Customer Reviews for U-Haul Moving & Storage of De Pere

2 179 évaluations

1180 Mid Valley Dr   De Pere, WI 54115

(920) 278-4025

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(920) 278-4025

1180 Mid Valley Dr
De Pere, WI 54115

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

No running lights or tail lights. Service was ok but .. do your job take it out of service fix the trailer then rent it out. Especially when you had another trailer out back of building that everything probably worked properly and legally. Disgusted.

ERIC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

coleen h.  |  Premières impressions 
Évaluation :
5

Pretty decent for the most part

destiny c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debora B. 
Évaluation :
4

Nice place.

Rodney M. 
Évaluation :
5

Easy to deal with

Kelly S. 
Évaluation :
5

Your staff are great!

Patricia N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer H. 
Évaluation :
5

Aucun

KYLE K. 
Évaluation :
5

Thank you for being so FREINDLY and THE GREAT SERVICE This Depere UHaul Place is GREAT THANK YOU

Gary B. 
Évaluation :
5

The mobile check in is a little slow but convenient for self-check in and check out.

Vikki B. 
Évaluation :
5

The U-box delivery Driver Samanta is PHENOMENAL! She is extremely competent at what she does; not to mention personable. She really pays attention to everything around the situation; asks the right questions and responds in a kind appropriate manner. Moreover, gets the job done quickly without too much interruption. She is definitely an asset to your organization..

Kelly B. 
Évaluation :
5

Nothing.. Everything was fine

Patrick H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

The Manager & Staff were so helpful & always extremely nice! I am so very grateful for them all. ❤

samantha v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane R.  |  Premières impressions 
Évaluation :
5

Staff was very efficient and courteous. I was called ahead of my appointment time to verify my arrival and the staff had already safety checked the truck and had it warmed up (winter season) by the time I arrived.

AMY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra A.  |  Premières impressions 
Évaluation :
5

Fast and easy. Great service.

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

No improvements needed

Jennifer H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Taylor P.  |  Premières impressions 
Évaluation :
5

The staff was super nice and the building was very clean. I was impressed! The whole process was fast and easy. I would absolutely recommend this location.

Jennifer S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael K. 
Évaluation :
4

I have no problem with this location, however, we ended up spending more in miles because they didn't even give us enough miles credit for our 1 way trip. It was 206 miles. Plus we had to back track an additional 26 miles to get to the nearest drop off. And since we were over our allotted miles, it was then $1 per mile, having to cost us almost $60 extra.

Chloe W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia N. 
Évaluation :
4

I wasn't properly informed of the return time required, Caused confusion on when the trailer was to be returned meaning an extra day charge. The charge was dropped after explaining that the time was not told to me. Thank you fro understanding.

STAN L. 
Évaluation :
5

The driver was outstanding. She done her job professionally and was friendly

Michael C. 
Évaluation :
4

The U Haul facility was clean and very easy to go in and out of. The employees were very nice and always pleasant. We discontinued the use of our storage unit because the price went to $44,95 per month for a 5 x 10 ft upstairs unit. Just the previous October, the sign price was $29.95. But when my husband and I then requested a rental unit, the computer had the price at $39.95. We were annoyed at the inaccurate pricing signage. We went with it, but now feel that after only one year that it was too soon for another price hike. If costs don't matter to you like they matter to us, U Haul is a very nice place to keep your things.

Wendy K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

judy r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Connie M. 
Évaluation :
5

In addition to the above, a secure code to enter, sturdy carts provided for hauling, large elevators and temperatures controlled, you can feel confident your belongings are safe! Highly recommend this facility!

jan s.  |  Expérience générale 
Évaluation :
5

Always a very positive experience. Knowledgeable, friendly, helpful staff. The only reason we left is for a much larger space. It was perfect for what we needed.

sandra ranck r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amy m.  |  Expérience générale 
Évaluation :
5

Did everything on line. Lock was in the unit. Clean and easy. Glad I chose u haul.

Stephen S.  |  Online Move In 
Évaluation :
5

Cassie is one of my new favorite people! She is so knowledgeable about what people need for their moves and can answer any question about the area. I don't plan on moving again, but if I do I know who to trust.

Douglas J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karol P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley D. 
Évaluation :
3

I rented from this Uhaul site and within 7 hours of my rental they were calling to ask for my return. Then After my return. They called me and asked me. Where I was. I told him who I dealt with and they said, oh, they must not have processed the paperwork.

LINDA N. 
Évaluation :
4

I reserved a 20 foot truck and when I arrived to pick it up they did not have one. Settled for a smaller 15 foot truck and had to take multiple trips costing me money. If you take a reservation keep the reservation!

Tim B. 
Évaluation :
5

Amazing staff here. Really helpful and friendly even though they were busy.

Gerald N. 
Évaluation :
4

The instructions on how to find my equipment on the lot could have been more clear. The key tag and car numbers wasn't cleanly explained

Rose P. 
Évaluation :
5

Upon drop off it was a different experience. The drop off location kept calling me asking when I was returning the rental. They didn't tell me the costs when I asked and said they would email me a receipt (which they never did). I had questions at drop off but 2 younger workers just came out and started to look at the rental, even hammering on the trailer at one point. As I was heading home I saw a charge for over $600 hit my credit card with no explanation. I had prepaid for the entire thing too !

Eric H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

The first truck had the “service Engine soon light on” so we had to get Another truck. Also it would be easier if the gas tanks were full when you pickup so you could just bring it back full. It's harder to fill to 5/8 if a tank vs a full tank.

Kathy S. 
Évaluation :
3

Managers attitude was terrible . Did not like working with her at all . No people skills at all!

rodney o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

The person at pick up and drop off was great!

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia N. 
Évaluation :
5

Great Experience- Always!

Christine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ger Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam G. 
Évaluation :
5

More "tie-offs" in the Ubox. When you are stacking to fill space; there are not enough tie-offs to work to the top. Hence, things topple forward. Need at least 2-3 top to bottom and 2-3 front to back.

Kelly B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob H. 
Évaluation :
5

My car had broken in the process of running errands prior to my plans of renting the UHaul. Bradley, a younger generation, gave me the UHaul rental for a full 24 hours and I did not even ask. I was allowed to return the UHaul to an Appleton location instead of DePere so that I could make it home safely that night. (My progressive insurance did not cover a car rental unless I was in an accident and my car was just broken down.) Auto Aces accepted my car on short notice and it was fixed by next day. Cassidy changed and arranged it so that I could drop off the UHaul back at their location in DePere. Such helpful people to me. I am blessed to have received this kind of treatment. Thank you. Dezaray

Dezaray C. 
Évaluation :
5

With the rate increase and we were contemplating doing something different anyway so it helped make our decisio n !

Robert R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike H. 
Évaluation :
5

I was in and out with the truck I needed.

Jon J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail D.  |  Premières impressions 
Évaluation :
5

👍🏾🫡💪🏾

Johnny C.  |  Premières impressions 
Évaluation :
5

The service at this location is incredible! Very fast and professional. The lady that took care of us was very polite and we knew we were in good hands. When we got back, they were out there already cleaning and washing trucks that were returned. I will tell everyone I know to come to this location! Thank you again U-haul!!

Natanya S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

austin m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald N. 
Évaluation :
4

The attendant was very helpful and knowledgeable.

Lance M. 
Évaluation :
5

Great service Great price

JIM T. 
Évaluation :
5

Had my items stored for two years and had excellent service

Antonia V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald N. 
Évaluation :
5

Service Manager was very pleasant and replaced the truck it another one, when she noticed that cargo door would not open easily.

Antonia V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy C. 
Évaluation :
5

Everything was above expectations. Clean and easy access along with helpful and friendly staff.

Anne T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juli W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yadira A. 
Évaluation :
5

Great emplolyees

bruce J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry V. 
Évaluation :
5

Took video when first went to unit. There was scratches on door and in side unit.

Carissa W.  |  Online Move In 
Évaluation :
3

I pulled up to the return station during office hours and waited in the vehicle like the instructions told me to do. After waiting 15 minutes no one came out to the truck. So I went into the store and there was an employee in the store and he said he heard the bell but didn't see me the truck out at the return station because another vehicle was parked in the lot. If the future hopefully they can walk outside to look around the other vehicle rather leaving a customer sitting out there waiting. Merci

Travis J. 
Évaluation :
5

I wish the tarp was easier to work with around the pod container. One thing I was disappointed in was that I need a tool to open the shed and didn't have that tool handy so I dug out a pliers and made it work. The top of the tarp kept getting stuck under the door and it was hard to reach the top of the tarp to keep it from closing in the door. I was very happy with the box in general. I did however use the U-Haul labor and added services that did not go well at all.

Kristin T. 
Évaluation :
5

I spoke to 3 customer service reps over the course of my reservation. All 3 were very helpful and knowledgeable. Our rental experience was flawless. Upon making the initial reservation, the person I spoke with helped me decide which piece of equipment would best meet my needs (motorcycle trailer). She answered all my questions and prepared me for pick up. While at the De Pere location, the young woman that helped us was wonderful! She explained the process clearly, advised us on how best to use the equipment and return it. When I called to extend the rental, I spoke with Kevin (customer service rep in Georgia). He was polite, professional, and was able to help set up the extension with no issues. I could hear him smile over the phone! Im very happy with every level of my rental. I will be a return customer and I will share this great experience with everyone! Thank you so very much!

KELLY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

The vehicle was clean, ran great and got better fuel mileage than I had anticipated. I was very pleased with the overall experience!

Michelle M. 
Évaluation :
5

This Uhaul location was attentive to my needs. I needed the truck for 12 hours on a Saturday and it was not an issue. This was my first time using a Uhaul and I did not strap my stuff in. I ended up breaking an end table and microwave, nothing that Uhaul did, and they were very helpful in assisting me to clean up the mess to not have to pay an additional clean up fee. This location let me use their dumpster, broom, and dust pan to clean up the broken glass out of the back of the truck. I had paid for extra mileage and the charges on my credit reflected the actual mileage that I used. I am satisfied with their service.

Dezaray C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith V.  |  Expérience générale 
Évaluation :
5

Every single employee was so helpful and kind. I really appreciated them so much. I would definitely recommend this location to everyone moving.

Marie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dalton M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa S. 
Évaluation :
4

I rented an appliance dolly. I did not know at the time that both belts did not work and we're broken. Neither one rotated at all. Looks like it had been that way for a while based on how worn the plastic was around it. Was backbreaking trying to get the appliances up the stairs unfortunately. The employees at this location are great but appears no one checked the equipment. i'll let them know that when I returned it that it should not be rented until it's fixed

Dan Y. 
Évaluation :
5

First time user of UHaul. Was a great experience. Nice easy and straight forward. Merci.

Shari V. 
Évaluation :
5

De Pere, WI location- excellent service. Augusta, GA location- absolutely the worst service

Natalie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernardo S. 
Évaluation :
1

Check your equipment. You give me a 6x12 pull trailer that had 3 bad tires on it with one of them blowing out after driving only 20 miles. We were going to Wisconsin. It took over 4 hours for roadside service to come change the tires and only changed two. We had to drive from Ga to Tennessee. The next morning before we could even leave to drive to Wisconsin it took them 31/2 hours to get to us to change the last bad tire. Plus on top of all this they charged me almost $45 more than what they had originally quoted me. I will never rent from uhaul again!

Donald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
3

Getting the access code to work was terrible. The steps to access the building was terrible. Instead of a 2 step system, I'd recommend setting up a system that automatically locks and sets the alarm for each unit after its closed and unopened for 15 minutes. So Instead of sliding your card or entering a code twice, the first time you slide the card or enter the code should disarm the alarm as well as allow entry into the building. Also there's some great income revenue lost. As i was working unliading my truck, all i wanted was a bubbly beverage. I reccomend adding a vending machine at the entrance as people are coming in and out.

RICHARD F.  |  Online Move In 
Évaluation :
5

Your people are great!

Patricia H. 
Évaluation :
5

People real friendly and helpful.

Valerie G. 
Évaluation :
5

All was well.

Rex M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John I. 
Évaluation :
1

I had to fight and verify repeatedly a payment made for 4 months back in February and April. I even called 2 weeks ago to try to verify my current status with payment and whether or not they recognized and acknowledged that payment for $160 in April. The gentleman was nice however had no idea what I was talking about. He called the manager and never called me back which is about the fourth time that has happened. I even had the manager talk to the bank manager to verify that the payment was made. During that 3 to 4 month. I was not allowed access to my unit whatsoever. Yet they want me to continue making payments while this matter was being reviewed. The review took literally forever and I still don't like I said no the results. I have left my debit card number yet nothing has come out. Now I receive a notice email that on August 2nd there was a move out date. I have no clue but I presumed they have sold and confiscated everything. I am disabled and have difficulty getting from point A to B yet had to repeatedly go down to talk to the manager who is very nice however nothing seemed to ever get resolved. I have spoken to several other staff and personnel that have answered the phone because the local U-Haul self-storage rarely answers themselves and normally I get someone else from another location. Please verify if you must. If my belongings have been sold and that unit has been seized and auctioned off I will definitely pursue what my legal options are regarding this matter. You are more than welcome to verify all of my many Communications. None of those are going to include the many times I had to physically go down to the office and try to talk to someone who could help. All they kept telling me was that the matter was under review by the home office and upon resolution they would let me know. I am disappointed to say the least. The lady that ran the local storage facility was very nice however that doesn't help me whatsoever in recovering the cost of what I had in storage if they indeed did auction off the contents of the unit. You can reach me at j m e t t n e r 63@gmail.com. the only communication I have received was the recent request for the review that I am currently completing. There was never any communication indicating resolution of the payment from April nor a request for additional funds which should have come out of the debit card that I submitted in order to be up to date. Why they never took out payment is not something I know about however that should be on them not me.

John M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOYD Z. 
Évaluation :
5

Service was great at this location. Corporate service is very poor.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luann R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLINA R.  |  Expérience générale 
Évaluation :
5

They are the BEST!!!!

Ashley H. 
Évaluation :
5

Your Moving helpers list. Contacted services from your movers helper list. Movers didn't show and if I didn't contact them 4+ times, I feel there would not been anything notification they weren't going to complete the service aggeeement. Drez LLC

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robyn k.  |  Premières impressions 
Évaluation :
5

Best storage unit ever! Climate controlled, clean, great access and security. Way better than others I had looked at in the area. Would highly recommend!

Allison H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dianne e.  |  Expérience générale 
Évaluation :
3

It was very disappointing to reserve a unit at the location I moved to & was able to get the free month, until I got to the facility and was told, they don't do that there. Very misleading. Not to mention the unit flooded & am now told I have to move my things. Now I'm highly stressed because I don't have ppl to do that & can't afford to pay movers. Very stressful.

Melanie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Premières impressions 
Évaluation :
5

You had older, medium, and newer staff together. The older staff member was training a new hire, but kept being corrected on new things by the medium staff member, like multiple access cards and such. The old one knew his stuff and was friendly enough, the medium one knowledgeable and confident, and the newest one was funnily enough trying to keep it together between the back and forth. The part that struck me as exceptional was the older one was willing to learn! He wasn't "well that's not how I do things" about stuff. He listened and learned as well as the new kid.

NIKOLAS G.  |  Premières impressions 
Évaluation :
5

Everyone was always very helpful and supportive. Thank you to everyone who works there!

maritza g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIM M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M.  |  Online Move In 
Évaluation :
5

The staff was amazing.

ROBERT H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary p.  |  Expérience générale 
Évaluation :
5

Everything as been easy and professional. Very satisfied with the vehicles and storage.

Stephen N.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

myah t.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRIGETTE T.  |  Online Move In 
Évaluation :
5

It is by far the nicest storage place I've ever seen. The staff is friendly and helpful, but there is never enough staff and the wait to talk to someone is typically too long. Of course, that probably isn't the fault of who is working there because they are all fantastic.

Sheri E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael u.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lYN L.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY K.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly staff. Clean facilities.

Michael B.  |  Premières impressions 
Évaluation :
5

I had a very pleasant experience having a storage unit at this location. The unit was easy to access, secure, and I knew all of my items would be safe. The only reason I ended my use of the unit was that I moved. I would highly recommend these storage units.

Kaylin N.  |  Expérience générale 
Évaluation :
5

Everyone went above and beyond the whole time i rented from them. Clean. Friendly. Helpful. Understanding. Great facility great people great service

robin s.  |  Expérience générale 
Évaluation :
5

Just paid for unit yesterday. Did not move anything in yet. Was told unit had not been cleaned yet, which is fine not moving in quite yet.

marylee t.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

marshall l.  |  Premières impressions 
Évaluation :
5

Had a few issues with the access cards they would not give us access after taking with the manager they were able to just give us a numerical code to get in

Paul T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee S.  |  Premières impressions 
Évaluation :
5

Miranda was great! Thank you.

Randall K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAYLOR D.  |  Expérience générale 
Évaluation :
5

Thank you and very clean!!

Martha c.  |  Expérience générale 
Évaluation :
5

The gals went above and beyond to make things right when my on line reservation for storage was messed up. A hot cup of coffee on a freezing day really helped.

Debra L.  |  Premières impressions 
Évaluation :
5

Very clean, and the woman behind the desk was very kind and helpful.

David L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zach B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally L.  |  Premières impressions 
Évaluation :
5

The lady depere was very nice, friendly, answered my questions. There was no lock in the unit when I opened it and she said to take a lock from the office to put in on the unit which I didn't know was included. This experience so far is a lot different than the one I had with one of the moving trucks.

Ben V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL U.  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful, informative and attentive. It really made the experience smooth. Cassie was great to deal with

Matthew M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond B.  |  Premières impressions 
Évaluation :
4

Trying to book online with phone would not work. Got all the way through with my info but would not process at the end and gave no errors as to why. Switched to my computer and it went through. Signing in and out was not the clearest, found it to be a little confusing. Now that I'm in though everything is fix. The unit was clean the fact is indoors is great and seems very secure.

Kevin B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hailey D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa w.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barb S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G.  |  Expérience générale 
Évaluation :
5

It's always clean, anyone going in there can feel safe. The staff will bend over backwards to accommodate a person. I have nothing but praise for everything and everyone affiliated with that store.

Scott S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

liz n.  |  Expérience générale 
Évaluation :
5

It worked very well for our needs. It was easy to get into an easy to get things out of everything was dry and the whole facility was always clean & neat. The cost was great Thank you again! Lisa

Lisa G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally A.  |  Expérience générale 
Évaluation :
3

Could of been excellent if reservations for a reserved larger unit were available when I arrived. The facility staff were great at finding a combination of units to next to each other.

joseph l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

grant s.  |  Premières impressions 
Évaluation :
5

Kayleigh was very friendly and knowledgeable.

judy b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt G.  |  Premières impressions 
Évaluation :
4

I used the facility for a year and a half and never ran into a major problem. The staff was very helpful and primarily friendly. The computer software used is not very reliable and I did run into some issues. However this is not a reflection on the staff. They did everything within their power to circumvent the system issues. I would recommend this location to others.

april g.  |  Expérience générale 
Évaluation :
5

Loved the use of utility dolly's and how many there were. These are so very helpful and makes moving so much easier. I also love the community area where one can leave some items no longer needed or wanted, for somebody else to take. This is real cool!!

Jerelyn C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROB T.  |  Premières impressions 
Évaluation :
4

Calling the facility was frustrating at times. Staff wasn't available to answer calls. Renting a unit in the beginning was frustrating. I made three trips to the facility to rent a unit. Once I was able to secure a unit, it ran smoother.

Robyn M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sarah r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

liz n.  |  Premières impressions 
Évaluation :
1

I didn't even get a chance to use the unit. I didn't even move my stuff in yet and you canceled me. I hadn't moved in yet and you send me a message that because I didn't have anything in my unit, you were canceling me. I called and left a message to please don't cancel, I will be placing items there....you canceled me anyway. Very poor organization. I would never recommend you. Now, I don't have aMetzger. Obviously poor service and you don't check messages. Steven metzger.

steven m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K.  |  Expérience générale 
Évaluation :
2

The alarms when you open the storage door or take a cart is super annoying. I would not rent another unit because of that.

Ted L.  |  Online Move In 
Évaluation :
5

I was super pleased from the Start of ordering online. Every step of the process was easy and convenient. I got to my rental and entry was convenient and Thank you for the lock that was the welcome sheet. What great customer service.

Carla C.  |  Online Move In 
Évaluation :
5

Desk folks were great!

JENNIFER A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
5

I purchased the rental spot online on Saturday, when I got to the location the associate was super helpful with explaining how to access the building during business hours and outside of business hours. A lock wasn't in my room so he told me to swing back down if one wasn't there. He was friendly and I didn't feel like I was an inconvenience to the associate. So far great location and great customer service. It was also helpful having the carts available to bring stuff to my location. Nice job!

Samantha V.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA L.  |  Expérience générale 
Évaluation :