Évaluations des clients U-Haul Moving & Storage of Chicopee Memorial Drive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Chicopee Memorial Drive

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amber L. le

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Le client n'a pas laissé de commentaire.

Stanley B. le

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Le client n'a pas laissé de commentaire.

BRIAN G. le

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Great job

Mandy M. le

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This was not the location I was suppose to pick up from, they did not have the size vehicle I had requested on line, as that 26" was out of commission. They substituted a small 17' truck & trailer. The supposed first trailer was brought out & immediately brought back as it had a wheel bearing problem. I was told I got a different trailer but I don't know that.

manuelita L. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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Le client n'a pas laissé de commentaire.

Andrea J. le

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I booked a cargo van online, I declined the $11.00 extra insurance coverage fee, when I went to pick it up the girl told me it is mandatory on all vans and pick up trucks. When I asked why it does not say that online she told me “it’s up to every GM and ours makes us charge it”. It’s a very deceptive practice. It’s only 11 bucks but the whole thing could have been avoided if that information was available before pick up.

Paul K. le

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Check engine light was on.

William J. le

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Le client n'a pas laissé de commentaire.

Arthur W. le

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Le client n'a pas laissé de commentaire.

pamela B. le

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You Keep sending me this persons info !! This is NOT her address!

Kevin E. le

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Le client n'a pas laissé de commentaire.

Diana F. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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get the self check out fixed

Mike D. le

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He was not helpful at 1st I had to ask a couple. Then I didn't matter to him if we scratched the car or damaged it they used broken wood all the time I have pictures It didn't work I left the trailer. We drove the car to Toronto. And also damage it

tony O. le

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When I returned the truck I was told the printer ran out of ink, I would have rather left with a paper copy of my contract instead of a email copy, I had to print one myself ,otherwise good and friendly service!

STEVEN K. le

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The staff were friendly and efficient. I needed to upgrade my reservation and it was no problem. Upon bringing the vehicle back I was checked in very professionally and was out of there in no time at all.

Christine H. le

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I only scored average because pickup and storage rental went great. Great friendly staff, very helpful and knowledgable etc. But after those 2 encounters it went straight downhill and never came back!! Honestly, coorperate was by far the WORST but still overall, it was a MISERABLE, EXCRUSIATING, FRUSTRATING, just overall horrible experience that left me nothing but high blood pressure and a migraine that still hasn't gone away!! There were sooooo many things that happened from almost renting the truck missing a quarter tank of gas, to a confusing showroom that displays the wrong size units, trouble with reserving a unit online, getting sold a BROKEN storage unit and then being told on the phone theres nothing they will do till morning so my unit had to sit there overnight with the door half open, not being able to get ahold of ANY employee at the location, having to call cooperate NUMEROUS times just to get lied to, shrugged off, or just not willing to do their job, honestly there is still way more to this story but its still even frustrating just talking about it and I just dont feel like typing it all. You can feel free to call me at 413-217-0877. Im actually looking to rent another truck tomorrow morning but now its going to be harder on me because I feel like I need to go somewhere other than Uhaul! Ive actually personally worked on U-haul buildings and built those storage unit show rooms! and have always loved the company and staff....but after this experience Im just beyond disappointed!!!!

Philip J. le

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Le client n'a pas laissé de commentaire.

Jeremy E. le

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Le client n'a pas laissé de commentaire.

Eric G. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Carmen M. le

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2nd time in a month i have rented a truck and two if the employee werent very professional the female girl was great but the other two need to go

Thomas C. le

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great experience

Barbara M. le

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Le client n'a pas laissé de commentaire.

Lee G. le

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Very friendly

Daniel D. le

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Le client n'a pas laissé de commentaire.

Desiree S. le

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The people where very helpful

Christopher S. le

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Le client n'a pas laissé de commentaire.

Thomas L. le

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Le client n'a pas laissé de commentaire.

Ralph G. le

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I want that time spent there back.

matt K. le

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A cluster of things...Horrible service on return in Chicopee Mass. Lady with her kids at work was no help..

Adam G. le

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Le client n'a pas laissé de commentaire.

Patricia J. le

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Le client n'a pas laissé de commentaire.

Dale P. le

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Le client n'a pas laissé de commentaire.

kim D. le

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Le client n'a pas laissé de commentaire.

william B. le

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No military discount? Its located right out side base.

Albert H. le

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Le client n'a pas laissé de commentaire.

Sarah F. le

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There was a mixup with the reservation.. sent us to WestSpringfield, only to be sent back to Chicopee. However, staff worked to get out it straightened out, and after that all was fine.