Évaluations des clients U-Haul Moving & Storage of Downtown Springfield
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Downtown Springfield
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Thomas M. le
Friendly service
Francis S. le
I'm a long-time U-Haul customer. I'm really pleased with the upgrades made to facilities I have visited. The Springfield location is no exception. Clean and neat. Managed excellently.
Rene L. le
I was very happy with the way I was treated on the pick up and drop off of a trailer. It was quick. 5 star rating for this location. Thank You again!
Kimberly R. le
Folks there were great! I needed a variety of storage and moving items in a quick time frame, and they went out of their way to ensure I had what I needed. Thanks!!
Kevin P. le
I really liked how the UHaul rep connected the trailer to my car. He was very helpful and courteous.
Raymond D. le
Very friendly and helpful.
Aldo H. le
Awesome care of a customer thanks U-Haul
Jazzmina A. le
Thanks
Jazzmina A. le
Thanks
Gail A. le
Customer Service is Great. I'm a return customer. Store is clean and well kept.
Kelly W. le
Great Service
Gail A. le
The service was handled promptly and with care. I'm very pleased with the out come of the renovation of the store. Very clean and well kept. I'm going back for my future needs.
david d. le
Excellent service
Sandro G. le
Everything from the website to customer service when I went to get the truck was great. The store was clean and everything that a person might need was stacked nicely. It was a pleasure doing business with you guys.
Evelyn P. le
The location on Bernie Ave and your employees where very efficient. But the location on Boston Rd , one of your employee the was working on Saturday 14 , doesn't know nothing about customer service. I dont get his name ,he was working whit a Lady but she was busy whit another client. But this guy looks like he doesn't know how to do his job or help a client. He needs to learn about customer service.
Knut F. le
Dat (manager) was great!
Luis G. le
Good services
Sandra M. le
Returning the truck on my phone was difficult.
Jan-Kristof L. le
The actual uhaul facility was fine and the manager was very kind and helpful. However, we are very upset about the fact that our pick up spot got moved to an hour away from where we chose it to be, in Worchester. We were coming from Boston so it took us 2 hours each way which was not what we signed up for.
Haitianna E. le
The rep who assisted me was nice and professional.
Scarlet M. le
N/A
Brian M. le
My initial reservation was made on 8/31 for 9/1 I received a voicemail explaining my reservation location and time were changed. I find this unacceptable especially when a nearby location could accommodate my time of pick up request. Next time a customers request can’t be meet at the initial location it’s more important to match a pick up request time than next closest location.
Joshua K. le
Be less sneaky about the mileage charges. Pay your excellent employees even better!
Tommie R. le
Thanks for your service!
Waleed O. le
When the person come to rent make easy to them cause I got hard time to found it .
Nikkimo F. le
Truck was filthy, mirror was broken
james b. le
I would highly recommend this facility! Very clean, well lit and convenient.
Micheal F. le
The staff at this location are excellent a real pleasure to deal with courteous and professional
Chris A. le
Dat Ngyuen is an excellent general manager. The facility is very clean. Dat provided effective customer service.
Micheal F. le
The staff were professional and courteous a pleasure to deal with would recommend this facility to anyone
regina a. le
Dat and his crew members were very helpful and understanding with my situation. I appreciate all your help and support. Thank you very much 😁😘😁😘
Madeline M. le
Thank you for your service
Elsira N. le
Good service, security, facilities... Good expirience!!! 100% Satisfactory
DJuanria j. le
Great Customer Service
Rose M. le
La facilidad estaba limpia y organizada. La van estaba en buenas condiciones y limpia.
xiomara s. le
Excellent Service & Super Friendly
veronica c. le
Very helpful the team work good with each other you have access to your stories 24 hours 7 days a week it's a very respectful and helpful thank you for letting me use your storage 💯💯💯
gloria m. le
Thanks
Wilfredo R. le
none
Angel R. le
Very please with the service
Lynn B. le
Pat was there for us when our family needed lots of help moving furniture out to bring my dad home for hospice. I'll always be grateful for all he did for us in my dad's last days. Thank you!
Eliseo G. le
I had to contact office several times to get receipt