Location was clean, employee was professional and courteous. It's very evident that this location wants to make sure ulirs customers have a positive experience.KEVIN C.
Customer Reviews for U-Haul Moving & Storage of East Frederick
Pour nous contacter
Frederick, MD 21701
(Exit 55 from I 70)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 9h am à 5h30 pm
- Sam - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Leigh Anne A.
Le client n'a pas laissé de commentaire.Stephen K.
Le client n'a pas laissé de commentaire.Dennis J.
Make sure the uhaul is actually available at the first location and on time!!MICHELLE B.
None. Our representative was fantastic and helped us through the entire experience. We are very appreciative of his customer service! I think his name was Joseph but I could be wrong about that. Merci.Mitchell M.
Dropped off after hours.Jennifer A.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.AARON T.
Very helpful and accommodating. Customer service was fantastic.James S.
Le client n'a pas laissé de commentaire.IraJessie H.
Pick up location was 42 miles away from apartment in Silver Spring, MD as it was the closest location that the system identified where the rental would be guaranteed as available. The facility in Frederick was very accommodating and helpful. Uhaul Tacoma Park, where we originally reserved through the system, would not do a one way rental though they had a 20' truck when I contacted them the day before the pickup date. We thought Uhaul specialized in one way rentals.Eugene J.
Le client n'a pas laissé de commentaire.Nicholas A.
Trailer was in great shape.Edwin S.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Michael P.
I cannot suggest anything to make any Improvement on the U-Haul locations and staff that I utilized and dealt with in Boise Idaho or Saint Joseph Missouri or my final destination in Frederick Maryland they were all outstanding. And that includes the customer service personnel who answered the phone when I called with Any inquiries! Thanks again U-Haul personnel!perry F.
Le client n'a pas laissé de commentaire.perry F.
Le client n'a pas laissé de commentaire.Alexander V.
Le client n'a pas laissé de commentaire.Gabriel H.
Le client n'a pas laissé de commentaire.Christopher D.
Don't auto-cancel an order because your system didn't make the updates that were agreed upon.Duane M.
It was a great experience. Joseph a young man working there was a pleasure to deal with and most helpful to my wife and I.Charles M.
Le client n'a pas laissé de commentaire.VLADIMIR K.
Make the website less confusing.Richard B.
Le client n'a pas laissé de commentaire.Sreedhar P.
Le client n'a pas laissé de commentaire.Srija T.
Le client n'a pas laissé de commentaire.RobertAJ M.
Truck was in disrepair. Broken windshield. Tires out of align. Brake issue in front tires.Tom K.
Le client n'a pas laissé de commentaire.Cleveland S.
Le client n'a pas laissé de commentaire.Mohamed L.
Le client n'a pas laissé de commentaire.Rachel R.
The Trailer had a break and turn signal light that didn't workDavid H.
THe guy was great and friendly but i never received my receiptSuzanne Q.
Le client n'a pas laissé de commentaire.Jerry L.
Le client n'a pas laissé de commentaire.gary R.
Le client n'a pas laissé de commentaire.Daniel B.
Location was awesome. Attentant very courteous, helpful and professional.George K.
I will be using again!Daisy S.
fix the parking lot. vehicle was dirty on the outside(maybe cause it had rained earlier in the week) and somewhat inside. i got the vehicle for saturday, need more help on the week end, took some time getting the truck..gordon P.
Kristopher was very professional and super nice! As a business owner & customer, I truly appreciate this as it is not always seen nowadays! I will certainly return to this location in the future specifically because of his excellent customer service! The truck was also very clean & in good order. We had no issues at all. Merci.Anthony J.
Ya timer service is greatGary S.
Le client n'a pas laissé de commentaire.Allen S.
Le client n'a pas laissé de commentaire.Robert C.
Service was great and friendly And completely professionalEugene O.
Le client n'a pas laissé de commentaire.Michael H.
Great peopleJOANN R.
Le client n'a pas laissé de commentaire.BETH P.
Customer service was outstanding the guy there went over and beyond the call of duty I wish we had more people like him at all the storesEugene O.
Joseph's assistance was excellent, very helpful, and kind! I will use that location again and again. Perfect service, thank you.Soumya B.
Le client n'a pas laissé de commentaire.Karrie R.
Le client n'a pas laissé de commentaire.Alana P.
Le client n'a pas laissé de commentaire.Christine D.
Le client n'a pas laissé de commentaire.Shannon L.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.MANEESH G.
Le client n'a pas laissé de commentaire.Curt E.
Le client n'a pas laissé de commentaire.Jennifer G.
No improvement needed. I want to comment that we were there and tried to get our key. We failed lol... almost immediately a uhaul employee showed up and was able to help us. She was very kind and efficient. We still don't know how she new we were there waiting. We had a time constraint, everyone and everything worked out. Kudos to all...donald H.
Add arrow on sign pointing into property. Also fix the huge pothole in the entry.Steven C.
Le client n'a pas laissé de commentaire.Sandy H.
Windshield was dirty. Third brake light was out. Pickup time was 9 am. Attendant never showed until 915. We had 2 people in front of us so we never got the uhaul until 1015. Pickup times should be staggered and allowable to one pickup at a time. We were there on time and had people at the house waiting for us for over an hour to get back.Tammy V.
Le client n'a pas laissé de commentaire.JAMES and LOUISA C.
I'm precious experiences, Uhauls came with a ramp. I was surprised to find no ramp on the truck which made loading and unloading a challenge. The parking lot was a sheet of ice in the morning from previous winter weather earlier in the week, it was such waking to and from the parking lot and customer parking was not clearly identified or clear of ice.Sara G.
Service was helpful..I will keep renting on this placeJUAN O.
Let customers know that this is a new location different from the Prospect Avenue location!Madeleine M.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Liang G.
Le client n'a pas laissé de commentaire.Abraham S.
Le client n'a pas laissé de commentaire.Sarah S.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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