Évaluations des clients U-Haul Moving & Storage of Conyers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Conyers
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JANET W. le
I was told I would receive an Email receipt and so far I have not received it.
Mel A. le
Great service clean new equipment good customer service friendly people
Schree P. le
Please check all trucks better. While the customer service was excellent (George) the large truck I had would not back up or go in reverse. This was so alarming to me as I was scared to drive the truck,
patrice A. le
The truck broke down on the highway
Lorenzo M. le
N/A
dale R. le
Very good staff, good work and nice people
harriet I. le
VERY slow Wanted to buy straps but they could not@ find them in the system so we had to resort to our second choice and they did not work well at all - waste of $$
Katherine S. le
Equipment almost never as requested. Either not actually available or a few minutes late so rented without notification or courtesy call. Staff do the minimum to get job done. App doesn't work. After hours check in - quit lying! I'm not taking pictures for the next customer. I'm doing it because you've had problems in the past and you want visual evidence. So why do I use this place? I won't much longer but other rental facilities actually worse!
Tito P. le
Excellent Customer Service
Grady C. le
Great service, friendly people.
Kelly K. le
Be more courteous to your customers. Do not assume that everyone is trying to get something for free. And if and when someone reserved a vehicle rental and your location does not deliver the correct vehicle try not to try and overcharge the customer when it was the persons handling the rental who did something incorrectly in your system when the customer asks for an extension on their rental causing their debit card to be charged three separate times and with three separate dollar amounts. This was a huge inconvenience and major disappointment in the locations abilities to do the job that is asked of them and to be respectful of its customers
Chris F. le
Uhaul was dented and scratched. Excellent customer service will be back in future
Tracy J. le
I was satisfied
Gabriel M. le
Get people that know what customer service really mean, horrible !! Neva again!!
Tito P. le
Excellent Customer Service
Chris A. le
Two times now I came to this location and the staff working here are not customer friendly also both times returning my truck there was an issue. The first time they charged me for two days when the truck and keys were there from the past night also most recent I brought back the truck in the night and checked it in and placed the keys in the drop box and the office staff called me in the morning asking for the keys. Someone needs to manage the operations of this site because it looks like they were about to charge me for two days again when the truck was there from last night with the keys as the time before
Javkeyva N. le
Great customer service
SELENA J. le
I felt very confident in my belongings being safe here. Harold provides the best customer service and was always nice and polite when I came in. If I ever need storage again this will be where I go to
Leona A. le
Everyone was pleasant to work with!
sharon o. le
If I ever need storage again, I will definitely choose Uhaul again. Excellent service. Thank you so much.
titilayo r. le
Great storage facility. Helpful staff! Loved working with you!
MARLENE M. le
Nothing to add.
LORRAINE M. le
n/a
Audrey C. le
Best u haul facility I have ever used!!! Staff polite Friendly & helpful!!!
Sessalie C. le
The staff is very pleasant and helpful. They worked with me and allowed me the time I needed to retrieve my items. The facility is clean and convenient. I would highly recommend.
Judith S. le
Clean facility. Friendly, knowledgeable staff.
James M. le
Good service.
KELVIN S. le
I a little pricey for such a small 5x10 space. 24 hour access such automatically be grant with every access card for more customer convenience.
Kathleen h. le
Still waiting for management to call me
ANNIE H. le
Was disappointed to learn that there was water damage on my sofa.
JERMAINE O. le
Great service and staff
Lerico G. le
Would definitely use U-haul again
bruce d. le
No comment
Ann C. le
Very safe and secure
TEVA RESPIRATORY, LLC D. le
NA
Patricia G. le
Harold was very polite and helpful explaining the entire process. I even rented a storage unit as well. I love UHaul.
GEORGIANNA W. le
I've had a 20 year relationship with Harold and the staff at the Conyers, U-Haul location. They have ALWAYS treated me with respect and professionalism. I would highly recommend this facility.
Mike M. le
No comment
TRELLIS G. le
Hassle free experience
Demetrix R. le
The facility was nice and so were the staff.
Rosa P. le
I Would recommend. you very highly Thank You
lamar c. le
Cashier did not know how to talk to customers.Because if a customer don’t know act as if they are dumb or should know. Because there job is to make sure we understand
Shynalee A. le
Everyone was professional and respectful and so kind!
Dawn R. le
Very helpful, and courteous.
Michael H. le
Jermaine Small was great even pointed out that location pick up my Transport in Lithonia (see reservation) not only hooked up wrong but also did not secure... Safety important Highly disappointed
Jonathan A. le
Very well kept
bruce d. le
My only complaint was I attempted to move out a couple of times and there was not any flatbed carts available. I will be back no the less.
Sessalie C. le
Everyone was very professional and helpful.
Laraine F. le
The atmosphere was great. I like all the cameras . And the extra carts to help assist .A lot more costly than I am use to, but you get what you pay for. Great place.
Derrick G. le
aa
Krystal H. le
Good trip nothing bad at all
Ralph G. le
I ended up not needing an U-haul, but the cancellation process was easy.
Ralph G. le
I ended up not needing an U-Haul, but the cancellation process was easy.
ANDREA A. le
great
darron d. le
The guy who runs the place is argumentative. Not helpful @ all!! I moved out of my storage unit with uhaul & will no longer due business again. Staf helpful & friendly.The guy running the show is rude
Michael R. le
very pleased
Dwight P. le
Harold and Lee and ALL staff are very attentive and easy to work with. Anytime an employee walked by me I was greeted with a smile and an offer to assist me with anything I needed. Clean Facility!
Regina C. le
Harold the manager at the Conyers store was horrible. I've never been treated so poorly while spending my money and doing business. He tried to sell me insurance from his side business at the front
truman v. le
NONE
KATRINA W. le
I have been a customer for 7 years and on auto pay. When my card was changed with a new card it was never placed back on autopsy and I got charged late fees for 2 months. Christine managment no help.
Diane B. le
2nd time I’ve used the Conyers location. Always clean and secure. Staff is always helpful and great customer service!
kimaada p. le
I will be back
Keith T. le
Was treated horribly by Christina!!! Haven't been so upset in along time she just seemed to be so inconsiderate!!! Won't use Conyers at dogwood again!!!!👎
PHYLLIS P. le
4 years of having storage unit, I had a great experience with all of the staff I came in contact with. Everyone was always courtesy and helpful.
Shannon W. le
My experience with the UHAUL facility in Conyers was great.
corey g. le
Uhaul is helpful
velynncia w. le
Sunday hours can be a little earlier, i was trying to move out and couldnt get in until well after 9 because its not open til 9. and thats not the first thing that opens