Évaluations des clients U-Haul Moving & Storage of E Ridge

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of E Ridge

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James M. le

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Le client n'a pas laissé de commentaire.

Gary W. le

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Both guys working there were extremely helpful and courteous. We used this location in 2005, and we will make sure we use it again in the near future when we move. At a hectic time the customer service guys were very nice and had best attitudes! That's an extra plus to me!!! The only thing I would suggest would be to get direction signs so you would know where to enter and exit. But otherwise it was a very pleasant experience!!??????

ed s. le

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Le client n'a pas laissé de commentaire.

RENEE M. le

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Don't do business with these people. Untrained young people. Beware because these people will double bill you a week after you paid in full then blame it on your bank as a reservation fee. They'll swear it wasn't them. Bank said it's bogus and would never extract money with a merchants name attached. Use another company folks.

misty t. le

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Christy Hall was the best she was so nice and helpful.

JONATHAN M. le

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Two guys immediately came to help me as soon as I arrived. They were friendly and got the trailer disconnected from my vehicle in very short order. Two thumbs up!

Russell R. le

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Le client n'a pas laissé de commentaire.

varonzia h. le

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More good help like this location is what your Ft Pierce location needs.

Don C. le

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Le client n'a pas laissé de commentaire.

Linden M. le

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The customer service was not particularly well informed or attentive.

Rick T. le

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Le client n'a pas laissé de commentaire.

Phedre W. le

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The customer service was great.

J D S. le

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Le client n'a pas laissé de commentaire.

Jeremy W. le

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I was over charged. They charged us for using a utility dolly when we did not, the seal was never broken. We rented the appliance dolly because all we had to move was furniture and appliances, all boxes had been moved prior to renting the UHaul. I have called the store multiple times and sat on hold for more than 2 hours, collectively. I have yet to get to speak with a person. I would appreciate a phone call and my card refunded.

DENA F. le

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Le client n'a pas laissé de commentaire.

art f. le

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Sam did a great job in helping us get our tow dolly hooked up. These guys were all very professional!

Cherena D. le

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They are always professional and friendly

Joe S. le

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Friendly, competent team - overall excellent experience. Very quick check-in process

Gail M. le

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Not friendly, did they know there jobs..yes...would I go back their....no. not a pleasant atmosphere.

Justin W. le

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Le client n'a pas laissé de commentaire.

Albert C. le

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Le client n'a pas laissé de commentaire.

Joseph H. le

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Le client n'a pas laissé de commentaire.

william v. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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This location was great. Everything I expected when renting a pickup. Mike Biderman.

Joseph K. le

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Le client n'a pas laissé de commentaire.

THOMAS S. le

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Sorry I interrupted the clerk in this office.

Ledricka B. le

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I called and told the gentlemen Sammie that answered I had a reservation at 6:30 and was wondering where was the exact location. He told me no I moved your reservation to 6:30 because you didnt pick it up when you were supposed to. I said my reservation was in Blunt and I reserved it online specifically for 6:30 and told him I have the confirmation email stating that. He said again no your reservation was at 4:00 and since you didnt pick it up I moved it to 6:30. I told him no it wasn't. He said well somebody had you down for 4 I said ok well someone lied because my reservation was at 6:30 like I said. I thought it was very unprofessional for him to argue with me about a reservation that I know I made. When I did get there I didnt see the young man that I spoke with by phone but I did show my conformation email to the gentlemen that waited on me because I didnt like seeming like a liar. He also said to me your reservation was at 4. I have always used uhaul in the past and never had any be argumentative with me like that.

Mary Ann D. le

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The guy that helped was friendly, knowledgeable, and just very nice. He made me feel like a neighbor that was borrowing a vehicle. He couldn’t have been more helpful!

eric b. le

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Le client n'a pas laissé de commentaire.

Wanda J. le

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Make sure your clerks treat your customers with respect, I waited at least 15 minutes before he stopped doing whatever he was doing on the computer.... Very rude....and he gave me a dollies that I never used before, and it was broken with a damaged wheelI'm use to the two wheelers handtruck....

hinsdale B. le

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Overall, the facility is well kept but the yard could be improved by paving the back area where customers park.

Vann L. le

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Headlight out on the truck. Did not know till after we were on the road after dark. Had to drive through the night with 1headlight

James A. le

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the lights on the trailer were not in good working order.

Kathleen f. le

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Kind and professional

Eshetu W. le

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Le client n'a pas laissé de commentaire.

Gerald M. le

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Le client n'a pas laissé de commentaire.

Kynna R. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Le client n'a pas laissé de commentaire.

Joshua M. le

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Le client n'a pas laissé de commentaire.

Johnny N. le

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Knowledgable staff, easy to work with and they helped alot.

Dillon S. le

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Le client n'a pas laissé de commentaire.

jll f. le

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We made a reservation 3 weeks in advance for a 20' truck, then got a call a few days before pickup and was told it wasn't available. Fortunately, we were able to get a 26' truck but even that was in doubt the day before we departed. Reservations aren't worth much if you can't keep them.

christy j. le

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Le client n'a pas laissé de commentaire.

marcus b. le

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Le client n'a pas laissé de commentaire.

michael b. le

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Le client n'a pas laissé de commentaire.

STEVEN C. le

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Le client n'a pas laissé de commentaire.

Don T. le

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Le client n'a pas laissé de commentaire.

Laura P. le

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Le client n'a pas laissé de commentaire.

KEVIN S. le

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Le client n'a pas laissé de commentaire.

h glen w. le

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Really easy check in and check out, we were really impressed with the service clerk, he was very polite, courteous.

Cashetta L. le

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Le client n'a pas laissé de commentaire.

fran p. le

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Le client n'a pas laissé de commentaire.

KELSEY N. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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This location was having computer issues and it took over 40 minutes to complete the transaction, that was the only negative,Daniel was great and I was very happy overall with my experience and I will definitely use this location again in the future

Benjamin N. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Donna was great!

datanyon c. le

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Great customer service. Equipment and truck well up to par. Clean interior and exterior. No big splatters all over windshield. You can tell they really care about customer satisfaction. They even offer free parking.

Janine W. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Nothing

BRIAN C. le

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Fast and friendly service...checked in in only 5 minutes. !!

reginald w. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

elizabeth L. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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The layout makes drop off of large vehicles difficult, but the staff was quick and helpful.

Gregory V. le

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Friendly and efficient staff !!

Jordan H. le

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Le client n'a pas laissé de commentaire.

john b. le

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Trailer was nice and easy to tow the staff at pickup was quick and answered all my questions

HENRY N. le

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Le client n'a pas laissé de commentaire.

samantha d. le

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Le client n'a pas laissé de commentaire.

derrick r. le

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He can't do anything about the issue nore does he care,. Its just rediculish that I had to be charged on the spot for late drop off due to this situation You should have a review on how the company is on their higher ups with poor situations,.

Don T. le

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Le client n'a pas laissé de commentaire.

Merle G. le

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Le client n'a pas laissé de commentaire.

Ginger P. le

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The people at the office were very nice but I will not use the company again. They completely messed up my reservation and caused an excessive amount of work for my family to be able to move. Very upset with the process. It was not the fault of the guys at this location- they were great and very sorry about the mix up since the scheduling people had over booked them.

Stephen F. le

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Not the problem of the employee, this man understood my frustration and took care of the U-Haul for me. I was trying to check out with my mobile device, but the page would crash every time I tried to upload a photo of the dashboard. Very thankful to the man who took care of it for me. My bottom line for both locations is employees good, Uhaul bad. The website needs to be fixed because if I have the same problem again next time , it will be my last time working with Uhaul

Robert C. le

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Le client n'a pas laissé de commentaire.

Rick W. le

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Make rentals less expensive

mark r. le

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Le client n'a pas laissé de commentaire.

Justin S. le

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Le client n'a pas laissé de commentaire.

Thomas Wayne H. le

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The employees were really nice and provided excellent customer service.

Phillissia H. le

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The staff was extremely friendly and accommodating. I appreciated all of their help, assistance, and providing a safe location

Thomas W. le

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Make sure the drop off location is close to the address in which the customer is moving, by logging more information from the customer. Our drop-off location was, originally 30 miles from the address of the move. And we were misinformed by the customer associate at the pick- up location, who told us, “You can just drop it off at any location.” We were already over 5 miles, with no joy-riding. I felt like we got swindled and will not be using U-Haul in the future!

Brian W. le

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Le client n'a pas laissé de commentaire.

April P. le

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Le client n'a pas laissé de commentaire.

Deborah M. le

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Le client n'a pas laissé de commentaire.

SHERRI W. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Tafadzwa Z. le

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General Manager was a jerk.

Duane S. le

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Le client n'a pas laissé de commentaire.

Thomas G. le

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Le client n'a pas laissé de commentaire.

steven m. le

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Dont rent anything from this location, they’re a bunch of shysters.

deanna c. le

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Le client n'a pas laissé de commentaire.

charles c. le

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Le client n'a pas laissé de commentaire.

Margie A. le

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Long wait.

Zilabamutu U. le

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Le client n'a pas laissé de commentaire.

Sherry K. le

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Le client n'a pas laissé de commentaire.

Persephone D. le

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The truck was terrible. You could push the gas and the RPMs would go up but the truck would barely move. We were told to sweep it out but there was a cigarette butt in the back when we got it. The lock did not function properly. I would not return to this location.

BRENT H. le

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Le client n'a pas laissé de commentaire.

Licia R. le

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Requested a 10' truck with trailer from the nearest location to pull my damaged car; paid in full while doing the reservation. Got sent to another location and assigned a 15' truck. New location didn't know I was coming, couldn't understand the difference in price. Ended up having to pay extra to finish the process, and it took almost an hour to get everything set up. However, they were friendly and helpful despite the frustrations. The truck and trailer were in good shape, and got us home safely.

Kavindra S. le

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Le client n'a pas laissé de commentaire.

paul g. le

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Le client n'a pas laissé de commentaire.

chris a. le

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Always Great Service

Demetria S. le

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Le client n'a pas laissé de commentaire.

Adelaido F. le

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Le client n'a pas laissé de commentaire.

DAVID P. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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The truck rented to us was not in the best condition for an out-of-state drive. We did tell the UHaul associates where we were going and the distance in miles and they gave to us a truck that was only for local use. The brakes were not in good shape and they didn't even provide us with a key to the back gate lock. After we had paid and and signed for the truck, we were told that the truck was local and needed to be returned at the same location the next day. We explained that it would not make sense to pay double for gas and mileage along with the loss of time. The associate told us that if we did not return the truck, we would be fined heavily. So, what I probably should have done was make a scene, force them to return my money, and never use UHAUL again. But I did the nice thing and complied with what they told me to do. I paid double everything, paid double for gas for the care ride home, and lost a day of work for extra travel. I will never,ever use UHAUL again and I will advise anyone to stay away unless they enjoy being scammed.

kamron t. le

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Le client n'a pas laissé de commentaire.

Kayla L. le

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Daniel, who apparently owns this franchise, was a complete jerk on the phone. Good luck getting them on the phone at that. Wont use again, horrible representation for the Uhaul company. Will literally go anywhere else

Berlin F. le

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Le client n'a pas laissé de commentaire.

Jim M. le

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Very quick and easy drop off

Robert S. le

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Le client n'a pas laissé de commentaire.

Lakisha B. le

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I had a reservation at another location (Mighty Mini Storage) but when I showed up they had closed early so I had to find another location to get a truck. I was disappointed but I called Uhaul and they moved my reservation to the Eastridge location. The guy in Eastridge was awesome! He made the transaction easy and smooth. I really appreciate his kindness and understanding. Thanks.

Levi B. le

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Le client n'a pas laissé de commentaire.

David W. le

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Again, I have several locations closer to my home but I have received excellent service from this location and will continue to use this location.

Stacie F. le

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The workers were extra friendly and had great customer service. Service was quick and easy.

CHARLES W. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The man there was not a people person at all. Never smiled or even wanted to talk. Made me feel uncomfortable also wanted to charge me 25 dollars to put a peace of wood in the trash

cynthia w. le

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good servicemen