I had a blow out with their equipment.CHRISTOPHER B.
Customer Reviews for U-Haul Moving & Storage of Country Club
Pour nous contacter
Odessa, TX 79765
(1 block South of Eastridge Rd on Billy Hext Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BRYAN D.
I am very dis satisfied with the service I received from Uhaul as a whole. The associates at the Billy Hext location were great! They did everything in their power to help me. As far as my reservation being fulfilled was a freaking joke. I did not get what I reserved and I will not recommend any service to the Odessa area. Damien at the Billy Hext location was the only associate that took the time to help me. While he was training a new associate at the same time he still went the extra mile to help me.GILBERT M.
We works have preferred to rent a large covered truck but your prices are ridiculously too high.STEVE M.
Le client n'a pas laissé de commentaire.shelby d. | Premières impressions
Le client n'a pas laissé de commentaire.David C.
Said there would be a lock inside the unit. There wasn't one so o had to leave my stuff unattended and go buy a lock.Daniel L. | Online Move In
Le client n'a pas laissé de commentaire.JAMES C. | Expérience générale
Odessa location was amazingly clean and well organized, awesome staff did not get their names....Thomas A.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Brian R. | Premières impressions
Le client n'a pas laissé de commentaire.Darla K.
Le client n'a pas laissé de commentaire.TERRALL F.
Very satisfying and excellent serviceCRISTI C.
Le client n'a pas laissé de commentaire.CASONDRA M.
Only charge for the time used. Don't charge 2 days for 1 day use. That is a rip off.EMILIO G.
No changes required. Excellent equipment and service.OSCAR J.
Top notchADAM M.
Carmella was so helpful and did a great job helping us get us the uhaul for our move and made all transitions smooth and simple. Very thankful she was there to help us meet our needs in such a tough time. Thank you so much!ROBERT J. | Premières impressions
Le client n'a pas laissé de commentaire.Garry T. | Online Move In
Le client n'a pas laissé de commentaire.Larry p. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin W. | Expérience générale
Le client n'a pas laissé de commentaire.RAMON O.
Le client n'a pas laissé de commentaire.PIETER D.
Guy who helped me was great, but had to wait until open to get truck even though it was supposed to be a mobile pickup early in morning because someone forgot to register the truck for mobile pickup, so we got a rather late start.JOHNATHAN K.
Le client n'a pas laissé de commentaire.JAMES D.
There was oil soaked dirt in the bike trailer, I was able to sweep the dirt, but not the oil. Not a complaint, just want it noted. Don't want to incur possible cleaning charge. Otherwise, great service.ROMAN C.
Le client n'a pas laissé de commentaire.ELI C.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Debbie M.
Le client n'a pas laissé de commentaire.THOMAS J.
The lady that waited on me was absolutely awesome!!!!BILLY W.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.Jade M. | Premières impressions
Staff are helpful.GILMER TOLOSA L.
Excellent service à la clientèleJUAN F.
Le client n'a pas laissé de commentaire.PAUL M.
You are doing it right. Excellent customer service! Jumped right in and helped without being asked. Truly above and beyond.roderick H.
Le client n'a pas laissé de commentaire.Adrian G.
The front desk lady was so kind, I don't remember her real name but she said everyone called her "Nikki" lol.ALEXIS A.
Le client n'a pas laissé de commentaire.Randall U.
Jacob was very courteous and got me the exact unit I needed.Alan B. | Premières impressions
Jacob helped me out several times through the process of a Truck and Storage. He was very Professional and helpful.JAMES C. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL C. | Premières impressions
Le client n'a pas laissé de commentaire.FERNANDO A. | Premières impressions
Le client n'a pas laissé de commentaire.CARLOS P. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.EMMANUEL A.
Very helpful staff and I always love to use uhaulMIKE M.
I rented a 19,95 $ a day truck for one day. Refilled it with gas . Yet I was charged over 65 $. And I was inside the office building all alone for at least 10min. Before the salesperson came in.CAROLYN G.
no comments at this timeRigo U. | Premières impressions
Le client n'a pas laissé de commentaire.James J. | Premières impressions
On the day we moved in our furniture was severely damaged and we needed extra boxes and the staff was generous upon seeing how distressed we were and gave us a couple of boxes for things that were falling out of delivery boxes. They helped us by putting a new lock on one of the doors when it wasn't locked properly in our absence. Great group on Billy Hext Rd, Odessa, TX.Wayne & Holly P. | Expérience générale
Le client n'a pas laissé de commentaire.Jorge P. | Premières impressions
Le client n'a pas laissé de commentaire.HAILEY H. | Premières impressions
Le client n'a pas laissé de commentaire.ALEJANDRO M.
Le client n'a pas laissé de commentaire.Travis F.
Van is not being cleaned after each use. It had dog hair all over seats and you couldn't see through the back and side windows AT ALL. When I returned, it was parked out front for the next renter.... no cleaning done whatsoever/PAMELA T.
The employees were very nice and helpfulSTERLIN R. | Expérience générale
Le client n'a pas laissé de commentaire.CANDY H. | Expérience générale
We had a reservation for a uhaul in midland. We game the confirmation number and they didn't have our reservation and said the closest one was in Odessa. We scheduled with the one in midland to pick up the one in Odessa for 4 days and when we got there they said they can only give it to us for one so they called someone about it and gave the phone to me so I can explain and the lady on the phone completely canceled the order because she said â€œhow would I know you are going to bring it back if you need it for 4 days so we are just going to cancel.â€ We ended up ordering online because they always have to comply with online reservations and they still said they were going to charge us for the miles even though they messed up because technically midland is out of town from Odessa We always use uhaul but we are going to look for a different company for moving trucks for now on.ADRIANA N.
Everyone at Uhaul moving&storage country club was amazing. They helped me when I got sick and couldn't make a payment. I highly recommend Uhaul moving&storage country club. If I need anything from Uhaul I will be going there even if it's in Odessa and I'm not. Thank Y'all for being who y'all are and not being like most people.Alisha R. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel B.
Le client n'a pas laissé de commentaire.ahmed A.
Very friendly and great service!!CHERYL G.
Le client n'a pas laissé de commentaire.Alberto V.
Wonderful and accommodating customer serviceJamie D.
Good environment very clean building.Ricky O.
BEAUTIFUL LOCATION. OUTSTANDING HELP WITH DROP OFF. Absolutely no problems with the trailer. Pulled beautifully. Thanks for being there.CHRISTOPHER R.
Nice and friendly staff!MICHAEL O.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Saeid F.
Le client n'a pas laissé de commentaire.Jesus V.
Nothing you guys were greatAmador U.
The employees were helpful and very knowledgeable about the process and helped us make decisions on which storage unit best fit our needs. The process was seamless and we were pleasantly surprised by the ease and friendliness of the employees. We were also turning in a trailer at the same time and that process was easy as well. Thank you to everyone at U-Haul from California to Texas for making the move less stressful!Lynn V. | Premières impressions
Manager was over 2 hours late to work and I could not get my equipment. I had to pay movers to sit and wait on me and was delayed in my drive. Had to drive in the dark and rain getting to Austin area due to his tardiness. Would definitely not recommend the Billy Hext location.Anita H.
Le client n'a pas laissé de commentaire.Mariam M. | Online Move In
Le client n'a pas laissé de commentaire.Brian Q.
Le client n'a pas laissé de commentaire.Terry R.
Staff both days I was there was very professional and friendly and accommodating. Great experienceANGELINA M.
Le client n'a pas laissé de commentaire.Geremy W.
Great location, dropping off truck and trailer was quick and easy!odillia A.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.MICHELLE C.
Make sure you have the required dollies reserved in stock.CHATZ R.
Le client n'a pas laissé de commentaire.Nora M.
Gas was not accurate and the truck wasn't cleaned there were toys in the moms attic and the in cab console wasn't locked down and came open while driving the vehicle. The location and staff were excellent with their customer service.Michael M.
Le client n'a pas laissé de commentaire.dylan C.
Le client n'a pas laissé de commentaire.Gina A.
Le client n'a pas laissé de commentaire.GUY H. | Premières impressions
Le client n'a pas laissé de commentaire.Angela R.
Nothing. Went greTThomas R.
Friendly and fast serviceGEORGE O.
Easy to drop off vehicle. Thank you all.JESUS P.
When we checked out, after we left we noticed attendant had double billed us for the 1/2 doz blankets. It was a hassle having to call back to get the credit. Couldn't reach the location directly and had to hold long time with 800 number.Richard M.
Le client n'a pas laissé de commentaire.Elizabeth B. | Premières impressions
Excellent customer service!FRANCISCO G.
Le client n'a pas laissé de commentaire.Jacob A. | Expérience générale
Le client n'a pas laissé de commentaire.josiah G.
The units did not have locks in them, but the front desk clerk gave me two. Was just a little inconvenient having to go there and wait... but it ended well. She was also nice enough to come spray for a spider.TAIQUITHA R. | Online Move In
Excellent storage facilites and staff extremely helpful! Merci.Michael G. | Expérience générale
Le client n'a pas laissé de commentaire.Jared H. | Expérience générale
Very nice office and yard. Great service!!!Andrew L.
Le client n'a pas laissé de commentaire.nikki P.
Le client n'a pas laissé de commentaire.Stephen A.
Le client n'a pas laissé de commentaire.Stephen A.
Both reps on both days were very professional and courteous.KENNETH J.
Le client n'a pas laissé de commentaire.Rho Iota Omega Chapter A. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie T.
Le client n'a pas laissé de commentaire.KENNETH J.
Le client n'a pas laissé de commentaire.Mark D. | Expérience générale
Awesome love itRICKY-LEE R.
Worst experience. Pick up was easy no complaints there. But the drop off was terrible, was overcharged. Charged me for a 2 days rental and only had the vehicle for 1 day. Got a refund, but still have a pending transaction on my acct. on top of the charges I've already paid.Keanu P.
This truck had AC that only blew part of the time. I don't think the site knew before hand. Just wanting to document. It was HOT!!Shannon L.
Front desk representative Damian is great!Alexander M.
Le client n'a pas laissé de commentaire.Harry K.
Was not able to move into storage space (Covered Parking Area) rented due someone else parking equipment in space I had rented (Area YO61) had to move to area ( YO55)..Phillip H. | Premières impressions
Le client n'a pas laissé de commentaire.Luis G.
Le client n'a pas laissé de commentaire.Dora A.
Open on time, lady was called in to work on her only day off.James T.
Le client n'a pas laissé de commentaire.Erica S.
Le client n'a pas laissé de commentaire.Charles L.
Thank you so much for great service and so much more.George M. | Expérience générale
All is wellBrian P.
Nothing, the gentleman was very courteous and had us in the road very quick.Keith P.
Le client n'a pas laissé de commentaire.DARREN C.
You need rental moving trucks with hydraulic lifts!Juan Daniel N. | Premières impressions
Quick and easy process, friendly staff, overall very satisfied with this location.ILIANA O.
Le client n'a pas laissé de commentaire.Delma P. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.Mario C.
Le client n'a pas laissé de commentaire.FERDINAND R.
Needs payment done and back wall installedCesar T. | Online Move In
Le client n'a pas laissé de commentaire.Stephanie T. | Premières impressions
Have still not been able to access my unit. First time I went my code was denied. Note on office window saying they were out. Called customer service but did not have time for a 30-45 minute hold. Chatted online with customer service on Monday. Was only told someone would return my call. 2 days later and nothing. I'm paying for a storage unit I can't even get in to.Amanda H. | Online Move In
We do have an issue with the left side of the roll down door. It seems to put in at the bottom, like its out of the track?? Maybe UHaul could check on that next time we are by there? Jacob was super helpful, he is the reason we came back to this facility. We actually moved 3 storages into 1. He's great!Dale Morelan T. | Premières impressions
The front desk guy was so nice. I didn't have to go inside (I have cancer) so my friend went in with all of my stuff and he let her. They didn't have the one unit I thought I reserved but instead gave me 2 for the same price & size! My units were side by side and they unloaded easy! 10/10 would recommend to anyone looking for somewhere to store anything climate controlled!Jen T. | Premières impressions
The storage units are very clean and well kept.John W. | Expérience générale
Le client n'a pas laissé de commentaire.Paula C. | Premières impressions
Le client n'a pas laissé de commentaire.jason d. | Premières impressions
Le client n'a pas laissé de commentaire.BILLY G. | Premières impressions
Le client n'a pas laissé de commentaire.Grace Lynn M. | Premières impressions
The move in was great thanks to Sydney Perez, she was very helpful, professional, help out 110 %.Timothy O. | Premières impressions
Le client n'a pas laissé de commentaire.randy r. | Expérience générale
Originally had an electronic gate , due to expansion has not had secured entry for some time. Very satisfied with staff and facilities other than previously mentioned entry.Cavin Z. | Expérience générale
Excellent Excellent experience. Top of the lineTREVOR Q. | Expérience générale
I will recommend your facility to anyone needing storage. I may even be back for a different unit. You are closer to my new home and took great care of us. MerciRockie L. | Expérience générale
Employees were RUDE, UNHELPFUL, and prices kept changing! Lots of problemsNathalia M. | Premières impressions
Excellent!!Angi S. | Premières impressions
Very good price and easy but if you live in California ufff go to Vegas, NV or different state and rent there you going to save a lot moneyDavid R. | Premières impressions
Highly recommend. Affordable and easy accessibleEric Y. | Expérience générale
The staff was always there to help me and I always felt my stuff was secure!Serena M. | Expérience générale
Jacob was extremely knowledgeable and Helpful.Molly C. | Expérience générale
This storage facility has been a great place to store extra items over the past several years. I would gladly recommend it.LUIS T. | Expérience générale
This site has always had a professional and polite staff. Recommended!Sean G. | Expérience générale
I would recommend this location the young man that helped us the day of our arrival went above and beyond providing an excellent costumer service. This company needs more employees like him. ThankJose Antonio G. | Premières impressions
Kelly was amazing. I also had help at the Billy Hext location from Jacob. They both made this experience absolutely easy and actually enjoyable. Who enjoys moving. I did this time. Thank you both.Zeke F. | Premières impressions
The guy up front was super helpful. He gave great service and met our need. Very professional.Jessica R. | Expérience générale
Best storage unit and staff that I have usedZachary f. | Expérience générale
I stopped by around 3:30 on 5/17 and the guy at the front desk was everything you'd want in customer service. He went above and beyond and I would go back just to get his help if I wasn't movingDavid W. | Expérience générale
Jacob is always very professional and courteous! I like doing business with people like Jacob.Michael H. | Premières impressions
Jacob was a pleasure to work with. Always helpful. Thanks Jacob..!james c. | Expérience générale
Beyond Perfectafram m. | Expérience générale
Best Service that I have ever received from a Uhaul personnel. I will definitely recommend this place to my friends.Morgan D. | Premières impressions
The world needs 1million more Jacobs!!!! Thank you Jacob for excellent service!!! Keep doing what you do ; God and man will reward you!!!!!Aleshia B. | Expérience générale
Jacob was amazing!!! He made everything simple and easy. Not only was he knowledgeable but he was super friendly and kind hearted. I will definitely be coming and seeing Jacob on my next move 10/10!!!AARON H. | Expérience générale
Perfect place to storage all our things! Very clean!Shayla H. | Expérience générale
Thank you very muchMagda E. | Expérience générale
The manager is extremely helpful and compassionate.Myra A. | Expérience générale
Everything was good people that work there were great nice facilitySteven S. | Expérience générale
Efficient service.David J. | Expérience générale
The people here are Awesome & very helpful, the facility is clean & on great condition & great location!! I have already recommended it to my son who moved his stuff from a storage in Midland to!!Charles A. | Expérience générale
Excelent service !!!!!!! Very professional !!!!!!!!!!!!!Magda E. | Premières impressions
Wonderful experience with storage at the Country Club location. I received excellent customer service from the previous Manager, Doug and the excellent service continued in his absence.Yavette E. | Expérience générale
Jacob Meador was great. He made the whole process swift and painless. He has earned my future business.Jason B. | Expérience générale
Excellent service, great staff!Judith C. | Expérience générale
Great staff, great location. Would recommend!Hannah H. | Expérience générale
Was an ok experience- not the best just ok - staff could use more training although nice had some issuesJames P. | Expérience générale
A OKKerry T. | Expérience générale
Dameion was a great help. He friendly and a pleasure to work with.veronica m. | Expérience générale
Excellent staff! Helpful and very professional.Kelly T. | Expérience générale
The sales lady was rude and the truck was less then what I expected. I've rented trucks before from U-Haul and I was completely put back this time around.virginia b. | Expérience générale
Damian Tavarez provided EXCELLENT customer service. He helped my family and myself during a very scary time due to what I would characterize as a mechanically dangerous 26' moving van.William H. | Expérience générale
Very pleased with the overall experience with UHAUL! Will recommend to everyone!jesus p. | Expérience générale
Great facility Doug did a great job. Made up for poor service at the midland wall street ihaulSteven D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.