Le client n'a pas laissé de commentaire.Gary D.
Customer Reviews for U-Haul Moving & Storage of Concord
Pour nous contacter
Concord, NH 03301
(Rt 393 & I-93)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.SCOTT P.
Le client n'a pas laissé de commentaire.JOSHUA B.
Nothing. Great customer service by the employees, clean vehicles every time I rent!PETER E.
Very smooth pick up and drop off very friendly staffPaul D.
Cab Doors wouldn't close price was not was quotedJONATHAN S.
Le client n'a pas laissé de commentaire.Philip A. | Online Move In
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.TERRY N.
Le client n'a pas laissé de commentaire.John C.
I had a great experience in person however, when needing to extend my reservation, the woman from the regional office was very rude over the phone..Raven E.
Le client n'a pas laissé de commentaire.Matthew A.
Truck was clean but the windshield was filthy. Has to clean it before hitting the road.Taras W.
Le client n'a pas laissé de commentaire.JOHN F.
People I dealt with both on pick-up and drop off of trailer were excellentBrian C.
Le client n'a pas laissé de commentaire.MICHAEL I.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Clayton F.
Le client n'a pas laissé de commentaire.ARTHUR P.
Nice clean storage. Secure.joe o. | Expérience générale
Windshield was dirty. Difficult to see with sun and headlight glare. Everything else was fine.MICHAEL H.
GREAT EMPLOYEES. In and out in no time.NORMAN D.
Le client n'a pas laissé de commentaire.art L.
Le client n'a pas laissé de commentaire.DEBORAH P.
Le client n'a pas laissé de commentaire.RICHARD P.
Nichole was very nice at Concord locationKenneth E.
Customer Service at pick up, Vinnie, was excellent as was the GM when we returned.Rochelle H.
Le client n'a pas laissé de commentaire.James L.
I called a number of times and was put on an indefinite hold was trying to fine if vehicle I needed was available-went to store wasn't available, luckily had an acceptable alternativeandrew T.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.dayna p. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID V.
Le client n'a pas laissé de commentaire.Michelle Rae C.
Le client n'a pas laissé de commentaire.AMY N.
Le client n'a pas laissé de commentaire.AMY N.
Le client n'a pas laissé de commentaire.WILLIAM P.
We are quite pleased with the service we receive at this locationDEBORAH G.
Le client n'a pas laissé de commentaire.William D.
I had a very last minute move and everyone at this location was incredibly kind and understanding. They all went above and beyond to accommodate my schedule and make sure everything ran as smoothly as possible, especially after being disappointed and given the run around at two other locations. Would definitely recommend them over any other uhaul in the area!SIERRA S.
Customer service is excellent. Employees know their job very well. Restroom is clean. Concord NH location earns a 10.GARY L.
Le client n'a pas laissé de commentaire.Jeffrey S.
Everything went smoothly. Completely satisfied.Wilfred W.
Le client n'a pas laissé de commentaire.Nova C.
Bryan was the most wonderful personal customer service agent I have ever encountered ... So nice on the phone very friendly â˜ºï¸ truly accommodating for my needs The outside Team Member his name is Ben was extremely helpful and very very warm & friendly My Husband and I were very impressed Thank you for the great service Robert & Susie â˜ºï¸â˜ºï¸Susan A.
Le client n'a pas laissé de commentaire.TRACEY B.
Truck share is complex and not user friendly I was waiting for verification for an unacceptable amount of time and required additional verification from a third party that found this unacceptable.Joshua P.
Le client n'a pas laissé de commentaire.ZACHARY G.
Brian, the employee in Concord, quickly unhooked my trailer and I was able to depart within 5 minutes. Very efficient.ðŸ'Michael C.
The staff in Concord, NH is extremely helpful, friendly and professional. UHaul on line overbooked and did not have a truck available for my reservation. The Concord staff found me a smaller truck saving my move but costing me overtime for the movers and multiple trips. I will do everything in person from now on.ALAN P.
Somehow I got charged â€œwrong drop-off â€ and after hours fee,,. The place was open and listed on my contractâ€¦ what gives?Robert M.
The experience I had when I actually got the truck was fantastic but before that it was the worst. I booked the truck a week in advanced for a 20ft truck with a pickup in Allenstown NH for 8am on Saturday 10/30. When you said you had a truck available. Then I find out on Friday night that the truck wasn't actually available and that I was going to be on a waitlist and the earliest I could get a truck was Saturday nightâ€¦. I needed to move on Saturday and when I booked the truck I figured that means that a truck was actually booked for me, not that I booked the idea of getting a truck. Our whole moving day was screwed up since I couldn't get the truck I planned when I had planned it for. Next time when someone is booking a truck for a time and date you should actually have the truck available for them or tell them one isn't available much sooner than the night before. Customers plan days/weeks in advance of these things just to be told one won't be available is the WORST experience ever.Rachel H.
Very friendly staff; equipment available as promised.Lorrie M.
Everything was super! Friendly and personable. Dropped off car transport, later brought back truck. Convenient location.CHRISTA H.
My only real frustration (which is minor) when I rent is with the applications etc. If you book on the website it does not show in the app and vise versa. Having to upload driving license pictures every time removes the purpose of having the app in the first place. I understand you do it so you don't have to secure customer data etc. I rent lots of rental cars as I travel for business. It is a much more seamless process. Again not a big deal more an observation as I would like the input if I were reading this.Simon H.
Le client n'a pas laissé de commentaire.Roger S.
Web site sign up a little repetitive, but was easy to use. Check out person was very efficient and personable. Check in person the same. It was a first trailer rental in a long time and I was really impressed with the quality of the equipment.Dale G.
Great service. Quick & EasyKURT D.
The man that day on the phone was rude and the girl told me what I wanted to hear to get me off the phone. The female said we would discuss charges when I got there and rushed me to get the vehicle back there to make me wait over 30 minutes to get someone to come out when there was no one else there. This is by far THE WORST location I have ever been to. I doubt anyone will be reprimanded but I really hope you do. The gentleman that ended up helping me who's job it is to clean them at drop off was the ONLY good Employee that day. I'd like a phone call or something to talk about this HORRID experienceKayla K.
your driving in & out of the parking lot is NOT easy to understandLinda E.
Le client n'a pas laissé de commentaire.Jason D.
Although I answered yes to well maintained. The hitch was lose on the ballClayton M.
Le client n'a pas laissé de commentaire.MARK L.
Reserved ramp trailer at the Tilton,N.h. location but when time came to pick it up I was told I would have to go to Concord,N.H. (70 mile round trip! Should have gotten some compensation for gas and time! Concord employee was very helpful!! Malcolm ThuresonMalcolm T.
Staff was super friendly and courteousANNE D.
Le client n'a pas laissé de commentaire.CRAIG W.
Le client n'a pas laissé de commentaire.TIFFANY G.
Nothing. I was satisfied.Paul S.
The movers we had were quite friendly and hard working. We appreciated all they did.Sandra F.
Le client n'a pas laissé de commentaire.GORDON T.
Le client n'a pas laissé de commentaire.DANIEL H.
Sales associate was excellent!WILLIAM T.
Le client n'a pas laissé de commentaire.MARIE F.
beau travailSPENCER W.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Jennifer G.
This place has always been my favorite . There just great here helpful and caring ...KARL S.
Jazmin & her team are always very helpful, quick and efficient. Always a great experience at this location!!PETER S.
Le client n'a pas laissé de commentaire.Roland D. | Premières impressions
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.JASON R.
Le client n'a pas laissé de commentaire.KEITH M.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Nick S.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Martha M.
Bryan was excellent.. explained everything very well, very professional and polite. Process for both picking and dropping off the van was quick and easy. Great experience!Randy E.
Le client n'a pas laissé de commentaire.linda E.
The pickup location was far from where I was staying which was not convenient.Paul S.
Le client n'a pas laissé de commentaire.ROBIN C.
Le client n'a pas laissé de commentaire.STACIEMARIE C.
Pickup truck in very good shape â€" no problems â€" and enabled me to complete my project easily. Staff folks who worked with me when I picked up and returned the truck were very helpful and very pleasant.The cost for renting and using the truck was reasonable.MICHEL L.
Jazmin Martel assisted us with the pickup of the trailer. She was knowledgeable, professional helpful and friendly. There were many people coming and going and she didn't let any of that stress her out. She is a valuable employee.MICHAEL D.
The truck was in general clean however I didn't realize how dirty the windshield was till we actually got on the road. The inside of the windshield was pretty dirty probably from smoking and there were smudge marks all over the windshield probably from someone trying to clear the windshield when it got fogged over. Other than that the equipment was greatTaras W.
When we went to sign the papers we were asked to provide another contact, which is bizarre. There were two of us 'already in the system', I don't get what was up with this request and I found it insulting.James C.
I appreciate the great service provided my Michael and Benjamin on my last two rentals. Both went the extra mile to help me get the equipment I needed.Bill D.
Le client n'a pas laissé de commentaire.Joshua M.
Le client n'a pas laissé de commentaire.Paul L.
Your team went out of its way to make sure I was able to get my work done. The trailer I reserved was not available when I arrived, but they provided a truck at a comparable price and had me on my way quickly. Thank you for being flexible and keeping me on track on a very busy day.PAUL V.
Friendly staff. Eager to assist you. Clean facility. Answered all my questions.joe o. | Premières impressions
Le client n'a pas laissé de commentaire.Robert T. | Expérience générale
I am very pleased with the professional service at this location. Merci.Elijah W. | Online Move In
Could be a lot cheaperJohn B. | Expérience générale
The staff I worked with on Monday Sep 6th 2021 at about 9am was overwhelmingly helpful. We had a very long haul WA-NH. And they were extremely good at their jobs. Couldn't have asked for better staff. They all deserve a raise!Ian M. | Premières impressions
Very helpful staff, knowledgeable and so will to work with you and find the best options.catherine c. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany L. | Premières impressions
Le client n'a pas laissé de commentaire.MARTA K. | Premières impressions
The staff was so friendly and knowledgeable. I really want to stress that I find no fault whatsoever with those who helped me. They really made my experience. That being said, Uhaul's (the corporation, not its employees!!) policy of first come, first served even with a reservation was shocking and honestly made for a horrifying moving-in experience. I came thinking I would have a drive up outside unit, and ended up having to tetris my belongings inside a 4x8 1st floor unit and a 2nd floor 6x7 unit. Again, the employees of this location are great. The corporate policy of Uhaul of 'first come, first serve' even with a reservation will ensure I never use this Uhaul services ever again. It is a really terrible policy, I hope that will be reversed. Thank you again to the great employees of this location.Karen T. | Premières impressions
They gentlemen was very nice and helpfulDAWN G. | Premières impressions
Great customer service!!!Sal P. | Premières impressions
Jason was very helpful and personable! Will be a returning customer in the future as life sees fit!CHERYL A. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!