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SPIROS K.Customer Reviews for U-Haul Moving & Storage of Debary
Testimonials From Recent Customers
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Nice experience...would use again
LUIS S. | Expérience généraleMillie was an absolute nightmare. 1 day before Thanksgiving she called and harassed me about my payment being late. She told me I would lose my stuff soon and they don't rent to people who don't pay on time. I told her my whole life is in the unit and I am living in a hotel at the moment and I will pay as soon as I can. I ended up in the hospital that night having a panic attack thinking all of our stuff would be sold..... Multiple times I came in and she was also very rude to me. I even complained about her Multiple times to the next closest uhaul place. She is a horrible person and should be fired!!! I got an email address from another uhaul place to file a formal complaint about her. I've always liked and used Uhaul. She should be fired, she gives uhaul a bad name.
Rebecca Lee E. | Expérience généraleEnterprise Road is my GOTO location and they are always great to work with!
Brenda J.Great overall
AYANA W.Many great experiences with this tam. Thank you.
Robert B.Great Service
RICARRDO S.Facility did not provide the equipment I had reserved days in advance, and offered an alternative option, which was not helpful for my situation.
Steve Z.I dealt with both of the Orange City location and the Debary location and both women had extremely amazing customer service and I felt like a valued customer!
Tara M.The lady who checked us out, I think her name was Mindi, she was very helpful and curteous
James H.Don't quote me 136 dollars then go back and charge me an additional 93 dollars. The move was 1 way under 30 miles. Barely a quarter of gas used. Unbelievable!
MILEIDY D.Pleasant experience, friendly staff
James R. | Premières impressionsNothing at all. The service, as always, was fast, friendly, and funâ€" even while there were network issues. It's always a delight to work with the staff at this location. I'm just saddened that there were no available units to rent there. I will always choose this location, no matter how far I have to travel.
Leslene L.More parking spaces lol
Anthony R.Très bien
ALFRED O. | Premières impressions.
Rachel H. | Premières impressionsGreatest place
MANUEL T. | Expérience généraleOrdered on line. Quick check in/out. Great experience
Linda F.Please be careful and make sure you check what's the miles on your rental. Your paperwork and the actual miles is different...mines was more on the dash. Also they charged me $10 for blankets that I did not use! It wasn't even opened, and was still in its sealed plastic bag! They will nickle and dime you. Unfortunately They just lost my present and future business over $10. NEVER AGAIN!
MICHAEL K.The check-engine light was on, low tire pressure light went on and the air conditioning kicked on and off intermittently.
Edwin R.Check the truck/vans for issues in the future. The van felt and sounded like it needed new brakes. And there was an issue with the drivers side window. Every stop I had to make sure that black strip at the door/window was secure so it didn't fly off.
Marcla G.Very nice Uhaul office...easy to get to...she was super nice (I forgot to get her name)...and definitely would recommend.
Joleen M.I've been here 21 years and I've used them now three times always a great experience I'm glad that they're there that's why I keep on going back
Miguel A.Great experience, very easy and fast!
Jose B.Our storage experience was perfect. Millie takes care of her clients in any way she can. Also, personnel were knowledgeable and very accommodating. 5 Star operation!
Carl G. | Expérience généraleGreat service Thanks
Jose F.Great experience
Donald L.The staff really helped me by showing me how to hook up an auto transport for my jeep for a 350 mile trip. With a 15' trip and a 10x10 storage unit of my belongings i really was overwhelmed. The women both told me that I could make my move just fine. I did it!! Thank you for the complete instructions and the pep talk. I would highly recommend this location.
STACY T.This location was very good, but i tried to take it first to a closer location (Deltona marathon) as listed on U-Haul website only to discover that they are no longer affiliated with U-Haul. Update your internet information.
Gregory P.I normally went to the location on 17-92 in orange city, however by mistake when I made my reservation I made the pick up at this location. And when I have to use u-haul again, I will make sure to use this location again. The lady at the counter was so nice and helpful. There's this one lady at the other location that is just rude and unpleasant. I really liked this location and the lady that worked there. I will definitely refer y'all to other people
Anna A.Everything was perfect
zachary J.5th location that finallyntook truck. I dont understand how i got charged mileage and a extra day because nobody had room for this truck. Thats not my problem.
JEREMY H.The manager at the storage and drop off location was absolutely courteous and helpful with all my needs. Very professional and knowledgeable of everything that needed to be done. Very pleasant experience.
Natanael T. | Premières impressionsI like the damage/ contest options with the pictures.
Gerald S.The woman helping me (I think she was the manager maybe? Not sure…) at 4:45 on 8/31 was extremely quick, pleasant, and got me on the road easily. She really made me feel like she was there for me! When I couldn't get the air to come on in the van, she came out side right away and helped me. Would definitely rent from this location again!!
Brandon E.I wish it was more clear that a uhaul self pickup order will automatically cancel if you are more than 15 minutes late to pick up the rental. That has nothing to do with the location, which was a very bright ray of sunlight in a stressful day.
Brian S.Miss Millie was superb made the rental easy thanks Miss Millie
MARY D.Thanks! Best UHAUL ever!
Gregory C.I don't think we should be charged for use of the dolly. If it is there we should be allowed to use it without being charged extra.
Dominick D.I would highly recommend this location! I have had 2 excellent experiences with them!
Arlene B.I would not go anywhere else!
Josephine O. | Premières impressionsI wish I could remember her name. The employee was very knowledgeable. We hit a few bumps in the rental process and she fixed every one of them. She was kind and professional. Amazing experience.
CHRISTINA M.Everything was good clean and a good ride the only thing was the gas mileage like we had to stop every hour to get gas
Timothy V.I had to stop at 5 different locations before I could find one to drop off the equipment.
GIOVANNI M.The process was very easy and the person who assisted me was fantastic! Merci.
Marina R.I returned the truck early and with fewer miles a coupon to use for next time would have really made my day. As a multiple time user of uhaul, I have really had mixed experience. It seems that for each good experience I have there is equally one just as bad. I think next time, I will just use a rental truck from Home Depot.
ELIZABETH A.Nothing. I went twice in two weeks and the gal there was super friendly and helpful.
Matthew W.Person working the desk was extremely rude. Apparently U-Haul policy is that if you don't pick up at exactly the time you request, they cancel your reservation ( should make that clearer during reservation process). She acted like she was doing me a favor to call me with an attitude to tell me it was going to cancel. When I apologized and told her it was not clear on the website, she continued to tell me it was my problem and I should have known. Very unprofessional. I will not be using this location again in the future and would never recommend anyone to them for anything. In fact, I may not be using U-haul again because I believe if you are going to have insane company policies, you should make customers aware so they can avoid being chastised by the employee when they arrive to pick-up.
Christopher W.The truck had a bottle and pieces of pretzels behind and under seat, cup holders were dirty, and the truck leaks in the back
Sandra M.Took us 3 hours to finally pick up the trailer. One if the ladies was rude& gruff. Trailer leaked a little
GREGG W.Very friendly lady
Tyler P.Have really liked the employees and the owner. All have been great to work with.
CHARLOTTE L.Was a very good experience. Was in and out quickly. Appreciate the great service. Cheers!
BRADLEY P.This store does an excellent job every time. Not much they can do to improve.
Denise S.I tried to use the website to return the truck. It didn't work.
Carol S.Excellent store and management to visit.
Gihan S.Truck had burn Mark's all over from cigarettes and smelled like cigarettes then was over charged for miles when a photo was taken during check out of the actual miles
Tamara D.Very knowledgeable and helpful at this location.
Randolph C.for some reason loading my driver's licence pictures in advance didn't work, and they needed to be photographed again once I arrived onsite
Raffaele L.Well operated site
Cheryl B.Excellent
John M. | Premières impressionsExceeded my expectations
Carl G. | Premières impressionsMillie McClure is very customer focused and exactly the type of person you need facing your customers!
Timothy B. | Premières impressionsKeep up the Great work- Wendy & Mellie
Stanley A. | Premières impressionsMillie and the whole crew are very good people to work with. Never ever a problem. I would give them ten stars if they had it.
Richard T. | Premières impressions