Customer Reviews for U-Haul Moving & Storage of Easton

6 464 évaluations

2413 Nazareth Rd   Easton, PA 18045
(25th St Shopping Plaza -Far east of parking lot Behind the Quality Inn)

(610) 250-7893

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(610) 250-7893

2413 Nazareth Rd
Easton, PA 18045
(25th St Shopping Plaza -Far east of parking lot Behind the Quality Inn)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Reginald P. 
Évaluation :
5

It would be nice to gave a slight discount if you return the truck early. We picked up on Friday and returned early Sunday. 2 days early. Even $50 would have been nice.

Alana K. 
Évaluation :
1

I tried to extend my reservation for one more day. The support told me that they cannot help me with that, because the car was already reserved by another family. They offered me to make another reservation for a similar car. We've done it. I returned the previous car at 8am and I had to wait 1 hour until the opening time to get a new car. In one hour I received a new car. It was the same car with the same number. But how could I get it if it was already reserved? I spent 2 hours and was driving extra miles (which cost money) to bring a car to the office, wait one hour, and go back on the same car. What was the point of this? Why couldn't my reservation be extended without the personal visit? Why support lied to me about "another family booked this car"?

Ivan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Edward L.  |  Premières impressions 
Évaluation :
5

Great Service

Daniel Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
4

The app is really terrible.

Nicholas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omer S. 
Évaluation :
1

The employee who we spoke with to get truck and assisted with rental if you could call it that was lackadaisical and uninterested and not helpful at all. The truck we had rented almost a week prior was not on the lot and we were given paperwork that did not match the truck we were given. Nor could he print us receipt and made no effort to do so. Just said he couldn't because of "computer issues" We were told there would be no issues on the return because of this but that was false as well as we did have issues with return. I have used U-Haul a handful of times and this was a terrible experience and was not happy.

Sara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stanley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

puneet K. 
Évaluation :
5

Everything was fine with me. I like that I was able to rent the truck on line, it was fast and easy to do. It also saved a lot of time when I went to pick up the truck. A person that was in front of me was renting a truck and it seemed like it was taking forever. That's the only thing I can says that I would like to see change, maybe a line for people who already registered on line and only need to pick up the Keys , and one for someone who needs to do it all there. All in all, I never had a problem with this uhaul, I have been using their service for years and will continue to do so

Sally A. 
Évaluation :
4

The process was seemless

TISHA L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cristana M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james U. 
Évaluation :
1

Awful experience. Will never use U-haul again.

David S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brett F. 
Évaluation :
1

I reserved a covered vehicle, went to the location I reserved it at and it wasn't available. The trailer I reserved was covered. After chasing down anything in the area, I ended up with an open trailer

Alexis W. 
Évaluation :
3

Not a big deal, but the van had an empty box and a toilet plunger in it when I picked it up. ALSO, the 24/7 app isn't ready for prime time. On July 27, I got to the point of "go get the keys" but when I went inside for the keys, the associate told me "my" van was not available! On July 31, I was set for a 9 AM pick up but when I got to the store, I had to hunt around on my phone to find out my 24/7 rental was changed to an in-store and "Please wait for the store to open at 9AM" Then, at the counter, I had to use my phone to take pictures of my license. Your associates were helpful, but this app needs some maturing and usability improvements.

PETER W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos N. 
Évaluation :
1

The trailer I rented was not available when I went to pick it up. I was given a larger trailer that I was unsure whether my van can tow or not. I was white knuckled my entire 24 hour drive and my drive took even longer than this. Was very uncomfortable having to turn the ac off even to save my van from struggling. No one even called me the day before to confirm whether my trailer would be available or to even tell me that my trailer would NOT be available and allow me time to decide what to do. Would not reserve from here again and would not send my friends here. Unpleasant experience.

Wieslaw P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JakeS Z. 
Évaluation :
4

Great location and excellent return experience

Nirmal Ramesh Ba C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikayla Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda S. 
Évaluation :
1

My reservation was moved from Center Valley, PA to Easton 25 miles out of my way that I had to pay for gas and drive the big truck. The location is unseeable from the road and took us almost 30 minutes to find. They did not have the appliance dolly that I had paid for and I had to go back to Center Valley to forward me to Quakertown U-Haul to trade the regular dolly for an appliance dolly. The people in front of me at Easton also were very unhappy, complaining to the employees and had me wait 20-30 minutes to be checked in. Also the employee wanted me to scan my own driver's license with my phone and click a link... I don't understand why he couldn't just scan my driver's license himself. Very frustrating, poor experience overall. Also, they only started me with 1/4 tank of gas so I had to fill up right away.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Nothing everything was great

Karen L. 
Évaluation :
1

Keep appt that was originally scheduled for and send a text msg for a another location pickup like happened to us, we were scheduled for 10 Am for pickup and at the end they said we needed to go to a further location for a pickup the truck, evethougj a msg was sent 2 days prior appt...very disappointed.

Victor F. 
Évaluation :
3

My reservation was changed to a new location 30 minutes prior to picking up the truck. Then that location did not have the truck either. The manager Philip in Allentown, PA was the worst in customer service that I ever experienced!! Very unprofessional and poor reflection of UHaul.

Jane R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Claudia M. 
Évaluation :
2

The 2 employees were more interested in talking with each other for 10 minutes instead of helping me (the only customer there). I also felt like I was getting interrogated for getting the smallest trailer size available and practically needed to explain my reasoning for not getting something bigger.

Benjamin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth K. 
Évaluation :
1

Honestly nothing they could have done to make it better. Cargo van ran out of coolant, overheated and shut off once and I bought and filled it back up. Lights were on from the start (check engine and tpms service light) The young lady who took care of me was amazing however. Helpful in every aspect of the word. I don't believe it's there fault what happened but I'm sure service centers could be more helpful I would like to know if there is a way to give her 5 stars. If so please let me know

Troy F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gilberto O. 
Évaluation :
4

Listen to the customer. I requested an auto transporter months in advance and I received a tow dolly.

Gilberto O. 
Évaluation :
4

great service

Jesus M. 
Évaluation :
1

u suck

Sophia D. 
Évaluation :
1

Terrible! No communication on delivery. After no showing on Sunday, I called repeatedly with no answer!!. Finally drove to the site to delivery myself and the guy gave me a hard time to prove it was my box! My name, my address, my credit card. Everything and still…. Worst experience ever

Melissa H. 
Évaluation :
4

This is not the fault of the location I picked truck up from, but I reserved that truck about three weeks in advance at a location 5 mins from my house,the day before I get call I have to drive 20 miles to get truck,come on you can do better..The only complaint about truck was cup holders were broken,wouldn't hold cups tight,found out the hard way,cleaning up coffee at 4am is not my idea of fun

Daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron B. 
Évaluation :
2

Manager never call me back. I was supposed to get last month for free

Peter P.  |  Expérience générale 
Évaluation :
5

It was a pretty quick process overall. We checked in on the phone and and got back earlier enough to check in with an attendant and both went great. Would definitely use them again.

Tiffany B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott H. 
Évaluation :
5

I'm very happy with your customer service. Everyone was very helpful.

mike B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian O. 
Évaluation :
1

Was supposed to pick up one location and had to drive 15 miles to another steering on truck was bad

Tony K. 
Évaluation :
5

Justin was so courteous and helpful. He really guided me through the process and was very knowledgeable. I would refer Uhaul storage because of his great service.

Stacy P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley B. 
Évaluation :
2

Not change the location of pickup the day before. Had to drive an extra 60 miles just ton pickup and drop off the truck. Ridiculous

Joseph H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vicki S. 
Évaluation :
5

Better directions It's not accessible by a main road You need to wander.25 miles through a parking lot

James H. 
Évaluation :
3

Perhaps provide a quick overview of the do's and don't when towing a trailer by the person hooking it up. While I'm experienced, others may not be.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald D. 
Évaluation :
5

Easy and efficient

Paul J. 
Évaluation :
2

Awful experience. Cancelled on by multiple movers through moving help, uhaul employees not helpful with remedying this. Every time I tried to call the uhaul line to figure out where my boxes were and how to retrieve them I was transferred at least 5 times and still did not receive assistance. Uhaul never completed the scheduled drop off and failed to call me to tell me this. I had to go get the uboxes myself from uhaul and they still charged me for the truck. Did not get reimbursed for the delivery fee. Horrible communication and customer support, will not be using uhaul services again.

Parker H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
5

The workers are very professional

Yaw O. 
Évaluation :
3

Ordered an Appliance Dolly and 2 dozen moving blankets but the location didn't have either available. Both were said to be available online when I ordered it online days prior. Other than that, the truck was fine

JohnL K. 
Évaluation :
4

Additional staff during peak times.

arthur S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy R. 
Évaluation :
4

one of the reps was arguing with a member of my party over our ID. we just transferred our PA licenses to NJ licenses and we were told they weren't sufficient to get a uhaul. luckily we had 1 other person not in this boat whos ID we used, but there should be some workaround for people in this situation. i.e. another form of ID and the temporary license

angela N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lawrance R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simanette H. 
Évaluation :
2

The van I rented was still dirty from the previous renter, and I immediately had to put gas in the vehicle as it was barely above an eighth of a tank. The paperwork I was given stated it was at a quarter of a tank. I cleaned it for both I and the previous renter, and left slightly more than an actual quarter of a tank. You're welcome.

Ovidius M. 
Évaluation :
5

They met our needs.

lana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin B. 
Évaluation :
1

I rented a van and when I was doing the paperwork with them, I was asked how many miles am I going to be putting on the vehicle. Not knowing the exact mileage ( and how would I really know that?) I did my best by trying to guess the miles. My guess was 25 miles. Anyway, when I returned to their facility, I put 33 miles on the vehicle. So when they gave me my final bill, it was about $7 more than what they had originally we're going to charge me. I asked them why is there a difference in price and their response was I went 8 miles over what I told them I thought I was going to put on the vehicle. They said there was an 89 cent per mile extra charge because of that. I asked them how me or anybody would be able to give you an exact mile count of what you would be putting on the vehicle. They looked at me and said I should have told them I would be putting more miles on it than 25. Again I said how could I have known? Anyway I asked them if they could just let that go out of basic common sense or customer service and I was told that management really keeps an eye on them for everything. I was in disbelief and I really didn't make too much of an issue out of it because it was only $7, I guess I was just stunned and amazed that a company like U-Haul would miss $7. I guess they really needed that $7. Like I said, it was only $7 but it was the principal of the matter that really struck me in a bad way. Anyway, the days of taking care of your customers is gone and greed and whatever else you want to call it is The New normal. I hope they put that $7 to good use. Totally unbelievable. I was going to go to home Depot and now I really wish I did. I don't think I'll be coming back to this U-Haul facility anytime soon or ever.

Ryan Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith C. 
Évaluation :
4

When we got in the truck the engine light was on my husband told the attendant there and he said they knew that's the only thing that we were worried about.

Brenda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elsa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron M. 
Évaluation :
5

The convenience of the place and times is excellent but some people are rude also dismissive of us customers.... I will tell everyone about my experiences... The U-Haul located in Colonial Heights, VA people are excellent with us customers.

Sandra M.  |  Premières impressions 
Évaluation :
1

Jason did not want to help me lookup info or take off trailer to inspect it..

Sandra M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emily O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert P. 
Évaluation :
5

All scratches and dents on pick up truck were marked except for the right rear which was scratched and dented. I took a picture before leaving the lot.

Bonnie B. 
Évaluation :
5

Isaiah at the 25th st shopping center was very helpful and polite. Excellent service à la clientèle

linda s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brock W. 
Évaluation :
5

Reserve ahead of time!

arthur S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hectro M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adonis V.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Thomas T.  |  Premières impressions 
Évaluation :
5

Only is that a 10x10x6 is pretty small and the video advertising it is misleading

Eric I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william s.  |  Premières impressions 
Évaluation :
1

Worst experience ever ! I went to U-Haul to get an outdoor storage, when I asked the store associate if the storage unit they had was outside he said yes , when asked if a small trailer can be put inside he said as long as it fits you can store it . When we got the card and went looking for the storage we couldn't find it outside . By this time the store associate left for the day , and another store associate had to help us find the storage that was inside the storage facility! Waste of time and money , I would have never left my other storage unit for this one . The guy who helped us was very careless and wasted our time !

Cristana M.  |  Premières impressions 
Évaluation :
3

Man in front didn't know where room 1119 was..looked for almost 10 min..room to small got larger one...inform the qorkes there where the rooms are

Christopher S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lorraine j.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sequoia C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tracey S.  |  Expérience générale 
Évaluation :
5

Everyone was very helpful and friendly.

Michael F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis r.  |  Premières impressions 
Évaluation :
5

Tysvm ❤️ To All Staff @25th Street Easton PA. U Rock❣️❣️❣️❣️❣️

Kimberley G.  |  Premières impressions 
Évaluation :
5

Tyler, Christian, Bruce, Zahir,& Isaiah were Outstanding! They have all been very helpful, quite knowledgeable of the fees and products available and extremely professional. It's about time we see this level of customer service I. Our area. Much appreciated Guys...please keep up the good work .

La-Kisha L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DASHON H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette harrigan S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica s.  |  Premières impressions 
Évaluation :
2

I have had the U-Haul self storage for a full year. It's been extremely difficult reaching anyone in the front office. I live out of state so it's hard for me to just drive there to speak with someone. I recently filed a claim and the employees have limited experience and knowledge regarding procedures and whether I needed to keep my storage unit open. I'm also trying to track down my adjusted at Rep West which has only been time consuming. I have reported my concerns to the front office this week and hoping to have a resolution very soon.

Jena V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth l.  |  Expérience générale 
Évaluation :
5

I will no longer go anywhere else the place is clean and friendly environment ....hate to leave but no longer need storage space at the recent moment...ty staff at uhaul...

Bonnie Sue H.  |  Expérience générale 
Évaluation :
5

Asst. Manager was great. He made us feel comfortable and went above and beyond to get us what we needed. He is truly an asset to the company.

Arhtur I.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria B.  |  Online Move In 
Évaluation :
3

Not. Moving anything in till 24 or 25 of November

Nancy F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madelin L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charmaine P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmund P.  |  Expérience générale 
Évaluation :
5

The ability to have someone there sign for packages is a very nice perk.

Michael C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmund P.  |  Premières impressions 
Évaluation :
4

Extraordinarily clean, kempt and never any issues with customer service.

albert a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett P.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brittany N.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kiara o.  |  Expérience générale 
Évaluation :
5

Impressive cleanliness and maintenance. Very responsive, flexible, and friendly staff.

Peter C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deirdre W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa C.  |  Expérience générale 
Évaluation :
1

Storage unit was not available upon arrival, despite having reservation confirmation in-hand. Staff was of zero help whatsoever. Had driven 2,5 hours with a U-haul truck full of stuff (this was booked at same exact time as storage unit, and confirmation for truck was on same invoice). Horribly ran location. Absolute joke. Would never recommend to worst enemy to deal with this company and the people at this location

John N.  |  Expérience générale 
Évaluation :
1

Only 2 people working. Neither knows what's going on. I payed for a 10x10 storage on line. Get there and had to give all info over again and run my credit card AGAIN. I specifically asked for an outside unit. They gave me an inside unit with a 5' door in a tight hallway. I can't get anything in there. After 1hr and 40 mins, no one knows how to refund my money.

Jeffrey M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john l.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ana-maria s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiesha N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julia v.  |  Expérience générale 
Évaluation :
3

There were lots of dust and cobweb.but I will not put the full responsibility on Uhaul , I think the better deal is should be an acute term dealing with storage. My storage was in for too long. I have never had an experience with long term,so that could of been the reason for all that dust that accumulated.

Martha F.  |  Expérience générale 
Évaluation :
3

I only selected the storage there because I had to drop the truck off. The storage units are a bit pricey. I did see some for less.

Deirdre W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer s.  |  Expérience générale 
Évaluation :
5

I far prefer dealing with the facility directly. The call center seemed only interested in getting me to to commit to renting more stuff and reserving stuff. I didn't realize until I walked into the facility that I had not reserved the type of unit I wanted. Luckily, the on the ground staff fixed things quickly.

Peter C.  |  Premières impressions 
Évaluation :
5

The individual who helped me with more than great. Unfortunately, I am moving out of state, and will miss their professionalism. I wish all location and employees are similar to that location.

Mohamed M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheldon C.  |  Expérience générale 
Évaluation :
5

I was renting a client control storage unit for a year and was very happy with over-all experience. Great Team at this location.

David P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Issachar A.  |  Expérience générale 
Évaluation :
1

My storage unit was flooded and some of my furniture was thrown out. The facility didn't remove the snow properly making hazardous conditions entering the storage unit that may result in a slip or fall.

Kia M D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda B.  |  Expérience générale 
Évaluation :
4

Snow removal and preparedness is awful. No preparing was done prior to a storm and the Peking lot was disastrous and slippery. Ice every where and no rock salt used anywhere.

JEREMY C.  |  Premières impressions 
Évaluation :
3

I was disappointed with the storage I reserved a 10x10 storage unit online but when I got there the storage was unavailable due to a leak and all they had was the largest storage unit available at $279 a month I was offered the choice of going to a different facility which I did not want to drive to they did give me the first month's rent free but I was still disappointed because I will have to come out my pockets double the amount I wanted to do. They could have at least give me a discount since they didn't contact me to tell me in advance I wasn't going to get my storage unit.

Sheldon C.  |  Premières impressions 
Évaluation :
5

Jamie at the Nazareth Pike location was wonderful! After a reservation mix up she went out of her way to accommodate my needs. She was polite, professional and helpful and all ended well with me getting a workable solution to my needs. Thank you..

Joanne M.  |  Premières impressions 
Évaluation :
5

Staff was great! Unit was clean and easy to access.

amanda B.  |  Premières impressions 
Évaluation :
3

Hard to get ahold of someone at the facility. Have to be put on hold and then finally get someone from the help center and hope they relate the message to the facility. Other than that, everything is good and highly recommended for anyone I know.

Brad F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S.  |  Expérience générale 
Évaluation :
4

The manager was very difficult to work with he did not make things easy

raymond b.  |  Expérience générale 
Évaluation :
1

The worker are rude and don’t really care!

Walli G.  |  Expérience générale 
Évaluation :
3

I would have rated the Nazareth facility much higher, but I feel the service, considering other places, was drastically over priced (only place available in the area at the time). Beyond that, upon move out, the unit, and several of my items, were covered with mice droppings (found a dead mouse in an item stored).

John U.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul D.  |  Expérience générale 
Évaluation :
4

Bien

David L.  |  Expérience générale 
Évaluation :
2

Nice facility. Surprised to know UHaul won't prorate your last month if you move out early so essentially I paid for three weeks I'm not using. They will be able to turn around and rent those spaces now, essentially being double paid for them. Last, the employees never seemed to know how to work the computer and made lots of mistakes. Often times they were more interested in being on their phone then actually helping people.

Cara G.  |  Expérience générale 
Évaluation :
5

I rented the unit from out of state for a friend in Easton,Pa. I was very satisfied with my "over the phone" & on-line service. My friend was very satisfied with unit and we both would recommend this facility.

Patricia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

leslie m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tremaine G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fredesvinda b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C.  |  Expérience générale 
Évaluation :
5

Well maintained facility, hours are reasonable along with after hour card use!!

Jose B.  |  Expérience générale 
Évaluation :
5

Your service counter associates were great.

Michelle C.  |  Premières impressions 
Évaluation :
3

too expensive!

Nelly V.  |  Premières impressions 
Évaluation :
3

WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.

Allison R.  |  Premières impressions 
Évaluation :
5

I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.

michael c.  |  Expérience générale 
Évaluation :
5

Fantastic customer service...quick and efficient!

Luis T.  |  Expérience générale 
Évaluation :
5

Great personal costumer service!!

Alvaro T.  |  Premières impressions 
Évaluation :
5

Entire process went smoothly!!

Jeffrey M.  |  Premières impressions 
Évaluation :
4

My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it's really hard if you have to geton one of the dollies up the step! Merci!

Cristin C.  |  Expérience générale 
Évaluation :
5

Jamie was very accommodating, knowledgable and resourceful.

Tim M.  |  Premières impressions 
Évaluation :
5

We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.

Jonathan R.  |  Expérience générale 
Évaluation :
3

My unit was infested with mice . A lot of property damaged

Monae P.  |  Expérience générale 
Évaluation :
3

The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

nancy b.  |  Expérience générale 
Évaluation :
5

The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Merci

Shawn H.  |  Premières impressions 
Évaluation :
5

Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

karin m.  |  Expérience générale 
Évaluation :
4

People were very nice

Patricia F.  |  Premières impressions 
Évaluation :
5

Very good service

steven y.  |  Premières impressions 
Évaluation :
4

As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

timothy t.  |  Expérience générale 
Évaluation :
2

The attitude from the manager was not acceptable

lucretia rose s.  |  Expérience générale 
Évaluation :
5

Thank you for a great experience

ROBERT L.  |  Expérience générale 
Évaluation :
3

In my opinion you storage fees are a rip off

celeste w.  |  Expérience générale 
Évaluation :
5

The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Jose B.  |  Premières impressions 
Évaluation :
5

Great Customer service and clean unit.

Sarita G.  |  Premières impressions 
Évaluation :
5

professional

Suzanne G.  |  Expérience générale 
Évaluation :
5

Franklin was very helpful.

VERGE C.  |  Expérience générale 
Évaluation :
5

Great place. Close to my home.

RONALD N.  |  Expérience générale 
Évaluation :
5

I really appreciate the time an opportunity working with U-Haul

rashida s.  |  Expérience générale 
Évaluation :
4

I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

MELANIE C.  |  Expérience générale 
Évaluation :
5

Everything about this facility was great. No problems. Was just what I needed for the time I needed.

jacqueline l.  |  Expérience générale 
Évaluation :
5

They were very helpful and knowing about packing and storing my items to last a long time.

michael m.  |  Expérience générale 
Évaluation :
5

The staff was helpful and understood what I needed.

David G.  |  Premières impressions 
Évaluation :
5

Great service great people!

Jamie R.  |  Premières impressions 
Évaluation :
5

All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

James C.  |  Réservation 
Évaluation :
1

I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

Paul S.  |  Réservation 
Évaluation :
5

I really appreciate the way my needs were met and it was done in a timely fashion.

KAREN J.  |  Réservation 
Évaluation :
3

Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

RICHARD W.  |  Réservation 
Évaluation :