Évaluations des clients U-Haul Moving & Storage of Corpus Christi

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Corpus Christi

Cote générale :

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Rosa M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher C. | Expérience générale |
Évaluation :

This places charges extra to access your storage unit at night. Ridiculous! Also ceiling was damaged/cracked. This place should be immaculate for what people are being charged. Also climate control was a joke. The AC was never on.

April M. | Online Move In |
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Le client n'a pas laissé de commentaire.

Denise A.
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Le client n'a pas laissé de commentaire.

Mark C.
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Tammy and Stacey in Corpus were great. VERY efficient and friendly. The only problem was the drop off destination in San Benito wasn't real clear and Uhaul location in our phone didn't exist. When we switched to Harlingen drop off, the protocol for turning in the truck and switching destinations was not clear. Kim at HQ was fabulous.

Sanjuanita S.
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Very professional, very clean and very nice. Will cone back if I need another u haul truck. Truck very clean. Thank you U HAUL!

Sandra W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Enrique G.
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Le client n'a pas laissé de commentaire.

Eduardo R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Doris G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Brett L. | Expérience générale |
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Better than the main U-Haul location for two reasons: customer service and better storage units (price and size). Would use again (and did).

Vanessa S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Leonora L. | Premières impressions |
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Great job team

James C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Monica K.
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Le client n'a pas laissé de commentaire.

Alison S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Lily R.
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Le client n'a pas laissé de commentaire.

Brooke W. | Expérience générale |
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Price are insanely over priced.

Denise A.
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Keep up the great work!

John B.
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Le client n'a pas laissé de commentaire.

GIEZI K.
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Actually we are very upset. Upon getting a contract with uhaul we bought the extra insurance believing it included all circumstances. We accidentally locked the keys inside the truck in the uhaul parking lot as we were dropping it off and when we called the roadside assistance they refused to help because we didn't pay the extra 5.00 for lockouts. We didn't know. So we have to shell out 60 on top of the 40+ for extra insurance for someone to come and open the door. (Which took 30 seconds). We'd really like to be reimbursed for the emergency money we had to come up with to have someone come open the door. We literally thought it was included in the insurance we bought.

Richard C.
Évaluation :

Crystal was Awesome! A pleasure to work with. Got me in & out even with phone app issue.

Rosalinda L.
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Le client n'a pas laissé de commentaire.

Clinton G.
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Le client n'a pas laissé de commentaire.

Victor P.
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Le client n'a pas laissé de commentaire.

Robert P.
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YOU ARE ALREADY DOING GREAT SERVICE AND VERY UNDERSTANDING THANK YOU

Bridgett J.
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Le client n'a pas laissé de commentaire.

Kenneth R. | Expérience générale |
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The friendliest people I have met in a long time. While I had issues talking, they took the time to have patience and understanding. Thank you Crystal and Yvette for everything.

Baleriano F.
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Le client n'a pas laissé de commentaire.

Carl W.
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Le client n'a pas laissé de commentaire.

dEE H.
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Le client n'a pas laissé de commentaire.

Jesus F.
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Le client n'a pas laissé de commentaire.

Nicole C.
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Le client n'a pas laissé de commentaire.

Brett L. | Premières impressions |
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Professional and efficient. I’ve been to many U-Hauls from coast to coast and this location has the best customer service from optimizing my truck reservation, to selling boxes and setting up the storage unit. They have it all. Better than the main branch on SPID. Storage gate has a remote clicker too (no code required in and out).

John R.
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Le client n'a pas laissé de commentaire.

Shawn F.
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The girl who helped me at this location was outstanding!

Adam R.
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Le client n'a pas laissé de commentaire.

Rojelio D. | Premières impressions |
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Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff

Alexander P.
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Use the correct length windshield wipers, the van I rented, had some low quality wipers. Other than that, the van was great. Thanks

Patricia P.
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Le client n'a pas laissé de commentaire.

Sheryl W.
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Le client n'a pas laissé de commentaire.

Kassandra C.
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I don't understand why they charge me for overnight if i turned it in before the time it was due, this is the 2nd time it's happened

Michael M.
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Le client n'a pas laissé de commentaire.

Todd G.
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Personnel at the Corpus Christi location were very helpful. The reason for the No remark on the second question-The tires on the trailer were not in great shape and both were replaced during the trip. That being said I looked at the tires and they appeared to be ok as I did not know how many miles were on them, so looks can be deceiving. Tires changed and inspected properly at the facility would improve overall and cause less damage. I was fortunate enough to catch the tire failure at a stop and not on the highway.

Norma K.
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Le client n'a pas laissé de commentaire.

Eva G. | Expérience générale |
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I didn’t understand why the employee didn’t close my account when I gave key on 12/1/20

Andrea R.
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Everything was great and went smoothly.

James G.
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Le client n'a pas laissé de commentaire.

John B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kathleen C.
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Everything was great!

Eva G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Sandra D.
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Le client n'a pas laissé de commentaire.

MARIA OLGA C. | Premières impressions |
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The staff are very friendly and courteous and ready to help!

Robert M.
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Le client n'a pas laissé de commentaire.

Mary Lou G. | Premières impressions |
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The young lady was very professional, helpful answered all my questions.

Mark F.
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Did a great job Thank You

Manuel L.
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Make sure your restroom is working

Velma K.
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Le client n'a pas laissé de commentaire.

Marion F.
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Le client n'a pas laissé de commentaire.

Robert G.
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Truck smelled of cigarette smoke.

Brenda S.
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The app said my key would me somewhere in the back of the truck, it was not. I had to go inside and get the key from a person.

Vanessa R.
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Le client n'a pas laissé de commentaire.

Manuel G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Stacee T. | Expérience générale |
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Crystal has been there for years and she and her staff are amazing !!

Jimmeka B.
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Customer service was great, so was equipment. No improvement needed

Kevin G.
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Le client n'a pas laissé de commentaire.

Randall A.
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Le client n'a pas laissé de commentaire.

CATHERINE S.
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Le client n'a pas laissé de commentaire.

Marc S.
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The store manager Kristi was amazing

Jesus V.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Thelma F.
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Le client n'a pas laissé de commentaire.

Sally A.
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Le client n'a pas laissé de commentaire.

Brian W.
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Le client n'a pas laissé de commentaire.

Michael G.
Évaluation :

Nothing, uhaul did an excellent job

Laura M. | Expérience générale |
Évaluation :

Staff is undeniably a great group of people. They have never been rude or disrespectful in person or over the phone. They are diligent in what they do. During my 3yrs as a customer, I never experienced any problems with lighting, temperature, access, thefts etc. All surroundings, both inside the facility as well as the drive areas, are always kept clean and free of debris and objects making vehicle access quick and easy. Uhaul at Kostoryz/SPID has my recommendation to anyone needing to properly secure their belongings.

Colin S.
Évaluation :

Very easy check in process...staff were awesome

Roger H.
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No issues great quick service 😊

Ernesto M.
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Le client n'a pas laissé de commentaire.

Emily C.
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Le client n'a pas laissé de commentaire.

Scott D.
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Le client n'a pas laissé de commentaire.

Javier H.
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The 10-foot traiker was not available even though it was "GUARANTEED" when reserved 4 days prior. I ordered a dolly but was given the flat roller.

Gloria A.
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Charged for miles i didnt do. The mileage kept jumping and i took pictures but they still made me pay for the mileage. They charged my card extra as well for a extra day i didnt have the uhaul.

Cristian T.
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The entrance might need to be a little bit bigger due to the location. It is hard for two cars or units to enter and exit. The staff was very professional and helpful.

Calvin B.
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Le client n'a pas laissé de commentaire.

James K.
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Great customer service

Noe D.
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Le client n'a pas laissé de commentaire.

Rene V.
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Le client n'a pas laissé de commentaire.

PIERSON H.
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Said truck was not at 3/4 when it definitely was

Felix M.
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Le client n'a pas laissé de commentaire.

Rudy Z.
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Le client n'a pas laissé de commentaire.

Felix M.
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Le client n'a pas laissé de commentaire.

Michael L.
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Le client n'a pas laissé de commentaire.

CATHERINE K.
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Le client n'a pas laissé de commentaire.

Sandon L.
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after hours fee is a joke what a rips off now where tells $20 will be charged until you get the bill.

Dawn T.
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Le client n'a pas laissé de commentaire.

Laura B.
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Le client n'a pas laissé de commentaire.

Rosalind R.
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Le client n'a pas laissé de commentaire.

Mohammad K.
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Le client n'a pas laissé de commentaire.

Rosalind R.
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Le client n'a pas laissé de commentaire.

Darrell M. | Premières impressions |
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Ms Crystal Was awesome and even has since of humor. Very helpful and got me what I wanted. Question 3 wax not In the office, based on the assistance I got m willing to say it’s clean

Sanjuanita L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Susan D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Thomas W.
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Le client n'a pas laissé de commentaire.

Mary Louise M. | Premières impressions |
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Great customer service

Kelli B.
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Le client n'a pas laissé de commentaire.

Yvonne M.
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I made my reservation over the phone with this location and Crystal was very helpful. She made sure I was getting the best value for the kind of move I was making.

Bridget L.
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Le client n'a pas laissé de commentaire.

Erica R.
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The truck I rented the air conditioner was not working very well it was super hot not blowing cold air was all hot air not very happy at all.

Jaclyn R.
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The associate at the counter was very professional and helpful.

Ismail R.
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Le client n'a pas laissé de commentaire.

Ramon D.
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The ignition very hard at first but got use to it. Your personal very courteous and calm. Your all female office crew impress me with driving skills and vehicle knowledge. Which is a super plus for your company.

Sandra W.
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Nothing just continue being just the way you are courteous ,helpful,

Quenton J.
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Le client n'a pas laissé de commentaire.

Keith B.
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Le client n'a pas laissé de commentaire.

KRYSTAL B.
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Le client n'a pas laissé de commentaire.

Angelica S.
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This was my second time using this location and I can really say that I was very pleased with the service and employees were very professional and very helpful. I will totally recommend to my family and friends. Thank you for such a smooth move.

Gregory R.
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Le client n'a pas laissé de commentaire.

Juanita H.
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Le client n'a pas laissé de commentaire.

Martin R.
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This was alot better location then any of the otger ones tgat i have gone to.

Jessica C.
Évaluation :

very accomadating and friendly service!

Eric B.
Évaluation :

COVID-19 measures taken, such as doing many of the verifications via cell phone to minimize contact, are very good. Truck cab was obviously cleaned very well. If UHaul franchises are wiping down with a disinfectant, give yourselvs credit and tell people.

BRANDY S.
Évaluation :

Le client n'a pas laissé de commentaire.

APRIL G.
Évaluation :

My only quip was having to reanswer all the same questions I answered online about mileage and such. Why fill it out online if I have to do it again in person? Regardless the girl at the counter was very helpful

Leo S.
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Staff was very courteous and prompt thank you

Sharon H.
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Le client n'a pas laissé de commentaire.

Angelica S.
Évaluation :

Everything was fine really didn't have any problems. We would rent again if we have to.

FILIMON T. | Premières impressions |
Évaluation :

I’ve lost a lot of money because U-Haul can’t keep a reservation. I have to go back to Colorado again to rent another vehicle to move all of my stuff to Texas I lost around 2000 dollars plus time off of work. No I would recommend u haul. STAND BEHIND YOUR WORD.......

Oscar G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Juan M. | Expérience générale |
Évaluation :

Friendly staff, easy access to our storage unit, making payment was convenient being I was able to make payments by phone when i was not able to stop by the office. I will use U-Haul if needed in the future and do recommend.

Francisco U. | Expérience générale |
Évaluation :

The best part was the emails reminding me about the rent being due in a few days.

Beatrice G. | Premières impressions |
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Yes the clerk was very very nice and helpful I can’t remember her name but very nice 👍

David B. | Expérience générale |
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The facility and grounds are well maintained. The staff were friendly, courteous, and visible around the premises. I was confident about the security of my belongings over the time period I stored them at this location.

MARGARET C. | Expérience générale |
Évaluation :

I am not happy because I had a storage unit in Bldg C. I was not notified of fire for 48 hours at which point all my goods had been TAKEN by someone. without my consent or my knowledge of their condition. On the would I? I would say I was happy for many years UNTIL the fire and the lack of transparency in regard to fire. Now I am not totally happy. Were my things stolen? Were they black rubble. Could I have salvaged something?

Yolanda H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Henry F. | Expérience générale |
Évaluation :

Staff not very knowledgeable on u haul policies and not very patient with customers

Antonio D. | Expérience générale |
Évaluation :

I WILL RECOMMEN THIS FACILITY TO ALL OF MY FRIENDS.

ROGER S. | Expérience générale |
Évaluation :

Na

Susan F. | Expérience générale |
Évaluation :

Fire in unit C caused my belongings, including photo albums, to be damaged. U-Haul hired helpers to move my belongings to another unit. Those movers broke several of my irreplaceable belongings.

Carlos G. | Premières impressions |
Évaluation :

Excellent service!

CARLOS G. | Expérience générale |
Évaluation :

Excellent service!

Crystal S. | Expérience générale |
Évaluation :

Even though the fire destroyed what it did, this was totally out of the staffs control but they handled it well. Experience before hand was great. Staff was friendly and facility was well maintained.

Daniel M. | Expérience générale |
Évaluation :

The facility burnt down and when I questioned about the insurance ppl look at me like I’m crazy. If I hear nothing after the holidays I’ll hand this over to a legal team.

GUADALUPE M. | Expérience générale |
Évaluation :

Good location an clean units.

Nancy R. | Expérience générale |
Évaluation :

it burned down. I lost some stuff. never rented one before, no insurance offered . someone had chemicals in theirs, with human tissue. no compensation offered.

Roseann S. | Expérience générale |
Évaluation :

Just sad I lost all my belongings and my kids belongings in the fire and would want to know what happend and what caused the fire other than that the staff is great

Jacob R. | Expérience générale |
Évaluation :

All my belongings were lost in a fire on 12/17/19. I had priceless items inside that can never be replaced. My daughter's first tooth, my antique dresser, my late cousin's recliner, war medals, etc...

Valerie H. | Expérience générale |
Évaluation :

In the difficult situation of losing everything in our storage unit to fire, the staff were kind and constructive and this was much appreciated.

Shawn S. | Expérience générale |
Évaluation :

.

Debra J. | Expérience générale |
Évaluation :

We love it there . Its maintained very well . So if anybody in need of storage unit this is the place to rent your unit . Totally secure and climate control & non climate control veey clean units .

Deborah C. | Premières impressions |
Évaluation :

The general manager Crystal was such a professional and went above and beyond to help me with services. She was timely and available even outside of the normal business hours.

CARLOS R G. | Expérience générale |
Évaluation :

I strongly recommend to contact next door business (Jack in the Box) they have plants (Oleanders I believe) in the side walk, when you exit the facility BLOCK completely the view of upcoming traffic.

MICHAEL O. | Expérience générale |
Évaluation :

Never had a problem and rented a unit the for 5 years. Great job!

Abelardo G. | Premières impressions |
Évaluation :

Crystal was very professional , she did a great job.

Idotha B. | Premières impressions |
Évaluation :

Very helpful for me and family. Wonderful staff . Thanks so much for what you do!

Audrey S. | Premières impressions |
Évaluation :

Staff was friendly and very helpful

Eric W. | Premières impressions |
Évaluation :

Brittany was very helpful!! Easy process!!

Oscar G. | Expérience générale |
Évaluation :

Thank you for helping and making it easy for me to use the units.

Pedro V. | Premières impressions |
Évaluation :

Nice staff and facility

Linda R. | Premières impressions |
Évaluation :

Friendly but professional service and explanations.

Tim O. | Expérience générale |
Évaluation :

Great experience.

Tina M. | Expérience générale |
Évaluation :

Thank you! The time you took to show us the different units and how to best acquire what we needed was greatly appreciated. The move-in and move-out were both quick and the service was friendly! Thx!

Anita J. | Premières impressions |
Évaluation :

Excellent service was very helpful and real nice

Debra J. | Premières impressions |
Évaluation :

Great location and friendly staff. Rent a unit yesterday and found out needed a bigger one . Came in the next morning and spoke with Crystal made it easy to upsize to the next size . Very clean locati

Melinda B. | Premières impressions |
Évaluation :

Your 24 jr access is not working. Could not get on my storage after 9 PM on June 30th

Debra J. | Expérience générale |
Évaluation :

This location is best . Friendly staff and very helpful and units are very clean . They take time to show you the size of unit and go from there . The grounds are very lite up and very secure Awesome

EVANGELINA M. | Expérience générale |
Évaluation :

Though it was suppose to be climate control, a lot of my items were ruined. Two bags of shoes were mildewed, had to be thrown away. Employees were very nice and I enjoyed having access to the room

Daniel G. | Premières impressions |
Évaluation :

The sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.

Ruth L. | Expérience générale |
Évaluation :

your manager is the best by far of any individual I have seen in the past years in offering excellent outstanding remarkable customer service she's patient she's kind I was just blown away by her work

AMADOR C. | Expérience générale |
Évaluation :

The staff was always helpful, friendly and professional at all times.

Brenda G. | Premières impressions |
Évaluation :

The young lady who helped us,was very professional. Efficient and a really good personality for working with customers. Sorry I can't remember her name. Kostiryz office thus last my Saturday afternoon

ALBERT G. | Expérience générale |
Évaluation :

I don't believe that I can share a detailed review with only a 200 character limit. The manager here should be retrained about checkout policies Crystal you lied I believe you think its ok! WRONG!!

Debra J. | Premières impressions |
Évaluation :

Staff was kind and courteous. Showed us couple of units so we can determine which size unit would benefit us . Very knowable staff. This has been best experience we have had . Thanks

Debbie C. | Premières impressions |
Évaluation :

Great service!

Elizabeth V. | Expérience générale |
Évaluation :

Checking in and out was fast and easy. I would definitely rent here again!

John H. | Expérience générale |
Évaluation :

.

Norma C. | Premières impressions |
Évaluation :

Yvette was very professional & helped me right away!. I would recommended this storage facility to my friends.

PAUL M. | Premières impressions |
Évaluation :

The Kostoryz Road Uhaul is always very helpful and thoughtful in their customer service; we have used their storage and rental services several times and rate them "Excellent" each time.

Hermie T. | Premières impressions |
Évaluation :

Service was professional

Antonio T. | Expérience générale |
Évaluation :

Thankful, mindful, and considerate staff. Will definitely keep in mind if needed again in the future.

Grace S. | Expérience générale |
Évaluation :

My experience was aswesome Staff friendly and knowledgeable of availability.

Daniel A. | Premières impressions |
Évaluation :

Did a great job ! Just the unit l needed , Thank you !

Grace S. | Premières impressions |
Évaluation :

Service was great

Ricardo A. | Premières impressions |
Évaluation :

Excellent service from Kim and Yvette. Friendly and very accommodating with our needs.

Nancy S. | Premières impressions |
Évaluation :

Good service! Will recommend to friends and family!

Sammy G. | Expérience générale |
Évaluation :

Crystal was a blessing to me! I had some issues towards the end and she was so wonderful and worked with me to not lose my deceased parents things and I will be forever grateful to her!

Andres T. | Expérience générale |
Évaluation :

Always a great experience with UHaul. Thank you for your excellent service. From Andres Trevino.

Maria C. | Réservation |
Évaluation :

The rental process was excellent! On day of moving items to my space, door locked, couldn't get in til later, leaving my items in the hallway of space until clerk unlocked door! Very inconvenient!

Melissa V. | Expérience générale |
Évaluation :

Always provided Outstanding customer service and always willing to help!

Klaus R. | Expérience générale |
Évaluation :

Good service

JERRY M. | Expérience générale |
Évaluation :

The staff are so friendly and helpful. Facilities are nice and secure. Will use again in the future.

Moises D. | Expérience générale |
Évaluation :

Y'all auctioned my unit

armando v. | Expérience générale |
Évaluation :

Very friendly and quick.

Savannah R. | Expérience générale |
Évaluation :

Don’t get stuck in the elevator again! ;)

PAUL G. | Expérience générale |
Évaluation :

Thank you all!

ALEECIA Y. | Expérience générale |
Évaluation :

I have used this Uhaul facility twice now. Both times I was making very big moves across country and a move like that can be very stressful. The staff were amazing and made my move much easier!

Kara S. | Expérience générale |
Évaluation :

Great facility

Roberto A. | Expérience générale |
Évaluation :

All staff was polite and very helpful

Chris C. | Expérience générale |
Évaluation :

Great storage

Lucy F. | Expérience générale |
Évaluation :

Very happy with service

Boyce R. | Expérience générale |
Évaluation :

The staff was always friendly and helpful

Katrina H. | Expérience générale |
Évaluation :

The staff are very helpful and friendly. The unit was very clean, never saw a bug, good lighting, nice carts for moving things from the car to my unit. Easy access and secure. Highly recommend.

Non reviews have been submitted for this location.

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