Le client n'a pas laissé de commentaire.OMAIRAD M.
Customer Reviews for U-Haul Moving & Storage of Chippenham
Pour nous contacter
Richmond, VA 23225
(E Of Chippenham)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Sales staff was. Excellent, helpful and friendly!CECILEELIZABETH D.
Very friendly and helpfulTWAINAAGNES S.
The trailer was listed as a 6x12 yet the opening to load was not 6 ft. Which caused me a great deal of problems loading a UTV, it costed me an extra day of rental. We had to load with a forklift and unload with a tractor , I told rental place what I was getting, not very happy.TIMOTHYP Z.
Salesman was very helpful and I received excellent service from him! When I returned the gentlemen that I returned the equipment to was very polite and pleasantDIANAMARIE M.
Making sure customers may have wipes and vehicle is clean, otherwise nothing elseWILLIAMT S.
Le client n'a pas laissé de commentaire.RONALD H. | Expérience générale
Le client n'a pas laissé de commentaire.Valencia F.
This site has always been a pleasure to rent from. Great staff that works well with customers. Great attitudes. Give them raises. Trucks were super clean.GARLANDBRYAN A.
Everyone was quick and efficient!Jena M.
Le client n'a pas laissé de commentaire.ALVIN K.
I appreciate how helpful the staff at this location were to me and my family as we prepared to moved. I will be using this service again whenever I move again.CHERELLEMONEA W.
Le client n'a pas laissé de commentaire.Alex W.
Weekend return was terrible. They were walking around, no one came to get the keys from me. I went inside to talk to desk agent who told me to give them to them outside. No one was around outside again so I knocked on the glass to get his attention. I think he ignored me so I waited another 10 minutes in the cold before someone else came to check in the truckANDREMARVIN C.
This is not the location that I requested. The employees were very helpful.ANDREWGREGORY H.
Stop Charging Mileage.PRESTON P.
Le client n'a pas laissé de commentaire.SHERRONDA R.
Everything was excellent.SHENIESHAMONET R.
Love the app - really easy and made the process easy and painless.Christopher G.
Excellent customer service.WALTER M.
On pick up and drop off I received first class service and they helped me right away. It was truly a fantastic experience.Walter S.
I attempted to get the vehicle via the 24 hour service using the app. It took too long for verification. I went into the store and received immediate service which shortened the process.Roger E.
Counter personal has to help instead of just sending customer awayANTONIO L.
I used less than a quarter tank of gas so I put a little over 4 gallons in to bring it to 3/4 tank. The needle didn't budge. I put in 6 more gallons and it topped off. Might need to recalibrate the gas gauges.CHARLESLAWRENCE S.
Le client n'a pas laissé de commentaire.Sheena M.
The only part I don’t like about it is when you move your things out before the next month you are scheduled to pay they don’t prorate and give you some of your money back.MELODY B. | Expérience générale
Great ServiceBARAY A.
Le client n'a pas laissé de commentaire.ALLISONSNYDER R.
Everything was very professionalCLAYTONEDWARD J.
EXCELENTE SERVICE!!!JUAN D.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Claude G.
Everything was great. I really have no additional suggestions.MICHAELDOUGLAS J.
Did the online checkin the night before. Went into the store to pickup the truck and the guy at the counter went through that entire process again for some reason. Took 20 minutes and he had to use a scrap piece of paper, a phone, and a computer to get it all done. When dropping the car off, I did the self return. The part of the flow asking for a picture of the car failed. I took a picture through the app but it wouldn't upload so I did the same process through the web app to finally get it to work. After all that, I had to walk all over the drop off location to find the key drop. It was a small mail slot at the bottom of a door that you have to climb over trailers to get to. Ridiculous.DYLAN B.
Le client n'a pas laissé de commentaire.CURTISLYNN D.
Great service in picking up and dropping off the equipmentJOHNMARTIN J.
Le client n'a pas laissé de commentaire.Paul S.
Be more transparent with the customer as far as the U-Haul rental agreement.MASUDSABIR H.
Le client n'a pas laissé de commentaire.WILLIAMPATRICK C.
Professional staff! Ive only used their service twice and i was very satisfied both times!LISAL C.
Le client n'a pas laissé de commentaire.ALESHAE R. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREWBRIAN F.
Le client n'a pas laissé de commentaire.WALTERLEE P.
Very friendly and professional staff!!BUTTERFLYJAE H.
Same as I stated earlier these guys set the standards.EDWARDDAVID F.
Le client n'a pas laissé de commentaire.Brian A.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.ALEXGERARDI J.
Le client n'a pas laissé de commentaire.DEVONALOUISA A.
Le client n'a pas laissé de commentaire.LAKISHA M. | Expérience générale
Le client n'a pas laissé de commentaire.John G. | Expérience générale
This was the second drop-off location as the first location was "Closed for Renovation". This location was able to process my return with short notice from corporate.JAMESRANDALL B.
Considering What and how you say words to customers. Make sure to leave data with next shift. Especially phone conversations.ANDREWKENNETH W.
Le client n'a pas laissé de commentaire.DAVIDW M.
Le client n'a pas laissé de commentaire.KENNETH PATRICK D.
Le client n'a pas laissé de commentaire.David R.
after-hours drop off. I would be a huge uHaul fan if the pick-up experience was even remotely similar to the drop-off.BRIAN G.
Fill up your truck's gas tanks to full. It's impossible to know how much to refuel otherwise.JAMESROBERT S.
Le client n'a pas laissé de commentaire.Audrey W. | Online Move In
This location has a full time lot attendant who did all the work to properly hook up and unhook the trailer and make sure the lights worked. Kudos to Ozzy!DAVIDERIC R.
Always helpful and courteous at this location.Martin H.
Politeness to customers may be an area pf concern. Not that the employees I came into contact with were intentionally rude, but rather not engaged with the customer.Steve R.
Le client n'a pas laissé de commentaire.KAREN H.
Jerry received the trailer from me. He was very pleasant and did all the work.DOUGLASWILLIAM C.
When a customer has a specific location and agree to it do not change the location putting the customer away from their destination and then charge them mileage when the location they choose were near their drop off!ANGELAPIERCE H.
The woman who was there when we picked up the trailer was absolutely wonderful. She was friendly and efficient, all at 7am. Overall it was a surprisingly very pleasant experience.Jacob R.
Le client n'a pas laissé de commentaire.DARY J.
Le client n'a pas laissé de commentaire.Maurice B. | Expérience générale
Le client n'a pas laissé de commentaire.Harrison A.
Good morning. I want to let everyone know this is the best place to rent a U-Haul trailer or truck. The owner of this location I met the mom and the son they are amazing human being. They will work with you and help you out thank you for helping me with my needs I will come always IAINAYATULLAH A.
I need a phone call ASAP!!!! 804-221-4076TABARUSLEE R.
Every one was extremely nice. I was in and out in no timeVINCSHENAROCHEAL H.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.RAYMONDALVIN R.
Le client n'a pas laissé de commentaire.JASONANDREW P.
Le client n'a pas laissé de commentaire.Regina A. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela S.
All agents were friendly , efficient and so helpfulDONALDKEITH N.
Again I can't think of anythingTAMMYJO R.
Le client n'a pas laissé de commentaire.Stephen J.
Le client n'a pas laissé de commentaire.EDWARDMIIGUA M.
Le client n'a pas laissé de commentaire.BRYANALEX B.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Daniel F.
Yard guy was a great guy and very knowledgeable and helpfulJACKALLEN L.
The movers were very friendly, knowledgeable and knew how to maximize the space within the truck.Vanessa G.
Le client n'a pas laissé de commentaire.LUCIOD V. | Expérience générale
Le client n'a pas laissé de commentaire.SANTRICIAMONIQUE J.
Le client n'a pas laissé de commentaire.RENEADELSO A.
I picked up a U-Box on a trailer since we live close. We needed it to store items while our kitchen was being renovated. The staff members were all very friendly and professional. The U-Box met our needs perfectly, it was stored for as long as we needed, and I was able to pick it up on a trailer to bring it back to our home. I'm extremely satisfied with the service and the price.ROBERTESTES B.
I drop a cargo van off and it says drop lint well it said equipment only. Nothing about vehicle. So I parked it next to the vehicles. Guy come out yell it has to go where the equipment goes. Ok no big deal. But it wasn't detail. Over all service was great.Teresa H.
Have rented from the Chippenham location several times in the past, haven't had any issues.SHAYANL S.
The online check-in really does not help, as you still have to go through the motions onsite- license review, etc.Christopher B.
Le client n'a pas laissé de commentaire.JOSELUIS S.
Great service always !EDGARARCHER C.
Le client n'a pas laissé de commentaire.MATTHEWBREWTON F.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.PATRICKHENRY P.
Le client n'a pas laissé de commentaire.SHAYANL S.
Le client n'a pas laissé de commentaire.KEITHSHANE A.
Le client n'a pas laissé de commentaire.ANDREAFISK M.
Computer problems at check in caused slight delay, but staff very friendly and helpful.COWANERVIN R.
Le client n'a pas laissé de commentaire.YOUNGTAE K.
Le client n'a pas laissé de commentaire.John P.
The folks at this location are kind and professionalTOMLEE B.
Le client n'a pas laissé de commentaire.Mauricio V.
Le client n'a pas laissé de commentaire.RUSSELL P.
Le client n'a pas laissé de commentaire.CAMILOIGNACIO J.
Staff was very knowledgeable and accommodating. Answered all questions and concernsJacquelyn P. | Premières impressions
Le client n'a pas laissé de commentaire.NOREEN J. | Expérience générale
Le client n'a pas laissé de commentaire.EDITH MAE G. | Premières impressions
Le client n'a pas laissé de commentaire.Torrey W. | Premières impressions
Only concern was, uhaul provided me with a lock with just one key and the associate stated they didn't had a key. There's a missing key somewhere and I'm not allowed to use my own lock. The comfort was the cctv system.William L. | Premières impressions
Le client n'a pas laissé de commentaire.Morgan H. | Premières impressions
Wonderful experience, great customer serviceBRUCE W. | Premières impressions
Friedly staff and convenientWillie D. | Premières impressions
Ozzie and Kurt were extremely accommodating. Walking into the site, I had to sign my storage lease, head down the road to unload at the storage site and then return my trailer to another location. Kurt and Ozzie made it easy for me to do all 3 at one stop. The site was also EXTREMELY busy at the time of my arrival. Ozzie was super organized and engaging with conversation. Five stars!!William L. | Premières impressions
Le client n'a pas laissé de commentaire.CYNTHIA W. | Premières impressions
Le client n'a pas laissé de commentaire.NOREEN J. | Premières impressions
Le client n'a pas laissé de commentaire.TODD S. | Premières impressions
Le client n'a pas laissé de commentaire.Joann M. | Premières impressions
Everyone was extremely friendly, and I would highly recommend everyone to use your service. Prices are great compared to renting from stores. Thank you all and Merry Christmas!!ROXANN K. | Premières impressions
Services supplémentaires à cet emplacement
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