Le client n'a pas laissé de commentaire.DEMETRIUS S.
Customer Reviews for U-Haul Moving & Storage of Downtown Chandler
Pour nous contacter
Chandler, AZ 85225
(Btwn Warner & Ray)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Trailer only had tie downs on one sideETHAN N.
Le client n'a pas laissé de commentaire.THERESE M.
My blinkers didn't work on the trailer. They popped the hood and changed the spark plug. It worked. Super fast and easy and they went above and beyond. I will be back.WHITNEY S.
I'll never use Uhaul again. You've lost my business for good.JOSHUA T.
You guys are awesomeFRANCISCO P.
All items ARE WATERED DAMAGEKarlia L.
Le client n'a pas laissé de commentaire.Thomas S.
The 5x8 trailer was very dirty outside - walls inside were dirty as well - floor was clean - seems that the techs I have picked up my last 2 trailers from do a minimum on the chain set upSEAN M.
Le client n'a pas laissé de commentaire.CRAIG E.
Good friendly 1st experience, Felt like there was some caring employees helping me.Garry R. | Premières impressions
Le client n'a pas laissé de commentaire.LEROY J.
Very helpfulJessica R. | Premières impressions
Le client n'a pas laissé de commentaire.perry L.
The truck I ordered had a ramp. The truck I received didn't - which creates a challenge when you're 73 with a temperamental knee. I checked in online to save time but spent almost 45 minutes at the front counter going over forms. Only one person working with a very long line of people. Not happy.Jody S.
Le client n'a pas laissé de commentaire.TOD G.
Le client n'a pas laissé de commentaire.Ricky M.
Le client n'a pas laissé de commentaire.Kenneth L.
Excellent equipment and customer service very efficient great job!STEPHEN S.
Very easy to deal with and the rate is amazing. Thank you I haulAL Y.
Le personnel était amical et serviable. Truck ran great. In and out quickly and easily. MerciMICHAEL D.
The rental experience was great as usual but the exterior of the Cargo van was INCREDIBLY dirty, which I ended up doing a simple cleaning after an hour of use primarily because the grime would transfer to me upon entry/exit(was rented for business deliveries). With that being said, this is still a great place to rent from though!MICHAEL C.
Nothing stay the same...great service!GREGORY M.
After renting truck and taking it home, we spend hours packing it. When we finally finished, exhausted, we went to bed. (we worked till after midnight. When we got up, we planned our strategy of driving to the location to unload. Unfortunately, when we started up the truck, the oil lamp was on. From experience, I knew it is not wise to drive unless we knew what was going on. Having a time constraint, we oped to just unload everything and return the truck. I was upset upon taking it back, we were told we still had to pay tor renting it. We drove 3 miles to our house and 3 miles back, spent hours working on loading and unloading, achieved NOTHING, and were told they would only take off 20 $. If we had called roadside assistance, we would not have finished in the time constraint we had. I am very disappointed in the result.AVA R.
Brian the manager great customer serviceANNETTE P.
The units are odd like a truck with no wheels. But good so has granny attic to store breakables nicelyCynthia M. | Expérience générale
Es un muy buen servicio pero me tomo mucho tiempo para comunicarme con un representante por teléfono llamé tres ocasiones y espere por más de 30 minutos cada vezJose Q. | Premières impressions
A very long waitJohn D.
Le client n'a pas laissé de commentaire.Alan R.
Le client n'a pas laissé de commentaire.PATRICIA C.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Brian P.
Le client n'a pas laissé de commentaire.KURT L.
Great service. Checkin was quick and we were done with in a few minutes.Marla C.
Le client n'a pas laissé de commentaire.Fernando U. | Premières impressions
Le client n'a pas laissé de commentaire.REGINA R.
I go out of the way to rent from this location. The equipment is always in good working order and the customer service is exceptional!Leonard A.
Clean and sanitize the vehicles insideANITA R.
Not much, the crew at this location works hard and fast. The only thing I can think of is to add more staff so phone calls are answered faster. I was on hold for over 20 minutes.Mark L.
Don was fantastic!MICHAEL K.
Le client n'a pas laissé de commentaire.JOHN C.
In my opinion the cost monthly is a little higher than i had originally planned to spend...especially when you factor there's no climate control in the unit..it doesn't even have a light! But the location is perfect and 24 hr access is hard to find.Terra H. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT W.
Awesome service from Manny and Logan.Addison M.
Le client n'a pas laissé de commentaire.BRYON L.
Le client n'a pas laissé de commentaire.ALBERT B.
Le client n'a pas laissé de commentaire.ANTHONY R.
Le client n'a pas laissé de commentaire.Christabal U.
My most preferred option with moving anytimeJARED BIKERI O.
Customer service was engaging, professional and very good.DAVID B.
Make sure there is enough cash to give to your customers when they return a truck rental, so that they don't have to receive a lot of coins for their change back.Tonia S.
Le client n'a pas laissé de commentaire.Gilbert L.
Everyone was greatJOHN V.
Le client n'a pas laissé de commentaire.Timothy F.
Le client n'a pas laissé de commentaire.BRYAN S.
The staff at drop off were great. The location was not too nice.RICHARD F.
Le client n'a pas laissé de commentaire.Robert H.
Great customer service, great experience, will recommend UHaul and all the great services you offer!!! Loved the boxes and tape and appreciate the buy back of unused items. THANKS for helping to make my move stress free!!!!David K.
The trailer was pretty banged up. Dents on both wheel covers. the wire to the wheel light was cut and hanging loose from under the wheel cover. The wire harness worked when I picked up the trailer but when we checked again after packing, the right blinker was not working. Took to Uhaul and found one wire was cut. They said they couldn't fix it and suggested we go to another site and get another trailer...which meant unloading and reloading!!! I ended up fixing it myself but was appalled at the lack of effort or care by the staff.Kim B.
The prices are ridiculous from California to ArizonaEUGENE M.
Le client n'a pas laissé de commentaire.GERARDO S.
Le client n'a pas laissé de commentaire.Zachary H.
Le client n'a pas laissé de commentaire.Baudilio L.
We dropped off an auto transport to this location after hours which was convenient for location.JULIE M.
Le client n'a pas laissé de commentaire.TODD B.
I will not ever ever recommend this u-haul location to anyone. I will recommend corporate to go down there and retrain the employees that need to take care of the u-haul situation because the employee at Ace Hardware that controlled the u-haul part of it was absolutely rude he used vulgar language he said that I was quite fucking disgusting "I will not ever ever recommend this u-haul location to anyone. I will recommend corporate to go down there and retrain the employees that need to take care of the u-haul situation because the employee at Ace Hardware that controlled the u-haul part of it was absolutely rude he used vulgar language he said that I was "quite fucking disgusting " Make me go to the gas station 2 different times when I put the gas level exactly where it was when I rented the u-haul. The lady did not tell me to take pictures of the u-haul when I rented it Never seen you use it it worked very well for when I had to move things for the next 2 days but when it came down to bring it back they all just stared at me in wonder if I need help I would not help me so therefore I was stranded for a little bit. Then when I was trying to find the email that was sent to me when I rented the truck the gentlemen /employee walked over to me got extremely close to me pretty much touching my shoulder with his own shoulder and proceeded to touch my phone without even asking me. There is a virus going around that is very deadly I want all of my monies refunded back to me as soon as possible. All of this is completely ridiculous that gentleman should not have touched me or my telephone cell phone and should not have cussed at me saying that the truck is "fucking disgusting" Directly to my face. He had no posture or professionalism and he needs to be recommended as well as my money being refunded back to me I believe the total was 365 $it needs to be refunded back to me immediately my email is email@example.com that is where you can reach me and somebody needs to reach me from corporate as soon as possible thank youMatthew G.
I left another U-Haul location because of horrific service. The south Az. Avenue store has always been lousy. This location was spectacular. I will drive the extra miles to use this store.JOHN V.
I signed a contract requiring me to return the vehicle clean but the cabin of the truck had not been swept and there was trash under and behind the seats. I found all this bc my water bottle went under the seat. To ensure I wasn't charged, I cleaned from who ever rent prior to me.Carla W.
The guys in the office were so nice! They deserve credit for their help!Ben C.
After I returned the equipment I was told I would receive my receipt by email and I have still not received it.Garyn I.
Le client n'a pas laissé de commentaire.MONICA G.
Le client n'a pas laissé de commentaire.ERRICK T.
Le client n'a pas laissé de commentaire.CODY JAMES K.
The staff was very helpful, knowledgeable, and friendly. I was a great experience. Merci encore.linda d. | Premières impressions
Le client n'a pas laissé de commentaire.Jori B.
Le client n'a pas laissé de commentaire.Victor V.
They said the gas was on full and it was slightly less than that. It probably would have only saved me 1/2 to 3/4 of a gallon of gas which is not a lot of difference in money but with theses rising gas prices it's more the principle. Also I asked for an emailed receipt and still haven't received it.BILLY C.
Le client n'a pas laissé de commentaire.JOSEPH A.
Le client n'a pas laissé de commentaire.Marcus R.
Le client n'a pas laissé de commentaire.Brian B.
Yes I will always use UHAUL storeage all the time and refer then to friends and family. Merci.Francis K. | Expérience générale
Let me begin by saying I have used this facility's services in the past and was very pleased. Not so when I returned the Cargo Van today. 1. it took more than 40 minutes for someone to wait on me with only one other customer there. 2. Manuel Bojorquez then asked me if I wanted to go get gasoline and I responded that I did not have time and when I asked how much gas he was charging me for he said a full tank. I told him the tank had just under 1/2 tank when I rented it and he told me I should have taken a picture of it because he was going to charge me to fill the tank. 3. Mr. Bojorquez was very argumentative all along and then charged me 23,38 $ for 5,5 gallons. I then questioned how driving 44 miles took 5,5 gallons and he again told me I should have taken a photo. 4. If you look at my Contract #89227150 it clearly shows the tank had just under 1/2 tank of gas when I picked it up but Mr. Bojorquez would rather rip me off than look at that. 5. There is a Budget Truck Rental across the street from them and that is where where I will in the future.THOMAS C.
Le client n'a pas laissé de commentaire.NICOLE D.
Le client n'a pas laissé de commentaire.MARILYN M. | Premières impressions
You guys are ridiculous with all your fees. 99 cents a mile is also ridiculous. Front desk lady was cool, but go through a different company that doesn't charge you for every little thing. Way over priced.DANIEL R.
Le client n'a pas laissé de commentaire.Ricardo T. | Expérience générale
Le client n'a pas laissé de commentaire.TAMARA B.
I received excellent service. Thank you.Norma B.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.SALIFU M.
Le client n'a pas laissé de commentaire.Theodore K.
The employees very friendly and knowledgeableJAMES H.
Le client n'a pas laissé de commentaire.LARRY M.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Raul V.
Le client n'a pas laissé de commentaire.Tasha J.
Le client n'a pas laissé de commentaire.BRITTANY K.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Lisa Y.
Le client n'a pas laissé de commentaire.Rafael H.
I just rented a appliance dollyEDWARD B.
Smooth no problems thanks would refer this locationJERRY J.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.GILBERT L.
Le client n'a pas laissé de commentaire.KASSIE B.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Lester L.
Le client n'a pas laissé de commentaire.Garfield W.
Le client n'a pas laissé de commentaire.Ella G. | Premières impressions
Shawn was awesome. Went out of his way to get me set up with a storage unitSTEVE F. | Premières impressions
Great staff!Lyle R. | Expérience générale
Le client n'a pas laissé de commentaire.Donnchadh S. | Premières impressions
Le client n'a pas laissé de commentaire.Michael B. | Expérience générale
Manny helped me and was great! Friendly and very considerate. He was also respectful and even thanked me for my service in the military.Lyle R. | Premières impressions
Le client n'a pas laissé de commentaire.Rita C. | Expérience générale
Thanks for the great service!ellie A. | Expérience générale
I have never used a storage facility before so I have nothing to compare it to.charlotte l. | Expérience générale
When I arrived at the downtown Chandler office there was only an hour till close. The staff was outstanding. The assistant manager helped me back into a spot so my wife and I could unload. While unloading time was running out and instead of telling us to wrap things up we are closing the gentleman who check equipment in helped us unload. This type of service was great. Thank you to the entire staff at that location. When needed I will use that location again. Thank you Diana & Mike BernardMichael B. | Premières impressions
Le client n'a pas laissé de commentaire.NAZRUL T. | Expérience générale
-Need better lighting; area of my unit was pitch black. -Need to be better descriptive online; I didn't know that the units were actually are the back of the truck ,just laid on the ground. Having unit in a pitch black and the gate being left open due to non-operational is really creepy for me (woman) to be there by myself! So it really depends on the size unit Someone would need if I would recommend this facility and if they're lighting has not changed on if it's a woman that needed a unit at the facility! But overall, nice facility and yes during the day I felt safe! I would recommend facility!Jeanne t. | Expérience générale
Le client n'a pas laissé de commentaire.Cory M. | Expérience générale
Service was good until the customer service representative took a personal phone call while we were sitting at the desk going over paperwork.Keith J. | Premières impressions
Le client n'a pas laissé de commentaire.NAZRUL T. | Premières impressions
Le client n'a pas laissé de commentaire.MIGUEL C. | Premières impressions
Le client n'a pas laissé de commentaire.George O. | Expérience générale
Appreciate the help during a difficult moving time. Thank y'all. Stay well & safe.jennifer m. | Expérience générale
This is my location of choice. I always get good service.Betty E. | Expérience générale
Le client n'a pas laissé de commentaire.April B. | Online Move In
Really dont think I was offered the insurance and when i moved my things out the storage my daughters entire bedroom furniture was soaking wait from the leaks inside the unit. Other than that everything else was good. Staff was always pleasant and helpfulMichelle H. | Expérience générale
This location very nice! However my experience with u- haul has been absolutely awful!! Your call center numbers are use less my stuff was missing for a month with no one that could get in touch. I would not use the u boxes again because of the HORRIBLE customer service. I suggest getting more bodies at your actual location and get rid of the phone so called " customer service" people. Feel free to contact me. It's because of the nice man Justin that works at Chandler that I decided to keep my stuff there.Sara S. | Premières impressions
Although I had some problems at the pickup location the guys at the Chandler location made up for it was very nice and extremely helpful. Glad I choose that location. I would recommend that locationMichelle H. | Premières impressions
The office personnel were very helpful. Thanks for helping me.ann a. | Expérience générale
We moved from out of state and had to put our stuff in storage as our new home is not ready. They are rather expensive compared to others but convenient to our new home.Thomas K. | Premières impressions
Staff was very helpfulThomas M. | Premières impressions
Very quick and I’m depth serviceKyller G. | Premières impressions
Charles helped me make an informed decision about storing my belongings. He was kind & professional.charlotte l. | Premières impressions
When we arrived an employee showed no clue he understands anything about customer service or treating people; Manny B., however, provided outstanding customer service. I cannot thank Manny enough.Tom F. | Premières impressions
My battery was stolen from my vehicleprince m. | Expérience générale
xxxxxKEN S. | Expérience générale
Everything was excellentEDWARD S. | Premières impressions
it was always clean and the guys were always helpful, friendly and very professional.Devon M. | Expérience générale
Excellent ! Staff went out of their way to make sure I was happy and taken care of.Debra H. | Premières impressions
Staff super friendly but when you call the store always transfer you to another place and not convinceIVAN M. | Expérience générale
Everything was AOKAYRobert V. | Expérience générale
Very good, courteous and helpful staffmelissa t. | Expérience générale
MerciAhmed M. | Expérience générale
Customer service, top notch! Super friendly and helpful! Supportive to the local community! But a little scary in the evening, fences don't have wire on the top, but weird people in units!corinne s. | Expérience générale
Thank you for your kind help.RASHAD K. | Premières impressions
Felt like going home!! Everyone was respectful and helpful. Great job!joseph m. | Expérience générale
Very convenientbrad m. | Expérience générale
From the moment I entered the store until I returned the vehicle, excellence throughout.MARIO ANDREW H. | Premières impressions
Courteous and rapidGwen W. | Premières impressions
Pprocess is always smooth & staff is very polite. only complaint is trying 2get someone on the phone at the actual location & the call center keeps answering & directing all my requests to the store.Darshon H. | Expérience générale
The team was very professional and confidentmarlon s. | Premières impressions
The Chandler location was clean, organized, helpful and had some of the best customer service I've ever experienced- from the greeting at the desk to getting help at storage unit- they were AMAZING!!andrea e. | Premières impressions
Excellent service à la clientèleTodd g. | Expérience générale
UBox worked great and the staff at each end was incredible. That would be Steven in Springfield IL and Justin in Chandler AZ.Larry W. | Expérience générale
my u-box was not at the location that my confirmation email specified and it was not available when it was suppose to beMarisa B. | Expérience générale
Great experienceMonique A. | Expérience générale
The entire experience was not good. Between the poor communication and the inability to get things done in the time that was promised, it is no wonder Pod has a better rating.kim s. | Expérience générale
We were very happy with the staff at the Chandler locationlakeisha w. | Expérience générale
Your staff were great! And very helpful thank you.robert d. | Réservation
Front desk staff, especially Janelle were very helpful, prompt and knowledgeable. They took care of my issue and followed up with me afterwards with a call. Exemplary customer service.Soei S. | Expérience générale
My shipment was delayed 4 times. No one called me to tell me the shipment would be late. I went to the branch 3 times, made multiple calls and could not get a response as to why it was late.Annie K. | Expérience générale
Everyone was very helpful from Alaska to ArizonaRobert V. | Réservation
I was satisfied with this U-Haul facility.Kendall C. | Expérience générale
Working with Justin was easy yet professionally done. I will work with uhaul again very soon.CATHERINE B. | Expérience générale
Reasonable service.STANLEY B. | Expérience générale
My belongings along with my bank information was stolen from the uhaul because someone came in paid the bill and took everything out of the van without my ID, without me being present !JAMES B. | Expérience générale
I was told the first month was free. They still charged me. When I signed up too I asked to be on monthly autodebit. The gentleman said it wasn't an option even though I pointed it out on waver.MICHAEL H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!