Le client n'a pas laissé de commentaire.Jim S.
Customer Reviews for U-Haul Moving & Storage of Enterprise
Pour nous contacter
Las Vegas, NV 89123
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Frank L.
Super quick and easy! Everyone was helpfulJennifer B.
I really liked the online check in system. It was really easy and saved me timeKenneth K.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.hal R.
Very quick and easy processWerner G.
hourly rates for trailers in townjames M.
Great staffEdward R.
I've been using this U-Haul location for storage and vehicle rental needs for about 5 years. The team is always amazing and accommodating!Desmund U.
Le client n'a pas laissé de commentaire.Francisco G.
Happy Thanksgiving 🦃Oleg K.
Thank you - everything went smoothly!Tony C.
One of the better locations I've experienced; very helpful and had equipment ready to go. Roadside assistance system was very responsive when I unfortunately locked the keys inside the truck. I was impressed with U-Haul; keep it up!terry J.
Incredible customer serviceAmber P.
The guy that came out when I returned the van was really nice.Shelli P.
Le client n'a pas laissé de commentaire.slyvia d. | Premières impressions
Charge what you say, don't try to sneak in $20 extra, and then keep people on hold for hours only not to reach you.Audrey G.
I always like renting units here. I like having an inside unit and a clean bathroom.Lisa W. | Expérience générale
Le client n'a pas laissé de commentaire.Edgar R.
Le client n'a pas laissé de commentaire.james M.
Le client n'a pas laissé de commentaire.Dennis A.
When I asked about the over night drop off and where to park the trailer, they failed to mention a $20 overnight drop-off service charges. For what reason would it cost me $20 for doing there job, not to mention a cleaning fee when I picked it up had debris already in the trailer?Timothy D.
Le client n'a pas laissé de commentaire.Robert B.
Need to ensure there is no contraband left in vehicle. Found a vile of Marijuana under passenger seat. Could have made for a bad dayDONALD J.
Just thanks you and keep what you doing b/c it's working great.Zan L.
Le client n'a pas laissé de commentaire.Dana M.
Le client n'a pas laissé de commentaire.Ricardo D.
Nice people…!Dino B. | Expérience générale
Interactions with staff at this location were difficult. Long lines at the counter,abrasive and rude staff. It's just not necessary to behave that way….especially at your job. And, it includes the management as well.Kathleen M. | Expérience générale
Le client n'a pas laissé de commentaire.ROCHET G.
I rent 6to 8 u-Haul trailers a year. Excellent price is very reasonable equipment in good shape.Covis M.
Nothing, I had a great experience.Randall M.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.paul M.
Le client n'a pas laissé de commentaire.Susan S.
Trailer was not cleaned out, found lots of metal shavings and unused rivets with sharp pointed tips and it looked like someone did repair work without cleaning upMichael J.
Le client n'a pas laissé de commentaire.Chris G.
Very pleasant and no stress at all. Quick and easy.santiago D.
Workers were not helpful leading you to an online check in on a Sunday. Get everything sorted the night before as the email does not work for finding the lock box for the keys. Gas tank was completely empty and didn't realize until I got onto the freeway and it was too difficult to turn around as the gas station was closer. We used it for 4 hours and total milage was less than 30 miles and it's cost $100. Crazy!!!!!!!!!Josh R.
Le client n'a pas laissé de commentaire.Anthony S.
You payment policy is not fair, the rest should be protected instead of paying the full monthly amount for one extra day, NOT RIGHT OR IS IT RIGHT.Michael B. | Expérience générale
The staff is so nice and friendly. The owner is helpful and just a great guy. My hitch was installed promptly. Great value and service. Will definitely come again. Best U-Haul experience.Taree T.
Le client n'a pas laissé de commentaire.Earl M.
Le client n'a pas laissé de commentaire.Josh A.
Le client n'a pas laissé de commentaire.Jody B.
Le client n'a pas laissé de commentaire.Jethro G.
Very impressed could not of been better. Everyone at the shop was friendly and helpful and I really appreciate the lifetime warrantyâ€¦ Keep up the good work.DYANN W.
Le client n'a pas laissé de commentaire.Valerie P.
excellent service and helpfulArthur R.
All the employees I interacted with were super nice!!Kimberly R.
This is the easiest, best uhaul to rent from in the US.Russ G.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.Lee W.
Le client n'a pas laissé de commentaire.Aaron J.
Le client n'a pas laissé de commentaire.DAVID K.
Love the Ford cargo Vans.Etimani M.
Le client n'a pas laissé de commentaire.Liping D.
Le client n'a pas laissé de commentaire.Denise M.
Staff very unprofessionalDEBRIGHT P. | Premières impressions
Stop renting out your trailers with terrible tires and give me a partial refund for the time I had to waste waiting for roadside assistance. Also another note if you're going to use these little Ma and Pa mechanic shops to rent your equipment you should also require them to maintain them properlyBrandon K.
I drove the 20â€ truck Literally 9 miles, they said are used $30 worth of gas it doesn't make sense to me how to be a mistake, I definitely wasn't satisfied with thatCLARK S.
Le client n'a pas laissé de commentaire.Jennifer G.
Le client n'a pas laissé de commentaire.Casey L.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.ROBBY I.
Quick interaction, super nice though.Samuel P.
Le client n'a pas laissé de commentaire.sonia C.
Le client n'a pas laissé de commentaire.Wade H.
Le client n'a pas laissé de commentaire.DANIEL T.
S.O.LaMonica H. | Premières impressions
None it is good.tideg G.
Le client n'a pas laissé de commentaire.Ryan W.
Equipment (20' truck) should have been checked out before renting. Equipment failed after 50 miles. Me (83) and my dughter (60) were stranded on the side of a busy road for 7 hours. The total experience was a nightmare for us.Eleanor V.
Le client n'a pas laissé de commentaire.Anntrysha G.
Is everything that you and WE needSilvia A.
I called to confirm the drop off time and they told me it was okay to drop it off any time that day since it's a 24 hr drop off and I wouldn't be charged. They charged me. I got the truck on E and they told me to bring it back on E . I did.. and they charged me . Over 100$ for stuff they reassured me I wouldn't be charged for. Literally will NEVER get another truck.damareon H.
Friendly helpful staff. Equipment available as promised. Great crew!Lori G.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.James O.
Outstanding service and support :) George Jr.George M.
Le client n'a pas laissé de commentaire.THOMAS W.
Well, do you have some type of frequent renter program so that after/if I check in online I can just go to the back, hookup my rental trailer and be gone.. that would streamline your process and save me some time. But your staff is friendly. I appreciate that!! More than ANYTHING else.RYAN W.
Le client n'a pas laissé de commentaire.MATHEW H.
Le client n'a pas laissé de commentaire.STEPHEN B.
What i reserved wasnt what i was to pick up, once corrected it went to being incorrect by the time i picked it up. I was told to go way out of my way to this location then called 8 times in 2 hours with changes made. I reserved a car dolly they reserved us a hauler, i agreed to avoid more issues to arrive and be told its just a dolly again then once trying to check out it was reserved wrong and spent a h0ur waiting while the rep had to call in 3 times to help her fix reservation to pay and get on road. Worst experience ever and will do anything to avoid using uhaul again.Emma H.
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.Fernie P.
People are friendly cooperative catch you equipment and get you on the road very quickly. They do a great jobCovis M.
Le client n'a pas laissé de commentaire.Seboris F.
Great servicerobert T.
The uhaul did a bait and switch on equipment availability by location. I thought I reserved at one location but the equipment was at another. The rate o. Line was not honored and I was misled on the insurance rate and charged almost double the quoted rate. BE CAREFUL, UNFAIR/UNETHICAL BUSINESS PRACTICESKevin S.
Le client n'a pas laissé de commentaire.KAREN J. | Expérience générale
The staff here are all excellent folks! Thank you for a stress-free Uhaul Experience! Y'all are the Best!~Mark P. RoseMark R.
Le client n'a pas laissé de commentaire.Naor K.
Pay attention to your reservations. I showed up at 5:30 AM and my truck share van wasn't ready so I had to call and reschedule a pick-up. Then I got a call while at work letting me know they overbooked the vans but I do appreciate the free truck upgrade option and I did end up getting the van I needed just need better organization.AeRianna H.
In my opinion , nothing that I saw. Facility was clean, staff was friendly with smiles and did what they could to accommodate my requests promptly and efficiently. Everyone was helpful and deserves to be told so.!RYAN W.
Arick was great - he was there when I moved in & when I moved out. He's a good guy. Tony and Shaide (spelling) were both very nice to me. They helped me out & I really appreciate everything.Michelle M. | Expérience générale
Thank you for awesome service.Shuai W.
I can't think of anythingheidi W.
Le client n'a pas laissé de commentaire.Jaryn M.
Le client n'a pas laissé de commentaire.Rene V.
Good job uahulSioeli N. | Expérience générale
Very slow and terrible after hours drop off compared to other locationslinda C.
Le client n'a pas laissé de commentaire.Marcia S.
Le client n'a pas laissé de commentaire.Jason W. | Premières impressions
Bad experience and will never return business to any uhaul location. I've rented from uhaul a dozen times, and I've never left feedback like this. I really hope the GM contacts me, so I can review this experience with him personallyJon H. | Premières impressions
Le client n'a pas laissé de commentaire.john m. | Expérience générale
Le client n'a pas laissé de commentaire.GWENDOLYN S A. | Expérience générale
$150/month for a 5x10 space is ridiculous. Most storage facilities offer a discount the 1st month but not uhaul. I flew in from out of town to clear my mother's apartment after she passed away; if I had more than 2days to move out I would have used someone else. At least the truck rental was only $50Jeremy J. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES M. | Expérience générale
Thank you for your timeIrene B. | Expérience générale
I had a Crazy lady that would block my storage locker, all the time. In fact i think she lived there because she was always there like every time i would tryto get in my locker she was there day or night . She had a living area set up in her unit. she would yell and scream at me because she didn't want to move or i woke her up. Staff never did anything when i complained. they just said she rent there too will never rent here againMATTHEWJAMES H. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas L. | Expérience générale
Le client n'a pas laissé de commentaire.Danny M. | Expérience générale
Le client n'a pas laissé de commentaire.Montiella R. | Premières impressions
Thanks Dan and your team for all your help !CHRIS B. | Expérience générale
There was one tall young man who was not very nice and helpful when returning the truck and trailer. I spoke with a co-owner about him.Evelyn R. | Premières impressions
Le client n'a pas laissé de commentaire.Ali S. | Expérience générale
I cancelled because the facility is not well maintained and there’s a lot of riff raff around the building.Priscilla M. | Online Move In
Le client n'a pas laissé de commentaire.Terice P. | Premières impressions
Le client n'a pas laissé de commentaire.Terrie W. | Expérience générale
Le client n'a pas laissé de commentaire.michael w. | Expérience générale
Le client n'a pas laissé de commentaire.ALEXA S. | Expérience générale
Staff was exceptional friendly went over and beyond to help.Tyra M. | Premières impressions
I grab a 1 way 15" truck and auto transport trailer, looked clean, but as I stated driving to Vegas, truck had no transmission fluid,truck hesitation was on 100, we had to pull over multiple times. Speed wouldn't go over 55 on e way half the time. Mostly we did 30 to 40 miles all the way there. Had to drive in neutral most the night, I got to Vegas in 48hr instead of 26 hr.Transmission was slipping made crazy noise and the check engine light came on. Tried call roadside on hold for hr, each time I called it was 1he, so we cost the way to Vegas, i played over 2 800 dollars to go through this just was disaster. I never had this experience with uhaul until now.Jeremiah S. | Premières impressions
Le client n'a pas laissé de commentaire.JOANN H. | Expérience générale
Will recommend to all!!!CHARLES M. | Expérience générale
Le client n'a pas laissé de commentaire.George P. | Premières impressions
Three days after i put my items into storage and moved back to California your office girl calls me at 645 am saying i owe $300 for breaking in to my unit and destroying the door. I told her i obviously didn't do that i just got the unit why would i do that. Her response "oh well all your stuff is gone". I thought you guys have cameras but you can't look at them unless i file a police report so i did that. Month later police officer calls me saying my unit wasn't broken into and that i filed a false police report. Your office caused me a lot of unnecessary stress and issues that I'm still dealing with.Cody R. | Expérience générale
I like this storage facility because it is inside, thermostatically controlled, and very accessible. I like that there is a drinking fountain and restrooms available too.Lisa W. | Premières impressions
Last 2 months now a concern ..Just yesterday 7/13/22 dealt w/ your billing staff via phone ..She was rude .. I felt I was charged w/ delinquent fee unfairly..Been using same account & all of a sudden my #S are wrong. I have to give her again my account # I am using for years w/ expiration date. She is very rude..Paid amount Iwas.billed for ..Just don't want to deal w/ her..Iwas so stressed w/ her..Thelma O. | Premières impressions
Le client n'a pas laissé de commentaire.FRANTZIE F. | Expérience générale
Le client n'a pas laissé de commentaire.Gilda A. | Expérience générale
Le client n'a pas laissé de commentaire.Kortni G. | Expérience générale
Le client n'a pas laissé de commentaire.Demetria S. | Expérience générale
Le client n'a pas laissé de commentaire.MARIELLEN M. | Expérience générale
I wasn't aware of the offer for free storage with a trailer rental. The Uhaul rep offered it when I told her our cul-de-sac could not accommodate the trailer. The storage space was a great solution. In retrospect, when your initial rep offered trailer rental as opposed to the small truck, she didn't bother to ask if the drop-off location was restricted.Sharon S. | Premières impressions
Le client n'a pas laissé de commentaire.Demetrius J. | Expérience générale
Le client n'a pas laissé de commentaire.Sang H. | Premières impressions
Le client n'a pas laissé de commentaire.James F. | Expérience générale
Le client n'a pas laissé de commentaire.Kedric B. | Expérience générale
When I walked in I was told that my reservation with confirmation was just a request and that it did not mean I had a unit when I drove from Florida and arrived. The employee then corrected himself and told me the unit was available. I was provided with an access card that did not work and an access number that did not work as well. I currently have no way to access my unit. I was told the computer system was down but other customers were accessing the doors while I was loading my unit. I had to keep the door propped open because the double doors locked before I was able to finish unloading my trailer into the unit.Alysa G. | Premières impressions
S.O.JIMMY L. | Premières impressions
The service was very good they were always willing to help when needed Thank youELLEN M. | Expérience générale
Le client n'a pas laissé de commentaire.RENEE KANANI C. | Premières impressions
Le client n'a pas laissé de commentaire.Fhye F. | Expérience générale
Fast,curtesyKevin M. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT N. | Premières impressions
Thank you for all the years of great service!denise E. | Expérience générale
Le client n'a pas laissé de commentaire.Don H. | Premières impressions
The dock was filled with two 26' trucks of household completely lining the dock making access impossible for over five hours. Then the people had there cars parked blocking any access to the dock as well. Upon asking the employees at your store to help, l was told to figure it out. Rude and short, leave them alone loud and clear. At 2:45 when l could finally get to the dock, l was again rudely told the dock was clear an hour after l left. Nice, over five hours of a junkyard blocking access and I'm the bad guy? The manager there needs to have a serious attitude review.Mark B. | Premières impressions
Quick and informativeUrsala M. | Premières impressions
Le client n'a pas laissé de commentaire.Rodney M. | Expérience générale
Le client n'a pas laissé de commentaire.roxine h. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer N. | Premières impressions
Le client n'a pas laissé de commentaire.michael w. | Premières impressions
I’ve had a unit at this location for the last 3 years and I have never had a problem with anything.JONITA A B. | Expérience générale
Le client n'a pas laissé de commentaire.Katherine A. | Expérience générale
Le client n'a pas laissé de commentaire.Fhye F. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA G. | Expérience générale
Twice I was in the office and had to listen to an employee talking back to the manager. Just not something I want to see as a customer. Further, I had to move three time over the past two years. I used Uhaul storage and moving trucks for every move. I just had to pay $217 so that I could simply ensure that my storage unit was EMPTY so that I could cancel the contract because the date had moved past due. It was empty and I was trying to get a family member who still lived there to check it. I was a promoter of Uhaul service. But now I am a detractor. I will never suggest Uhaul, their poor employees, and their poor business practices be avoided.odie p. | Expérience générale
Le client n'a pas laissé de commentaire.CARY C. | Premières impressions
Staff were very friendly. Anthony Flores was very & understanding . Top marks all aroundGerard B. | Premières impressions
Lots of rat poop.’mWILLIAM LEON M. | Expérience générale
Le client n'a pas laissé de commentaire.John S. | Premières impressions
Le client n'a pas laissé de commentaire.Noemi R. | Expérience générale
Le client n'a pas laissé de commentaire.HELGA B. | Expérience générale
Great staff. Good atmosphere. I have a good experience everytime I use Uhaul for my moving needs. All my moving needs under one roof.Sarah L. | Premières impressions
Location is next door to our temporary housing your rates and services are excellent and meet our needsJames F. | Premières impressions
Le client n'a pas laissé de commentaire.Byron W. | Premières impressions
Very professional and cleanWILLIE F. | Premières impressions
very high volume location, lots of thing going on, this place needs a bigger yard, fortunately I am use to doing things in a cramped area, thought monthly rate was a bit high, really like the key card system, to keep track of who is going in units, and carts are very helpfulanthony b. | Expérience générale
Le client n'a pas laissé de commentaire.Wilhemina W. | Premières impressions
Le client n'a pas laissé de commentaire.jennifer s. | Expérience générale
Le client n'a pas laissé de commentaire.James M. | Expérience générale
Very professionalKevin M. | Premières impressions
Le client n'a pas laissé de commentaire.cynthia v. | Expérience générale
Dan You should know how professional, courteous, welcoming and nice your team is. Arick, Jordan and Trevor were on it - from the time I drove on property; to the time I left 4 hours later. They made a huge impression and the entire place is spotless and squared away. I felt safe and had everything I needed. Bathrooms were stocked and clean - area had no clutter or garbage anywhere. Honestly - the best U-Haul I have ever been to or rented from. Thank you, MichelleMichelle M. | Premières impressions
it was very busy day the parking lot was full, there were a lot of people moving in. The carts an elevator were very helpful, my unit was easy to get to, it was clean and the facility was well maintained, and they even gave me a lockanthony b. | Premières impressions
Excelente,seguro ,limpio y un buen servicio al cliente lo recomiendo 100aida m. | Expérience générale
Scheduled a storage unit with a Uhaul and my storage unit reservation got moved to a different Uhaul than the pick up truck. Checking in to storage took 20 min as I had to scan my ID 20 timesJianna D. | Premières impressions
The representative at the counter was very friendly and professional. Very helpful.Beverly R. | Premières impressions
I can not give their service a high enough praise. A last minute plan left us in a tough situation and Uhaul had fast,easy service, with extended hours. They were open on new year's night! I was able to reserve a unit, check in, and unload all within an hour. Merci encore.Crystal R. | Premières impressions
The staff is a little tightly wound but that seems to be a Vegas thing.Sariah P. | Premières impressions
The worker are all friendly and helpfulUniece J. | Expérience générale
Communication was not good. No help with problems created by uhaul. Wrong trailer! No ramp! Was to store 2 motorcycles and I made everything clear online. I get there and I have to drain all the fluids to store. Nooo! So never got to use the storage. Very rude customer service. Good at taking your money! Never use uhaul again!Ralph M. | Expérience générale
Thank you so much for making my transition easy.Leslie B. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa C. | Expérience générale
Le client n'a pas laissé de commentaire.DENETTE M. | Expérience générale
The customer service agent (robin) talked too fast and seemed to have an attitude, i thought we were about to get into an argumentDerrick W. | Premières impressions
Le client n'a pas laissé de commentaire.SHERRINA T. | Expérience générale
Mercidale g. | Expérience générale
Your employee's need to be taught manners and be willing to help customers when there is a problem. Very rude where I dropped off. I paid for the service the trailer and the storage. I will never use U-Haul again.Ralph M. | Premières impressions
Le client n'a pas laissé de commentaire.Cheryl R. | Premières impressions
Excellent customer service and extremely helpful as well as the cleanest store in town! They always make things easier!!! Go Uhaul!LYNNLIE SHANNON C. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL H. | Expérience générale
Le client n'a pas laissé de commentaire.Maurice G. | Expérience générale
Le client n'a pas laissé de commentaire.Ivan G. | Premières impressions
Le client n'a pas laissé de commentaire.tyrone n. | Expérience générale
Le client n'a pas laissé de commentaire.VALERIE S. | Expérience générale
Loved the storage. Really needed the stoarage to help store my belongings until my apartment was ready for move in. It Very clean inside storage and hallways and even front desk was nice and clean and the associates were awesome! Very respectful and caring. Also I loved that you guys let us use your complimentary carts to accommodate with moving into storage it was a big help for me. Thank you for your help!Nectarrinna C. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL J. | Expérience générale
Le client n'a pas laissé de commentaire.Dino B. | Premières impressions
Moving is often a stressful time. This U-Haul experience helped removed some of the rough edges from the trials of this adventure. Merci.Harry H. | Premières impressions
Le client n'a pas laissé de commentaire.pablo s. | Expérience générale
What a wonderful front office experience. The staff was professional and the environment was clean and welcoming. Thank you UhaulChris K. | Premières impressions
natyree h. | Premières impressions
The number one item didn't like about this storage was loading and unloading dock. Very tight and limited. Observed the staff as always being rude.Karen V. | Expérience générale
The location was not on top of their inventory I was confirmed rooms and when I got there the size I was promised was not there.Cecile P. | Premières impressions
Le client n'a pas laissé de commentaire.Kim W. | Premières impressions
The facility was always very clean and well-lit. We had a storage unit at another facility across town and when we went to move out of it recently, we found that many of our belongings were ruined by rat/mouse droppings, urine, and damaged from them burrowing into our boxes, furniture, etc. We'll never store there again, but would gladly store with U-Haul. We had no issues at all in the 4+ years we had a storage unit there!terri h. | Expérience générale
Le client n'a pas laissé de commentaire.JAMILA W. | Expérience générale
Online system doesn’t work … use peopleNEVADA P. | Expérience générale
Online system is dismalBruce E. | Expérience générale
Le client n'a pas laissé de commentaire.Jose R. | Expérience générale