Customer Reviews for U-Haul Moving & Storage of College Park at Godby Rd

Évaluation :

5

The best experience I have ever had with moving and rental

Évaluation :

5

Fantastic Customer Service. Best I've had since moving to Georgia. SUPER refreshing.

Évaluation :

1

I had high amount of mold on my things that came from the storage that had a leak inside the building. I was also told the u it was climate controlled but once noticing the mold I was told it was not climate controlled.

Évaluation :

5

Uhaul on Goby Rd is ran by a professional manager Tavorris and team workers have excellent customer service skills. Especially with the type of neighborhood and customers that come in. You guys deserve more than an average rate. Thank you Tavorris and team.

Évaluation :

5

Can't remember the name of the lady that initially checked me in but she was AWESOME as I changed my mind on the size of the room several times and she never got bothered as she was generally concerned with making sure I got the right size room to suit my needs. The General Manager was cool and helpful as well. Good experience overall.

Évaluation :

5

Tavorris, an his staff an the most polite an helpful staff, I didn't know what I wanted or needed. An they worked with me till they found out which unit I needed. An the space I needed. So yes I would recommend this location to everyone I know.

Évaluation :

5

The manager was very professional and knowledgeable.

Évaluation :

3

The manager was rude. They have policies at the store that are not listed online when you reserve a truck. They should clear about what is necessary before you show up to the location.

Évaluation :

2

Put the key boxes near the damn trucks. There's much confusion. I walked back and forth for almost 20 mins IN THE RAIN trying to find the key boxes only for them to be allllll the way on the other side NOT near the trucks. Absolutely ridiculous!

Évaluation :

5

Thank you so much Tomika ( Saturday 7/30/22) for the laughs and promptly checkout.

Évaluation :

5

Staff is amazing

Évaluation :

5

I just wasn't used to the check-in/out process when you come after hours. It's a little involved.

Évaluation :

5

Everyone was very friendly and helpful and made sure everything was done just right from start to finish. Thanks job well done.

Évaluation :

5

Keep up the good work!

Évaluation :

4

Truck wasn't pulling..nail in tire

Évaluation :

5

Thanks

Évaluation :

5

Stuff very helpful and handly of all my needs

Évaluation :

5

I have no complaints everything including the team was awesome and the store manager amazing thanks Uhaul.

Évaluation :

5

Awesome 👏🏿 place

Évaluation :

4

My experience started off good with the use of the Uhaul until I experienced losing the driver side mirror 96 miles before I reached my destination. The mirror fell off while driving on the highway! This was a dangerous drive for me. Due to my experience driving I was able to arrive at my destination safely. I am requesting a credit not a voucher or coupon for the Uhaul. Thank you

Évaluation :

5

Great facility and great management. No improvement needed.

Évaluation :

5

Location did a great job

Évaluation :

4

Everyone was nice and helpful Got me what i was looking for thank

Évaluation :

5

Great location great manger

Évaluation :

5

Keep up the good work

Évaluation :

1

Gave my reservation away after I booked it talking about first come first serve not professional

Évaluation :

1

Gas was put back in an I was charge for not putting gas back In I have receipt to prove my gas return

Évaluation :

5

Everything was fine

Évaluation :

5

Very very good customer service and just overal great people.

Évaluation :

5

Tavorris and Ms. Dora went above and beyond to accommodate me. I had such a terrible experience with U-haul customer service call center prior to my out of state move. But when I got to his storage facility he and Ms. D treated me with care and I truly needed and appreciated that. If it wasn't for them and his staff I wouldn't have used U-haul EVER again. Thank You so much Tavorris and Ms. D.

Évaluation :

5

I was very pleased with the service.

Évaluation :

5

Desk staff was great

Évaluation :

5

This location was okay. In the future surrounding U-Haul location need to be willing to help customers. It took 1 800 UHaul in order to find this store.

Évaluation :

5

The truck AC was out during a week of 96 plus degree heat in GA! In addition, I booked for one location only to be told I'd have to pick up at another mutch further away.

Évaluation :

4

Clean neat location was well equipped with supplies for moving. Vehicle was clean

Évaluation :

5

The entire office team were very helpful

Évaluation :

5

It was a professional people and environment......

Évaluation :

5

The facility is new and the staff is very friendly. I recommend them.

Évaluation :

5

We had a great experience at this storage. The staff were extremely friendly and helpful indeed. We felt secure and that our things were safe.

Évaluation :

5

Customer service was excellent, they were very nice and helpful. I highly recommend this location.

Évaluation :

5

All Workers There Are Very Helpful

Évaluation :

5

I wish this could have been my original pick up location. They were very helpful.

Évaluation :

5

Great customer service!

Évaluation :

5

Mrs Michelle have a great spirit in her job I love the welcome spirit, costumer service, patiently,

Évaluation :

5

Nothing everything was great.

Évaluation :

3

The truck struggled to drive to my location. It almost cut off on several occasions. The experience was below average.

Évaluation :

5

Personnel amical

Évaluation :

4

It was a better than average experience with UHaul. My attendant was very informed and helped me with the online checkin. The return was a little rough because it was after hours and the UHaul site could not locate the truck. Everything else was okay.

Évaluation :

5

The process for renting my U-Haul was seamless. The staff were friendly and efficient and they had to check ready for me when I got there. I couldn't of asked for anything more. Great experience

Évaluation :

5

Love the feeling that you get from the staff makes you feel like they appreciate your business

Évaluation :

5

keep up the good work!

Évaluation :

5

Excellent service à la clientèle

Évaluation :

5

Nothing The young lady helped me with everything Add do appreciate the customer service that your employees have thank you thank you thank you

Évaluation :

2

With long distance travel not having cruise control is a real pain to drive and putting in a rear view camera for backing up helps parking. The truck is really barebones.

Évaluation :

5

This store has great customer service!!! The staff go over and beyond in making sure the customer get their needs met. Thank you store #763041

Évaluation :

5

Tavorris and Carnisha was some wonderful people very respectful, understood and was very patient and quick I would recommend anybody to this location ❤️

Évaluation :

5

Less expensive

Évaluation :

5

Great management witha great team at this location

Évaluation :

5

Did better than all other uhauls

Évaluation :

5

The van was in need of service bad. All the service lights was on and when you would put the gear in shift it would make a loud clacking noise.

Évaluation :

4

Good to rent u haul from here

Évaluation :

5

Great experience

Évaluation :

1

If you reserve equipment for customer you should have the equipment available when customer arrive.

Évaluation :

5

Good customer service

Évaluation :

5

Prompt friendly service from the beginning to end

Évaluation :

5

I had a great experience. I thought I wasn't going to get my truck but the gentleman was so helpful he made my move much easier.

Évaluation :

5

The customer service was excellent!

Évaluation :

5

Great customer service!!! Came thru when all other uhaul let me down

Évaluation :

3

The unit are very cluster. Spacing are a mess not enough space to maneuver a vehicle. Storage is not secure for items, especially if rain. Also, after renting an Uhaul was off free one month rental that was not honored at time of moving in. Was told to call back in a month to speak with the manager… Really!

Évaluation :

5

Excellent customer service. Thanks you

Évaluation :

5

I love Uhaul for all my business storage and personal storage too!

Évaluation :

5

Excellent service à la clientèle.

Évaluation :

3

I had a separate issue but the GM corrected it.

Évaluation :

4

I definitely recommend …Cheaper and reliable than most U Hauls

Évaluation :

5

As long as i been coming to uhaul know problem!!! Always good

Évaluation :

5

THANK YOU GUYS I LOVE TGE SERVICE AND THEY WENT ABOVE AND BEYOND TO HELP ME N MY DAUGHTER WITH OUR THINGS

Évaluation :

5

This have been by far the best service I’ve ever received a I highly recommend facility they went over and beyond to help me I wished there were more out here like them❤️

Évaluation :

4

They had a issue taking down my email address correctly and that's that.

Évaluation :

5

The staff were a pleasure to talk to and very helpful.

Évaluation :

5

Thank you for being able to respond to The proFessional customer service that I receive here at U-Haul thank you everything when great

Évaluation :

5

Tavorris Moss and his staff are very helpful and professional.

Évaluation :

3

Very good

Évaluation :

5

Hats off to the staff at Southampton Road. You are just wonderful! I appreciate your excellent customer service! Many thanks and keep up the good work.

Évaluation :

5

I was moving and the manger Tavorris Really help me out….. he was a blessing and I thank him

Évaluation :

5

This store was very nice and saved I liked

Évaluation :

5

Excellent staff and management

Évaluation :

5

I has no complaints

Évaluation :

5

Hello yes the manger an his team was GREAT......thank u so so much

Évaluation :

5

All the many years I've been renting the u-haul units it always been my number one 1# out of all thanks again u-haul for making it work for me most of all MS.TRAVISE MG, AND WIFE.

Évaluation :

5

Customer service skills excellent keep up the good work guys

Évaluation :

5

I've always had a great experience with the staff.

Évaluation :

1

They constantly blow your phone up every single day , even if your one day behind expect to get a call everyday after that maybe 4 times a day ...

Évaluation :

5

I especially appreciated how polite and helpful the staff and general manager Tavorris were

Évaluation :

5

The owner as very pleasant and friendly. I had been in your airport location and the manger was the worst, I had really decided to try another brand but the South Hampton location is closer so I stopped and put my name on their waiting list. Once I got the call and went into the office it was like night and day due to the customer service. I've told so many people about my experience .

Évaluation :

5

I highly recommend and will always use this particular location as my " go-to"! Everybody is AWESOME!

Évaluation :

5

Keep up the good work...

Évaluation :

5

The management and staff at this facility is very professional and pleasant to work with. I must recognize manager Tavorris Morris for having such an awesome team who are eager and willing to help and give accurate information when needed. Thank you guys for all of your help. If I am in need of a storage space again, this facility WILL be my first choice. Keep up the good work. #415

Évaluation :

5

Great location, clean facility, very secure procedure.

Évaluation :

2

My storage unit was leaking water inside and my things were covered with mold in less than 2 weeks after i stored my things there. I will never use this facility at all again

Évaluation :

3

Office staff rude The facility in poor condition

Évaluation :

5

Covid protocols in place, location easy to find, friendly staff, clean location.

Évaluation :

3

Water leaked on some of my items and they got molded. I wouldn't have known if I hadn't moved out due to the recent rate increase. I like the location, but there are too many better facilities that charge less.

Évaluation :

5

The manager was extremely customer friendly and professional. I loved the service that the employees provided.

Évaluation :

5

Being new to the city Rodney was amazing! Super helpful

Évaluation :

5

Excellent service and the staff members we’re always willing to help you. 100 recommended