Le client n'a pas laissé de commentaire.Randy H.
Customer Reviews for U-Haul Moving & Storage of Enterprise
Pour nous contacter
Las Vegas, NV 89123
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I picked up the van, the gas tank was barely above empty. I was told I needed to return the van with a quarter tank of gas or I'd be charged. For so many years, U-Haul has asked me to return the trucks/vans with the same amount of gas as when I picked them up. I absolutely don't appreciate needing to pay for the extra gas that I didn't use. So what did U-Haul do? Charge the previous customer for not filling the gas up to a quarter tank and then making me pay for the gas to get the tank back up to quarter full? I don't know if this is U-Haul's policy these days, or if it's just this location at 8620 Las Vegas Blvd. that's ripping people off. Also, I was told that I'd be charged 69 cents per mile at the time I made the reservation. Then, when I was picking up the van, I was told it would be 1,09 $ a mile. I'm very dissatisfied with the entire experience.ROBERT P.
Le client n'a pas laissé de commentaire.RALPH MARKUS H.
The outside staff was outstanding during both pick up and return!MICHAEL W.
The customer service agent (robin) talked too fast and seemed to have an attitude, i thought we were about to get into an argumentDerrick W. | Premières impressions
I was really impressed by the drop off process, though I don't know the name of man that checked my order when I returned I'm sure somebody can figure it out. He was professional, prompt and efficient. Merci.KEVIN EUGENE H.
Le client n'a pas laissé de commentaire.KEVIN CORBRIDGE H.
Very professional and great customer service. They checked me in quickly and had me on my waySean M.
fast and efficientLAWRENCE AUGUSTU G.
Le client n'a pas laissé de commentaire.FRANCIS JOHN P.
Le client n'a pas laissé de commentaire.SHERRINA T. | Expérience générale
THe drop off location was mixed up on my account, and I had to talk to corporate 3 times to get it resolved.BRENT D.
Le client n'a pas laissé de commentaire.TIFANI K.
this Vegas depot is stellar â€¦ super fast â€¦ super sharp employees .RODGER DAMIEN X.
Le client n'a pas laissé de commentaire.PETER TAEAO T.
I have to commend Trevor this evening. He should be given a raise and groomed for management. He was easy to talk to, and was very efficient at getting me on my way. When I realized I didn't have a mask required for an Uber ride, he checked in the store and when one wasn't available, he gave me one of his personal spare masks so I could get home without issue. Thank you for helping take a load off me.BRANDT M.
Also fantastic staff, funny, easy going and friendly. Ils ont été rapides et efficaces.John G.
Great staff and service!!DONALD G.
The man that hooked and unhooked my trailer was excellent. H e made sure that everything was working.STEVEN ALEXANDER B.
Le client n'a pas laissé de commentaire.Ronald H.
Excellent customer service. From counter staff and service staffANTONIO ROBERT C.
Overall smooth and went wellDANIEL E D.
Le client n'a pas laissé de commentaire.DeSuan S.
Too small to be that busySTEVEN B.
Mercidale g. | Expérience générale
Robin was wonderful! Thank you and much appreciated!emanuel B.
Just one issue. I sent my driver licenses by photo and the lady still write the wrong address on my contract. The worst part is that when I when but to the front desk, the associate said he can do nothing about to replace the good home addressSERGIO L.
Staff very friendly, equipment in tip-top shapeMIGUEL ANGEL A.
The guy was extremely friendly and gave a great service.Hanna Z.
I was told over the phone I could leave the truck on property while my rental is setup next day. When I got on site, I was told I couldn't leave the truck onsite. I had also already unloaded my car from the car dolly. If they would have told me ahead of time, it would have saved me a 40 $uber ride back to this location to get my car after scrambling to find a safe place to put the uhaul overnight. Overall a stressful experience due to miscommunication.BRANDT M.
Le client n'a pas laissé de commentaire.Eric C.
All the employees were helpful & friendlyKATHLEEN LADD F.
Online checkin didn't work. The images of my drivers license seem to be missing, even after I uploaded them.James C.
Your employee's need to be taught manners and be willing to help customers when there is a problem. Very rude where I dropped off. I paid for the service the trailer and the storage. I will never use U-Haul again.Ralph M. | Premières impressions
Le client n'a pas laissé de commentaire.Cheryl R. | Premières impressions
Excellent customer service and extremely helpful as well as the cleanest store in town! They always make things easier!!! Go Uhaul!LYNNLIE SHANNON C. | Premières impressions
Very friendly staff and always quick and efficient. Thankstamela D.
Le client n'a pas laissé de commentaire.PAUL H. | Expérience générale
WOMAN BEHIND THE COUNTER WAS DELIGHTFULEric D.
Customer service is always number oneCOVIS LYNN M.
Le client n'a pas laissé de commentaire.DANIEL D.
Jordan did a very good and speedy check in. Very friendly and professional.DAVID B.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.David S.
Disappointed my preferred location was not available and wanted to send me a location 9 miles away and no offer of compensation. Ended up at a location 3 miles further than my preferred location and charged 16 dollars in mileage.JAMES DOMINICK C.
Le client n'a pas laissé de commentaire.Duong L.
Le client n'a pas laissé de commentaire.NOELLE SHIREE G.
The improvement has already happened. This visit erases the bad experiences that I have had at this location in the past. Staff was friendly, honest and fast.Samuel E.
A very good experience all the way aroundâ€¦thank you!BRANDON LEE B.
Have utility dollies avaialbe!Stephen S.
Le client n'a pas laissé de commentaire.RICHARD M.
The gentlemen that assisted me at the return, in Las Vegas was so nice and professional!KIMBERLY B.
Excellent Service ðŸ‘GUILLERMO S.
Le client n'a pas laissé de commentaire.Maurice G. | Expérience générale
Professional, courteous and knowledgeable about their product!KAREN ALICE K.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.DOUGLAS ROBERT T.
Truck had very little fuel & severe mechanical issues & engine issues. Got no assistance from anyoneMICHELLE LIEGH N.
Le client n'a pas laissé de commentaire.NANDAKUMAR N.
Le client n'a pas laissé de commentaire.CARLOS ALBERT M.
Le client n'a pas laissé de commentaire.Ibrahim A.
Le client n'a pas laissé de commentaire.MARK P.
Le client n'a pas laissé de commentaire.Ivan G.
I can't add anything, my service was 5 starRANDY MORROW H.
Le client n'a pas laissé de commentaire.Diane H.
Multiple rentals at the same location with perfect serviceCREIGHTON JOHN M.
Le client n'a pas laissé de commentaire.Ivan G. | Premières impressions
Le client n'a pas laissé de commentaire.Michel H.
Everyone was great. The young man that helped me outside was awesomeRicardo G.
I was done in 5 minutesBRET IVAN D.
Very efficient check outKay E.
There was an issue with the operation of the vehicle. I reported it when I returned the vehicle. I got the feeling they were defensive about it, even after it was verified.David S.
Le client n'a pas laissé de commentaire.ROBERT CHRISTOPH P.
Le client n'a pas laissé de commentaire.Adam W.
Le client n'a pas laissé de commentaire.ADAM W.
Le client n'a pas laissé de commentaire.Nicole C.
ðŸ¥°ðŸ¥°ðŸ¥°ðŸ¥°ðŸ¥°MINNIE ROSIA MAR W.
I had a great experience today I truly enjoyed the check in because you're funnier reps he had a counter so there was no waiting and there is no waiting for the hook up and when I brought it back it was in the waiting room return quickly I will go to the trailer had a great experienceJOSEPH DANIEL S.
Great experience and EVERYONE was really helpful thank you! A day of stressful moving made a little easierNAVONTE TRUE H.
Le client n'a pas laissé de commentaire.tyrone n. | Expérience générale
Le client n'a pas laissé de commentaire.LARRY CRAIG Z.
Le client n'a pas laissé de commentaire.PAUL M L.
Le client n'a pas laissé de commentaire.BARRY STEPHEN G.
I was overcharged for miles. The location is a very busy and in a lot near the highway. Uhaul makes you go through several steps which make you vulnerable in this area. In addition, the counter rep. was sarcastic and a little impatient. I will not go back to this location.MARTIN R.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.WILLIAM K.
The guy that hooked up my truck didn't tell me that I needed a different style ball hitch because it cause it to sway dangerously and it happen at 40 mph. When I dropped off the trailer Mr Blaine Brazier help me out very awesome person. He help my under stand what happens and informed me that they should of told me to get a different hitch and not let me leave the place because it was very dangerous to drive.ERIC SIGURD J.
Truck I rented was pretty beat up from not being taken care of by prior renters, and there was some trash in the cab. Not a big deal, however the staff there was really polite, helpful and extremely speedy with everything. Really good group of employees at the location on Las Vegas boulevard and Ford. If they read this, thank you!thomas T.
Very well done...Anthony B.
Excellent staff. Courteous and efficient support!Michael C.
Every rep encountered were knowledgeable, helpful and efficient! Went far and beyond to ensure my rental process went smooth start to finish! 10 stars!MUSSAH MOHAMED B.
Thank you, guys, for your great service, highly recommend.SHAN J.
Friendly and knowledgeable customer service=a happy customer. Clean location, fully stocked with everything one needs to move with.Caroline T.
Le client n'a pas laissé de commentaire.VALERIE S. | Expérience générale
Loved the storage. Really needed the stoarage to help store my belongings until my apartment was ready for move in. It Very clean inside storage and hallways and even front desk was nice and clean and the associates were awesome! Very respectful and caring. Also I loved that you guys let us use your complimentary carts to accommodate with moving into storage it was a big help for me. Thank you for your help!Nectarrinna C. | Expérience générale
Le client n'a pas laissé de commentaire.Etimani M.
So uhaul is bs overall, it's just a franchise where any Jack or Jill can stake a claim. Some better, some worse. You're milage will vary. This particular location screwed me once by canceling a 2 week out reservation 2 hours before pickup and sent me 25 miles away to get a truck. Super cool and huge waste of my time, money, gas, etc. Next I need just a pickup for a quick trip, same location. Lady who's name tag says she owns the place has never heard of good customer service before, it's clearly a foreign object to her. Rude, cold, gross to deal with. Lady gives me the wrong truck on my paperwork so I have to go through the whole checkout process twice because milage doesn't match, gas level, damage. She literally watched one of her very friendly employees fix her bs and walked away to take some phone call like she is super important. No one is paying for my time.... Everyone other than this "owner" I dealt with is great and very friendly. I'll go elsewhere in the future and recommend you do the same.Ryan W.
I love getting charged extra mileage because there weren't enough U-Haul units at my location, resulting in me driving across town to get the one I reserved, and paying to drive it to and from with no effort to inform me about the change of pickup location by U-Haul. Enjoy the extra 20 bucks.JARED CLAYTON W.
I was helped by a young man named Randall at this location. He was pleasant and professional.William Z.
Le client n'a pas laissé de commentaire.PAUL J. | Expérience générale
Le client n'a pas laissé de commentaire.SUSAN LINDA M.
Le client n'a pas laissé de commentaire.Dino B. | Premières impressions
Need more trash cans where we drop the truck. I went across the whole lot and only saw one â€œfood court'' sized trash, centrally located.LANCE MICHAEL P.
Your employee was very rude and she made mistakes on helping me after I showed her that I paid mine then the 22 $received she got angry and through my paperwork at me ,I asked one of the other lady's if they can help me then they fix her mistake ,that employee said that she worked a lot of hours she needs to get more rest so she wouldn't be so uptight when she works for U-Haul deskPAMELA SALAZAR B.
Moving is often a stressful time. This U-Haul experience helped removed some of the rough edges from the trials of this adventure. Merci.Harry H. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie L.
Le client n'a pas laissé de commentaire.linda W.
Le client n'a pas laissé de commentaire.EDWARD J.
Le client n'a pas laissé de commentaire.EDNA PATRICIA O.
Le client n'a pas laissé de commentaire.Eric W.
Le client n'a pas laissé de commentaire.ROSS B.
Le client n'a pas laissé de commentaire.Donald G.
Le client n'a pas laissé de commentaire.AISAYA NATHANIEL M.
Le client n'a pas laissé de commentaire.JAIME B.
Le client n'a pas laissé de commentaire.pablo s. | Expérience générale
What a wonderful front office experience. The staff was professional and the environment was clean and welcoming. Thank you UhaulChris K. | Premières impressions
natyree h. | Premières impressions
The number one item didn't like about this storage was loading and unloading dock. Very tight and limited. Observed the staff as always being rude.Karen V. | Expérience générale
The location was not on top of their inventory I was confirmed rooms and when I got there the size I was promised was not there.Cecile P. | Premières impressions
Le client n'a pas laissé de commentaire.Kim W. | Premières impressions
The facility was always very clean and well-lit. We had a storage unit at another facility across town and when we went to move out of it recently, we found that many of our belongings were ruined by rat/mouse droppings, urine, and damaged from them burrowing into our boxes, furniture, etc. We'll never store there again, but would gladly store with U-Haul. We had no issues at all in the 4+ years we had a storage unit there!terri h. | Expérience générale
Le client n'a pas laissé de commentaire.JAMILA W. | Expérience générale
Online system doesn’t work … use peopleNEVADA P. | Expérience générale
Online system is dismalBruce E. | Expérience générale
Le client n'a pas laissé de commentaire.Jose R. | Expérience générale
Le client n'a pas laissé de commentaire.Demetrius J. | Premières impressions
Le client n'a pas laissé de commentaire.cindy o. | Premières impressions
Le client n'a pas laissé de commentaire.Glenn F. | Expérience générale
I moved out on the 26th and was still charged full price on the 26th for a month I was not even a tenant anymore….essentially stealing 177 dollars from me. Lady behind the counter was rude and not helpful at all. DisappointingCourtney h. | Expérience générale
Very helpful staff. I didn't lock my unit properly, and one of your staff called me to inform me. I will certainly recommend Uhaul in the future.Yoon C. | Expérience générale
Le client n'a pas laissé de commentaire.Gilda A. | Premières impressions
It was really warm in the "climate controlled" storage areaLAQUETTA N. | Expérience générale
Very inconsiderate and unfriendly front desk people @ the Las Vegas Blvd shop. Understaff front desk . Pile of throw aways at entrance of units.Elvia V. | Expérience générale
One of the employees was really rudeFrank R. | Expérience générale
I did not like that the price had significantly increased in price for only the last year i stored my belongings. I may have not moved my stuff if the price did t increase significantly.gloria g. | Expérience générale
Le client n'a pas laissé de commentaire.Mary T. | Premières impressions
Move in was easy and quick. Facility was clean and easy to access/ move in.Lauren K. | Premières impressions
Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank youjames f. | Premières impressions
Le client n'a pas laissé de commentaire.Uniece J. | Premières impressions
Le client n'a pas laissé de commentaire.LAQUETTA N. | Premières impressions
Le client n'a pas laissé de commentaire.Frank R. | Premières impressions
Le client n'a pas laissé de commentaire.Caleb W. | Premières impressions
Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the areaAndre R. | Premières impressions
When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.Randall B. | Premières impressions
Le client n'a pas laissé de commentaire.Irving W. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTOPHER C. | Premières impressions
I appreciate the extended help, the agents was very helpful. MerciELLEN M. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES M. | Premières impressions
Le client n'a pas laissé de commentaire.HELGA B. | Premières impressions
Le client n'a pas laissé de commentaire.FRANKIE C. | Premières impressions
Le client n'a pas laissé de commentaire.GAIL C. | Premières impressions
Le client n'a pas laissé de commentaire.RALPH DARNICE F. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas T. | Premières impressions
Le client n'a pas laissé de commentaire.Meaghan G. | Online Move In
Arick did a great job assisting my needs and showing me the unit.KADY B. | Premières impressions
Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!Julie L. | Premières impressions
Le client n'a pas laissé de commentaire.hazel o. | Premières impressions
Staff was very courteous and helpful.ronald h. | Premières impressions
Drove cross country with no problems. Truck very reliable.MARIELLEN M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!