Évaluations des clients U-Haul Moving & Storage of Daytona Beach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Daytona Beach

Cote générale :

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wanda B.
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Sweet lady

Breanna J.
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The check in process is always so very slow.

marlene A.
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There was an issue with the door alarm on the dash and trouble trying to close the passenger side slider door . The door open alarm was on when I picked up the van but when I checked it was closed.

Susan D.
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Le client n'a pas laissé de commentaire.

Terron C.
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Le client n'a pas laissé de commentaire.

Hubert T.
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Le client n'a pas laissé de commentaire.

Karl P.
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Some wire showed signs of being crimped, some had bare wires from insulation cracking or rubbed off. Other wise the trailer worked great.

Cameron W.
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The location is convenient and I never have an issue out of the three times using this location

Eli Z.
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Le client n'a pas laissé de commentaire.

Gwendolyn M.
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Continue to be pleasant, great customer service is always a great thing!

Erica K.
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Le client n'a pas laissé de commentaire.

Donald F.
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Le client n'a pas laissé de commentaire.

Jason B.
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The team at this location hands down amazing

Michael A.
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Le client n'a pas laissé de commentaire.

Mary T.
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Nothing needs to be changed. Pick up and drop off went very smoothly. I won't hesitate in the future to rent from this location again.

Glen M.
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Le client n'a pas laissé de commentaire.

Beth S.
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Le client n'a pas laissé de commentaire.

scott P.
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Le client n'a pas laissé de commentaire.

Michael H.
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The check in was fast and courteous.

steven F.
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Great service & great truck. Did the move with easy using uhaul truck.

THOMAS H.
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Great on this end as well

Mamie T.
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Your Costomer service was great . Would use it again.

Donald T.
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All good except the UHaul App. Froze up many times. I was not able to complete the transactions of picking up or dropping off. Needs some work. I could not upload pictures or was very slow. Otherwise a good experience.

Jason R.
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Le client n'a pas laissé de commentaire.

Roger K.
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Nothing really. The staff there was friendly, helpful, knowledgeable, and efficient.

Alexander H.
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Le client n'a pas laissé de commentaire.

Wyatt D.
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Very professional. Hitched and unhitched the trailer for me.

Rachel G.
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Le client n'a pas laissé de commentaire.

Jason B.
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The lady in front was amazeing as well as the guy who checked me in when I brought truck back I would highly recommend this location

Dawnelle N.
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I brought back the vehicle and dolly I rented 2.5 hours after the due time. This happened to be after Uhaul had closed. The website would not accept my location, though I sat in the parking lot for 20 minutes trying and troubleshooting. I followed your recommended troubleshooting options before realizing other websites that use location worked fine. The next morning I had $175 charge to my card and was told that I was charged for 3 days. In addition, she the refund was only about $50. There should be a late fee of some sort rather than paying a full day. I worked so hard to have the truck back on time just to be charged a full day when I could have kept it the entire day, taken my time moving and be sc orgamk'' Moving is hard enough without this happening. Thanks for listening Dawnelle Noyes

Gerald G.
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Rented a mororcycle trailer. Worked great.

Dakoda R.
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Long line on. A Saturday morning

donald W.
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Le client n'a pas laissé de commentaire.

rocio R.
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Le client n'a pas laissé de commentaire.

Carol G.
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Le client n'a pas laissé de commentaire.

DANIELLE H.
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Le client n'a pas laissé de commentaire.

Kasha P.
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I only rated this location “above average” because I had secured a pick up at on Ormond Beach location and when I went to pick up the truck there, they did not have a 26 foot truck available. I then I had to drive to this location which then increased the amount of miles I had to drive for the day, and thusly, I had to pay more in mileage than I should have.

Erica M.
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The truck smelled like sweat and the A.c. was not working properly. The associates were nice and the building was organized and clean. I would have given 5 stars if it hadn't been for the truck.

Dory M.
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Very helpful

Ali M.
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Best experience ever, thank you

Julio J.
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Always rent trailers here. Staff are always very friendly and service is great

Julie H.
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Fast and friendly service

EDWIN S.
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Le client n'a pas laissé de commentaire.

James B.
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Everyone is great to work with

Michele V.
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Le client n'a pas laissé de commentaire.

RICK S.
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I returned my rental truck and walked the inspection with Chad at the Leesburg store. Chad said everything was fine and I would get an email stating that I owe no money. I later received an email that I owed $575 and that there was damage. There was no damage and I am being robbed by U-Haul

Janie W.
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The Employees were excellent. Fast & Easy Thank you

paul S.
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Le client n'a pas laissé de commentaire.

Billy S.
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One agent available at first, five customers ahead of me. Took 35 minutes to get truck, too long. Turn in was extremely fast and efficient. Overall, a positive experience.

Debbye A.
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Le client n'a pas laissé de commentaire.

Carl B.
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Le client n'a pas laissé de commentaire.

Bruce F.
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Le client n'a pas laissé de commentaire.

David E.
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Fast, efficient service. Equipement (Van) was in excellent shape and very clean. Will be renting from them again.

Chrystyna C.
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I spent about 20 minutes to check out because the paper work wasn't done correctly vs 5 -7 minutes to check in and pick up vehicle. Could of given me some type of discount for my time as I even filled the tank above what I was given. Staff was very friendly though!

Ryan R.
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Le client n'a pas laissé de commentaire.

Debrah L.
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Le client n'a pas laissé de commentaire.

David W.
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Really clean equipment - both the 15' truck and the auto transport. Everything worked perfectly!!

Greg B.
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Le client n'a pas laissé de commentaire.

Richard C.
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Jennifer did an excellent job. Also the gentleman in the lot was very courteous. Manager should recognize them for a awesome job.

Aimee B.
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Morgan, the customer representative At South Daytona U-Haul office, was very courteous and nice and even stayed so we could pick up our van. We appreciated her excellent customer service along with her manager! Thank you

Jacob C.
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Upon entering the truck there was a very strong smell over marijuana. Someone had definitely been smoking in the truck before I used the vehicle. Other than that, vehicle was clean and renting process was very easy.

Elizabeth C.
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I tried to rent over the phone. A girl tried three times to run my card with no success. I went to the business and could not get a 10 foot truck. I asked to match the price for a 15 ft. He said only if I had an online reservation, of course my tries could not be found in the system. My 19.95 rental ended up being $142. We took pictures of the speedometer and gas gauge and locked up the keys. Then we found out we had to take more pictures. Could not fill up the gas before return as we had to take some helper to ER. Charged too much for gas. Try finding a friend with a truck and paying them!

Thomas F.
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AFTER HOURS DROPP OFF

Jonathan W.
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NOTHING! everyone was on the ball!!From the clerk at check in to eveyrone outside you were the BEST!

Carl B.
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Very simple drop off process.

tina l. | Overall Experience |
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The staff & everyone at U-Haul at 700 Intl.Speedway Blvd in Daytona is amazing. Everyone is super helpful, super friendly, super courteous and I express my gratitude for everything

Roderick G.
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I reserved a van online for 24 hours for pickup at 5.pm. Van wasn’t available. Representative offered upgrade a no charge but only gave me a 4 hour rental. Had to return vehicle while branch was closed which required mobile phone drop off. That option was not working so I’m being charged $20 because of it.

Rosicela V.
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Le client n'a pas laissé de commentaire.

cornelius G.
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Le client n'a pas laissé de commentaire.

Dennis W.
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Some signs with instructions on where to leave equipment would have been helpful

Karen B.
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Keep hiring the excellent employees that you have, they are the best!!

Matthew D.
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Le client n'a pas laissé de commentaire.

Kevin C.
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I was very happy with my experience at this facility. The manager even came by to make sure that I was happy and everything was taken care of

Florida Fire C.
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Best UHaul or any rental otherwise experience we have ever had. The staff was determined to help us with our 2 rentals and they facilitated and extension at the same rate. Good store.

Robert A.
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Le client n'a pas laissé de commentaire.

David H.
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Le client n'a pas laissé de commentaire.

Robert O.
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Le client n'a pas laissé de commentaire.

Kenyon W.
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Very nice personnel

Alan H.
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Le client n'a pas laissé de commentaire.

Leonard A.
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Le client n'a pas laissé de commentaire.

David C.
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Nothing at all - my online reservation was transferred seamlessly to this location to accommodate my equipment request - upon arrival all went as expected - great experience!

Lynnette D.
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Upon picking up the 6X12 Trailer, the worker "Checked" the tail lights by having me turn on my headlights and my flashers, gave me the "thumbs-up" and sent me on my way. After I had loaded the trailer and was about to leave my driveway, I once again turned my headlights on and flashers to check the lights on the trailer. The drivers side light did not work!!! Very unsafe for me!

Paul H.
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Appreciate this location’s help with moving up my pick up time.

Sen V.
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All good!

Monica C.
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Forgot dolly at first but was very nice when I went back. Good location.

William T.
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Great service... Please try to clean equipment before it is rented . Just hit it with hose! ?? Thx

azhane S.
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Le client n'a pas laissé de commentaire.

Angela C.
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There was a lady named Jennifer that was supposed to contact me back and then an hour and 20 minutes later I had to go up there for my answer when I called her prior..... she was not very professional as far as I'm concerned other than that I was happy with the place!

Geoffrey P.
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Le client n'a pas laissé de commentaire.

Brandon D.
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Great customer service. Fast and pleasant to deal with

Connie H.
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I was very satisfied. The representatives were very courteous and helpful.

Mallorie M.
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Le client n'a pas laissé de commentaire.

Brittany S.
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Make drop off signs more obvious

Albert H.
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The truck was not as clean as in the past. Windshield and outside of truck was dirty. Several dents were not marked. Gas Guage seemed to be malfunctioning ( would not move). The appliance dolly was broken. All and all not a good experience.

Burnadette W.
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I really think you all did a great job I will be back

Alexis B.
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Le client n'a pas laissé de commentaire.

Rick H.
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Big place - fast service

Brandon G.
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The people gave me a furniture dolly instead of the utility dolly. I lived and moved to a second story place. My wife then had to help me move all the heavy stuff because the dolly I was given was useless and not what I ordered. Also now after I returned the equipment I am seeing another charged on my account. If that charge and the charge for the dolly I didnt recieve doesnt not get reversed I will never use uhail again

John D.
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Very good experience, professional people. My only complaint is there is too much equipment making the area very crowded to get through with a trailer.

James D.
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Le client n'a pas laissé de commentaire.

James M.
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Ratchets for hold down straps were hard to use due to lack of proper maintenance.

krysten l. | Overall Experience |
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My U-Box was given to us on the trailer backwards so we got it home, and had to take the whole thing back to have it switched around. Everything I own was in their storage, and is covered in rat poo.

joe f. | Overall Experience |
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Excellent Delivery was earlier than promised which helped with our move

gary a. | Overall Experience |
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The representative we dealt with was outstanding. His people skills and knowledge make U-haul Daytona successful. His name was Israel.

Mary D. | Overall Experience |
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When I called the facility to find out if I would be charged if I couldn't unload my Ubox on the specified date, the agent didn't know. I was able to change the unload date twice and was not charged.

Robert S. | Overall Experience |
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Excellent customer service

Jane B. | Overall Experience |
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Manager Stan Norton of the Daytona Beach store is very customer-focused. He and his team were friendly and helpful. A smooth finish to a long moving process.

tenielle w. | Overall Experience |
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I didn't go to the u-haul facility, everything was handled by phone, I had a U-Box not a moving truck, we packed it and U-haul shipped it. Few miscommunications but was able to resolve issues quickly.

Doug Z. | Overall Experience |
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Excellent place and the manager was extremely helpful.

Yolonda B. | Overall Experience |
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Thank you

Pamela B. | Overall Experience |
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no problem solver employees. they could care less. even the corporate office couldn't get them to answer phone. loiteringpeople hang about at times. not clean.

keith s. | Overall Experience |
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There were some issues with the key card and password when trying to access

Barbara B. | Overall Experience |
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we did not access the facility. We had a UBox delivered to us from Daytona Beach location that we had shipped from Minnesota. The main concern we had was the lack of personal contact. Frustrating

Jeanette D. | Overall Experience |
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Staff very polite and helpful

Mary T. | Overall Experience |
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Great job by Alvin who provided me with quality customer service. He showed true concern for my problems and made sure that everything was resolved to my satisfaction. Great employee.

Mary T. | Overall Experience |
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I was very, very, pleased with the quality customer service that I received from Alvin at the Daytona Beach location at International Speedway. He resolve all my issues to my satisfaction.

Stephen S. | Overall Experience |
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The only concern I had was with a ubox shipment. I had two uboxes shipped from ca to Fl. When the uboxes arrived in Fl only one could be verified as being on site. I had to wait six days before both

Donald M. | Overall Experience |
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Stan is the Man!

Mary J. | Overall Experience |
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Will never use uhaul again. Told one thing & was treated another.

Janice K. | Overall Experience |
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I did not visit the facility, but they went above and beyond helping me have my U-Haul container delivered. I was completely satisfied. Angie Martinez was a godsend.

KIMBERLY W. | Overall Experience |
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Loved the service

Thomas G. | Overall Experience |
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Cannot rate the above. Had a UHaul Bix delivered. I know the location from having lived in the area since 1984. Have never been at the property. Only driven by numerous times.

Non reviews have been submitted for this location.

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