Customer Reviews for U-Haul Moving & Storage of Daytona Beach

9629 évaluations

700 W International Speedway Blvd   Daytona Beach, FL 32114
(@ Lincoln)

(386) 252-1834

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(386) 252-1834

700 W International Speedway Blvd
Daytona Beach, FL 32114
(@ Lincoln)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
3

Some guy named Jordan was really really rude.

JOHNNY G. 
Évaluation :
5

Employee did a fantastic job.

Jon G. 
Évaluation :
1

Give “Jordan”, The supposed supervisor, remedial training on attitude adjustment and how to treat customers when there is a discrepancy. Terrible job by Jordan. I asked for a supervisor, and Jordan said he was the “supervisor” and that's that. I am a disabled veteran and this was a terrible experience.

JOHNNY G. 
Évaluation :
5

The staff that you have this location is very helpful & knowledgeable. The one gentlemen named Chad always friendly & helpful who you have working your outside lot!!! Thanks to him we will be a repeat customers for renting your trailers!!

Jeffrey H. 
Évaluation :
5

Everything excellent as always, Chad was quick and thorough for hookup and drop off.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

natalie C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jamie L. 
Évaluation :
2

I got charged double the rental price then was told I would receive the other half refunded or 3-5 days at the latest. 5 days or more have now passed since the U-haul equipment has been returned. Rental price was supposed to be 60 $. The U-haul pending transaction on my bank statement has now cleared and shows a total of 127 $. I am requesting the over charge of 60 $be returned. The attached receipt shows the 60 $retuned but my bank does not.

Thomas H. 
Évaluation :
5

Great place people where Friendly and helpful

James D. 
Évaluation :
4

The guy that helped when I was dropping off the trailer was awesome. Very friendly and personable. Even explained how to get around the graduation traffic.

Sean H. 
Évaluation :
1

I was 1 day late and they charged me for 3 days and I disputed it right there and they said that's the policy. Seems like scammers to me. I'm done with Uhaul from this point on.

Jeffrey P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amber P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen E. 
Évaluation :
5

The vehicle was well maintained, but the exterior was filthy,

Donald Z. 
Évaluation :
5

Pick up & drop off was efficient and easy. Equipment worked well. No issues during a 900 mile trip. This was a 6x12 and a tongue jack would have been a nice option because I had to drop a loaded trailer overnight once. I used my truck jack & had to leave the jack under the tongue over night. Kind of unsteady.

Larry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edward H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander F. 
Évaluation :
5

Friendly, helpful and efficient staff,

Gerald B. 
Évaluation :
4

Give customer specific information as to where to locate the person outside that is to assist with providing the vehicle.

Carol W. 
Évaluation :
5

The young lady who checked us out could not have been nicer. She was very helpful and knowledgeable about her product. If she is not the manager, she should be. Every employee who we interacted with was courteous and nice. I will say the trash outside was very off-putting. If it is from the homeless, then clean your place every morning.

Mary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A. 
Évaluation :
5

Thank you your staff was very helpful & thoughtful at the International Speedway location!

Jeffrey H. 
Évaluation :
1

Wasn't happy at all. I went to rent the equipment and they didn't have it even though it said it online. So I had to take something much bigger and it towed horribly. My reservation time was at one and I got there at 12:30 and they marked it at 12:00. I told them what happens if I am late and the girl at the front desk said they are very leanant. I got back at about 3:45 because there was an accident on a road to far from the Uhaul place and I was stuck in traffic for over an hour and a half which I informed them and all they said (Well that isn't our fault) and still charged me for two days. I have always rented from that U haul place which I will never again. Especially in these times when money is tight and I don't appreciate being told (Well that isn't our fault). Don't expect me to ever rent from the Uhaul on International drive in Daytona again

Michael G. 
Évaluation :
5

The staff were quick and efficient. Everyone was very friendly.

Jarred H. 
Évaluation :
5

Bad Drop Off Experience Both first and second sites would not accept any drop offs Called 800 number and had to wait forever They finally directed me to an excellent drop site But experience was overall bad

robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanisha B. 
Évaluation :
5

Excellent experience. Customer service very polite and professional

Gidget W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HORACE C. 
Évaluation :
5

Chad was friendly.

George S. 
Évaluation :
4

The service was good. However, there was only one check in person working so the line moved slowly. Even with a reservation it took about 40 mins to get the uhaul trailer. I would suggest having more than one person at the inside service counter.

christine B. 
Évaluation :
1

The person I called @ this location was rude & dismissive. I called about charges to my account for cleanup & gas. We filled the tank to the agreed upon level & Joe said it was 2/10 short. Charge was over 15 $. Wrong. Then we left a bag of packing materials in the cab for future movers & forgot one water bottle. Joe charged us 25 $cleaning fee for those two items - ridiculous. This was after we paid I. Fuel for truck use, cleaning, etc. We want a credit. We'll never use Uhaul again. Shauna 479-295-5333 Slaze59@gmail.com

Ken L. 
Évaluation :
3

They charged me and I was not supposed to be

ANTHONY D. 
Évaluation :
5

The youhg man at drop-off was very polite ans efficient. I mentioned that the U-yaul truck had very look steering. He checked the steering wheel himself and agreed.

HUGH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam M. 
Évaluation :
3

The trick that I rented was dirty and had roaches in the driving cab. The brakes needed work on them, had to push down extra hard to stop. It was a safety hazard.

Jacqueline H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

I had a great experience I will definitely be using the same service again the next time I move.

ruth L. 
Évaluation :
2

1. The van was cleaned with a blower.They covid 19 process is suck.So when i Drove the van home i did disinfect the cabin for my own protection. 2. The guy when i picked the van up he saying 0,59 $ on milage first 100 miles the it is drop to $.39 when i return the car .They basically tell me i`m a liar vhen i argues on price .He tell me I suppose to get charged weekly rate .When i picked up not daily .My original reservation was for 7 days. Then i extended 2 times. The guy at counter with owner nametag .He absolute have no idea what he doing behind desk. He told me i originally suppose to have the van only for 2 days. Then i did not drive enough mile for qualify for weekly rate. I was furious because when i return the car .Suppose to pay around 55 $to my calculation. I went 391 miles. I prepay 200 miles. The guy clearly stated after 100 miles 0,39 $ per mile 191 x0,39 $ =74,49 200x0,59 $=118(prepaid) deduct 100x 0,20 $ =20 $different what i was told by agent. =54,49 maybe tax what ever. They charge me 112,48 .This is total unprofessional .I own business. This is mistreat a customer and not follow protocol for covid 19 .I hope Uhaul follow up with location and inspect because customer safety is first regardless of bussines.

Ferenc S. 
Évaluation :
5

Amazing service !

Lyndaziah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerald O. 
Évaluation :
2

Don't rent a truck if you know its been having problems or a customer returned it on empty... Twas one of the worst uhual experiences.

Matthew B. 
Évaluation :
2

Long wait, during disconnect the guy let the hitch slip and scratch my vehicle. The line inside was way long and slow. One guy at the desk and one guy in the yard. Both seem exhausted and like contributed to the yard guy dropping the hitch.

Tim N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
1

I rented a trailer about three or four times in the past week or two. Each time I rented it with blankets and I'll admit I just stuck the blankets in there when we were done and dropped off the trailer. Last night they decided to charge me 15 $because the trailer wasn't clean because the blankets were not folded. I never have folded them in the past. I actually used to own a U-Haul neighborhood dealer and never cared if they folded the blankets. They very rarely we're folded. I called there to complain and that's when they explain to me that was the dirty. That is not dirty. I completely disagree dirty is it's full of gravel or mud. I went back to fold the blankets and the manager came out and probably didn't want me on his property because I can't really walk but he finally agreed to give me my 15 $back. After I drove over there. He could've actually just called me and said I won't charge you 15 $this time but in the future please fold the blankets. Or when I called him he could have taken it off. While I was there he picked up a piece of garbage out of another trailer and I asked him if he charged him and he said yes. Wow 2 seconds worth of work can you charge them probably 15 $. I'm sorry your company Does Business that way. He couldn't give me any paperwork back saying that I was getting my 15 $back and I'm not even sure if he's going to. But I didn't want to buy a trailer I wanted to continue renting from you regularly because I just didn't want to have it in my yard. I am now on the market to purchase a trailer Because I don't want to do business there anymore.

Daniel M. 
Évaluation :
5

Great and quick service

George C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd R. 
Évaluation :
5

Great staff

lois C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina P. 
Évaluation :
5

Convenient location. Employees Knowledgeable and helpful. Easy to make and change reservation. Easy check in and check loud. Although there are closer UHaul satellite locations closer to my home I have and will use only this location

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey G. 
Évaluation :
3

Waited forever on line. Credit card machine down. Kid that helped us hook up was excellent. Went above and beyond in answering my questions and explaining the hookup process. Don't remember his name but it began with an A and he was African American. We tipped him for his good service. Please be sure to recognize him.

Louis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALDKENNETH L. 
Évaluation :
5

How does a 4 hour local truck rental (Only 19,95 $!) with auto carrier turn into a 120 $(plus) charge? Truck was returned with more gas than when I picked it up. Nice place, friendly staff, ridiculous price for 4 hour local rental.

Bruce F. 
Évaluation :
5

Every single person I interacted with was extremely nice and very helpful! Deborah (Debbie?) at the check in was fantastic too and made my day with her knowledgeability and sense of humor!

Tara U. 
Évaluation :
5

The location was extremely under staffed. There was one guy working the counter with the line wrapping around the store. We waited 50 minutes in line to finish checking out after we checked in online.

Michael B. 
Évaluation :
5

The truck reeked of a horrible spell to the point where I had to ride with the windows down because it was bothering my breathing, but other than that overall everything else was great.

Diamonique D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CVERCKO J. 
Évaluation :
2

Hire more more people and give people the right total price when you check them out.

Christina J. 
Évaluation :
5

This facility was great! Taken care of quickly and efficiently

RICHARD M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BEVERLY R. 
Évaluation :
4

Answer phone. My calls always went to a phone center in Kentucky.

KENNETH K. 
Évaluation :
5

All around awesome experience

VERONICA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane G. 
Évaluation :
5

The online checkin is NOT user-friendly. Finally just walked up to the counter and was helped within 3 minute wait.

james S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Priscilla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chari H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Prompt and thorough. No complaints at all.

JOSEPH C. 
Évaluation :
5

Better fuel economy vehicles and more free miles a plus

Jose V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald P. R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS P. 
Évaluation :
3

Had res. for over a month for an A T. Morning of they had to start over from scratch. We were 2nd in line early am but took about an hour before we were able to leave.

Howell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASE S. 
Évaluation :
3

Computer system was down. Horrible experience. I wanted the truck at 9 and was not able to get on the road till 1. In turn the building we were moving equipment to was closed. I have rented another vehicle via one of your competitors for next week.

charles H. 
Évaluation :
5

Calling Uhaul and getting someone to answer the call was very laborious. I had to wait up to an hour to talk with a Uhaul rep and at the store no one picked up the phone. Other than that, this location was well run and efficient.

Hans S. 
Évaluation :
1

Having someone who can pick answer the phone to explain why the incorrect odometer reading was recorded upon return would be nice. I was charged for 121 miles when the truck was only driven 31 miles. Please have someone contact me. 386 366 4174

Thomas F. 
Évaluation :
5

Everything was very nice, thank you guys

Ronaldo D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICHOLAS L. 
Évaluation :
5

Rep was wonderful and polite. Quick checking and quick out.

Lisa M. 
Évaluation :
5

Had to wait 15 min to return vehicle but that shows how efficiently they were able to process incoming as well as outgoing rentals

Mary N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teaquanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vonshay W. 
Évaluation :
4

Have more than one return guy available!

Leland C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CYNTHIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW G.  |  Expérience générale 
Évaluation :
5

Helpful professional and pleasant

Damion S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy H.  |  Expérience générale 
Évaluation :
5

Everyone helped me in a professional timely manner and made my move a lot less stress.And I would like to say thanks again staff for making my move stress free....

Felicia W.  |  Premières impressions 
Évaluation :
5

We had our unit for many months, and never had any problems.

JEFFERY M.  |  Expérience générale 
Évaluation :
5

Excellent customer service!!

Sonja M.  |  Expérience générale 
Évaluation :
5

The staff & everyone at U-Haul at 700 Intl.Speedway Blvd in Daytona is amazing. Everyone is super helpful, super friendly, super courteous and I express my gratitude for everything

tina l.  |  Expérience générale 
Évaluation :
1

My U-Box was given to us on the trailer backwards so we got it home, and had to take the whole thing back to have it switched around. Everything I own was in their storage, and is covered in rat poo.

krysten l.  |  Expérience générale 
Évaluation :
5

Excellent Delivery was earlier than promised which helped with our move

joe f.  |  Expérience générale 
Évaluation :
5

The representative we dealt with was outstanding. His people skills and knowledge make U-haul Daytona successful. His name was Israel.

gary a.  |  Expérience générale 
Évaluation :
4

When I called the facility to find out if I would be charged if I couldn't unload my Ubox on the specified date, the agent didn't know. I was able to change the unload date twice and was not charged.

Mary D.  |  Expérience générale 
Évaluation :
5

Excellent customer service

Robert S.  |  Expérience générale 
Évaluation :
5

Manager Stan Norton of the Daytona Beach store is very customer-focused. He and his team were friendly and helpful. A smooth finish to a long moving process.

Jane B.  |  Expérience générale 
Évaluation :
5

I didn't go to the u-haul facility, everything was handled by phone, I had a U-Box not a moving truck, we packed it and U-haul shipped it. Few miscommunications but was able to resolve issues quickly.

tenielle w.  |  Expérience générale 
Évaluation :
5

Excellent place and the manager was extremely helpful.

Doug Z.  |  Expérience générale 
Évaluation :
4

Merci

Yolonda B.  |  Expérience générale 
Évaluation :
1

no problem solver employees. they could care less. even the corporate office couldn't get them to answer phone. loiteringpeople hang about at times. not clean.

Pamela B.  |  Expérience générale 
Évaluation :
4

There were some issues with the key card and password when trying to access

KEITH S.  |  Expérience générale 
Évaluation :
3

we did not access the facility. We had a UBox delivered to us from Daytona Beach location that we had shipped from Minnesota. The main concern we had was the lack of personal contact. Frustrating

Barbara B.  |  Expérience générale 
Évaluation :
5

Staff very polite and helpful

Jeanette D.  |  Expérience générale 
Évaluation :
5

Great job by Alvin who provided me with quality customer service. He showed true concern for my problems and made sure that everything was resolved to my satisfaction. Great employee.

Mary T.  |  Expérience générale 
Évaluation :
5

I was very, very, pleased with the quality customer service that I received from Alvin at the Daytona Beach location at International Speedway. He resolve all my issues to my satisfaction.

Mary T.  |  Expérience générale 
Évaluation :
4

The only concern I had was with a ubox shipment. I had two uboxes shipped from ca to Fl. When the uboxes arrived in Fl only one could be verified as being on site. I had to wait six days before both

Stephen S.  |  Expérience générale 
Évaluation :
5

Stan is the Man!

Donald M.  |  Expérience générale 
Évaluation :
1

Will never use uhaul again. Told one thing & was treated another.

Mary J.  |  Expérience générale 
Évaluation :
5

I did not visit the facility, but they went above and beyond helping me have my U-Haul container delivered. I was completely satisfied. Angie Martinez was a godsend.

Janice K.  |  Expérience générale 
Évaluation :
5

Loved the service

KIMBERLY W.  |  Expérience générale 
Évaluation :
3

Cannot rate the above. Had a UHaul Bix delivered. I know the location from having lived in the area since 1984. Have never been at the property. Only driven by numerous times.

Thomas G.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page