Customer Reviews for U-Haul Moving & Storage of Daytona Beach

10 140 évaluations

700 W International Speedway Blvd   Daytona Beach, FL 32114
(@ Lincoln)

(386) 252-1834

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(386) 252-1834

700 W International Speedway Blvd
Daytona Beach, FL 32114
(@ Lincoln)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard C. 
Évaluation :
4

Check in was easy, but had to wait too long to drop equipment. Ladies inside and I think the day manager were excellent but drop off guys didn't have sense of urgency to get you out.

Alan H.  |  Premières impressions 
Évaluation :
5

My original drop off location would not accept the cargo trailer said they had too many on site. The second place she sent me up the road was fenced in closed. I went back to original location and requested largest uhaul dealer and was directed to Daytona Beach. They were great. It took 1,5 hrs.to return instead of 20 min.

Thomas C. 
Évaluation :
3

After-hours Returns were a mess. We were the 3rd Return and the previous 2 occupied any available space. Fortunately, we had a pickup and ended up parking it at the front, after we dodged the skateboarders.

Wesley W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jarvis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELENA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juergen E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Oscar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynnette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma M. 
Évaluation :
3

I was charged incorrectly for gas. Uhaul provided a refund to me.

Stephan H. 
Évaluation :
5

Employees were extremely professional and helpful.

Richard H. 
Évaluation :
5

Great job... easy to obtain trailer. easy to return.

ROBERT S. 
Évaluation :
4

The truck was beat to hell and I used 15 gallons (50,00 $!!!!) of gas to drive 68 miles!!! That's less than 5 mpg…I could almost hear the Eskimos screaming (over the rattling and banging of the truck) about their igloos melting due to UHauls contribution to global warming.

George S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bradley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight D. 
Évaluation :
5

This U-Haul location was Great!! Everyone was friendly and totally knew how to do their job!! Wonderful Experience!!

Christopher S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura T. 
Évaluation :
3

Drew wa0s very helpful, intelligent and patient. Extremely long wait times. Employee appearance disturbing, and look like they are homeless people.

DIANA W. 
Évaluation :
5

Lower the price

dennis U. 
Évaluation :
5

I can't think of anything

Willie W. 
Évaluation :
1

Very crowded place. Drove in had to backup 200 ft, not safe. Then was directed to another area. Crowded there too with a semi unloading something.

Larry N. 
Évaluation :
5

Lot was packed with trucks and trailers bumper to bumper. Only saw outside one worker, he was helping another customer but checked us in immediately after. No issues at all on return, efficient and was helped in a reasonable time.

LE VERE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy S. 
Évaluation :
1

I paid for 1 furniture dolly and 1 regular dolly which were NOT added to the truck we rented. I was then charged for not returning them. My husband picked up the truck but the "confirmation" text was sent to my phone on pickup. I was not present and therefore unable to confirm the equipment I rented was in there.

Franklin C. 
Évaluation :
2

Lot was very congested making it unsafe to pick up and return the trailer. The trailer was full of trash.

vivian T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
1

Making the reservation I thought it was easy. I was unable to get into my account I talk to a representative for an hour and a half on the phone it was still unable to get into my account. They had me pick up the U-Haul at a different location and I had to call and they told me the correct location meanwhile I had workers I paid for already at my house for 45 minutes. Scheduling a U-Haul online does not work and they screwed up my reservation twice.

Elizabeth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNELL B. 
Évaluation :
5

Smoothest service ever. Very nice people to work with. They gave me the best deal possible. I will use them again and again.

Shanaud H. 
Évaluation :
5

Nothing needs improvement

JENNIFER C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeanne S. 
Évaluation :
5

Great place

Maurice H. 
Évaluation :
3

The agent that checked me in was friendly, but the guy who installed my hitch had no people skills. The parking lot was messed with litter and very confusing on where to go.

Nancy G. 
Évaluation :
2

Location could not provide me with a copy of my receipt that showed my charges, only a receipt with 0,00 $ and no sign of the total charges.

CHARLES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergio G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deonna W. 
Évaluation :
5

Everyone was so helpful and knowledgeable.

Susan I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrone M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRONE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRONE M. 
Évaluation :
3

Slightly disappointed that I reserved the equipment on line and put all my information in at that time. Then I had to give the same information when I picked up the equipment.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yaitza M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON L. 
Évaluation :
5

seamless, great staff

Sam D. 
Évaluation :
5

Rien

Diane B. 
Évaluation :
2

Pay attention to the customer. Rude employees. We will look for a different facility.

Timothy S. 
Évaluation :
3

Find a way to move the line along more quickly. Maybe space reservations out by 1t5 minute increments?

Constance B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allison C. 
Évaluation :
5

Everything was smooth and worked out well

Rocky D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KALEB C. 
Évaluation :
5

Perfect

LEOVIGILDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
4

My first reservation with a closer location was ruined because uhaul trusted some poorly run storage place called All Around LLC of Flagler County to do business with and when I got there early for my reservation, no one was even in the building, it was closed early. So that sucked and put me behind. The next place was far better run, clean, and professional. I thought it was funny that there was SO MUCH business, that when I went to drop off the equipment, there was a long line of other drop offs that put me almost in the road. No complaint, just funny.

James O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherie Z. 
Évaluation :
5

Very good experience!

Joseph M. 
Évaluation :
5

They didn't have my truck at the time of pick up but I had to run an errand so it was fine. When I came back, my truck and dolly was ready and all I had to do was pay for it.

Kymanni B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT Z. 
Évaluation :
5

Nothing because I couldn't have asked for better. When we entered there was a couple of people before me, no big deal, but the young lady at the counter was patient, kind, and light-hearted with every guest, including myself, and made the whole transaction an easy process. The other people who get the vehicles, though I never seen them, by the time I was checked out and ready to walk out the door - there was our vehicle all ready to go for us. Great job and please keep up the excellent work.

Brandon P. 
Évaluation :
1

Charged for shit that was next explained to me in the beginning

Lloyd W. 
Évaluation :
5

the truck leaked, and the strap on the car carrier trailer...one strap would not lock. We had to stop every few hundred miles and put strap back on.

Debra R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

Very helpful which my tire issues and check out process

Harry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS S. 
Évaluation :
1

I was over charged for fuel and cleaning I turned vehicle in before closing took a picture of fuel and miles checkin personal was busy talking with police and couldn't check me in I have pictures of roaches in passenger side of truck I will be calling customer service

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy H. 
Évaluation :
4

Very nice experience, if and when the occasion arises I will definitely consider Uhaul company. The staff at the staff at the Daytona Beach ISB location were excellent. Their is one other Uhaul location that I must commend for their efforts in finding me the proper rental vehicle. It was the lady at the Palm Coast route 100 location. I personally feel she went over and above to find me my rental vehicle. Thanks again, D. J. Brooks

Dennis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

agnes W. 
Évaluation :
5

Every thing was great

Mary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lewis H. 
Évaluation :
1

OMG where to begin? I couldn't drop off night before because there was no place to drop off unless the street parking because they parked a 26 foot truck across the opening. The mobile app wasn't working for me. I arrived at 8:30 am and no one there. I pulled up and waited. STaff arrived and said I needed to move truck - then I had to park on street and then 10 people came into pick up vehicles while I was moving truck and I waited again. I waited and then they said I was late at 9:20 which I said I was here before them. Then I had to move truck again. This place is unorganized and no place to pull vehicles in. They blocked the lot - It didn't make any sense. Horrible location.

TODD H. 
Évaluation :
3

Hire/Schedule more staff for weekends. Waited half hour to check in and was still told to have back by stated rental time when booked; not when actually given truck. Example books for 1230 PM was checked in at 1255 PM and told to have back by 0230 PM for 2 hr rental. Truck had empty water bottles and brown bag behind passenger seat. Check was easy when done and overall truck was clean

Scott D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

The equipment was excellent and like new. My reservation was moved to different location the evening before my pickup, which created additional mileage. The employees who checked me in when I arrived were excellent; friendly, professional and efficient. Unfortunately the same was not true when I returned the equipment, different personnel and not nearly as efficient.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
4

Having the vehicle positioned where you can easily leave the lot would be nice.

Ryan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elza Perry B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SPENCER DAVID S. 
Évaluation :
4

Long wait on calling on telephone.

Douglas D. 
Évaluation :
5

I didn't have to wait for my appointment they called when my parts arrived. The process was smooth when on without a hitch pun intended

Heath H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margo H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judi F. 
Évaluation :
1

U haul was suppose to give me 1 month free rental. I went to the address where they said the storage unit was and was told the person I talked to didnt actually reserve it for me. But they said the was a nother unit avalible in the next town. I went there and was told there units where full. So I called costumer service and the told me the closest one avalible was almost an hour and a half a way. I told them I couldn't do that because I would have to make several trips with a pickup truck when my home was ready. I found a privately owned storage unit close by and tried to get uhaul to pay for the first month and they refused so I am not at all satisfied withe the service and now i am stuck with the storage bill. If this was made right by uhaul i wouldn't be complaining .

ron M. 
Évaluation :
5

A quicker turn-in process upon return of equipment.

David W. 
Évaluation :
5

Very organized and the man was kind even tough we pulled in 5 minutes before closing!

CARL K. 
Évaluation :
4

The truck A/c was not working.

Vincenzo F. 
Évaluation :
5

No complaints or issues. Staff was friendly, professional, and very efficient.

Patricia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy R. 
Évaluation :
2

The trailer is so heavy. It is advertised as 4 foot by 7 ft but the width is more like 2,5 ft only. My vehicle is Mitsubishi Outlander AWC that can tow a big 1000 lb wave runner with no problem because the trailer itself is light. This one has a 1500 trailer right away! The design of the trailer is impractical. It was made with thick metal all over. They could take off about 20 %-50 % of the weight if the sides have larger holes and the floor have smaller holes and the metal is thinner and lighter. It was just so heavy for what is supposedly the smallest trailer for sedan and light SUC, and that putting more load puts a strain on smaller vehicle's transmission. Right now, it is not fit to be towed by smaller SUV or sedan due to its sheer weight.

Epifanio G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW G.  |  Expérience générale 
Évaluation :
5

Helpful professional and pleasant

Damion S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy H.  |  Expérience générale 
Évaluation :
5

Everyone helped me in a professional timely manner and made my move a lot less stress.And I would like to say thanks again staff for making my move stress free....

Felicia W.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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