Customer Reviews for U-Haul Moving & Storage of Coram

3 385 évaluations

532 Mdl Country Rd   Coram, NY 11727
(3/4 of a mile East of Route 83)

(631) 732-8188

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(631) 732-8188

532 Mdl Country Rd
Coram, NY 11727
(3/4 of a mile East of Route 83)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

richard A. 
Évaluation :
5

Eric set us up for the truck rental and was very polite and informative. On way back gentleman who checked us in as very polite.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCEEDWARD W. 
Évaluation :
5

Everything was perfect. Malik was a pleasure to deal with a true asset to your business.

CYNTHIA G. 
Évaluation :
4

I was told i was gonna get a 15x9 then it was rented out and i had to pay for 2 9x9 and was given "first month free" even though i was already going to rent a truck and the promotion was first month free. Womp.

daniela s.  |  Expérience générale 
Évaluation :
5

Both haul reps were A+

GREGGE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

You did just fine , thank you.

Dana K. 
Évaluation :
3

Rat droppings in boxes, items eaten into, rat urine, ruined items

ejiro u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar C. 
Évaluation :
5

Tom in Coram offered outstanding customer service. He was very courteous and answered all of our questions. He assured us if we had any issues we could call him.

irene A. 
Évaluation :
5

Quick in and out service, helpful and friendly.

Karin K. 
Évaluation :
5

Awesome service and super accommodating

Anthony N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEWL I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OSMAN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANYLO Y. 
Évaluation :
5

Everyone was super nice and professional.

SUSANA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

Excellent experience. Very friendly and attentive staff. Clean and well maintained vehicle.

ERICHROLAND S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heinrich V. 
Évaluation :
5

Excellent customer service, was very pleased with my overall experience and will do it again.

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUISANTONIO R. 
Évaluation :
5

The gentlemen working the desk inside was very friendly and helpful when I rented a moving truck.

Matthew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEWT B. 
Évaluation :
4

Fill the tank with gas

Alan S. 
Évaluation :
5

very heipful attendants Was a pleasure doing business with them

DENNISROBERT S. 
Évaluation :
5

There is nothing wrong to change in this location. Aroon and Malik was great. Very friendly, professional Knowledgeable fast. Outstanding customer service. Merci

Umut E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane L.  |  Premières impressions 
Évaluation :
5

Customer service rep, Austin was awesome: Professional, knowledgeable and quick

GARYT C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wesley N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

les L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shah M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
4

All local locations had no availability but low and behold this place had plenty. They really came through in a pinch.

Carl O. 
Évaluation :
4

My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 Stars

Eddie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda S. 
Évaluation :
5

Staff very friendly, professional and helpful . Definitely recommend this business.

DENNISMICHAEL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENNY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shahid S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUISANTONIO R. 
Évaluation :
5

Great job !!!!!! Loved

sergio D. 
Évaluation :
5

Need more people in this location specifically in weekends.

JUNAYET H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
4

Tried to contact u haul from 2:00 pm and did. Not get any help. Nobody answered the road service phone for at least 4 hours. Started hone and tire blew out on trailer. This is later in day around6:000 now. Did not get road service until 11:00 during torrential downpours. I would have been home before rain if you had some type of reliable road service.. 3 hour ride took 14 hours.

WILLIAM N. 
Évaluation :
5

The passenger door of the truck I rented had a loose rubber gasket that flapped in the wind and allowed water to seep in even with a light rain

Kevin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURTPHILIP K. 
Évaluation :
5

Recently rented a 5'x8' enclosed trailer to move my son into college. Eric and his crew were excellent. They answered all my questions, helped me hook up the trailer and made sure that I knew how to operate the equipment all while being friendly and pleasant to deal with. It's really nice to see a team that appreciates their customers. I will be using Coram u -haul in the future. Do yourself a favor and check them out. You wont be disappointed. Thanks Eric

RICHARDSTEPHEN L. 
Évaluation :
5

Courteous & professional

julio r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGELAWRENCE J C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELKEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIKA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAHS R. 
Évaluation :
1

Everything was perfect besides the actual storage animals got in and chewed through the items we had stored and pooped on everything we had to throw out most of our items

Marie L.  |  Expérience générale 
Évaluation :
5

Malik, was very helpful and made the information on the rental very easy to understand

JOSEPHPETER Z. 
Évaluation :
5

We don't know his name but the guy who helped us at the front desk was awesome 👏🏼

RONALDDENTON D. 
Évaluation :
5

Nice guy working! Smooth transaction! Very easy and excellent service.

Richard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARDLAWRENCE P. 
Évaluation :
5

Well run. Very professional!

julio r.  |  Expérience générale 
Évaluation :
5

Aaron is an awesome employee. He made sure that everything was taken care of for the truck rental. He reviewed abs suggested additional items to assist with my moving day. His professional character was notice as he assisted other employees and customers. Aaron is a true professional and I strongly will use this location again. Eric was also an excellent employee and ensured my truck rental was ready on time.

Gregg B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALDCHESTER A. 
Évaluation :
4

People need to pick up the phone it's is so difficult to reach people when I've called on numerous occasions

ISIAHN E. 
Évaluation :
5

Maybe clearly explain the estimate will differ from the payment, that is the first figure depends on actual mileage for first timers like me.

Carol W. 
Évaluation :
5

The Representative was very nice and helpful

ISMAILA G. 
Évaluation :
5

Great customer service, all nice gentlemen.

Alison P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHP R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHGEORGE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD D. 
Évaluation :
1

This location in Coram is ABSOLUTELY HORRIBLE. DO NOT GO HERE!! They never give me the proper equipment I pay for and no one there seems to be able to work or understand the U-Haul app. The app forces you to go to the desk for help and there is only ever ONE person working there. Save yourself the wasted time and headaches and just go elsewhere.

Joshua S. 
Évaluation :
5

Not a thing.

Brian D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKJAMES D. 
Évaluation :
5

GOOD

fervio R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIANP G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rui L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Magie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALYSON S. 
Évaluation :
5

Staff was very friendly and helpful

JANETTE R. 
Évaluation :
5

Gentleman who got me set up was really helpful. It was late in the day and he took his time to make sure I was all set. Really great guy!

William B. 
Évaluation :
3

Make sure all tires are good!

GARYL P. 
Évaluation :
5

Helpful staff. After hour drop box. Upon completing a long moving day, I errantly left some small items in trailer which was immediately rented out the next day. Eric happily attempted to contact next renters for me, working to recover my items (however, unsuccessfully... that's on me). Place is clean and well run. Great experience.

Jim R. 
Évaluation :
5

Perfect. Representative was awesome.

Kevin L. 
Évaluation :
5

the staff was very professional and knowledgeable. The Manager Arron was very attentive to all my needs. Always have a great experience . I love This location . I left my charger in the truck and the manager called and returned it that was very honest. And my air pod. Which is very expensive. Thank you uhaul team. At Coram. Mr William.

WELLENEC W. 
Évaluation :
5

This location is so convenient I just love the customer service can't say it enough all the team there does there best to accommodate me as soon as I walk in. Teamwork Mr. Williams and his team is wonderful.

WELLENEC W. 
Évaluation :
5

Nothing Tom was amazing and made things very easy

Vincent F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Min Kyu H. 
Évaluation :
4

I haul and movers were professional and helpful. Made moving a smooth experience.

William D. 
Évaluation :
5

All good

Selman K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COREYANTHONY R. 
Évaluation :
4

Increase the supply to more adequately meet the demand. I had to resort to a smaller truck than I needed, so I wasn't able to bring all of our stuff with us.

Justin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGEJ V. 
Évaluation :
4

At the pick up location I was told by the employee Edward that I would be reimbursed for all of the fuel that I put in the truck, that was above the amount that was initially in the truck at pick up. Now corporate said that's not the case. I will never use u- hole again. I will go on Yelp and Twitter and explain how your employees lied and misled me. If you charge the next person that used the truck a fuel charge you will be stealing his money. As that was not your fuel. Nowhere in my contract did it state that I would not be reimbursed.

Matthew F. 
Évaluation :
5

Eric was amazing!

ALYSSAM E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle G. 
Évaluation :
5

Perfect customer service !

FRANK J. 
Évaluation :
5

Eric made the return a piece of cake. Its nice when some part of a move goes smoothly.

Steven C. 
Évaluation :
4

All was fine. Thank you

DONALDR T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOBJ W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHSTEPHEN L. 
Évaluation :
5

It was easy to rent , the van was clean and in very good condition and the late drop box made it easy to return the van and keys

DENNISCHARLES SR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY M.  |  Premières impressions 
Évaluation :
4

Nothing everything was great

Kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHSTEPHEN L. 
Évaluation :
5

Uhaul staff do not procrastinate at this location. I want to say a personal thank you to all the staff that said happy birthday to me when I walk in to get my truck and they look at my license thank you again for the Acknowledgment . Great management and team. Mrs. Williams

WELLENEC W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward S.  |  Premières impressions 
Évaluation :
5

Erick is the nicest kindest person

KELLY B.  |  Premières impressions 
Évaluation :
5

I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.

Deniz K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jo s.  |  Premières impressions 
Évaluation :
1

By far the most unprofessional experience I've had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let's walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can't believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would've went a different route to teach him a lesson but I'm glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I've had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn't be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would've never gave me this type of customer service. I'm very sorry that you guys have to deal with these type of comments but I'm sure it isn't the first based off of his short temper and attitude.

RICHARD II T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alyssa M.  |  Online Move In 
Évaluation :
1

The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.

SEAN R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

zaid A.  |  Premières impressions 
Évaluation :
4

The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.

JAIMIES J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eleni c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxwell M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBIN S.  |  Premières impressions 
Évaluation :
5

The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS family

ANTHONY R.  |  Premières impressions 
Évaluation :
5

The staff at the Coram location are very helpful and friendly.

ALANNAELLICE F.  |  Premières impressions 
Évaluation :
5

These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!

Carl F.  |  Premières impressions 
Évaluation :
5

Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.

Harold T.  |  Premières impressions 
Évaluation :
5

Couldn’t have been better!!!

James A.  |  Premières impressions 
Évaluation :
5

Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castelli

sal c.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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