Le client n'a pas laissé de commentaire.NAAMA J.
Customer Reviews for U-Haul Moving & Storage of Elizabeth
Pour nous contacter
Elizabeth, NJ 07208
(Located next to Twin City Supermarket)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My reservation was cancelled. I was not even notified that it was cancelled and I showed up expecting my equipment to be ready, and it was not there. I had to change my entire plan costing me hundreds of dollars as a result. I am extremely disappointed in U-Haul.SHANNONROSE O.
Le client n'a pas laissé de commentaire.ROSA I.
Good service just only stairs no elevatorDeja A. | Online Move In
The receiving and returning of the Van was very smooth. Excellent service à la clientèleKAWSU S.
Very rude and inefficient staff, no customer service experience, they just tell you to go after you drop off the car then they send you inaccurate bill.No time to check the vans, vans should have full tanks to avoid disputes with customers, very poor service for real.I'm disappointed was charged extra 18 $for gas while I returned the van with gas Above the line.KENNEY E.
Le client n'a pas laissé de commentaire.PAULM P.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.DANIELA H. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC N.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.Devon P.
Omar is a capable and efficient fellow. You're lucky he's on the uhaul team.HEATHER S.
Le client n'a pas laissé de commentaire.JOAO C.
I was given an incorrect locker originally. Then given a unit on the second floor with no elevator. I will not be using my unit.Roshni S. | Premières impressions
Le client n'a pas laissé de commentaire.FLORENCIO M.
Le client n'a pas laissé de commentaire.GERARDO G.
Le client n'a pas laissé de commentaire.FUNMILAYO I.
I RESERVED A TRUCK AND THEY DIDN'T HAVE IT I HAD TO TAKE VAN INSTEAD THAT WAS NOT BIG ENOUGH FIT WHAT I WAS MOVINGDAVID S.
Le client n'a pas laissé de commentaire.Maria R.
Windshield was dirty hard to see.JULIO C.
Le client n'a pas laissé de commentaire.aaron nell a m. | Expérience générale
Le client n'a pas laissé de commentaire.TIFFANY F.
Le client n'a pas laissé de commentaire.Sean S.
Le client n'a pas laissé de commentaire.URSULA W.
I am very happy with the services, the staff, the prices. excellent jobSORY M.
excellent serviceRingle B.
The staff was friendly and our first truck had an issue but they were able to supply another very quickly and without any fuss. They were great and my wife and I were very happy with the service!Andrew S.
Todo estuvo perfecto y entrega a tiempoEdwar Antonio A.
Le client n'a pas laissé de commentaire.ALFREDO M.
The same that was done for me ðŸ˜ŠKEEOWNE L.
Le client n'a pas laissé de commentaire.Tamer H.
Le client n'a pas laissé de commentaire.ANTONIO D.
Le client n'a pas laissé de commentaire.ANTHONY U.
Great customer service, from start to end. MerciVICTOR R.
Great service - everything moved quickly and the staff was professional and had masks on.DAVID O.
Le client n'a pas laissé de commentaire.PRESTON M.
Nothing Omar and David were very nice and helpful to me. You need more people like them I appreciate all there helpYOLANDA S.
I worked with Omar and he was amazing! At first it looked like there was going to be an issue with my rental van, then Omar resolved the issue. If Omar hadn't taken the time to help me, my move never could've happened. Thank you Omar for your high level of professional and care. BRBruce R.
Le client n'a pas laissé de commentaire.CATERIN T.
Le client n'a pas laissé de commentaire.Elizabeth R.
100 %Gustavo C.
Le client n'a pas laissé de commentaire.Louis G.
Agent was rude. I asked for the trailer I felt would work better with my vehicle (classic Volkswagen with a narrow wheel base) he would not change the equipment for me. I asked questions about the hydraulic brakes on the trailer and he was very rude with his answer. Was also very rude when I had trouble backing up to the trailer on the first try. Said â€œthat's why I told you not to get out of the carâ€ when my car rolled back a couple inches after putting it in park. I feel I over payed for sub par equipment. I'm not sure if I will ever use Uhal again after this experience.STEVEN R.
Le client n'a pas laissé de commentaire.SHAKERAH S. | Premières impressions
Le client n'a pas laissé de commentaire.LLOYD J.
I was over charge 7 dollars which it doesn't make no sense.Atta A.
Le client n'a pas laissé de commentaire.KEEOWNE L.
Le client n'a pas laissé de commentaire.Joao P. | Expérience générale
Le client n'a pas laissé de commentaire.RAHMEEN D.
The best experience I have had unbelievable customer service thank youARTHUR M.
Horrible experienceKevin W.
Le client n'a pas laissé de commentaire.TAKEIRA S.
Le client n'a pas laissé de commentaire.PIERRE M.
Omar at the Counter was friendly and helpful. Overall, the *entire staff* was efficient and professional, including the guy who delivered to me the vehicle; the guy who received it, after I came back; and the guy who provided me with a printout of the bill.Eric W.
Le client n'a pas laissé de commentaire.SULAYCA A.
Nothing everything was perfectCLIFTON P.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.THOMAS N.
The truck had no air conditioning and the window was hard to roll up their was no blankets with the dolly as requested. The price was too too highYVONNE R.
Strongly recommend Omar and Greg were professional and extremely helpful.Wayne S.
Le client n'a pas laissé de commentaire.Debkumar D.
The person who rented this truck to me was less upfront with all the charges associated with the rental. I have gone in the hospital since this but will pick the case up when I am back to good healthGerald G.
Excellent services and professional staffGUILLERMO S.
I was told one price in my quote and then when it came time to pick the truck up, the price jumped up from 250 $to almost 300 $because of some hidden fees that I was not notified about.Jordyn S.
Nothing but the same that was done before I have had nothing but good experiences with this location always understanding and helpfulKEEOWNE L.
I absolutely love this location! Corey has excellent customer service skills ðŸ'ðŸ¾.. they are fast and efficient.MELISSA B.
Very nice and professionalHilda A. | Expérience générale
Continue and enhance your reputation.CHARLES K.
Thank you for your service!ALIDIO S.
U guys jus need to keep air freshener inside of the vansHUGH D.
The rear door got stuck on us twice. We couldn't pull it down. The first time , we had to drive 30 minutes one way to a uhaul place for assistance. The second time was when we dropped the truck up and we couldn't close the door.Zeeli G.
Ver goodPAULO P.
Le client n'a pas laissé de commentaire.CRAIG J.
The staff was absolutely amazing!!! If I could give them 10 stars, I would!!KAREEMA C.
They called me repeatedly in a threatening manor saying i had to return the unit instead of saying hey, do you need a few more days. I tried calling back a couple times and the wait time was 10 or more minutes. i got on line and pulled my order and saw i needed to extend it. It accepted my extension and then i got the confrontational call described above. I am a customer and as long as i am paying your rates, have a good credit card and clean driving record, why should it matter if i rent for 1 day or 30 days. You are in the business to make money aren't you? I guess next time, I will call Hertz first.Charlie R.
Great service associateCLEON C.
Vehicles must be well maintained.Stanley W.
Le client n'a pas laissé de commentaire.Ronald R.
Le client n'a pas laissé de commentaire.RAHMEEN D.
Tires on Cargo Van should be changed. They were low and looked worn.Linda P.
Le client n'a pas laissé de commentaire.ORLANDO P.
Le client n'a pas laissé de commentaire.larry B.
The location was good. When I picked up the truck service was great. After we finished we were two blocks away from the location when our truck essential sputtered out and for lack of a better word, died. I went to the location but unfortunately the best they could do was refer me to roadside which is where the real "fun" began.David D.
Excelente servicio. Muy eficiente y diligente. Precio excelente.LUIS C. | Expérience générale
The truck was not steady and very loud. The new representative took along time checking me in although I already had a reservation. He was really friendly though. I appreciate that.REGINA K.
THINGS WERE GREAT.Nashid W.
The gentleman greeting me at drop off was very courteous and knowledgeablePaul F.
Excellent polite service. People at front desk are very friendly.LUIS C. | Premières impressions
Le client n'a pas laissé de commentaire.LUIS C.
Le client n'a pas laissé de commentaire.Tahira F.
Le client n'a pas laissé de commentaire.SHARONDA P.
Le client n'a pas laissé de commentaire.Norman F.
GREAT SERVICEJUAN V.
Location And Great serviceRONALDO M.
Le client n'a pas laissé de commentaire.RHONDEN M.
Le client n'a pas laissé de commentaire.Kenneth P.
Location was fine for people who live in that area - Elizabeth. I lived in Morristown. Too long for a truck pickup.GAIL L.
Le client n'a pas laissé de commentaire.FULVIO S.
The door did not close properly The truck that I was supposed to have for 11 day my reservation got canceled The truck that was supposed to be for 8 days it got cancel They send me here they did not have a truck I got a truck and it was not I. Good shape Is not this location fault Is corporate cancelling people reservations it cost me a lot of money going with another companyDAMIAN J.
Employee need to learn more about explaining prices or ratesVicente G.
Le client n'a pas laissé de commentaire.Agron M.
I honestly wanted a truck at another location booked it and was told a fews days before my moving date I'd have to travel to another county for another truck instead of the truck I actually wanted . Getting there was ok drive wasn't so bad but when I received the truck it smelled like raw meat left out not sure why the truck wasn't cleaned but I was pissed upon returning the truck I was charged extra and I have no idea why. the Customer service at the front desk and in the lot was helpful. The guys outside seem to more lounge than the people inside. Thank You Overall For the Service But No Thank You.tasheka A.
Le client n'a pas laissé de commentaire.Mitzi A.
Le client n'a pas laissé de commentaire.Gregory H. | Premières impressions
The entire staff was truly pleasant at all times. Omar stood out the most with his customer service, respect and always with a smile. Again I thank the entire staff for their respect and courtesy.Theresa S. | Expérience générale
Associate Bruce Caballero was very helpful and friendlyCARLOS T. | Expérience générale
I booked a self-storage location to find out the date on the move the location was close. Needless to say I had to find another location to store my stuff for double the price of what I order. This experience let me felt cheated and blindsided.CARLOS T. | Premières impressions
Le client n'a pas laissé de commentaire.FEI X. | Premières impressions
Very helpful staff they go above and beyond for youfloyd m. | Expérience générale
I had a cancellation at the last minute from Uhaul Hillside. I was terrified. However, Omar the representative from Uhaul Elizabeth saved the day. He was able to get me a available unit at the Elizabeth Uhaul storage and charge me the same rate of the unit that I was supposed to get in Hillside. Now that's, EXCELLENT CUSTOMER SERVICE!April S. | Premières impressions
Omar, the store AM, always assists with a smile.PEGGIE M. | Expérience générale
Omar the store AM is awesome.PEGGIE M. | Premières impressions
Teams work friendly people took their time to assist me best place to rent fromregine C. | Premières impressions
Le client n'a pas laissé de commentaire.DANIELA H. | Premières impressions
Le client n'a pas laissé de commentaire.Tyish W. | Premières impressions
Omar, the GM, is an extra courtesy, enthusiastic, and greeted me with a big smile throughout my whole transaction. I will continue to rent from this location as long as Omar continues to work there.PEGGIE M. | Premières impressions
Mr. Omar was very professional and very well manner, you can not ask for a better person very very sweet person.Renee G. | Premières impressions
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