Évaluations des clients U-Haul Moving & Storage of Elizabeth

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Elizabeth

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ARNEL B.
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Weekend milage rates is 100% increase compared to week days. Why not have same milage rate for weekends?

Bernadette M.
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I have been satisfied with the service I have been given the Elizabeth U-Haul location. The staff is courteous and patient.

Amazing D.
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Le client n'a pas laissé de commentaire.

Jetson L.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Amazing D.
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Le client n'a pas laissé de commentaire.

Timothy W.
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Great staff, very helpful

Amazing D.
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Le client n'a pas laissé de commentaire.

Bassey I.
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Nothing.. everything was really good.

Richard W. | Overall Experience |
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Thieves, ignorant, liars I will be reporting to the better business bureau

Amazing D.
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Le client n'a pas laissé de commentaire.

Juan G.
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Very good service and professional customer service

Elias B.
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Nothing really. My experience was good

Timone G.
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Le client n'a pas laissé de commentaire.

Gus I.
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Nothing really

Kokhwa T.
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Especially Manager 5 stars service .

Louis H.
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OMAR IS THE BESTHE GAVE GREAT SERVICE

JONATHAN P.
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Le client n'a pas laissé de commentaire.

Robert J.
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Nothing!!!! Everything was great !!!! Rob Jones Thanks Again !!!!

Ahcene T.
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the only think i do not agree with is the policy about the fuel. charging the customer 3.99 per gallon plus $30 fee is too much. i can accept the $3.99 per gallon, but there is no reason to charge $30 fee for a customer

Xsayvire S.
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Le client n'a pas laissé de commentaire.

Tanya W.
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I found nothing that needed improvement. My experience was great. Thank you

Amazing D.
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Le client n'a pas laissé de commentaire.

Joanne C.
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Le client n'a pas laissé de commentaire.

Safiyyah W.
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They should get there vehicles cleaned and serviced more often .

Twum P.
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No comment

Joel B.
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Le client n'a pas laissé de commentaire.

Olasumbo A.
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Le client n'a pas laissé de commentaire.

Eric N.
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The manager always insure customer are satisfied

Trinidad M.
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They over charged me $22.00

Pappachen G.
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very good service

Joe R.
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Friendly and professional staff! Go the extra to provide an excellent service!

Filipe F.
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Le client n'a pas laissé de commentaire.

Luis Z.
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I am disappointed for 10 miles and 4 hours I was charged almost 85 dollars with charges that did not correspond as gasoline I left the tank with more than what It had and others more charges than the truth should not have done it.

Amazing D.
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Continue to keep your customers first! You’re the best!

sylvanus C.
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Le client n'a pas laissé de commentaire.

Gabriel N.
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Le client n'a pas laissé de commentaire.

nichole P.
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Excellent customer service

Atiqah M.
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Everything is up to par

Teneal F.
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Le client n'a pas laissé de commentaire.

Shannon E.
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Nothing at all. Keep doing the amazing job that your doing.

Rina R.
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Excelente Laplace good workers I loved

Mary W.
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All Was great great rates great Atmosphere Great accuracy Thank You Peace love happiness 2020 Customer Of U haul

Carlissa T.
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All the workers were extremely pleasant and helpful. I'm moving from NJ to VA. I expected attitude in NJ and pleasantries in VA. I got the total opposite. Would refer this uhaul to any and everyone!

Patrick W.
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The crew at the location was vibrant on New Year day and had the equipment available at reserved time. No complaints.

Ryan B.
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There initially was an error with the 24/7 pickup and I stood outside in the cold an hour having to come back the next day. There manager Manny and employees at the location were more than courteous and did everything possible to rectify the situation. We are all human and mistakes are made. I will continue to use this location in the future and regret others to do the same. Thank you.

Theresa A.
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The staff there is so wonderful flexible and helpful I rented a Moving truck twice and a van once and every time they surpass my expectations with how great they are! Well done

Luis P.
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Le client n'a pas laissé de commentaire.

Thaina T.
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Le client n'a pas laissé de commentaire.

Victor R.
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well Where do I begin it was horrible terrible experience with u haul First I made an appointment one month in advance by 8am at a place near the house the day before they sent me a text that was in another place further an hour and a half later the day before they sent me a text that was in another place further an hour and a half later We arrived early and called to ensure that the truck was going to be in that place on time and they told us that no that the client was not going to deliver it on time and they sent us to another place further away and only sorry $ 50 of credit supposedly 20 miles but from where if we had to pay for we spent miles horrible experience

Isis R.
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Le client n'a pas laissé de commentaire.

Gloria D.
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Again upon my return to this location, there was no record of my order and therefore created confusion to receive the vehicle.

gary M.
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Always make sure you stick to the hours you have posted. If you say the customer can pick the truck up Sunday at 7:00, be sure to be open at that time. Do not make them wait because they have a schedule to keep and individuals helping them are kept waiting and the customer's schedule is thrown off.

rinina R.
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Le client n'a pas laissé de commentaire.

Verna M.
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Le client n'a pas laissé de commentaire.

AUDIN A.
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Keep the good work.

Lisandro D.
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The cab of the truck was the cleanest I ever saw, the box of the truck smelled like someone carried horse shit on it. It was disgusting to carry my things on it.

Lisa L.
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Le client n'a pas laissé de commentaire.

Alfredo B.
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Associate was fast and nice to us.

Jawanza F.
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The hidden fees blind sided us. I wish the hidden fees were presented more clearly. We were under the impression we were going to $30 for 27 miles and 4 hours and ended up paying $66 due to these hidden fees. It was very shady.

TIYA P.
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Le client n'a pas laissé de commentaire.

Maria J.
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Muy atento la persona q me atendió muy respetuoso y me explico todo gracias

Sanjeev P.
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Truck filthy

Elba A.
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Le client n'a pas laissé de commentaire.

Nitin T.
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Staff was friendly and truck was clean. But truck brakes were not good. On pressing the brakes, truck was stopping Very slowly and there was a lot of noise like some one pressing the accelerator instead of brakes. This caused the engine RPMs/accelerator meter to increase while applying the brakes, luckily not the speed. Rental truck is not in drivable condition. Need maintenance... Driving was horrible experience for me.

Kokhwa T.
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Le client n'a pas laissé de commentaire.

Jorge T.
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Le client n'a pas laissé de commentaire.

Digna A.
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Nothing! They all was great speciall Omar !

Israel A.
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Le client n'a pas laissé de commentaire.

ARMILLIA L. | Overall Experience |
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VERY,VERY EXCEIIENT SERVICE!!!! THANK U ALL!!!!!

kANWALJEET S.
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Daniel and other staff member were very helpful and informative. Received personalized service. Thank You.

ISAAC O.
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Very good

Kennedy C.
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Le client n'a pas laissé de commentaire.

Vanetta R.
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Pleasant exchange quick and easy. They open early and get you in and out.

CARLOS C.
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Very good

Richard J.
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Omar and the rest of the staff at this location were fantastic. They made sure that i was accommodated extremely well and took care of me from the time that i walked in, until the time that i walked out, as well as the time that i came back to return the truck. The performance were all on a 10 and i would love to come back to give them my service.

Lisa L.
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Le client n'a pas laissé de commentaire.

Adam G.
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Once again, excellent service, you guys! Omar and Danielle are very courteous and professional and for that very reason, this will always be my first choice for my moving/storage needs.

Mikeah T.
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Le client n'a pas laissé de commentaire.

Shirley N.
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Inspect the vehicles for damages better. I was almost issued a vehicle with damages that were not tagged. This vould have been a lawsuit.

Bjorn T.
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Terrible at attaching my car to the hitch. Their issues resulted in a car accident that took off my front bumper.

lourdes T.
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Le client n'a pas laissé de commentaire.

Bernadette M.
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Le client n'a pas laissé de commentaire.

Armillia L.
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NOTHING AT AL!!! EXCELLANT SERVICE!!! THANK U!!!

Catherine L.
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Great staff.

STEPHEN S.
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None of the items that I ordered were present at the location, of which I didn’t receive everything thing until the next day AFTER I had to call in and follow up on. All of which caused my use of service to be extended. I spoke to a manager about this during the time that I was informed of my services being adjusted, and was assured my bill would be adjusted as well, but it wasn’t. Now I have to call customer service to have my order/bill corrected.

Isaac C.
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Keep it up !!!

Rene R.
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Manager, the young guy that I can remember his name but he did my paperwork at the beginning and the return I think he is Spanish with glasses he was just fantastic

Elvin R.
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Le client n'a pas laissé de commentaire.

Alexandria K.
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Omar the manager is amazing . His reps made everything easy for me . It was my first time and easy process

April G.
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Le client n'a pas laissé de commentaire.

lugo P.
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Please keep Omar as manager at this location. He is so friendly. Hard to find kind and proficient customer service in the Elizabeth - Newark area.

Chris B.
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They sent Meowth with a U-Haul Van with broken turn signals was pulled over. I mentioned this to the owner and he just smiled and laughed his name was Alex I believe. Definitely would not use this location again

William J B.
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Le client n'a pas laissé de commentaire.

Shaheerah L.
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Le client n'a pas laissé de commentaire.

NUNO C.
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Le client n'a pas laissé de commentaire.

AUDIN A.
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Le client n'a pas laissé de commentaire.

Urbie C.
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Best service ever!!!

Sadria E. | Overall Experience |
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Love Omar..best worker ever

Dawn R. | Overall Experience |
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The manager of this unit have his staff well trained,pleasant,helpful,freindly,and professional thank you do much

GINETTE C. | Overall Experience |
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Thank you guys I appreciated your services. Your kindness was a plus. Thanks again.

Claudy M. | First Impressions |
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Bruce and his coworker were THE best at the storage unit in Elizabeth!! They went above and beyond with their service. I m so happy they were there to help.

Tedwin M. | First Impressions |
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All my needs, concern and help was well answer by the manager, I’m extremely happy with the service I received.

Nadja B. | First Impressions |
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Mr Omar is a “Rock Star” and knows how to hold down the fort. BIG UPS for the stellar optimum “Customized” customer service to him and the whole team for their patience and people skills.

ARMILLIA L. | First Impressions |
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VERY!!!! VERY!!!! PLEASE WITH THE SERVICE!!!

raziah m. | Overall Experience |
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All the staff was very helpful. A Great Team! Omar was great help when moving my stuff out of storage.

kathleen m. | Overall Experience |
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Excellent service from helpful and kind employees. Very satisfied and happy to have had such a stress free experience.

Brendon B. | Overall Experience |
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I use this facility for truck rentals and storage. The staff at this location is very professional . They are eager to assist with any questions . I highly recommend this rental location.

Raziah M. | First Impressions |
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I had a problem with my reservation, and the Manager went above and beyond to help me. He wasn’t even in the store at the time. But he turned my bad day from turning worst. Thank you very much

Renee G. | First Impressions |
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Mr. Omar was very professional and very well manner, you can not ask for a better person very very sweet person.

James D. | Overall Experience |
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Every employee of this facility was so kind, courteous and helpful Thank you all so much Jim Dodge

Corrin W. | Overall Experience |
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Mr. Omar was always nice and helpful from the day I started until the day I ended. All other staff were also helpful, whenever I required assistance.

Ran R. | Overall Experience |
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I had a very good experience with your service

Rahjana W. | Réservation |
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Manager Omar helped me and made the visit pleasant.

Kim C. | Réservation |
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Well I just want to say thank u to Omar the manager. He turned a bad situation in to a blessing.

Jennifer H. | Réservation |
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Staff was very professional and kind.

Nykya H. | Overall Experience |
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The storage was too expensive....

Brenda A. | Overall Experience |
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I spoke to a guy named Omar and he got an attitude, even stopped listening to me on the phone when So was trying to explain to him my issue. I heard him talking to someone else while I was still talki

Emmanuel M. | Overall Experience |
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Omar is fantastic! He has great customer service and very professional.

Non reviews have been submitted for this location.

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