Évaluations des clients U-Haul Moving & Storage of Colmar

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Colmar

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Melissa H. le

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Kate was extremely professional, informative & caring.

dougles B. le

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Le client n'a pas laissé de commentaire.

Debra K. le

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Le client n'a pas laissé de commentaire.

Roger H. le

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The staff not customer-centric or customer-oriented. Poor people skills. Somewhat pleasant but lack of personality. . . no eye contact, not well trained in sales. This seems to be the new norm. Someone somewhere is going to figure putting service back into the term customer service and they will own the market.

David B. le

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My experience at the location was great. The website itself had some problems, not showing my reservation despite confirmation etc. Fortunately, the staff at the location was awesome - Steve was great to work with, took great care of me, and really made me see UHaul as more than just rental trucks but a company of people who really prioritize taking good care of the customer. I would go out of my way to rent from this location again!

Thomas P. le

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Le client n'a pas laissé de commentaire.

Nathan C. le

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Le client n'a pas laissé de commentaire.

Monica L. le

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Very knowledgeable and helpful!

amanda A. le

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Absolutely horrible experience with this location/ personnel from beginning to end. Will not ever use again

Eugenia F. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Le client n'a pas laissé de commentaire.

Craig M. le

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vehicle reserved was not on site initnially. initial reservation person forgot to add car trailer, which was ot avialable, and we had to go to another locations in Roxboro to pick that up the day of travel.

Dennis I. le

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Staff very efficient and helpful.

Gilberto T. le

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Le client n'a pas laissé de commentaire.

mike E. le

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N/A

Jane H. le

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Le client n'a pas laissé de commentaire.

Akela B. le

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Le client n'a pas laissé de commentaire.

Sonia C. le

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Le client n'a pas laissé de commentaire.

Brent S. le

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We set up our rental over the phone with the main answering service for U-Haul. I was told the local office would call to set up a time and instead of receiving a call I received an email stating my lease and rental window was from 12pm-12pm the next day. We went to our local store at 10am the day the rental was scheduled to get the truck a few hours sooner and they made it sound like the truck we rented may not be available. Thankfully it was but the possibility of it not being available shouldn’t have even been a possible issue. I appreciated the credit we received since we didn’t go over the mileage we estimated.

Kishorchandra B. le

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Le client n'a pas laissé de commentaire.

Kathy K. le

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We reserved a 10 foot truck in Skippack for 11 am 8/31 through 9/2. Received an email of "GUARANTEE" for the truck. Was contacted by phone MESSAGE that truck was cancelled around 12:30 on 8/31. We called back IMMEDIATELY and was informed that our guaranteed truck was indeed cancelled. A truck could not be found near us an thus we were forced to take an Uber ($40 charge) to Colmar to pick up a 1 foot truck.

Masuder R. le

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Le client n'a pas laissé de commentaire.

Tony J. le

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Le client n'a pas laissé de commentaire.

William K. le

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Pressing time is to long

Travis Q. le

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I waited 52 minutes to pick up my truck because the line was so long, despite reserving my truck and being on time. Only one person was working and he typed with one finger. Wildly inefficient. Uhaul is lucky they’re basically a monopoly on travel rentals or else is never use them again.

Omar V. le

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The account man was very good handling several people. Thank You very much.

Judith B. le

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Le client n'a pas laissé de commentaire.

Lee G. le

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Le client n'a pas laissé de commentaire.

andrew s. le

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Excessive wait time on the phone. Truck rental was done wrong, billed for 4 days when I only had the truck for 1 hr. It was corrected, but it took time and a few phone calls/waiting to get it done.

Walter B. le

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Great customer service. Reasonable prices.

Paula R. le

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Le client n'a pas laissé de commentaire.

Jessica F. le

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Le client n'a pas laissé de commentaire.

VALERIE P. le

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I never received my paid receipt by email.

Norma R. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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Customer service was outstanding Don't change a thing Mark Read Read Restoration Services

Monica L. le

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Tia was helpful and resourceful in answering my questions and finding the the right fit for me.

Raymond A. le

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Your associate was very helpful in pointing out the storage options available. She knew what she was doing, she made sure I understood rental selection, rental agreement, security entry and etc. GREAT

Remie V. le

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very good

David S. le

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Everything was smooth, quick, and painless, which was important to me during our big move. They also allowed me to park my Uhaul rental truck there overnight and this was a huge help.

Kevin C. le

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the lady I talked with was very friendly, professional and had a good sense of humor. She helped me very quickly and she made the whole process seamless, The man who showed the bins was professional

C DAVID G. le

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Good folks.

Brendon B. le

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Great location clean facility. A variety of storage size options. Easy access and very friendly and knowledgeable staff. I will use this facility again for my truck rental and storage needs.

Luke R. le

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A little expensive for a small unit.

CARMEN M. le

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Good clean and comfortable temperature for keep items in good conditions

tanya s. le

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Thanks!

Palmer T. le

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Employees at the facility made a very stressful situation better. Employees were great, corporate not so much.

Beverly M. le

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They had no record of my reserv. I did have reserv no. Rep checked told us another U-Haul had space went there & originally told they didn’t have space.

Shean C. le

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Really nice staff and facility is very well maintained. Would definitely recommend to anyone who needs it for extra or temporary storage space.

Glen Z. le

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Made reservation just to find out it was for nothing.wasted my time went out of my way. Could have been told over the phone like other places, but not at uhaul.

Shean C. le

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Very helpful young men, cordial and accommodating. Really excellent upbeat attitudes as well.

sharon k. le

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I have had no problem.

adrian K. le

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The attendant was very polite, but service was poor. He seemed very overwhelmed and could not assist myself or other guests. His inability to assist me lead me to using another uhaul location.

STEVEN F. le

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I booked a secure parking spot online a month ahead of time. I showed up at the store and was told they don't do that. "They got rid of them." They weren't there last bit apologetic that I was strande

michael j. le

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Great service and great facility

RUSSELL S. le

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The new staff didn't seem concerned about clear entrance to the RV storage area.

NICK M. le

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All good

robert F. le

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The new ownership is very poor. They are unresponsive when a call is made. The prior owners and employees were very friendly and responsive. Still waiting on a call back that was requested