Le client n'a pas laissé de commentaire.Cody K.
Customer Reviews for U-Haul Moving & Storage of Dentsville
Pour nous contacter
Columbia, SC 29223
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great! The associates at this location were very polite and fast with everything!!carlotte S.
Le client n'a pas laissé de commentaire.Marcelino D. | Expérience générale
The store manager, Joseph, was outstanding. He was very helpful and considerate.Jon B.
I would Definitely come back they are very friendly welcomingstacy b. | Expérience générale
The van was not cleanTyrell B.
Le client n'a pas laissé de commentaire.jauris S.
Having to use my phone to send a picture of my ID is silly. Install ID readers at locations, will make checkin easier.Anthony B.
Train staff better to help customers. Staff need to to be aware of all services that could help customers. Staff need to be more professional.Richard T.
I'm on the second floor they have nothing to use to go up 20 flights of stairs. I was told they have elevators but when I got there they said they didn't have one that's my only problemAvanta M. | Online Move In
Le client n'a pas laissé de commentaire.Donna Y.
Truck broke down the day I had it , still charged me for extra miles and gas when the tech ah a the car running for like 2 hours fixing it, I would not recommended this U-Haul location. Full time SCAMJaleah R.
Le client n'a pas laissé de commentaire.JACOB V.
Le client n'a pas laissé de commentaire.Joan L.
Le client n'a pas laissé de commentaire.Jay H.
Le client n'a pas laissé de commentaire.Ed B.
Very friendly staff.Peter B.
Le client n'a pas laissé de commentaire.lee n. | Expérience générale
Continue providing Excellent customer service and personal interaction. Merci.Mack F.
Le client n'a pas laissé de commentaire.Roy T.
Le client n'a pas laissé de commentaire.Vrushank A.
Le client n'a pas laissé de commentaire.justice w. | Premières impressions
Le client n'a pas laissé de commentaire.SHIRLENE K.
Le client n'a pas laissé de commentaire.
Great customer service and super friendly.Jarvon W.
Nothing. The U Haul service was awesome. I really appreciated the customer service that was provided by Ms. Jasmine Brown. She was very courteous and professional. She multi tasked with all her customers to make sure I received my truck in a timely manner. Great service.KENNETH S.
Le client n'a pas laissé de commentaire.Johnny P.
Le client n'a pas laissé de commentaire.Miranda D.
i selected Forest Drive, Columbia, SC as my drop off location. When i arrived at the Forest Drive location, they refused to accept the return of the trailer. I had to go to Two Notch Road, several miles away, to drop it off. If a location is going to be available as a drop off location on the website, it should not be allowed to refuse a return.Stephen G.
Le client n'a pas laissé de commentaire.BRIGHT B.
Le client n'a pas laissé de commentaire.ERIC C.
Very Very friendly staff and helpfulwillie b. | Expérience générale
Le client n'a pas laissé de commentaire.michael B.
Well run well doneScott M.
I DON'T LIKE TO USE U-HAUL BUT MY BOSS DO YOUR A SORRY BUSINESS AND IF IT WAS NOT FOR MY BOSS I WOULD NEVER COME IN TO YOUR OFFICE TO DO BUSINESSHenry T.
Drivers seat adjustment brokenJohn R.
Shepherds did a great job fast but U-Haul charged me overcharge for rentalJEFFREY M.
Le client n'a pas laissé de commentaire.Imran K.
Awesome crew to work with very friendly â€¦.Jarvon W.
The 7325 location is a beautiful facility, however, my reservation was for a pick up at 2339 Two Notch Road. When I arrived it was an empty lot. I had just gotten a truck at that location on March 19 (contract 70623378). A phone number was posted on the door with a number to call. After a hold period I was told that my pick up was changed to 7325 Two Notch Road. I should have been called ahead of time to let me know about the change. When I arrived at the new location the person who helped me was unfriendly and argued with me when I wanted the insurance with some liability coverage. She said she had never heard of liability coverage. Realizing that I had gotten it on the previous rental I got a second agent to work with me. The second agent was friendly and knowledgable and immediately added the Safe Move Plus insurance. Due to not being informed about the change in pickup location and the agent who did not know about the liability insurance this experience with U-Haul was not good. On the other hand the 7325 Two Notch location is beautiful and most of the agents where helpful. Without the poor agent I would have rated this location as excellent.PHILIP M.
Le client n'a pas laissé de commentaire.Nathan D.
Outstanding servicewillie W.
Le client n'a pas laissé de commentaire.PAMELA L.
Good customer service, and friendly.Jarvon W.
Le client n'a pas laissé de commentaire.ALMALIK W. | Expérience générale
The communication was terrible!! The workers with an exception of one (non black) was helpful even gave me the managers #, who never answered or called back. I will hope even desperation to never have to you UHAUL AGAIN, ESPECIALLY THE MIDLAND LOCATION.Melissa A.
Le client n'a pas laissé de commentaire.Charles J.
Le client n'a pas laissé de commentaire.YARMYLA J.
Le client n'a pas laissé de commentaire.Barbara P.
Le client n'a pas laissé de commentaire.Tracie W.
Thank you for your service great 5 âï¸oscar N.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.david K.
The seats in the trucks are uncomfortable. The agent who helped us was a delight.Harry W.
The van i used was bad, for a new truck front end was bad almost ran off the road!!MICHAEL J.
Great customer service friendly staffKaren F.
Great serviceDavid Z.
Le client n'a pas laissé de commentaire.Kayla K.
Le client n'a pas laissé de commentaire.Regina F. | Premières impressions
Brianna was magnificent in helping me and I will be back because of her! thank you briannaAbdul H.
Le client n'a pas laissé de commentaire.Calvin S.
Le client n'a pas laissé de commentaire.Lavert R.
There is not enough room here to listpatrick M.
Le client n'a pas laissé de commentaire.Crystal R.
Only one employee on staff, could not do all jobs in the store by himself.brody W.
These people are great! They came through when everybody else failed!Terencio K.
Le client n'a pas laissé de commentaire.Phyllis L.
Tomeka is the best , I love her professional and great customer services.jarvon W.
Le client n'a pas laissé de commentaire.willie b. | Premières impressions
Unhooked trailer and thanked me. Helpful friendly young man.Amy M.
Le client n'a pas laissé de commentaire.Ed G.
Thank you so much..yall guys rockSylvia B.
Le client n'a pas laissé de commentaire.LINDEN B.
Awesome customer service from Tomeka , love this location.jarvon W.
Le client n'a pas laissé de commentaire.Perri S.
Le client n'a pas laissé de commentaire.George W.
Large lot easy to maneuver.I do not think you should change anything.Stephen M.
Le client n'a pas laissé de commentaire.Desmond L.
Le client n'a pas laissé de commentaire.Shamir Z.
The store manager was very rude and abrasive due to the fact the truck was kept longer than the original contract. The managers name is E.J, and I will not be renting from this location ever again!Henry T.
Excellent emplacement!Jacob K.
Great people who safely set up the trailer so I'd feel secure driving 1 200 miles. Would definitely use again!!Mary T.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.issac A.
Le client n'a pas laissé de commentaire.Destiny J. | Expérience générale
Customer service because the ladies that worked on Sunday morning at the Two notch /Parklane location were very rudeRENEE C.
Rude service, lack of markers on where they wanted the unit. Rather shout across the parking lot to tell you to move it.Brandon S.
Both locations were helpful and efficientRobert H.
Excellent customer service by EJJose E.
I called & asked if I could extend my reservation, a gentleman confirmed & said he would place it my notes. A young lady called from the store a bit later & asked if I was returning & that I had no notes in the system. I used my credit card for the purchase. I was informed that I would be charged for at least 100 miles & if I would be under that the remaining balance would be placed back onto my card. However, I then get a fraud alert where my credit card is being used for transactions in two other states & another continent. So I had to cancel the card in order to protect my credit from future damages. This has been my worst rental experience ever.Donald M.
Le client n'a pas laissé de commentaire.Ramon R.
Le client n'a pas laissé de commentaire.dahsia b. | Expérience générale
Tire Pressure was low on the front driver side.Corey C.
Le client n'a pas laissé de commentaire.Dwayne R.
Tricks always clean And ready.jarvon W.
Excellent service à la clientèleDavid Z.
Excellent service à la clientèleDavid Z.
Le client n'a pas laissé de commentaire.Ashlyn G.
The truck 🚚 did sound like it was raring up a couple of times but maybe that's how it is. But all and all it was okay .Brenda K.
Awesome service!!! Thank You!!!!VERONICA J.
Miss Green, was so great! she is friendly and knowledgeable. It was very to decide to rate from Uhaul because of her. I wish more people was like Miss Green.Darrel P. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria W.
Great location, great truck, great peopleVictoria D.
Le client n'a pas laissé de commentaire.Yesha C.
It was easy to find and drop off the key in the overnight box.Maggie M.
Miss Green at this location was amazing to work with! We had some issues with another U-Haul location, and Miss Green went above and beyond to be helpful. She made the experience so much better!Emily C.
Le client n'a pas laissé de commentaire.Perry J.
Le client n'a pas laissé de commentaire.ceconda g. | Premières impressions
Great costumer services with a smilejarvon W.
Le client n'a pas laissé de commentaire.Aramis D.
Le client n'a pas laissé de commentaire.Mary C.
Have a serious talk with Ej his professionalism as a manger at that store was unexpected and Unacceptable he was very combative jumping in outside conversations that had nothing to do with him his employee on the shift had to ask was everything ok my mother in law had to put him in his place and educated him about butting in conversation that have nothing to do with him he gave me Racist vibes he harassed my wife told her she can book elsewhere she wasn't on the reservation and also she wasn't even talking to him AT ALL EJ AS A MANAGER WAS VERY RUDE AND DISRESPECTFUL AND TO OLD TO HAVE THISE TYPES OF MANNERISMS HE IS NOT GOOD FOR BUSINESSTyshad D.
Le client n'a pas laissé de commentaire.Emma S. | Expérience générale
I was charged extra for fuel when the needle was back at the same spot, and I only used it for 30 miles. I feel like they stole from me. First time using the mobile pickup/drop-off so when done for some reason it didn't give me options to finish on the web, gave me a list of things to do and that's it so I didn't take any photos.Brandon W.
Great experienceKIMBERLY S. | Expérience générale
The only thing that is really terrible about your facility is that your bathrooms are always locked, no access. That is what should be addressed.sylvan g. | Expérience générale
Antwan Robinson was amazing and super helpful! De l'excellent travail!DAVENNA W. | Premières impressions
My card has been ran for multiple amounts that I did not owe after been a returning customer numerous times I will never use U-Haul again!Keisha T. | Expérience générale
Restrooms in the units were out of orderEmma C. | Premières impressions
Le client n'a pas laissé de commentaire.Louise D. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer P. | Expérience générale
Very hard to actually get someone on the phone to speak with. Otherwise no issues.Pat R. | Expérience générale
Le client n'a pas laissé de commentaire.Patrica G. | Expérience générale
Staff members was really helpful. 5 stars for Victoria Devers, she went above and beyond and made my visit an enjoyable experience!Luis B. | Premières impressions
Le client n'a pas laissé de commentaire.stacy b. | Premières impressions
Le client n'a pas laissé de commentaire.ALICIA C. | Premières impressions
Great customer service and friendly staff! Price on units are affordable. Store is well stocked with every needed for a move.Stephanie M. | Expérience générale
Le client n'a pas laissé de commentaire.Karla H. | Expérience générale
Le client n'a pas laissé de commentaire.Petual H. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara P. | Expérience générale
Great businesseffson b. | Expérience générale
Clean and curteousMoses K. | Expérience générale
Le client n'a pas laissé de commentaire.Kesha D. | Premières impressions
Le client n'a pas laissé de commentaire.Larry D. | Premières impressions
Le client n'a pas laissé de commentaire.LATYRA R. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffany C. | Expérience générale
Le client n'a pas laissé de commentaire.Theresa D. | Expérience générale
Le client n'a pas laissé de commentaire.isadore g. | Premières impressions
The manager EJ is unprofessional and rude, from his condescending attitude towards customers, avoiding calls when trying to report a issue, not sticking to U-Haul policies as far as renting equipment, I would not recommend this place to anyone unless it’s placed under new management which reflects uhauls expectationsKELLI K. | Expérience générale
It was very fast. And very clean. And I like how easy the process is to move in.Jason P. | Online Move In
Le client n'a pas laissé de commentaire.ANTHONY J. | Expérience générale
Le client n'a pas laissé de commentaire.sandra a. | Expérience générale
Le client n'a pas laissé de commentaire.Quentel B. | Online Move In
I loved the convenience of being able to drive inside the building for privacy of moving in and out my items.Nicole T. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Premières impressions
The only problem I had is that my car was not properly secured and strapped and the drop off uhaul location confirmed that and said my car could've flew off because of that. The other problem I had was through the moving helpers when the person who confirmed my movers scheduled them to come on the wrong day.CRYSTAL B. | Expérience générale
Le client n'a pas laissé de commentaire.Brianna J. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan S. | Expérience générale
I love this uhal facility already. Victoria was helpful with explaining the rates and process, making my move in very easy!Maria W. | Online Move In
Le client n'a pas laissé de commentaire.Tamika M. | Premières impressions
Le client n'a pas laissé de commentaire.Queen W. | Premières impressions
The price is also fair.sylvan g. | Premières impressions
Le client n'a pas laissé de commentaire.Ben M. | Expérience générale
I will never use uhaul again if any other options are available. The staff was not helpful and at times very rude. The last two trucks we rented were not enjoyable to drive. They had very loose steering and were almost to the point of being dangerous. I will recommend any friends to look for other options than Uhaul if at all possible.Mona G. | Expérience générale
Very helpful staff, nice facility, great that I could drop truck off at same location as storage unitSteven H. | Premières impressions
Le client n'a pas laissé de commentaire.Dottie S. | Premières impressions
The young lady that served me on10/9/22 was wonderful. Her customer service skills were on point. Everyone was courteous and friendly. It was a great experience. Merci.kadejiah s. | Premières impressions
Michael and his staff were very helpful and professional. I am looking forward to visiting my storage weekly due to years ago I had items stolen from my storage at Uhaul off Elmwood Columbia South Carolina after the death of my husband I'd 25yrs. It was devastating losing so many items that I thought was safe in my storage we had accomplished together that was no longer there. Therefore I choose to use Uhaul off Two Notch Rd. And I will be visiting at least once a week.SHARAN S. | Premières impressions
Le client n'a pas laissé de commentaire.Elaina L. | Online Move In
Le client n'a pas laissé de commentaire.Tamia S. | Premières impressions
Le client n'a pas laissé de commentaire.Eric C. | Expérience générale
Le client n'a pas laissé de commentaire.Cynthia R. | Expérience générale
Le client n'a pas laissé de commentaire.jeanett I. | Premières impressions
Was pleased to have the staff to be very helpful . And .the manager Mr. AJ was great.Louanna B. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC C. | Expérience générale
Jaime & her staff on Sunday was amazing . I wish y'all had bigger units & assisted to help with how you pack the units.Sheree G. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick C. | Expérience générale
We used U-Haul storage to store our daughter's dorm items when she came home over the summer. It was extremely convenient, as we live 8-10 hours away (depending on traffic), and did not want to haul everything home for a few months only to turn around and haul it back. Le personnel était amical et serviable. Rental and closeout were easy. We will definitely do this again!Veronica T. | Expérience générale
it was a good experience but the turn around of getting to find a facility that suit me was very exhausting. it took a torn on my flesh and i needed extra patience to finally get booked in. so i would say to anyone if you want to store up with U-Haul get ready and have enough time ahead plus have extra cash for unexpected time wasting, as soon as you get checked in and store up your items, it's all beautiful from there on wards.Sharon M. | Expérience générale
Le client n'a pas laissé de commentaire.stephanie R. | Premières impressions
Le client n'a pas laissé de commentaire.ricardo c. | Expérience générale
EJ was extremely professional and considerate regarding my moving situation, it was 4 days delayed. He instinctively took care of my storage situation and made sure that my boxes were properly staged for the movers. There were many glitches with my move but everyone was sympathetic and professional and tried their best to resolve my problems.Samuel H. | Premières impressions
Le client n'a pas laissé de commentaire.Angelo S. | Premières impressions
Everything was good.Brenda j. | Expérience générale
Le client n'a pas laissé de commentaire.Levon J. | Expérience générale
I need to talk to y’all about something can you give me a call 803-915-8745jamayiah r. | Expérience générale
Building and all was good but the Manager was not very attentive like he was waiting for me to leave and did not ask if I needed help, he is definitely not a people person. One employee brushed me off because I guess maybe she was about to leave. I went up to the register and she didn't speak she just pointed to the next register where the manager was. No one even acknowledged me when I came in. They need training on people skills.Akyshia G. | Online Move In
Everything was greatQueen C. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan S. | Premières impressions
The staff was very helpful but none of the things I booked online were accurate and I was overcharged after the fact.Brianna J. | Premières impressions
I had a great experience using U-haul in Dentsville. Very friendly and helpful staff. Storage area was clean and temperature was always cool. I used my storage for 14 months and had no problems or complaints. I would use them again.Jacqueline G. | Expérience générale
Moved out of my unit and due to the lack of communication between employees I received calls early in the morning about my lock needing to be removed. Which had already been done. Days later office realizes the lock was placed on the storage unit by a member of stuff and lock never belong to me. Stuff member Tiffany was very rude on the phone call and could still hear her rude remarks while I was on the line with rep Brittany. It took me calling the office back for them to inform me that the lock wasn't mine and it belonged to them. I had this storage unit for over a year and planned to bring more business. But after theses interactions I doubt I will be returning.quadreeyah b. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE R. | Premières impressions
Le client n'a pas laissé de commentaire.PICASSO B. | Expérience générale
Le client n'a pas laissé de commentaire.karen r. | Expérience générale
Le client n'a pas laissé de commentaire.Ivon J. | Expérience générale
Le client n'a pas laissé de commentaire.euteki t. | Expérience générale
I'm on my second attempt at trying to move items into my unit and not being able to causing me to have to leave my items on a trailer until the morning. The first time I came after 10 pm not be aware or told about the 24 hour access option. I then came that next morning to finally put my items inside and when done I went to the front desk to add the 24 hour package onto my contract. And now here comes my 2nd load of yesterday. I came after 10 without any worries because I knew I had just added the 24 hour access that I was told was gonna be an extra $10 on top of the bill. And when I typed the same code in my access was denied once again. I called the uhaul help line and was informed that the package was never added when I was told that it was that morning. So I had to hold on and extend my truck rental once again because of this inconvenience.Isaiah W. | Online Move In
Le client n'a pas laissé de commentaire.Gary T. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle T. | Expérience générale
Le client n'a pas laissé de commentaire.Ethel T. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob D. | Premières impressions
The keypad was not working and the alarm was sounding and no one came.Nola T. | Online Move In
Thank you for helping me to make this transition for my cousin to South Carolina stress free. Everyone was professional. Thanks again.Deloris M. | Expérience générale
Awesome facility. Thank you!ERIC C. | Premières impressions
Le client n'a pas laissé de commentaire.Marshalita B. | Online Move In
Amazing serviceROBERT H. | Premières impressions
Although the staff is professional and somewhat helpful, I did encounter a very bad communication experience with the manager more than a month ago involving an automatic payment setup by someone in his staff without my approval for my most recent storage room I rented. The way I found out about the payment was seeing it pending in my checking account. This could have caused me a financial hardship had I viewed my bank account at a later time. The manager did eventually remove the automatic payment setup in the system but did not provide the reason why it was setup because he needed to speak with his staff for more details. He informed me that he would followup with an email, but I never received the email. Unfortunately, I left the store still feeling very frustrated because of the lack of empathy or concern I felt the manager displayed nor did he offer any other solutions for the inconvenience subjected upon me from an error committed by a customer service representative in his staff. On another communication issue with his staff, I asked one of the CSRs when a late fee is applied for our storage rooms and was told "a few days" instead informing the exact number of days. Instead, I found out the number of days by a very professional, helpful, and friendly CSR through the 800 number in the U-Haul app. As for cleanliness in the storage rooms, my last storage I rented, the floor was swept but visually very dirty. Other than the issues I've provided, I haven't encountered any other problems with the store. Inside the store, the exterior to include the parking lot are always very clean. The trucks I've rented from there are very clean and in great condition, and the overall staff is very professional and helpful.MARY B. | Premières impressions
Le client n'a pas laissé de commentaire.RONALD R. | Premières impressions
Prices are not commensurate with the area.John S. | Expérience générale
Le client n'a pas laissé de commentaire.Emma S. | Premières impressions
Never had an issue and everyone was helpfulBeverly W. | Expérience générale
Le client n'a pas laissé de commentaire.shauntay h. | Expérience générale
Le client n'a pas laissé de commentaire.Leah M. | Expérience générale
Outstanding customer service. Was greeted with a warm, inviting, friendly smile.Petual H. | Premières impressions
Le client n'a pas laissé de commentaire.SONIA G. | Premières impressions
Le client n'a pas laissé de commentaire.Tilda R. | Online Move In
Will return as a customeralicia f. | Expérience générale
Le client n'a pas laissé de commentaire.Justyn M. | Premières impressions
Le client n'a pas laissé de commentaire.Tyrone S. | Expérience générale
You need to update the online map to reflect that the covered storage access between the main entrance and the rental office is no longer available.James G. | Online Move In
Le client n'a pas laissé de commentaire.Donald j. | Expérience générale
Le client n'a pas laissé de commentaire.Tanisha A. | Expérience générale
Le client n'a pas laissé de commentaire.Torre S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen s. | Expérience générale
The staff was always very friendly and helpful!! I would definitely recommend this location!!Naqua E. | Expérience générale
However they need bigger storage space.SANDRA B. | Expérience générale
Le client n'a pas laissé de commentaire.carol J. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra J. | Expérience générale
Le client n'a pas laissé de commentaire.Ebony P. | Expérience générale
Le client n'a pas laissé de commentaire.pernerial j. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie h. | Expérience générale
Staff was so polite, accommodating, we couldn't say enough compliments to them. Our Movers were also right on time, friendly and very efficient!Patrick a. | Expérience générale
Very good experience....staff was greatAlford T. | Expérience générale
Le client n'a pas laissé de commentaire.