The clerk who checked me in was amazing. He had a kine but he engaged with all of us. He never got frustrated and remained friendly. I appreciate this.TAMIKO ANN H.
Customer Reviews for U-Haul Moving & Storage of East Arlington
Pour nous contacter
Arlington, TX 76010
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Check in âœ… was great! Check out âœ… easy Thank you! Kathy VenableKATHLEEN V.
Excellence Service and that new manager works harder than all the staff, she is very professional and very warm and her smile is a great addition!! Thumbs up.ALBERTA C.
Le client n'a pas laissé de commentaire.MAI N.
Never been to Arlington., TX. I dropped off in Sparta, TN. You've now charged my card twice in error. Please credit again and delete my credit card information from your files Thank YouJAMES J.
Le client n'a pas laissé de commentaire.MARA CAMELA K.
Le client n'a pas laissé de commentaire.Huy L.
Le client n'a pas laissé de commentaire.Carlee W. | Expérience générale
Le client n'a pas laissé de commentaire.VALESKA G.
Le client n'a pas laissé de commentaire.DORA S.
Le client n'a pas laissé de commentaire.Rodolfo R.
Le client n'a pas laissé de commentaire.JOSHUA L.
The ladies at this place were very friendly and helpful! I would totally rent from them again!ALEXANDER B.
Le client n'a pas laissé de commentaire.Brandi B. | Online Move In
Le client n'a pas laissé de commentaire.STEVEN O.
The uhaul 10ft storage has a gas spill. So all my stuff that I loaded smells like gas. Also, even though i have a reservation they keep asking me to go different uhaul branch because they said that they're uhaul truck broke down and they don't have a backup truck.Wilson S.
Le client n'a pas laissé de commentaire.VALARIE G.
Le client n'a pas laissé de commentaire.James M.
I called in and I loved the customer service. Merci.JOY J. | Premières impressions
They seem to know what they're doing so I wouldn't change a thing thank you for your helpMaria A.
Inspect the vehicles before renting them out to customersJAHIRAH B.
The people and equipment was great!CARLTON D.
The UHaul team did good! To the point that I might to join part-time at my new location in Hutto, TxTerry R.
Need to pay attention to order request. Make sure customers order is written correctly.RICHARD A B.
Le client n'a pas laissé de commentaire.Zachary S.
They read the mileage wrong at first. We were there a lot longer than expected due to things being wrong as far as reading the mileage.Desiree B.
Le client n'a pas laissé de commentaire.ADEMOLA D.
Nice area and customer service was goodOla A.
Check engine light was on when I arrived and had the vehicle in my possession and the return process was not as smooth as indicated online. It allowed me to check in online, take pictures of the interior and of the spot I parked in but there was no key drop off place. Only a slot that lets the key drop to the floor. Customer service also indicated that even though I checked in online and took a picture of where the vehicle was left (it said to park anywhere on the lot) I would have to still park in the arrow lane for returning trucks. Instructions are not clear or communication is not as should be.ALICIA M.
Le client n'a pas laissé de commentaire.Tasean H.
The clerk who assigned me the truck was rudeKOFI O.
Le client n'a pas laissé de commentaire.DENNIS R.
Le client n'a pas laissé de commentaire.BRANT W.
Le client n'a pas laissé de commentaire.KIRK P.
My dresser and nightstands were damagedTammie M.
Le client n'a pas laissé de commentaire.DUANIA R.
Le client n'a pas laissé de commentaire.Sara F.
Le client n'a pas laissé de commentaire.BARBARA B.
Le client n'a pas laissé de commentaire.Jason E.
I am very pleased with the overall experience.GRACE D.
Many thanks to Tamire for helping my daughter and I in a pinch.CHERILICIA H.
Le client n'a pas laissé de commentaire.Derrick W.
Le client n'a pas laissé de commentaire.DANIEL S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen A.
Le client n'a pas laissé de commentaire.AMBER S.
It would be nice if we could go ahead and just be able to rent with a debit card, too. I believe that Uhaul, would be able to serve even more, customers. Thank you for, listening.MARIA A.
Le client n'a pas laissé de commentaire.BARRY R.
Really great experience at this u haul they make everything so easy and 10?star customer serviceJOHN F.
Great service and friendly employeesanthony M.
Customer service was not people friendly. I did not feel welcomed. Then check in was terrible and did not work so I was charged 20 $.VERONICA B.
Good, informed storage facility. People were very nice and helpful.Bill H.
I was charged 169$ for a 10ft van. How?KRISTOPHER L.
Le client n'a pas laissé de commentaire.MARVIN W.
Le client n'a pas laissé de commentaire.RICKIE T.
No area for improvement.Mike C.
Le client n'a pas laissé de commentaire.Derrick W.
Nice and friendly employeesJOHNNIE W.
Clean vehicles before renting them back out, the one I got had crumbs all over the cup holder and floorTerry B.
Le client n'a pas laissé de commentaire.CARLYLE I.
Le client n'a pas laissé de commentaire.wanda R.
Michael was an absolute saint. I was bragging about him all day. What a guyJacob T.
Awesome serviceAlberta C.
Le client n'a pas laissé de commentaire.Steven K. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos L.
courteous and helpful employees.Joanne M.
Le client n'a pas laissé de commentaire.ALFONSO M.
Le client n'a pas laissé de commentaire.KHRISTEN R.
Semaj was very professional, kind, and helpful. Thankscarla C.
They were the best Uhaul that i have dealt with!Tamara P.
Was charged a higher milage charge then what was advertised in the website. Representative did not explain or go through the contract with me what so ever. Not till I got the receipt for the final charge did I realized I was charged a different price and charged 4,50 $ a gallon for gas. Again was never explained or went over the details. They were just quick to sale the item and get me out.Roberto R.
Proper understanding of monthly payment fees and reimbursements.Brittany S.
Very supportive smiling stafferðŸ‘PAUL KABIRU NGUG M.
Y'all were amazing!!! I needed a place to park the U-Haul while I ran errands and y'all let me park on location, I needed an extra night and y'all extended the rental with a few clicks and returning the U-Haul was super fast! Thank you for making one of the hassle of moving a little easier on me!michael C.
Le client n'a pas laissé de commentaire.SCHUYLER N.
Le client n'a pas laissé de commentaire.Heidi S. | Expérience générale
Le client n'a pas laissé de commentaire.mariana M.
Everything was greatJean N.
Keep up the good customer relations!Dennis R.
Le client n'a pas laissé de commentaire.Gracia S.
These place was professional and welcoming. I would definitely refer people to this location.Brian W.
Le client n'a pas laissé de commentaire.Bilal M.
Le client n'a pas laissé de commentaire.JOHN L.
Aron was very helpful and had great customer service.Sharka J.
Prompt responseAYODELE A.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Juan T.
Le client n'a pas laissé de commentaire.Dorothy P.
Le client n'a pas laissé de commentaire.Reynaldo A.
My complaint has nothing to do with this location in particular, but rather with corporate who told me we could pay with a purchase order at this location only to find out that that was not the case. I don't like to leave a poor review for something that isn't this location's fault but I have no other recourse to review this.Nicolle S.
Overall pleasant experience. Better staffing would help in assisting the customers. The employee was working alone so there was a long wait time and a few upset customers.Shiretha B.
Le client n'a pas laissé de commentaire.CRYSTAL F. | Premières impressions
Great Management. Aaron is always available to do a great jobBONITA B. | Expérience générale
The tire pressure service light was on but you're had air.Steven H.
Le client n'a pas laissé de commentaire.Tabu B.
Fast, friendly and plenty of equipment available. Great experienceeric C.
As applicable above.SUNDAY J.
The young lady who assisted me was very nice and kind; in fact, I received a very unexpected free month storage fee… I still think the young lady was very nice even if I had not received a free month rental feeClem S. | Premières impressions
Le client n'a pas laissé de commentaire.Hugo M.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Shamya M. | Expérience générale
Los empleados son muy atentosSUSANA G. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmine R. | Expérience générale
Le client n'a pas laissé de commentaire.QUAN T.
Le client n'a pas laissé de commentaire.Carlee W.
Installation took 2 hours and 45 minutes because the installer was also the owner/manager of the facility and he kept getting called away from the installation job to tend to other issues that arose.James W.
Aron and team are the best!, thank y'allIngrid O.
Had contactless pick up at 7:30am. Lock box for key was hard to find. Once I found the lock box no key was in there. Had to wait for an employee to arrive to the store to get the keys.Hoang N.
I paid for the dolly and they did'nt give me one in their van. It's not that expensive but I paid for it lol.Christian S.
Le client n'a pas laissé de commentaire.Swazey D.
Le client n'a pas laissé de commentaire.Chanjess M.
Le client n'a pas laissé de commentaire.Latyvia S. | Expérience générale
Le client n'a pas laissé de commentaire.David G.
Keep up the good workNoemi S.
Le client n'a pas laissé de commentaire.Coco B. | Premières impressions
The manager and staff were excellent in helping me today September 3rd to find the storage that I need it. And the storage were clean and the building inside.Carmen G. | Premières impressions
Le client n'a pas laissé de commentaire.Humberto D. | Premières impressions
Le client n'a pas laissé de commentaire.ARTIE G. | Premières impressions
General manager awesome !Jesse S. | Premières impressions
When I asked about a space closer to my address I wasn't told that I would have to climb stairs to get to my unit Had I known that I would have chosen another location Overall I like doing business with Uhaul when it comes to renting vehicles You should give more details about the storage units!!Joanne J. | Premières impressions
Staff was helpful, friendly, and professional.JONATHAN S. | Premières impressions
My contract states my unit was on the first floor and it definitely was not and there was no elevator and I paid for climate so tell and the unit definitely was notAshlee H. | Premières impressions
U-Haul has never failed me even at a last notice. That's why I only use U-Haul.Ronald J. | Premières impressions
What's going on 2 years and had no problem so far.Patricia G. | Premières impressions
Aaron was very friendly and helpful but the facility was not clean. There were disgusting mattresses left in the halls near the front and while loading my things I had to walk back and forth passing these filthy items. There was a bag of spilled coffee beans in the hall right after I passed the nasty mattresses. Then there were dead bugs in the halls. It seemed like no one cared to clean up because during my hours moving my things, one or two workers came by and saw the mess and no one bothered to clean up. If my month wasn't free and I didn't need to store my extra equipment and boxes, I wound have left!Danielle J. | Premières impressions
Aron was great and helpful! The loading area for the storage units, however, was full of trash, debris, and clutter. Otherwise, the hallways and units were very clean.Mark G. | Premières impressions
Lori you are the best thank you for ur help and kindErica M. | Premières impressions
Le client n'a pas laissé de commentaire.JOHNATHAN W. | Premières impressions
Mr Anderson you are a blessing 🙌🙏 Thank you God Bless this place and overflow with more business than you can handle so you have to expand!!!MICHAEL B. | Premières impressions
The GM has been extremely helpful with knowledge and serviceEZELL B. | Premières impressions
Le client n'a pas laissé de commentaire.STAFALON L. | Premières impressions
The staff very professional intentive to what I needed for my move. Answering all the questions pertaining to storage sizes and what may be the best size to have my belongings stored comfortable. The security of the facility is great! Using your secure card to go into and out of the facility.Sonya G. | Premières impressions
Management was awesome. Happy to have picked this location.WILLIAM JONATHAN S. | Premières impressions
Le client n'a pas laissé de commentaire.BONITA B. | Premières impressions
The lady that help me was absolutely was wonderfulcecilia k. | Premières impressions
Le client n'a pas laissé de commentaire.Angimero L. | Premières impressions
Le client n'a pas laissé de commentaire.Jamie R. | Premières impressions
Le client n'a pas laissé de commentaire.Alesha H. | Premières impressions
Will always use for my storage needs best cleanest unitsShelia B. | Premières impressions
Le client n'a pas laissé de commentaire.Robbie P. | Premières impressions
Le client n'a pas laissé de commentaire.swader h. | Premières impressions
Excellent customer service and very clean ,efficiently ran . Thank you for the amazing service.Maria D. | Premières impressions
The staff were friendly and helpful. It's been great serviceAmr H. | Premières impressions
Staff was very helpful.Ruciana L. | Premières impressions
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