Évaluations des clients U-Haul Moving & Storage of Dadeland
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Dadeland
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NELSON T. le
thank you
Efrain A. le
(1) The truck drove like it was ready to crap out. It needs to be retired; and (2) the drivers seat belt would not unlock easily, a dangerous flaw.
ENRIQUE C. le
I pick up a Trailer on Saturday 12 midday. I returned on Sunday at 10 am. and they didn't close my contract and they took almost $ 100.00 from my bank account and I am very upset about it.
JOSE M B. le
Highly disappointed with Uhaul. I stead of using the word “guaranteed” just use an estimate. My things arrived 4 days late and no one could tell me where or why or how. Never again will I ever use a Ubox.
FRANK H. le
No comments.
RONALD S. le
I've been a customer from this south Miami location for over 2o years. Fantastic service and personal.
LEONARD TARRADO R. le
Keep up the great work
Carlos P. le
Excellent service overall. Good equipment, great costumer service. Would recommend to anybody.
Stephen M. le
You cannot pickup with the online app and the chip reader doesn’t work
Carlos M. le
Everyone was great thank you!
Tonee R. le
Horrible service and the staff constantly give wrong information
Luis O. le
Just keep it up!!
AURORA E A. le
There was only one person working the counter with a line of 11 people. The manager couldn’t come out to help as he Walked around pretending to be busy. It was a busy morning and only one person working, it took a really long time to get the truck.
Daniel V. le
Worst Customer Service and just overall bad attitude I have experienced in years. Of the four employees I encountered there, not one gave a damn. I arrived at 9:45 am to pick up a 10ft Truck that was scheduled for pick up at 10am. I did the "Express Check-In" and still don't understand what that did. There were 7 people in line ahead of me with only one person at the service counter. A lady asked to see the manager out of frustration and was told he was busy. When I finally reached the counter, I was told that I had to return the truck by 2pm (or pay extra) as per my schedule even though due to their delay, they gave it to me at 10:40am. I won't even go into my interactions with the other employees given that I don't expect anyone to read or care about what I'm writing here. The twelve people waiting in line after me were not happy either if anyone actually cares. Hope to never ever have to go back there.
SUAT G. le
Marcia was great
CARLOS J A. le
Had an almost 50 minute wait for someone to attend me. Long line inside the store and only 2 staff attending. Should be more expedite the process of renting. Delivery was a breeze, only 3 minutes.
Durena S. le
I appreciate the fact that your building was air conditioned. It made a world of difference on moving in the heat. Thank You.
James B. le
Waited 45 minutes in line to pick up my truck that I had reserved the day before. Caused me to be late.
LEANNA RENEE P. le
Cannot beat a FREE month! Everyone there was friendly and helpful. We got our stuff out within the month and our charge we $0!
Patricia B. le
Last May, when we started our rental, I waited in line two hours, despite having done all the online registration. (Uhaul advertised the online registration as the way to skip the line and save time.)
ALEXANDRA DAYNA D. le
they helped me out in many ways. things could have fallen through if they didn't
EDDIE RAY W. le
Great Staff!
Neto M. le
Team is outstanding! Facilities are clean and well kept. Location is excellent. This place is 5 stars all the way. No wonder they are always so busy, but is worth the wait!
ANA L S. le
Excellent service!
RINI V. le
My only concern was that there are always only two people at the office to help clients. The average wait time is almost 20-25 minutes wait in the line for service! Especially with Umiami events.
CELESTE M. le
Great place!
Luz D. le
Recently rented a storage and moving equipment. Excellent to be served by management/ Danny Feliu, thanks
Kimberly M. le
Excellent experience! Reserved a cargo van for moving items out of a dorm room at University of Miami. Your location is perfect, only 1 mile from campus. Everything was great, start to finish.
HERMINE E. le
This is a clean pleasant facility. I used it for the past 4.5 years. Just emptied my storage unit after one week of making a payment and wondered why I would not be reimbursed for the 3 unused weeks.
Patricia B. le
After securing storage/ordering supplies online last mo. I still waited in line for the ONE empl. 45 min. He never apologized/wasn’t friendly. Ppl. were mad. One lady left cash/grabbed boxes. More...
Eddie W. le
Guy who checked me in had the personality of a dead fish. No enthusiasm for customer service, almost rude,Didn't give out info freely and barely when you asked. Assistant manager was awsome,keeper👍❗
Hector F. le
Everything was great with great employees.
merecedes D. le
Excellent service. Mr. Feliu answer all my questions and make sure that everything was taking of care of.
FLORIDA LEATHER S. le
Although my previous experience trying to rent a car dolly was a disaster, this experience and location was great and closer yo my house , thank you
Nicoletta G. le
My U-Haul box experience was not good at all. We used Moving Helpers who was a terrible experience. My second box was delivered to Philadelphia and arrive late to Miami two weeks late.
FLORIDA LEATHER S. le
Very professional
LESLIE S. le
Always!
RICHARD E. le
Location was always easily accessible. Employees always willing to assist.
ROLANDO S. le
Very happy with the servive and facility.
Alfredo H. le
Everything was great and everyone treated me super nice. Even Francisco stayed a few minutes after ours and helped us loading my stuff into the unit I just rented. Really really good
HANS PETER W. le
Nice and clean with service minded staff.
JAMES J. H. le
nice people in the store
HANS PETER W. le
Clean and nice facilities with service minded staff. You could have a little bit more generous opening hours.
EDGAR V. le
Both Marcia and Cintia have provided me with an excellent service. They were kind helpful but mostly knowledgeable. Great people for a great company
ELIZABETH H. le
Nothing to add
Jorge B. le
Thanks
JOHN E. le
The people at this facility, especially those behind the counter, were great. Thank you.
RICHARD E. le
Customer service has been excellent. Everyone at the location has been friendly and very professional. Would definitely recommend to anyone looking for storage.
Manuel G. le
Very professional, courteous and helpful.
SAAD A. le
Thank you
ROLAND T. le
I notified the staff on 8/15 that I was moving out. They logged me out on 8/31 and auto pay still charged me on 9/1. I left a complaint with customer service still have not received my money back.
Angel C. le
Good experience. However, my experience in PA with UHaul was quite difficult. You were not helpful at all.
CARL H. le
Thank you Uhaul for you professionalism. The staff really try to take care of your needs. We will continue to use your services as long as your company continues to take care of your customers.
MORRISANN M. le
x
Srinivas K. le
Thank you!
Antoinette V. le
Had a horrible experience...spent over 3000 dollars with uhaul and worst the worst service ever.... Inadequate incompetence just lack of common sense..bunch of young kids that really dont care...
Linde B. le
Great folks! Very courteous, very helpful!
ANGELA B. le
The storage unitdoor handle was very hard to open I reported it-everyone was very helpful and nice partcularly the spanish woman who opened/showed me unit she was great (can’t remember name) the best
SAM D. le
Long wait at counter (1:15) to rent storage unit.
Angel C. le
Long waits to install hitch at Erie, PA forced me to go to another shop. It was quite frustrating. You did not have specific electrical part for my car light. Had to splice my car cables. Expensive.
Isabel B. le
Thanks Miguel for the assistance.
ERIC L. le
This was my first time using Uhaul Storage, and I have to say that I am impressed and very satisfied with Uhaul's service and facility.
THE YACHT G. le
Marcia, the manager of the facility is one of the most professional people our company has had the pleasure of doing business with. Please convey our thanks to Marcia & staff for the excellent service
john c. le
Thank you for your help..
Elizabeth P. le
The employees were friendly and helpful but the office is under staffed. It was frustrating to have to wait in a long line with only one employee attending everyone. It’s too bad.
BENNETT F. le
None
Ana P. le
Facility was immaculate and staff very professional and helpful!
patricia v. le
Thanks for your service
DONALD H. le
Great customer Service. Friendly staff.
Chirine C. le
Excellent