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EDWARD S.Customer Reviews for U-Haul Moving & Storage of Debary
Testimonials From Recent Customers
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Train staff on how to move tow dollies and trailers around. Don't expect your customer to do the impossible and back a tow dolly around another customers vehicle, a trailer and another dolly so when disconnected from vehicle it is where they want it. Apparently they have never backed a trailer or used the equipment available. Employee has a nice personality, just needs more training.
Joanne T.Printer was not working at time of pickup and employee did not walk around msg the truck with me to note current damage. Other than that things were fine. I had trouble on the road and needed roadside assistance which was a nightmare and I was stuck on the side of the highway for over 6 hours. There should be some compensation for this ordeal.
Mark H.Super easy pick up and drop off, fast service with nice equipment.
MARC K.Everything was great.
Danisha M.Nothing the lady was so very nice and helpful thanks to her
Rookmani A.Fast efficient service for a last minute van rental. Thanks uhaul.
Chris D.Everything is always in perfect condition, the employees are awesome, helpful and knowledgeable. Everything's always been perfect for me
barbara A.REALLY CLEAN FACILITY , TRUCK WAS PREPPED AND READY TO GO.
Debbie J.The truck had transmission issues which I reported upon returning the vehicle
LISA E.Prompt efficient and friendly. What more could I want.
barbara A.Everything was perfect there's nothing to change.
barbara A.I made a reservation 2 weeks in advance to have a drive up 10x10 space. I called 20 minutes before i drove there and they told me my space was available and when i got there i was told they didn't have any drive up space so they put me in an interior room. BTW, who puts A 3" step into a storage room building that you cant roll a cart in?
Jesse C. | Premières impressionsGreat Customer Service very helpful and professional Great attitude Thank You for stepping up and fixing the troubles
Craig T.Very friendly staff
Lou G.Everything was smooth great customer service by both representatives- thank you
Audel S.The truck usually said rented all day. However, the one that is on Enterprise . The lady said that we only we have 4 hours. So, ofcourse we did not make the only 4 hours. So, we call the rental place she said we can bring it at 5pm . So. I don't understand if is said all day why we have to returned it in 4 hours...
Eneid R.Like the fact that there was a 2nd hand community where you can leave good used furniture to others If they needed it. also Glad the Mgr told me Mattresses were not aloud to be left onsite. Otherwise there would have been a fee for disposal. overall good experience. Merci.
Michael H. | Expérience généraleMillie is awesome. She helped me a lot
Joleene G. | Expérience généraleI returned the equipment using the Ugaul app. It would not allow me to upload the required photo and there was no way to bypsass that step. I had to just lock the truck and leave the key in the drop box.
jennifer S.Millie was very Accommodating meeting my needs these last 2 weekend. Will return for any other moves. Thanks Millie
Barbara B.Millie and Ian was always helpful .
Gloria J. | Expérience généraleThe staff were all friendly and helpful.
JERRY W.Everything went good with U-Haul .
Jeffrey B.It was a good clean place
Zulma u. | Expérience généraleStaff was awesome helped get in and out in less than 10 mins
Arthur M.Millie was very nice.
Andrew B. | Premières impressionsHonestly, nothing Paola was truly what you call a professional, she was very helpful and knowledgeable. She demonstrated amazing Customer Service Skills. She's a true asset to the Uhaul company. Thanks Paola!
Derick C.Nice experience...would use again
LUIS S. | Expérience généraleMillie was an absolute nightmare. 1 day before Thanksgiving she called and harassed me about my payment being late. She told me I would lose my stuff soon and they don't rent to people who don't pay on time. I told her my whole life is in the unit and I am living in a hotel at the moment and I will pay as soon as I can. I ended up in the hospital that night having a panic attack thinking all of our stuff would be sold..... Multiple times I came in and she was also very rude to me. I even complained about her Multiple times to the next closest uhaul place. She is a horrible person and should be fired!!! I got an email address from another uhaul place to file a formal complaint about her. I've always liked and used Uhaul. She should be fired, she gives uhaul a bad name.
Rebecca Lee E. | Expérience généraleEnterprise Road is my GOTO location and they are always great to work with!
Brenda J.Great overall
AYANA W.Many great experiences with this tam. Thank you.
Robert B.Great Service
RICARRDO S.Facility did not provide the equipment I had reserved days in advance, and offered an alternative option, which was not helpful for my situation.
Steve Z.I dealt with both of the Orange City location and the Debary location and both women had extremely amazing customer service and I felt like a valued customer!
Tara M.The lady who checked us out, I think her name was Mindi, she was very helpful and curteous
James H.Don't quote me 136 dollars then go back and charge me an additional 93 dollars. The move was 1 way under 30 miles. Barely a quarter of gas used. Unbelievable!
MILEIDY D.Pleasant experience, friendly staff
James R. | Premières impressionsNothing at all. The service, as always, was fast, friendly, and funâ€" even while there were network issues. It's always a delight to work with the staff at this location. I'm just saddened that there were no available units to rent there. I will always choose this location, no matter how far I have to travel.
Leslene L.More parking spaces lol
Anthony R.Très bien
ALFRED O. | Premières impressions.
Rachel H. | Premières impressionsGreatest place
MANUEL T. | Expérience généraleOrdered on line. Quick check in/out. Great experience
Linda F.Please be careful and make sure you check what's the miles on your rental. Your paperwork and the actual miles is different...mines was more on the dash. Also they charged me $10 for blankets that I did not use! It wasn't even opened, and was still in its sealed plastic bag! They will nickle and dime you. Unfortunately They just lost my present and future business over $10. NEVER AGAIN!
MICHAEL K.The check-engine light was on, low tire pressure light went on and the air conditioning kicked on and off intermittently.
Edwin R.Check the truck/vans for issues in the future. The van felt and sounded like it needed new brakes. And there was an issue with the drivers side window. Every stop I had to make sure that black strip at the door/window was secure so it didn't fly off.
Marcla G.Very nice Uhaul office...easy to get to...she was super nice (I forgot to get her name)...and definitely would recommend.
Joleen M.I've been here 21 years and I've used them now three times always a great experience I'm glad that they're there that's why I keep on going back
Miguel A.Great experience, very easy and fast!
Jose B.Our storage experience was perfect. Millie takes care of her clients in any way she can. Also, personnel were knowledgeable and very accommodating. 5 Star operation!
Carl G. | Expérience généraleGreat service Thanks
Jose F.Millie very pleasant,helpful person she my stay welcoming Millie us an asset to your company . Thank you Millie.
Virginia a. | Expérience généraleThe manager at the storage and drop off location was absolutely courteous and helpful with all my needs. Very professional and knowledgeable of everything that needed to be done. Very pleasant experience.
Natanael T. | Premières impressionsA lot of Uhaul trucks at the end of Ailes making it hard to maneuver around them.
Nancy V. | Expérience généraleThe staff was accommodating to all my needs and friendly. Facility well kept and well lit.
Stacey S. | Expérience généraleI would not go anywhere else!
Josephine O. | Premières impressionsThe staff is always so friendly and eager to assist. Great location and great people.
Keith B. | Expérience généraleCaryl was very pleasant and a great help to us!
Arlene B. | Premières impressionsThe units that are outside but enclosed in the buildings need fans installed they are very hot when you are inside them that’s the only thing I found wrong with this storage unit
Garland S. | Expérience généraleThe lady was nice and helpful
Cherita B. | Premières impressionsThe office manager is very rude. The few times I have gone into the office she would interrupt anytime I was trying to speak and wouldn't listen to me.
Taylor K. | Expérience généraleHad to cancel unit but we are long time customers of this facility. Millie and staff are absolutely phenomenal! Dropping moving trucks off Monday the 14th . As always this staff goes above and beyond customer expectations!
Connie L. | Premières impressionsGod Bless You All
Louise S. | Expérience généraleMerci.
mark c. | Expérience généraleI rented here for over a decade - and had ZERO issues. Millie was extremely helpful with anything I ever needed. I would definitely recommend this facility. It is very well kept, and clean. I rented an air conditioned unit, and it was perfect - no bugs/rodents. The rent was affordable - and was not a bait and switch, after my move in - like a lot of other places I've rented. Thank you to the staff here, I appreciate your kindness!
MICHELLE Y. | Expérience généraleExcellent
John M. | Premières impressionsExceeded my expectations
Carl G. | Premières impressionsAlways friendly and helpful.
JAMES A. | Premières impressionsThe experience was excellent from start to finish. The staff at this location were amazingly friendly and helpful. They are the ones that definitely make this site. The location was clean and well maintained. I would do business there again for sure!
Rodney U. | Expérience généraleI have been a Uhaul Customer for a few years. I have used the storage unit, rented Uhaul trucks and also used the Uhaul Hired Help feature on their site. Everytime, the Debary general manager Millie McClure went over and beyond. I can not express how grateful I am. Thank you Millie!!! You definitely helped ease my moving anxiety.
Dora T. | Expérience généraleMillie McClure is very customer focused and exactly the type of person you need facing your customers!
Timothy B. | Premières impressionsVery nice people working here.
Sandra J. | Expérience généraleNo issues moving in..
Alana A. | Premières impressionsI would recommend this facility!
Lori C. | Expérience généraleLos storages de UHaul son buenos y accesibles en todo, son espaciosos y hasta el precio está bien, como cuando llegamos al de Enterprice un buen lugar de almacenaje, los empleados son amables, yo recomiendo no hay mejores storages que los de UHaul.
Percy M. | Expérience généraleStaff was super, especially Millie and I think her name is Christina...
RITA H. | Expérience généraleIt's nice to see a smile, moving day isn't pleasant. The staff is!
Jennifer M. | Expérience généraleVery friendly staff and manager Would highly recommended
Barry L. | Expérience généraleYou have to buy their lock. I felt like a bother to the employee working- I believe her tag said owner.
Annika L. | Premières impressionsThank you so very much for everything! Excellent staff! Great customer service!
Michelle H. | Expérience généraleExcellent experience!
Steve Z. | Premières impressionsMillie was extremely helpful the day I checked in (compared to the other location on 17-92.) I'm glad I was turned away from them otherwise I wouldn't have had the less-stressed experience with my out-of-state move. Thanks Ms. Millie.朗
KAREN W. | Expérience généraleVery nice facility. Good location.
John R. | Expérience généraleYoung lady working was awesome
Tabetha J. | Premières impressionsMillie is awesome and always a pleasure to deal with. I will definitely use her facility again if I ever need another storage unit.
Joseph R. | Expérience généraleThere was bugs crawling out of other units and the lights didn’t stay on
Wyatt F. | Expérience généraleCustomer service very professional and helpful and friend I definitely and highly recommend the uhaul of orange city (debary)
Victor P. | Premières impressionsThe staff is great
WALTER C. | Expérience généraleHad truck reservations in Cocoa Florida was supposed to have a storage unit reserved in Debary Florida and also to be able to return truck it was a mess got ran back-and-forth to Orange city and Debary. Made two trips to each place got charged for over mileage. Got told at one place couldn't turn the truck In there because they had no room for it.
Pam P. | Premières impressionsMillie was extremely accommodating and professional . My move was a lot less complicated bc of her.
KAREN W. | Premières impressionsgreat thhks
Olga D. | Expérience généraleThe 2 females (I wish I could remember their names) that are almost always here are both super kind and run this place extremely efficient. Even when they are busy those 2 women know how to hustle and still provide great customer service. A special thanks to the woman with the blonde hair. When we originally got the storage unit she didn't have me on their reservation list even though I had a reservation number for their location. She was kind enough to be able to provide us with a 10x20 storage unit that we needed for our things. Overall great service and would recommend this location to everyone.
AMY MARIE B. | Expérience généraleKeep up the Great work- Wendy & Mellie
Stanley A. | Premières impressionsMillie and the whole crew are very good people to work with. Never ever a problem. I would give them ten stars if they had it.
Richard T. | Premières impressionsCustomer service was amazing!
stuart f. | Premières impressionsI have been using this facility off and on for years. Millie and her crew are always friendly and happily go about about their work. It is a pleasure to do business with them. I cannot say that about all Uhaul locations I have used through the years.
Bruce F. | Premières impressionsCustomer service was accommodating with changes I needed to make during my reservation they were very helpful with everything I needed for my move.
Jonathan M. | Premières impressionsMILLOIE IS THE BEST
JOSE C. | Premières impressionsVery happy! Staff always a pleasure speaking to, and fast & convenient service when paying your bill! Thank you to all that made my experience with Uhaul very nice!
Kathy G. | Expérience généraleLoved it- we have used them twice.
Vivian K. | Expérience généraleThe folks that run this facility are top notch people. Very friendly and extremely helpful. I praise their customer service.
Gary P. | Expérience généraleNeed ramps over the door threasholds. A 2 inch drop is impossible to get over with loaded furniture dolly. Damaged oak dresser, dolly stopped, dresser kept going. All doors like that. Tried to check in to unit to unload and return truck 20 mins before closing and giy inside shut computer down so he couldnt help me. Had to come back mext day and go over on milage and jad to hire help the next day to unload.
Walter H. | Expérience généraleVery, very friendly, knew the answer to every question I asked, and was very patient with the unloading of my truck, couldn't have asked for a nicer person to deal with, very professional, would reccomend this Uhual storage to everyone
James H. | Premières impressionsWe had a new shed installed on our property and no longer had a need for the storage facility.
Dominick D. | Expérience généraleI was treated with respect and a knowledgeable person. I was very pleased with the service
Radames M. | Premières impressionsEasy transaction. People always very very helpful.
barbara a. | Premières impressionsI was able to walk in and walk out with a rental, and a storage room in less than 30 mins, returned and stored my goods all within 4 hours. Merci
Rafael D. | Premières impressionsVery courteous, efficient, professional young men who really knew how to pack a truck. The owner and his wife are wonderful people to work with and both are make sure you understand everything.
Vivian K. | Premières impressionsThe women that helped us with our check-in was fantastic and extremely friendly.
Gary P. | Premières impressionsThank you for keeping my belongings safe and secure. Well done!
sharon m. | Expérience généraleyour prices are too high you're not competitive with other places you want $75 for five by five I just got a 10 by 5 for $64 and only $1 for the first month's rent comparatively speaking for the 10 b
Diane B. | Expérience généraleThey was very helpful respectful and polite I highly recommend this place
yolonda h. | Expérience généraleStaff and facilities were awesome. Thanks
Felix R. | Expérience généraleNot secure, no locks on storage facilities exterior doors. Used to have 'em, now just walk right in. Probably not too difficult to break into a locker.
Paul L. | Expérience généraleThe rental was extremely easy and quick. The owner was very nice.
Kyle L. | Premières impressionsExtremely professional
jeffery h. | Expérience généraleAlways professional and courteous staff. Only place I use when I need storage. And I highly recommend.
Desi Rae M. | Expérience généraleThe heart that the owner and staff have is so big and awesome. Everyone was helpful and professional.
Brandon M. | Expérience généraleStaff was very friendly and helpful.
jennifer d. | Expérience généraleVery professional and understanding to our needs
jeffery h. | Premières impressionsMillie is Great To to do business with.
Cynthia H. | Premières impressionsPlace was very nice and
KELLY G. | Expérience généraleWonderful service
lisa s. | Expérience généraleMonthly rental for the size storage and climate control was within reasonable cost to rent, compared to other storage facilities that are overrated and unrealistic rental cost.
arcadio r. | Expérience généraleAll the folks here are very friendly and helpful. Move in and move out was made very easy. Would definitely use them again. Thanks U-Haul of Debary.
Scott T. | Expérience généraleEverything was great. Thank you!
Betty W. | Expérience généraleAwesome people at this location. Will definitely use again.
Ralph B. | Premières impressionsMerci.
Kevin W. | Expérience généraleFriendly staff, knowledgeable
Steve C. | Premières impressionsAwesome customer service, friendly and very helpful staff.
Jose R. | Expérience généraleClean very easy and fast service
Jorge a. | Premières impressionsThank you for pleasant experience
Kevin W. | Premières impressionsThere were significant issues to my move in. Things cleared once the manager intervened.
Sandra L. | Expérience généraleMY moving out was as good as my moving in.
DALE D. | Expérience généraleBest place!
pam h. | Expérience généraleI can't say anything negative. They resolved my need.
Susan R. | Expérience généraleThe lady that was at the desk was just amazing The Owner kept blowing up her phone and I thought that was really rude of the owner but the girl who was working was just AMAZING
coty m. | Expérience généraleI was overcharged for fuel I had proof the fuel was not full of the Uhaul I picked up. I was overcharged for fuel, my dispute wasn't settled properly. Need my refund handled professionally!!!!!
Marquis D. | Expérience généraleEverything was great
Georgia G. | Expérience généraleVery impressed and pleased with the staff and the facility! Highly recommend them
Paul B. | Expérience généraleWater leak in unit. Ruined some of my stuff. BAD NEWS!!! Lights inside the indoor facility are on a timer. The light time goes out too fast. My wife has a walking disability,Lights went off on timer!
Robert G. | Expérience généraleThe entire process was flawless. The manager was so friendly and helpful.
Stacey B. | RéservationExcellent choice.
David A. | Expérience généraleMy main concern was the increase in the price of the unit.
SHERLIE M. | Expérience généraleIt was nice to keep my things in a clean and safe place.
Emmanuel A. | Expérience généraleThe staff was very friendly and helpful. The overall experience was very good.
mary w. | Expérience généraleHad to wait a long time while attendant waited on others renting trucks, etc. Need two people in office when it's busy time.
Gwendolyn M. | Expérience généraleMy problem wasn't the ones who own or run the storage place. But the first day apon moving in some junkies were locked out asking about cutting the bolts on their unit.
Thomas B. | Expérience généraleThe service that was provided on the day we arrived in Florida was excellent. Millie provided great customer service for our needs especially after a long drive from Ohio. Thank you!
Cindy D. | RéservationVery professional. Team will help with a good attitude.
David R. | Expérience généraleAlways helpful.
Donnella H. | Expérience généraleThank you Melinda and Millie for all your help for the past year, this facility is tops because of you two ladies
beverly m. | Expérience généraleAwesome experience, a will highly recommended.
HECTOR A. | Expérience généraleIt really was a nice, quiet, clean and convenient facility. Easy access and excellent service.
Jeremy R. | Expérience généraleA very convenient and painless storage space experience. Staff was very helpful and attentive.
Donald P. | Expérience généraleSTAFF WERE EXCEPTIONALLY HELPFUL AND ALWAYS COURTEOUS. THANK YOU FOR A GOOD EXPERIENCE DURING A STRESSFUL TIME OF MOVING.
diane g. | Expérience généraleThis place is clean, great customer service. If i needed a storage unit I will use them again.
Esemralda S. | Expérience généraleMillie is very helpful in helping choose a storage unit that was large enough for all our stuff. Her storage units are clean and don't have any bugs. I HIGHLY recommend her storage units.
Shauna M. | Expérience généraleThe first free month certificate is a joke. I got locked in the facility for three hours.The insulation on the ceiling fell all over my stuff
Terry M. | Expérience générale