Customer Reviews for U-Haul Moving & Storage of College Park at Riverdale Rd
Location en tout temps  |  U-Haul Truck Share 24/7© Location

712 évaluations

5691 Riverdale Rd   College Park, GA 30349
(S Of I-285)

(770) 991-0394

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

Services dans cet établissement :

Pour nous contacter

(770) 991-0394

5691 Riverdale Rd
College Park, GA 30349
(S Of I-285)

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyrin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xavier T. 
Évaluation :
5

Increase browser compatibility. I couldn't use Firefox. I had to resort to chrome.

Paul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimbley B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRUNICE C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD B.  |  Premières impressions 
Évaluation :
1

Very rude,the truck was raggedy and wouldn't crank..the tires were bald and they overcharged us for the truck..go somewhere else to avoid a serious headache..

Shaundia B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRUNICE C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
4

I had a hard time removing the lock off the lock box. Also while returning the van I wasn't sure how much space to leave in case another person would be returning. Maybe apply parking lines. Other than that, the van ran great!

Michelle D. 
Évaluation :
3

Was too far away from my house

GEROME F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

naima R. 
Évaluation :
5

I had rented a small unit and called to see if I can upgrade to a larger one. The store rep is was able to accommodate the change in under 5 mins without any issues. Very friendly and fast service .

Vera J.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TATAIANNAM D.  |  Premières impressions 
Évaluation :
5

Excellent, outstanding customer service

linda k.  |  Expérience générale 
Évaluation :
2

My things were damaged by mold, I did have insurance, Once I filed the claim and after Mr Fuzzy the main manager came to look at the damage I was told that the damage was from the weather. Why pay for insurance which was only for 1 000 I'm glad God made a way for me to remove my things and I won't use them again. The insurance is a waste of time just more money for the company RepWest. Buyer beware.

Nashai W.  |  Expérience générale 
Évaluation :
5

They Help me I Need Help 2 Smile

ADAM B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVIN J.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEVIN Y. 
Évaluation :
3

Would like for something to be place in the storage to keep the moisture out of it to keep it from messing up people stuff or wet boxes

tierra h.  |  Expérience générale 
Évaluation :
5

Ms. Dee was excellent I’m so appreciative of her .. top notch service

Elvin D.  |  Premières impressions 
Évaluation :
4

Our unit was clean it was just dark behind there but other than that everything was good didn't really speak to any representatives. But thank you UHaul for taking care of us during this difficult time for me nd my family

nathaniel b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIMITRI H.  |  Expérience générale 
Évaluation :
1

Hire a new person , the lady was very rude . She acted like she didn't even wanna help us , if I wasn't moving an needed a U-Haul bad I would've went somewhere else . She needs to work on her attitude

JOESHIA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roberto N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERNORRIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffney C.  |  Premières impressions 
Évaluation :
1

I had to contact other locations to get assistance. The vehicle was not cleaned and apparently they're not upholding their COVID sanitizing practices either. The location leaves much to be desired and looks abandoned. Waiting nearly an hour on-site to process a mobile pick up and had to wait for corporate support.

Mitchell H. 
Évaluation :
5

Thanks You Guys. Have a Bless Holiday @ a New Year

stacy w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jameal H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tenika B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika W. 
Évaluation :
3

My storage unit was illegally entered in lock cut off and change when I came to go inside I couldn't bcz uhaul change the wrobg.lock and didn't notify me wanted to charge me $50 to cut off my their lock when they made the error. My acct wasn't in the rears or had a Leon on it. I travel from FL to get my stuff and a it took me all day to get into the unit. I had to go buy a lock cutter to get in my storage unit that uhaul made a error when they cut and change the wrong storage unit. When I open the storage unit my lock was inside on the floor and my key fixed that lock. I was with uhaul for 4 yrs almost. I just closed out my large u it last week.

Donna G.  |  Expérience générale 
Évaluation :
3

Had a hard time access at the gate

Tina W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick J.  |  Online Move In 
Évaluation :
5

very professional

Samuel J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

taminka w.  |  Expérience générale 
Évaluation :
2

My storage unit was filthy. How is it piles of pollen and leaves made their way into a storage unit that was rarely accessed unless the structure was not very well maintained, which was also readily apparent by prices of the facade falling off the building my unit was in. Even worse is the fact that my storage rent was increased for a poorly maintained facility, yet no value was added to what was offered in continuing to store my items there.

MELVON H.  |  Expérience générale 
Évaluation :
5

She went above and beyond for me. Happy is an understatement.

SHARONDA H. 
Évaluation :
5

I had an Emergency Situation and Uhaul came through for me. Thanks so much. I couldn't travel in my car with all of the extra baggage's. Thanks again

Chiquita W.  |  Online Move In 
Évaluation :
1

Stop the hidden fee bs . FULLY EXPLAIN THE CELL PHONE CHECK OUT PROCESS SO YOUR STUPID LATE CHECK OUT FEE WHEN I BROUGHT BACK THE TRUCK EARLY WON'T BE CHARGED. THEN IM TOLD OH WELL YOU DID IT WRONG SO YOUR JUST OUT 30$ AND WE DONT CARE.

Sharon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

curtis h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISANTHONY S.  |  Expérience générale 
Évaluation :
4

Rien

ALFREDIA A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kamanya p.  |  Expérience générale 
Évaluation :
2

Some furniture got wet and molded

SIRLODERICK K.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amber R.  |  Expérience générale 
Évaluation :
5

I treated terribly at another uhaul location on Sullivan Rd. Phone number 4043051201 on Friday 7/9/2021 around 230pm young lady was very rude I didn't get her name because she hung up the phone and refused to answer after that. I didn't even do the rental at that location I left, at that point I was desperate. I called the next location and that's how I came across the location on Riverdale Rd. 7709910394 with Mr.FOXXY he was so polite and took his time to thoroughly explain the process to me far as self checking in etc! Let's keep in mind it was raining also!! He was out in the rain and all!! He ensured the storage unit was ready for me and constantly reminded me that he was right there if I needed anything! He answered all my questions made everything easy for me and just overall provided excellent customer service! He saved the day for me as I was already having a difficult day he made everything better!! All companies need employees like Mr.FOXXY!! He is a superhero his cape just happens to be orange this day!! Thank thank you thank you!! Ms.Barner

Dakeia B.  |  Online Move In 
Évaluation :
5

The process was easy. Want to thank foxy at the Riverdale location. He was very professional and made my day. Quick and easy.

Kendra W. 
Évaluation :
2

The customer service was below average. I asked a question and was told I just need to read! I was charged double the price for the truck because the representative was not knowledgeable about their rates and how I should be charged for what I needed.

MICHELLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brigette s.  |  Expérience générale 
Évaluation :
5

Awesome place!

Kimberly F.  |  Online Move In 
Évaluation :
3

No comments

darlene M. 
Évaluation :
2

No t entire staff just some employees, and lady supervisor/manager.. Didn't allow us to properly move things in and instead of warning us bc of fine print regulations we nvr once heard about & our last min emergency of our circumstances no one but Ms Tisa offered some kind of Assistance. We was rushed, stranded, and overcharged by the company itself. and it became a nightmare. I would like to be compensated back the storage unit fee and I will b in touch with corporate very soon. Mr Fozzo helped as best but I understand it's a business at end of day.. they allowed others to be at their unit over night and due to lease termination with understanding or inquiring the facts we couldn't get another unit and crammed all items we could which took dayslonger when we didn't want any issues bc we use U-Haul frequently.. it's caused me to miss work and on top being financially threatened..not a pleasant experience

kijafa d.  |  Premières impressions 
Évaluation :
2

I originally reserved online a unit at the Riverdale location. On Thursday 5/20/2021 I went to reserve a moving truck for Friday 5/21. After reserving the truck I asked the representative could I go ahead and get my storage unit. It was around 6:45 pm and they closed at 7. He stated he had to finish closing up and would get another person to assist me. After the second representative looked me up in the system she noticed this location had no available units. Which led me to believe it is pointless to make a reservation online if units will not be kept for the person. The second representative said she had units available at her facility in College Park. This was good news because I needed a unit ASAP. When I arrived to the unit around 7 something I took the green zip tie off and rolled the unit up. I was appalled at the condition of the until, rat trap and debris in front and inside the unit. With no broom or dust pan to sweep because I had no knowledge I would have to clean my unit upon moving my stuff in. Lesson well learned I would have to see my unit during office hours before paying $82.90. I will not be getting a storage unit from Uhaul ever again.

Charlene S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Obinna U.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna H.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tasha L.  |  Expérience générale 
Évaluation :
2

Staff never able to assist... I paid for after hours access and was never able to access my unit after hours... when late paying the storage it took up to 5 days to remove the lock... storage fees constantly increasing... had to paid for insurance but was unable to file a claim for my damaged tv... that was some how wet because it wasn't in a box... the worst place EVER !

Jessica J.  |  Expérience générale 
Évaluation :
5

I had an excellent experience with Ms. TALISHA today!! She was very nice & accommodating. I came in looking for a small truck and it was already booked for someone to pick-up @ 11:00, the time that we'd walked in. The only thing that was available was a much larger truck that I didn't need. I asked if she could call the customer to see if they were still coming & she advised unfortunately no, but the system automatically takes the hold off after 30 mins if the customer doesn't show up. So I waited & was able to rent the truck I wanted because they didn't come within that window of time. When I returned, I asked if the customer ever came in for the smaller truck & Talisha said yes, & fortunately the other customer needed a larger truck & it was available fo her! Overall, Talisha provided excellent customer service!!

kiki C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taquoia Q.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHERUNDA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonya h.  |  Premières impressions 
Évaluation :
1

Very unprofessional and unorganized

ZACHARY M. 
Évaluation :
1

The representative that assisted me during pickup was very helpful . I was really hoping she would be there during my return . She wasn't and the person who assisted me was extremely rude and unwilling to assist .. because she claimed it was self service only, however she had a customer ahead of me that she was assisting in person

joshua V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shariea C. 
Évaluation :
5

Need to at least speak with someone during daytime hours

Raika L.  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

marquita k.  |  Expérience générale 
Évaluation :
1

There were never any employees on site to help with any concerns. I also sent emails to new management and my concerns were never answered at all. I had to go through the Chat service through Uhaul's website.

DERRICK H.  |  Expérience générale 
Évaluation :
3

I put my furniture in storage and left it there for 3 years. I've never really had to interact with anyone during this time except when my credit card expired.

WENDY D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keyana A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STARLA R. 
Évaluation :
2

On the date that my rent was due, I was told that I was late. I needed to make arrangements because my card had been compromised and I was waiting for another. She told me that I was late and would not be able to access my things. I went to the gate and tried the code, I moved my things out immediately. She didn't want to hear it. The turns in the facility are super tight and the ground is not level. I've used UHaul many times. This is the worst experience I've ever had. I've moved my items to whither non UHaul facility.

ERIKA W.  |  Expérience générale 
Évaluation :
5

The rep was amazing. We told her about our day which was horrible and she made it bright with her seamless help.

Portia D.  |  Premières impressions 
Évaluation :
2

Storage unit lock left on door. Office open late and no one was able to assist. Customer Was contacted and I waa promised a follow up call. I reached out to office and a female rep said would cut off lock. But no follow up to let me know job was done. Everyone was acting as if time is not money and my move was delayed. No representative called until a few days later asking when will I be there to pick up lock. Move Rescheduled Now I have to work in order to afford the storage unit.

Brandy W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica G. 
Évaluation :
5

Dee is very pleasant knowledgeable and she cares and keeps me updated on things I never had that to where an employee reaches out and follow through on information and I appreciate her.

MONICA W.  |  Premières impressions 
Évaluation :
3

Would have ranked higher, but I had an issue checking in. The office hours show 7-7, but no one is at the facility after 5pm. You have to go to the other location about ten minutes away from the time of 5-7. This was not clearly communicated and there was no signage that I saw that informed me of this. The call center was too busy and I waited for 15 minutes in the cold trying to figure out how to access the facility. Finally spotted an after hours number, but no one answered the first two times I called. When he did, he informed me about the other location. By the time I reached them, I had maybe 20 minutes to get over there. Then someone had to come and remove the lock from the unit. I kept it at average because the staff was very friendly and the check in was fairly speedy, but that earlier confusion added stress that wasn't necessary and could have been avoided with better instruction.

mary J.  |  Premières impressions 
Évaluation :
5

Bravo to the lady in Riverdale road

barreck d.  |  Expérience générale 
Évaluation :
1

90 % of my personal belongings were destroyed due to water damage and mold. I was locked out of my storage and unable to access on the day of move out even though I had paid my bill 24 hours in advance.

LATRISHA D.  |  Expérience générale 
Évaluation :
5

the experience was over and above my expectations

alton r.  |  Premières impressions 
Évaluation :
5

Everything was perfect! Thank you!

Ciara H.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHERRY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adrian e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney P. 
Évaluation :
5

Have Someone On-site. Everyone Is Not Computer Literate.

Vache P. 
Évaluation :
1

The worst experience ever!!!! arrive at 7:49 pm with a truck full off stuff and was not able to get thru the gate due to access code was wrong !!! I was on hold for a hour for someone to pick up and Waited another hour for their customer service team to come back and tell me they cant help me or reprogram my code over the phone !!!! Worst experience ever!!!!!

marquita k.  |  Premières impressions 
Évaluation :
4

The location I Initially went to was very rude the manager will not let the customer service representative handle her situation the manager kept jumping in the conversation that was not helpful to myself. Once the manager heard that we were on the alert her whole attitude and demeanor towards myself change as if I was a criminal. The customer representative explained that there will be a code that we would need to use to get the key for the truck once the customer clocked out because she was over overtime a new customer service representative that assisted and was ask for the code the manager jumped in yet again telling me that they were no code that I need in that location that I was picking the truck up from us 24 hours and then it will be a representative outside.Once I got to the next location to pick up the truck there was a code that was needed as well even though there was a representative outside she assisted me but it was a code that was needed.

NEYNA S. 
Évaluation :
2

Dolly was no in truck. I had to go to another location with the truck to get a dolly. That added miles to my trip and I paid more for the truck after that

Tariq W. 
Évaluation :
5

We had a positive experience; possibly more signage of the steps to follow at a self-guided location. We had a good staff member onsite who provided assistance.

TRACY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rasheedah J. 
Évaluation :
2

I give unit 302 a Below Average rating because the ceiling leaks water. I did not know this until I moved my belongings out and into my new home. My coffee table has water damage that was not there before. I strongly suggest that Uhaul fix the roof before renting Unit 302 again.

Oscar W.  |  Expérience générale 
Évaluation :
1

Don't inconvenience your customers!

YOLANDA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUDRIANNA H.  |  Expérience générale 
Évaluation :
2

Better customer service. I was confused me and another client and all the lady kept saying was go online. I had never did the online check in before and the employee was no help.

XAIZEUS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phylicia B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akaysha G.  |  Online Move In 
Évaluation :
1

Not sure why Uhaul is still taking money out of the chime card used to rent, please call with explanation 678-830-6561 Thanks

Anglea B. 
Évaluation :
3

Staff on riverdale Rd was rude

Chanel W.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly staff.

Sherita C.  |  Expérience générale 
Évaluation :
5

The staff and GM was amazing. Nice, friendly, and responsive.

Kianna J.  |  Expérience générale 
Évaluation :
1

Majority Of My Belonging Got Damaged From An Leaking Roof And My Stuff Mildewed Causing Me To Throw Bags Of Things Away That I Needed‼️‼️‼️

Kearrow T.  |  Expérience générale 
Évaluation :
5

The team at this location responded after my reservation at another place fell through because no-one was there. When I did not receive the text to retrieve the key from the lock box, someone was there to enter my information manually. What can be done to improve? There were no utility dollies, so I had to get one from another place

Maverine H. 
Évaluation :
5

S.O.

SHANDRIA H.  |  Expérience générale 
Évaluation :
5

Good service and I only use for 2 day the storage , and one call to explained and returned the storage , no problem and excelente service , and next time I used your service , thank you

Eddy C.  |  Expérience générale 
Évaluation :
3

none

Michelle G.  |  Expérience générale 
Évaluation :
5

If l had to rent another storage it would be from the same place

Cynthia M.  |  Expérience générale 
Évaluation :
5

They will work with you...they are very friendly...they help me at my time of NEED!!!THANKS WITH ALL MY HEART❤

Laverne G.  |  Expérience générale 
Évaluation :
3

There was a lady at that place which she informed me no longer has an office. Thank God she was there to assist me with the card that did not work. Then she helped me get the lock off of the storage unit your hwy 85 facility assign to me. The unit had a lock on it!!

Alma B. 
Évaluation :
5

I will always use U-haul Services

taiteneisha r.  |  Expérience générale 
Évaluation :
4

Everything from the U-haul to the storage was a smooth process.

Vickey J.  |  Premières impressions 
Évaluation :
5

I had storage items with your facility many years and everything was safe and well maintained. I appreciate your staff friendliness and willingness to assist me on the closeout. Merci

JEANETTA P.  |  Expérience générale 
Évaluation :
1

Absolutely horrible I was not happy there at all and I was Never late with my rent not even once .

thomas i.  |  Expérience générale 
Évaluation :
5

Great Service

Jasmine L.  |  Premières impressions 
Évaluation :
3

When I got my stuff out storage some off my stuff was mold where it been rain in side of unit 929 I had to throw way the stuff they was molded

jacaline g.  |  Expérience générale 
Évaluation :
1

No clerk to be found and lost money

Nicole M. 
Évaluation :
1

Still getting bill after I moved out

Douglas M.  |  Expérience générale 
Évaluation :
5

I have been dealing with this particular one for years and I have always been a satisfied customer The owner is great and I will be reaching out to you again thank you for your help

marie m.  |  Premières impressions 
Évaluation :
2

The storage unit door need some WD40, it was hard to lift up. Overall the staff at riverdale rd location are great. But I was left on hold for 30 mins, never came back.

catrise c.  |  Expérience générale 
Évaluation :
4

No comment

Vic P.  |  Premières impressions 
Évaluation :
1

Horrible area for a storage unit.

britney J. 
Évaluation :
1

Don't let Chevron gas station in McDonough rent U-Haul trucks.

Zalakka A. 
Évaluation :
1

I will never use or recommend using your company

Kevin C. 
Évaluation :
1

I reserved a uhaul to pickup at 12:30 pm and when I arrived to pickup my reservation no one was there to open the gate and when I did get through the gate I there was no key in the truck. I contacted corporate and they said they had spoken with Joy the manager and she informed them that someone will be there in 5 mins and no one ever came, I waited for an hour and no one still came. Service is unacceptable

Ketray A. 
Évaluation :
1

D # 1. my credit card was charge before I even left the building , why ?. When I didn't leave with any equipment. #2. pickup RV 3094D this equipment is full of holes . I had 50 % of my item to get wet and my wife was not happy about it at all , This rental left a bad taste in my wife mouth and mind .

WILLIE M. 
Évaluation :
1

I booked my truck over 2 weeks in advance. I caught the Uber there with my son, only to wait for over an hour and half to be told the one way 20ft truck was not available, and was not working. No one called and told me to go to another location. The truck had just arrived over night, yet my reservation was booked weeks ago. I was in an Uber so I did not have my car and was told to go to another location. I went back home to call around. I finally found Mr. Jackson and Ms. Joy at the College Park location, and they both were great, although I was now 5 hours past my initial move time. I had helpers at my house waiting on me and they were charging by the hour. I lost a lot of money due to U-Haul. I would not rent or recommend again.

Nicole H. 
Évaluation :
5

Excellent care and love was shown to me by Darren the attendant.Good job give him a nice raise.

Glordadine P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacaline G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frederick P H. 
Évaluation :
5

Everyone was awesome. Thank you so much U-haul team!!

robin P. 
Évaluation :
5

They're great!

Malika D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiki D. 
Évaluation :
3

Aucun

Celia M.  |  Expérience générale 
Évaluation :
1

This experience was horrible. I paid the full balance. It took them 2 days to remove the lock. Mine you I paid money to have the movers move my things but the couldn't because of Uhaul staff.

Raymond G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nikitrice J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOLANDA S. 
Évaluation :
5

This location is a wonderful location. I was very please with the service of the management team and the customer service team with the full service. I would recommend anyone to go to this location.

Andre' J. 
Évaluation :
2

Most of my property got wet while in storage, I have continuously attempted to speak with manager, and have been unsuccessful. I will never use this place again, and will refer friends elsewhere.

akeia s.  |  Expérience générale 
Évaluation :
5

S.O.

Juliana F. 
Évaluation :
5

Great staff! Always ready to help and take care of what you need.

Lisa G. 
Évaluation :
5

Young man help me with everything I needed...

Judy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackens S. 
Évaluation :
5

Nothing, everything was exceptional! There was only one worker in this office at my time of visit and he handled it well and in a timely manner. I will recommend this location to my family and friends ALL of the time.

Marhonda G. 
Évaluation :
5

The equipment was like brand new and the employees were punctual and helpful and friendly. Great location! Will return!!! I TOTALLY recommend them!!

Jasmine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H. 
Évaluation :
5

Gerald and Andre were amazing. Très professionnel et serviable!

Lisa G. 
Évaluation :
5

Need more customer parking.

Jason W. 
Évaluation :
5

Great experience

GERALD N. 
Évaluation :
2

Absolutely will not recommend

Shelby C. 
Évaluation :
5

Andrew was excellent. Very professional and efficient.

Sheila T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
5

The staff is very friendly. The grounds are well maintained. I would recommend this facility to all my friends.

MARIA W.  |  Expérience générale 
Évaluation :
5

Bigger parking lot

Dawnisha H. 
Évaluation :
5

I am vey unhappy with the computer service of u haul. On my instruction sheet l was to drop on the truck at 3215 Atlanta Hwy in Montgerary AL. That location has been closed for 5 years. It took me 45 minutes to find another location to drop off the truck from calling the 800 number. I ended up speaking to 5 or 6 people before l got a different address....Andre at the College Park pick up was AWESOME.....l would appreciated it if someone would contact me ASAP

Joan B. 
Évaluation :
1

I already posted my comment..but I wouldn't put my dog's house in that place with the ceilings falling out and no installation on the naked walls...

Maggie B.  |  Expérience générale 
Évaluation :
5

100 % satisfied. Professional staffs. Helpful, kind and accurate. Yes, I recommend this U-Haul everybody!!!

HO SUNG K. 
Évaluation :
5

Thank you for your help on both ends. your staff made a tough time very easy. I am truly a happy customer.

Arellia W.  |  Expérience générale 
Évaluation :
1

The office is tooo small..need more space....the storage unit are terrible to the point that I would not store my dog's house in side. I will never use these units again.....NEVER..NEVER......

Maggie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chercaria P. 
Évaluation :
1

Over charged for fuel! Will never rent from hail again.

Shontise B. 
Évaluation :
5

Great service

VALERIE D.  |  Expérience générale 
Évaluation :
3

Explain n details all the options that the customer have and don't just try to trick the customers

Jackie R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Martha C. 
Évaluation :
5

Everything was very well. And the staff is very helpful.

KIM D. 
Évaluation :
5

Clean the truck

Jemela D. 
Évaluation :
4

There was a discrepancy about the insurance that we purchased for 2 days....We were asked to pay for an additional day as if we kept the truck for an additional day. All quotes were explained and charged when we picked up the truck so it was a little upsetting when we were told that we kept the truck an additional day and had to pay for another day of insurance. All of this was included in the initial upfront contract....

Tamara L. 
Évaluation :
1

The manager is full of excuses she doesn't accept responsibility for this location. I feel she is very dishonest no matter how much proof you provide her or evidence. She doesn't get it, exactly what her role should be.

sandra J. 
Évaluation :
5

Make sure you do a walk through with the customer to note any damage

VINCENT G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lyndell S. 
Évaluation :
1

They charged me way too much, I'm still getting bills and my stuff hasn't been there in months! The staff is very rude the people that live up stairs smoke week there all day the property smells

Victoria S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pa Abdoulah N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sheila L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVELYN P. 
Évaluation :
5

Merci.

xavier S. 
Évaluation :
5

Very nice e and cautious. Great customer service keep it up

ibukunoluwa O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NTALAH E. 
Évaluation :
5

Give them a bigger waiting area, it's rather a small building. Nothing towards the staff, they were great!

sheila L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus H. 
Évaluation :
5

Nothing. Great and made it very easy. Excellent service à la clientèle.

Rachel E. 
Évaluation :
1

Do not go to this location. I bought the truck back after hours and with the same amount of gas i picked it up with. The next morning i get a call saying i had not turned the truck in and what time would i be there. I called back then they said they found the keys and then i get the final receipt charging me an extra 50 because they said i did not turn the truck back in with the right about of gas.

Lashebre K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

yadah W. 
Évaluation :
5

friendly, courteous

will L. 
Évaluation :
5

I'm so grateful for the service of the guy that helped me. Forgive me, I have forgotten his name, but he is the cute one from NY. He called for help if he needed and was so efficient!!! Thanks so much

Kanisha H.  |  Expérience générale 
Évaluation :
5

The sales agent was super nice and accommodating! She gave awesome service with a smile!! Thank you for being so professional!

Eugenia d.  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nailah M. 
Évaluation :
5

Great Service

Roxianne M.  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tykisha B. 
Évaluation :
4

Your customer service was outstanding, you all went above and beyond to help me with my issues. Thanks again, keep up great customer service

vivi T. 
Évaluation :
5

Storage was clean and easy to access.

Tameka E.  |  Réservation 
Évaluation :
1

Worst service ever never recommend this place have a negociación with their truck demanged to churge it on custermers never go here again

Marisela C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark N. 
Évaluation :
5

Excellent service à la clientèle

paul a.  |  Réservation 
Évaluation :
1

I'm highly outraged about the contents that were located in my storage unit. This storage needs to be shut down. Clearly, my storage unit had a water leak, rats and more. You'll hear from my lawyer!!!

Shantia C.  |  Expérience générale 
Évaluation :
5

The customer service i received from ALL staff was above and beyond what is expected! I will use this specific U haul site for all my moving and storage needs. Thank you kindly. Truly, Alicia Kinney

Alicia K.  |  Expérience générale 
Évaluation :
1

The gentleman that assist me WAS AWESOME... Manager Joy needs to ALLOWED her employee to do his job NOT INTERFERE especially when NOT NEEDED. RELAX allow your employees space.

DONIE MAE R.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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