlier. Also, tried to call the location and uhaul. Could not get through.THOMAS S.
Le client n'a pas laissé de commentaire.Kasumi R.
My son had to be taken into the ER last night. Not being discharged till later this morning. After when drop off should of been. I missed it because my 1 1/2 year old was in the HOSPITAL! Then you guys charged me 40 dollars? For being 2 hrs late. I called and let you know! I will absolutely never ever use uhual for anything ever again! Thanks for only ADDING to my stress. As if 323 wasn't already expensive!JENNA D.
Anotherâ€¦. Great experience with u-haul and this location!!Timothy M.
Le client n'a pas laissé de commentaire.HEATHER F.
Le client n'a pas laissé de commentaire.LARINA G.
Le client n'a pas laissé de commentaire.JAMES P.
Very professional. Very knowledgableTAWNYA G.
Great experience. Helpful staff.NICHOLAS R.
The 26 foot truck had 2 major problems. The oil light was on when I drove away from the lot. I stopped and added 2 quarts of oil to fix the problem. The office person credited me the cost of the oil on my bill. The ramp had a broken piece that prevented the ramp from sliding back into place. We spent at least 20 minutes trying to get the ramp back into place before we figured out how to do it. One person had to be under the ramp to hold the broken piece of metal in place while the other slid the ramp back into place. The office person did a great job. He was friendly, knowledgeable and great to work with.JOSEPH S.
Nothing everything was greatJohn M.
Le client n'a pas laissé de commentaire.Matt O.
Le client n'a pas laissé de commentaire.Robert Z.
Le client n'a pas laissé de commentaire.MICHAEL G.
Very pleased with facility, personnel, service and equipmentMICHAEL F.
Came back second time, same as before staff is friendly and helpful. Equipment is in great shape had no problems.Michael U.
Everything was great, the staff was helpful and did the hook-up for me. I also like the option to turn it in at any time, even in the middle of night.Michael U.
Le client n'a pas laissé de commentaire.BENJAMIN C.
Le client n'a pas laissé de commentaire.TONI P.
Customer service was good. The truck was clean and ran ok, but there is A LOT of wind noise and fuel millage is horrible. Less than 10 miles to the gallon. I will not rent another U-Haul truck. I will only recommend this location if someone insists on using U-Haul.Richard S.
Le client n'a pas laissé de commentaire.ROY P.
update the trailer. The one we had was really beat up and rusted but worked fine.MARY S.
Nothing--every aspect of our Uhaul was excellent!FRANK I.
Easy check in, kind serviceTina G.
Le client n'a pas laissé de commentaire.Ashley F.
The process for reserving a truck was awful, reservation was changed by UHaul multiple times (online -> phone call -> truck pickup). My reservation was shortened by 6 hours, from what was confirmed over the phone.JOSHUA S.
The gentlemen's who assisted me was amazing! So friendly and helpful.Mindy L.
I find your staff the most friendly, cooperative, and helpful than many of the businesses that I deal with...And you are consistently that way in person or on the telephone... You are an 11 on a scale of 10... Judith TelensonJudith T. | Premières impressions
The clerk was so kind, and helpful!Stacie W. | Premières impressions
The unit I reserved wasn't immediately available as the previous tenant hadn't moved out. The staff quickly found another recently vacated unit, ran down and cleaned it so I could move a load in right away.Teresa D. | Premières impressions
Le client n'a pas laissé de commentaire.Okechi N. | Premières impressions
Le client n'a pas laissé de commentaire.Jerry T. | Premières impressions
Thanks to all of you for the good work and the best serviceSam Y. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin D. | Premières impressions
The staff was very friendly and I would refer to a friendKristine K. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan M. | Premières impressions
Justin is the man!Corinthia F. | Premières impressions
Very helpful and courteousmary a. | Premières impressions
I had great experience at U-haul moving and storage in Cedar Rapids I will always call on them for my storage and hauling needs Thank YouGreg J. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!