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Gonzalo F. | Online Move InCustomer Reviews for U-Haul Moving & Storage of Debary
Testimonials From Recent Customers
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I was told to drop it off at a certain location, that location kept bringing me to an empty lot and then finally I found another nearby uhaul and had to drop it there because I didn't feel safe in the middle of the night leaving it where I was told to leave it
Lisa W.Very professionally
Leonora A. | Expérience généraleLarger key return slot.
Jordan B.I’ve used this storage unit location multiple times over the past decade and they have always been great.
Michael H. | Expérience généraleBeen a uhaul customer for years. The facility is always kept clean, at the locations I've used. In Debary, FL and Melbourne(Suntree), FL.
Michelle G. | Expérience généraleMrs. Eunice Cruz was very attentive and focus on a wonderful service, from the reminder call and email to the manner that she covered and run the store by herself. My wife and I definitely felt like family were behind the counter. Merci.
Pedro V.The customer service staff was courteous and diligent.
Timeka J.Lady in charge very helpful in hooking up
Billie B.Service was great. Clean, professional,lady running the location was very helpful,and kind she made the move so much easier.
Kenneth B.No improvement
Glenn W.This place was fine. But your online software had me at another location in Deland Fl that didn't open until 10am. We asked for a 8am pickup. Not sure why your software chose that location when they didn't open until 10. Then your 24/7 software wouldn't work for us. So we couldn't check the vehicle out ourselves at the location you suggested. So I had to call a u haul dealer in orange city Fl. They didn't have a one way truck. But she was kind enough to find one for us in Debary Fl. So overall our experience was not very pleasant or easy. Maybe your software needs to make the pick up time part of the criteria when assigning locations.
Donald W.Everyone at this location was Amazing as well.🙂🙏🏽â¤ï¸👍🏽🏆🥇
Alexis S.Their equipment looked to be a lot newer than what I used.
David S.The van needed a better cleaning inside and the a/c vents had a terrible smell. Van drove excellent.
Louis R.However, having just one individual work on a Sunday, with so many people waiting made for a difficult situation, but she did her best.
Paul W.Honestly, nothing noteworthy to improve upon. This was my best UHaul experience to date, from customer service to the vehicle itself. Excellent location!
David D.Very disappointed with previous location 3130 Howland blvd. They did not have the Cargo van ready to be picked up. Had to start scrambling to find another location at the last minute which messed up by time schedule for the day. Also ended up spending more in mileage and gas because the Debary location is out of my way.
Adewale O.Train staff on how to move tow dollies and trailers around. Don't expect your customer to do the impossible and back a tow dolly around another customers vehicle, a trailer and another dolly so when disconnected from vehicle it is where they want it. Apparently they have never backed a trailer or used the equipment available. Employee has a nice personality, just needs more training.
Joanne T.Printer was not working at time of pickup and employee did not walk around msg the truck with me to note current damage. Other than that things were fine. I had trouble on the road and needed roadside assistance which was a nightmare and I was stuck on the side of the highway for over 6 hours. There should be some compensation for this ordeal.
Mark H.Super easy pick up and drop off, fast service with nice equipment.
MARC K.Everything was great.
Danisha M.Nothing the lady was so very nice and helpful thanks to her
Rookmani A.Fast efficient service for a last minute van rental. Thanks uhaul.
Chris D.Everything is always in perfect condition, the employees are awesome, helpful and knowledgeable. Everything's always been perfect for me
barbara A.REALLY CLEAN FACILITY , TRUCK WAS PREPPED AND READY TO GO.
Debbie J.The truck had transmission issues which I reported upon returning the vehicle
LISA E.Prompt efficient and friendly. What more could I want.
barbara A.Everything was perfect there's nothing to change.
barbara A.I made a reservation 2 weeks in advance to have a drive up 10x10 space. I called 20 minutes before i drove there and they told me my space was available and when i got there i was told they didn't have any drive up space so they put me in an interior room. BTW, who puts A 3" step into a storage room building that you cant roll a cart in?
Jesse C. | Premières impressionsGreat Customer Service very helpful and professional Great attitude Thank You for stepping up and fixing the troubles
Craig T.Very friendly staff
Lou G.Everything was smooth great customer service by both representatives- thank you
Audel S.The truck usually said rented all day. However, the one that is on Enterprise . The lady said that we only we have 4 hours. So, ofcourse we did not make the only 4 hours. So, we call the rental place she said we can bring it at 5pm . So. I don't understand if is said all day why we have to returned it in 4 hours...
Eneid R.Like the fact that there was a 2nd hand community where you can leave good used furniture to others If they needed it. also Glad the Mgr told me Mattresses were not aloud to be left onsite. Otherwise there would have been a fee for disposal. overall good experience. Merci.
Michael H. | Expérience généraleMillie is awesome. She helped me a lot
Joleene G. | Expérience généraleI returned the equipment using the Ugaul app. It would not allow me to upload the required photo and there was no way to bypsass that step. I had to just lock the truck and leave the key in the drop box.
jennifer S.Millie was very Accommodating meeting my needs these last 2 weekend. Will return for any other moves. Thanks Millie
Barbara B.Millie and Ian was always helpful .
Gloria J. | Expérience généraleThe staff were all friendly and helpful.
JERRY W.Everything went good with U-Haul .
Jeffrey B.It was a good clean place
Zulma u. | Expérience généraleStaff was awesome helped get in and out in less than 10 mins
Arthur M.Millie was very nice.
Andrew B. | Premières impressionsHonestly, nothing Paola was truly what you call a professional, she was very helpful and knowledgeable. She demonstrated amazing Customer Service Skills. She's a true asset to the Uhaul company. Thanks Paola!
Derick C.Nice experience...would use again
LUIS S. | Expérience généraleMillie was an absolute nightmare. 1 day before Thanksgiving she called and harassed me about my payment being late. She told me I would lose my stuff soon and they don't rent to people who don't pay on time. I told her my whole life is in the unit and I am living in a hotel at the moment and I will pay as soon as I can. I ended up in the hospital that night having a panic attack thinking all of our stuff would be sold..... Multiple times I came in and she was also very rude to me. I even complained about her Multiple times to the next closest uhaul place. She is a horrible person and should be fired!!! I got an email address from another uhaul place to file a formal complaint about her. I've always liked and used Uhaul. She should be fired, she gives uhaul a bad name.
Rebecca Lee E. | Expérience généraleEnterprise Road is my GOTO location and they are always great to work with!
Brenda J.Great overall
AYANA W.Many great experiences with this tam. Thank you.
Robert B.Great Service
RICARRDO S.Facility did not provide the equipment I had reserved days in advance, and offered an alternative option, which was not helpful for my situation.
Steve Z.I dealt with both of the Orange City location and the Debary location and both women had extremely amazing customer service and I felt like a valued customer!
Tara M.The lady who checked us out, I think her name was Mindi, she was very helpful and curteous
James H.Don't quote me 136 dollars then go back and charge me an additional 93 dollars. The move was 1 way under 30 miles. Barely a quarter of gas used. Unbelievable!
MILEIDY D.Pleasant experience, friendly staff
James R. | Premières impressionsNothing at all. The service, as always, was fast, friendly, and funâ€" even while there were network issues. It's always a delight to work with the staff at this location. I'm just saddened that there were no available units to rent there. I will always choose this location, no matter how far I have to travel.
Leslene L.More parking spaces lol
Anthony R.Très bien
ALFRED O. | Premières impressions.
Rachel H. | Premières impressionsGreatest place
MANUEL T. | Expérience généraleOur storage experience was perfect. Millie takes care of her clients in any way she can. Also, personnel were knowledgeable and very accommodating. 5 Star operation!
Carl G. | Expérience généraleMillie very pleasant,helpful person she my stay welcoming Millie us an asset to your company . Thank you Millie.
Virginia a. | Expérience généraleThe manager at the storage and drop off location was absolutely courteous and helpful with all my needs. Very professional and knowledgeable of everything that needed to be done. Very pleasant experience.
Natanael T. | Premières impressionsA lot of Uhaul trucks at the end of Ailes making it hard to maneuver around them.
Nancy V. | Expérience généraleThe staff was accommodating to all my needs and friendly. Facility well kept and well lit.
Stacey S. | Expérience généraleI would not go anywhere else!
Josephine O. | Premières impressionsThe staff is always so friendly and eager to assist. Great location and great people.
Keith B. | Expérience généraleCaryl was very pleasant and a great help to us!
Arlene B. | Premières impressionsThe units that are outside but enclosed in the buildings need fans installed they are very hot when you are inside them that’s the only thing I found wrong with this storage unit
Garland S. | Expérience généraleThe lady was nice and helpful
Cherita B. | Premières impressionsThe office manager is very rude. The few times I have gone into the office she would interrupt anytime I was trying to speak and wouldn't listen to me.
Taylor K. | Expérience généraleHad to cancel unit but we are long time customers of this facility. Millie and staff are absolutely phenomenal! Dropping moving trucks off Monday the 14th . As always this staff goes above and beyond customer expectations!
Connie L. | Premières impressionsGod Bless You All
Louise S. | Expérience généraleMerci.
mark c. | Expérience généraleI rented here for over a decade - and had ZERO issues. Millie was extremely helpful with anything I ever needed. I would definitely recommend this facility. It is very well kept, and clean. I rented an air conditioned unit, and it was perfect - no bugs/rodents. The rent was affordable - and was not a bait and switch, after my move in - like a lot of other places I've rented. Thank you to the staff here, I appreciate your kindness!
MICHELLE Y. | Expérience généraleExcellent
John M. | Premières impressionsExceeded my expectations
Carl G. | Premières impressionsAlways friendly and helpful.
JAMES A. | Premières impressionsThe experience was excellent from start to finish. The staff at this location were amazingly friendly and helpful. They are the ones that definitely make this site. The location was clean and well maintained. I would do business there again for sure!
Rodney U. | Expérience généraleI have been a Uhaul Customer for a few years. I have used the storage unit, rented Uhaul trucks and also used the Uhaul Hired Help feature on their site. Everytime, the Debary general manager Millie McClure went over and beyond. I can not express how grateful I am. Thank you Millie!!! You definitely helped ease my moving anxiety.
Dora T. | Expérience généraleMillie McClure is very customer focused and exactly the type of person you need facing your customers!
Timothy B. | Premières impressionsVery nice people working here.
Sandra J. | Expérience généraleNo issues moving in..
Alana A. | Premières impressionsI would recommend this facility!
Lori C. | Expérience généraleLos storages de UHaul son buenos y accesibles en todo, son espaciosos y hasta el precio está bien, como cuando llegamos al de Enterprice un buen lugar de almacenaje, los empleados son amables, yo recomiendo no hay mejores storages que los de UHaul.
Percy M. | Expérience généraleStaff was super, especially Millie and I think her name is Christina...
RITA H. | Expérience généraleIt's nice to see a smile, moving day isn't pleasant. The staff is!
Jennifer M. | Expérience généraleVery friendly staff and manager Would highly recommended
Barry L. | Expérience généraleYou have to buy their lock. I felt like a bother to the employee working- I believe her tag said owner.
Annika L. | Premières impressionsThank you so very much for everything! Excellent staff! Great customer service!
Michelle H. | Expérience généraleExcellent experience!
Steve Z. | Premières impressionsMillie was extremely helpful the day I checked in (compared to the other location on 17-92.) I'm glad I was turned away from them otherwise I wouldn't have had the less-stressed experience with my out-of-state move. Thanks Ms. Millie.朗
KAREN W. | Expérience généraleVery nice facility. Good location.
John R. | Expérience généraleYoung lady working was awesome
Tabetha J. | Premières impressionsMillie is awesome and always a pleasure to deal with. I will definitely use her facility again if I ever need another storage unit.
Joseph R. | Expérience généraleThere was bugs crawling out of other units and the lights didn’t stay on
Wyatt F. | Expérience généraleCustomer service very professional and helpful and friend I definitely and highly recommend the uhaul of orange city (debary)
Victor P. | Premières impressionsThe staff is great
WALTER C. | Expérience généraleHad truck reservations in Cocoa Florida was supposed to have a storage unit reserved in Debary Florida and also to be able to return truck it was a mess got ran back-and-forth to Orange city and Debary. Made two trips to each place got charged for over mileage. Got told at one place couldn't turn the truck In there because they had no room for it.
Pam P. | Premières impressionsMillie was extremely accommodating and professional . My move was a lot less complicated bc of her.
KAREN W. | Premières impressionsgreat thhks
Olga D. | Expérience généraleThe 2 females (I wish I could remember their names) that are almost always here are both super kind and run this place extremely efficient. Even when they are busy those 2 women know how to hustle and still provide great customer service. A special thanks to the woman with the blonde hair. When we originally got the storage unit she didn't have me on their reservation list even though I had a reservation number for their location. She was kind enough to be able to provide us with a 10x20 storage unit that we needed for our things. Overall great service and would recommend this location to everyone.
AMY MARIE B. | Expérience généraleKeep up the Great work- Wendy & Mellie
Stanley A. | Premières impressionsMillie and the whole crew are very good people to work with. Never ever a problem. I would give them ten stars if they had it.
Richard T. | Premières impressionsCustomer service was amazing!
stuart f. | Premières impressionsI have been using this facility off and on for years. Millie and her crew are always friendly and happily go about about their work. It is a pleasure to do business with them. I cannot say that about all Uhaul locations I have used through the years.
Bruce F. | Premières impressionsCustomer service was accommodating with changes I needed to make during my reservation they were very helpful with everything I needed for my move.
Jonathan M. | Premières impressions