None. Great job.JOHN E.
Customer Reviews for U-Haul Moving & Storage of Downtown Mesa
Pour nous contacter
Mesa, AZ 85210
(@ Country Club)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.MICHAEL C.
Fast serviceJOSEPH F.
Le client n'a pas laissé de commentaire.JOY S.
Le client n'a pas laissé de commentaire.ANALISHA H.
Great staff! Pay them more!KELLY W.
The rear view mirrors were very loose and would not stay in place. I filled the fuel tank to the original level when I returned the yruck and they charged me to add 5 gallons or so they say charging me 15 $for that amf I have pictures of the fuel level when I dropped off the truck along with their paperwork upon renting. They also tried to charge me an extra 60 $even though I had the truck for a 24 hour period! O used to manage a uhaul facility but they have gotten to where they are practicing bad customer service!!! Dont use uhaul ever!KIMBERLEY D.
Reserved furniture pads (12). None were available.GREGORY L.
Others sounded rushing while the gentleman who helped me was well composed and even way quicker than the othersROYCE D.
Le client n'a pas laissé de commentaire.BENTON N.
Everything was excellent but you really have to do something about your check in after hours. I've had issues on your website every time trying to check in a truck or trailer. Long waits after hours in bad neighborhoods/areas. Not cool!!!JOSE T.
Le client n'a pas laissé de commentaire.JOHN L.
I got ripped off on the milage cost i felt like the contract should of stated the mileage on the vehicle but it didnt and I was busy and lost track of the mileage as i was trying to get the 0,29 mile charge but of course I underestimated the mileage by some thirty miles and then I got charged the hoghest mileage rate available to me and I kinda feel like the milage over the one hundred miles should be calculated using the.29 mile price and the price for the remaining mileage should be the 0,59 rate but who cares after I got jerked around by uhaul with my ubox i will never use uhaul ever again because you act like your out for bloodTrent M.
This drop off location is 10 miles from my home. Not very convenient. Use my home zip for closer drop off locationHOWARD M.
Le client n'a pas laissé de commentaire.KRISTEN D.
Staff members were kind and helped me last minute!CRYSTAL E.
Le client n'a pas laissé de commentaire.DARWIN R.
Le client n'a pas laissé de commentaire.Jylian R.
Le client n'a pas laissé de commentaire.MICHAEL R.
The Mesa, AZ U-haul location was ok.CLARENCE M.
Not any uhaul. Charge to much for mileage. Guy on the phone for reservation told me local was all he could find and got screwed. Should have rented a penkeREGINA T.
Nothing. It's greatMICHAEL B.
Le client n'a pas laissé de commentaire.BRUCE G.
Le client n'a pas laissé de commentaire.Gary B.
There is an associate named Steve that was not very helpful and rude. Once he was set in his ways he told me to leave the facility because he could not address my issue. He needs to be customer service refresher on how to treat their customers and provide assistance rather than try and deflect the customer issues. I've already put in another complain about this association because no one else should be treated as such that's patronizing their establishment. Uhaul shouldn't have this association as the face of any store until he's been through a customer service refresher. Thank you for listening.BONNIE F.
Le client n'a pas laissé de commentaire.Aaron J.
Le client n'a pas laissé de commentaire.MICHELE E.
Le client n'a pas laissé de commentaire.Alycia M.
Very unprofessional and not easy to work withKOFI O.
Le client n'a pas laissé de commentaire.Pat F.
Le client n'a pas laissé de commentaire.JOSEPH W.
Le client n'a pas laissé de commentaire.GILBERT G.
Le client n'a pas laissé de commentaire.JENNIFER J.
On line booking allowed me to pick a location that didn't even have trucks. Order summery left me to believe that is where I was picking up - no one advised me until 12 hours before pickup that I was actually going to a different location in a doffeewnt city. If I knew prior to this I would've canceledMICHAEL H.
Le client n'a pas laissé de commentaire.DAGMARIE C.
uhaul changed my drop off spot and i had 17 mile further drive.BARRY P.
Le client n'a pas laissé de commentaire.GREGORY W.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.ERIN M.
The online reservation system is horrible. This is my 2nd time moving in just over a year and I wish I had more options other than Uhaul. Both times they didn't have the truck that I reserved available at the location I chose but I didn't find it til less than 24 hrs before my appointment. Last year was worse. Our appt was at 10pm and we had no truck available at all. We had to call customer service in the middle of the night and drive an extra 15 miles to pick up a smaller truck that what we reserved. It was a nightmare that I tried to prevent by scheduling a daytime pickup this year. That might be the only reason I got a truck the size I wanted but ended up driving 15 miles out of my way again. Uhaul needs to fix the online reservation system.RHETT U.
Le client n'a pas laissé de commentaire.ROCHELLE P.
Great customer service at this location, Manny is a great employee...DOUGLAS B.
Le client n'a pas laissé de commentaire.Michelle H.
Le client n'a pas laissé de commentaire.CHARLES C.
Great experience and personnel were very hekpful.MICHAEL S.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.ANNA MARIA G.
Le client n'a pas laissé de commentaire.MARK M.
Le client n'a pas laissé de commentaire.Landon H.
My problem wasn't with the location it was with the online reservation system. Said I had a truck at a location I get there and the truck is not available and that I would have to drive 13 miles to a different location to get the truck I reservedJosh B.
Le client n'a pas laissé de commentaire.KAITLYN S.
Professional extremely organized and quick serviceJames L.
Le client n'a pas laissé de commentaire.CLAUDIA L.
Le client n'a pas laissé de commentaire.EMANUEL B.
The overall experience was extremely positive because of the excellent customer service that Stephen provided. He was courteous and helpful...the nicest person at this location!PAMELA K.
Uhaul in general has a system issue. I love the solution to the issue, but it was an inconvenience to have waited until they pull up a bill from 2011. Which this was my second time since 2020 using this location. Overall the attendant was very helpful and patient.BRITTANY D.
Nothing that I could see, I'll rent from this location again.Dennis M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.JEFREY M.
Uhaul app wouldn't work. Went into office. Both employees were efficient.DANNY S.
STOP USING MY EMAIL ADDRESS FOR ALL OF YOUR RANDOM CUSTOMERS. I will rate every single experience as negative until you stop doing this.LYNDA N.
Le client n'a pas laissé de commentaire.EDWARD Z.
Le client n'a pas laissé de commentaire.ROSELLE N.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.NANCY S.
Le client n'a pas laissé de commentaire.KIMBERLY M.
Le client n'a pas laissé de commentaire.GABRIEL G.
Keep doing what you are doing. Management is awesome at this locationMICHAEL B.
Great customer service from the U-Haul imployee during my experience.JAMES P.
Very nice van.LORI P.
These guys are always hustling!SHAWN L.
Le client n'a pas laissé de commentaire.JOSEPH D.
Le client n'a pas laissé de commentaire.TRACY H.
Busy location, but staff is very helpful!KAREN E.
Efficient service and helpful suggestions regarding time of rental and made the process fast and friendly. Moving is super stressful but uhaul rental was piece of cakeLUIS L.
Le client n'a pas laissé de commentaire.LATRESSA W.
None of the employees were wearing masks. Customer service was very lacking. Employees couldn't be bothered to say more than two words. They definitely didn't want to be there.ROBERT M.
The employee at the desk was professional and his friendly attitude it is really appreciated in my last minute rental truck emergency. Thanks!!ADAN C.
I have rented from this location several times and always a great experience!!MICHAEL B.
I went to the Main and Lyndsay location by accident for my rental. The girl with the UHAUL storage shirt was rude to me when I entered with no greeting. The other young lady looked my reservation and told it was at the Country Club and Broadway location. The girl wearing the UHAUL storage shirt (older and bigger in size than the girl helping me) openly laughed at me. I said it was ok and no problem. Thanked the girl helping me and left. As a previous employee of UHAUL and continued customer, I have never as an employee or seen any member of UHAUL with such distain or lack of customer respect or satisfaction. They had the equipment and could have changed my pick up reservation location to theirs and got the credit. This would have saved me time, gas money, and allowed for the rental to be back quicker to get rented again.ROBERT G.
Le client n'a pas laissé de commentaire.YESICA A.
U haul was very accommodating with extending the rental.Eva M.
Team was friendly, helpful and quickDEREK J.
The lot is extremely cluttered. If you thined it out there would be room to move.CHARLES J.
Byron is amazing. Thank you. He us professional and courteous. Competent. Minority military women and family friendly.SUZETTE L.
Le client n'a pas laissé de commentaire.David L.
Rapide et sympathiqueJOHN P.
Le client n'a pas laissé de commentaire.DON A.
Le client n'a pas laissé de commentaire.RONALD T.
Le client n'a pas laissé de commentaire.SUZETTE L.
Le client n'a pas laissé de commentaire.KEVIN J.
Le client n'a pas laissé de commentaire.MOHSEN A.
No receipt given for check in. Had to call customer service to get the trailer marked as returned. Almost no interaction was initiated by staffNathaniel H.
Le client n'a pas laissé de commentaire.Melodie N.
Le client n'a pas laissé de commentaire.SAMANTHA J.
Le client n'a pas laissé de commentaire.raul G.
Le client n'a pas laissé de commentaire.JESUS A.
Le client n'a pas laissé de commentaire.JUANA F.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!