Customer Reviews for U-Haul Moving & Storage of Enterprise

12 872 évaluations

8620 Las Vegas Blvd S   Las Vegas, NV 89123
(Ford Ave)

(702) 914-6027

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(702) 914-6027

8620 Las Vegas Blvd S
Las Vegas, NV 89123
(Ford Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Thank you for your time

Irene B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tialynn S. 
Évaluation :
2

This location tried to get me for $70 saying the fuel level when I picked it up was 7/8 of a tank when in reality it was half. What saved me was the equipment contract I had in my hand stating that the tank only had 4/8 of a tank.

William W. 
Évaluation :
2

I had a Crazy lady that would block my storage locker, all the time. In fact i think she lived there because she was always there like every time i would tryto get in my locker she was there day or night . She had a living area set up in her unit. she would yell and scream at me because she didn't want to move or i woke her up. Staff never did anything when i complained. they just said she rent there too will never rent here again

MATTHEWJAMES H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ira H. 
Évaluation :
4

Better inspections on electrical/lighting. The trailer i reserved had a damaged connector, but they changed the whole trailer (i was lucky there was a replacement) for me in less than 5 minutes, great service there, decent people!!!

Mohamed H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily R. 
Évaluation :
5

Great service

Tanner G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RubenI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron N. 
Évaluation :
1

I made a reservation for a cargo van at this specific location because it's walking distance from my new residence and I don't have a personal vehicle currently so I have to walk to the U Haul location. I'm also not comfortable driving one of those 10 foot trucks which is why I wanted the van. They took my money and told me when the van would be available. Shortly before my scheduled reservation, they left me a msg that it wasn't available because they let someone else extend the use of the van I had reserved and if I really wanted a cargo van I would have to walk 7 miles to a different location. Without my approval they changed my reservation and I got a text about the other location and how to start early check in. After calling them back, I told them I'm on foot and don't want to walk 7 miles to a random U Haul location I never made a reservation at. They said if I wanted something from where I originally scheduled my reservation I'd have no choice but to upgrade to a 10 foot truck. When I reluctantly rented the 10 foot truck, I calmly told the lady at the desk what happened. She was unconcerned, unapologetic and kinda rude about it.

kyle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny M.  |  Expérience générale 
Évaluation :
3

Be friendly! Moving is stressful enough to have to be treated with disregard. “ here's the keys? -Trucks outside around the corner, sign the contract and call this number if there's a problem. Yikes!!! The prices have already gone up on the rental. With the cost of gas and the truck rental ; service should be a little more accommodating.

James M. 
Évaluation :
1

Lower the price per mile. Sheesh

Steven F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

One of my favorite ones to rent from

Travis F. 
Évaluation :
5

Justin the manager did an awesome job

Audrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B. 
Évaluation :
5

Best costumer service

Michael P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montiella R.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

Anthony R. 
Évaluation :
3

Rude counter people Charged more than expected

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO R. 
Évaluation :
5

Thanks Dan and your team for all your help !

CHRIS B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andera H. 
Évaluation :
5

I have used this location many times over the years. Always happy. This time I was disappointed that with gas so high  I had to pay and not have some kind of break. We have to put back where it was returned. Times are for everyone . I feel the first 25 miles should be free Just a thought. Thank you Toni ps I will still use you always coustermer service is always great

Toni S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer K. 
Évaluation :
5

The staffs are nice and friendly, so easy to pick up and return. I will definitely rent at this location again.

EDSON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fil S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Nothing, thanks for being there!

PAUL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scot K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall M. 
Évaluation :
1

Very BAD customer service, employees talking about personal business while customer is in store. I had to wait to even locate my truck, Manager Anthony wasn't helpful at all.

Bruce N. 
Évaluation :
5

Excellent customer service. Friendly staff.

Steve E. 
Évaluation :
4

This was a new Uhaul Cargo Van with 80 miles and the AC still was broke. In over 100 degree temperatures in Vegas the AC was in and out the entire 3 days I rented it. Super disappointed. And returning the vehicle when Uhaul was closed was not as easy as anticipated. The website could not find my reservation even though entering the contract number. Took over 30 minutes to call Uhal and get returned.

Kelly L. 
Évaluation :
5

Excellent customer service. When we arrived, we realized the 10' truck was not going to be big enough for our needs, and the person we worked with made sure we got upgraded to a 15' truck and got us on our way with no issues. She was incredibly helpful and supportive. Great work!!

Jessa G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wilhelmina W. 
Évaluation :
5

There was one tall young man who was not very nice and helpful when returning the truck and trailer. I spoke with a co-owner about him.

Evelyn R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Great Job!

Kurt R. 
Évaluation :
4

I never received my email after returning uhaul truck. I called but they put me on hold long wait. Still need my total bill calculated.

ANITA FAYE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittny T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Yousef Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Etimani M. 
Évaluation :
5

Make sure that you have dollies in every vehicle we didn't have a dolly when we got to storage and had to manually carry things

JENNIFER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ali S.  |  Expérience générale 
Évaluation :
5

They actually care here not from where I was coming from. They took care of me as any employee of u-haul should.

brian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

metina F. 
Évaluation :
5

The u haul staff on Las Vegas blvd we're amazing Joel went above and beyond to help figure out what was going on with my contract and tony was very helpful I definitely will be back at that location for any u haul rentals excellent customer service definitely recommended

Morgan M. 
Évaluation :
5

First time renting a truck and using U-haul. It was absolutely the most pleasant experience. I called in to reserve my truck, when I walked in it two less than 5 min to complete the signing process. The representatives were friendly and efficient. The return process was just a quick and simple. Thank you, we will definitely be using this location and company for our rental needs.

Wendy A. 
Évaluation :
1

I cancelled because the facility is not well maintained and there’s a lot of riff raff around the building.

Priscilla M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS CHARLES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG W. 
Évaluation :
3

The lady at the customer service no good

Isaac B. 
Évaluation :
5

Do not transfer where I pick up the truck 3 times after making a reservation. Why allow somebody to schedule a specific location if they aren't going to have the truck.

Chance S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OYSTEIN L. 
Évaluation :
5

Neat, clean, helpful, easy. No issues.

Glenn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

derek M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terice P.  |  Premières impressions 
Évaluation :
2

Rude service

rachel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charuwan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM G. 
Évaluation :
5

Actually nothing everything perfect

JOSE L. 
Évaluation :
1

They gave me a broken down truck, I went out of my schedule and lost days of work and I had to pay for a hotel for a broken down truck that they did not check before they gave it to me

Alejandro P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA J. 
Évaluation :
4

Customer service was awesome!

Cameron G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james L. 
Évaluation :
5

Nothing. This location is exceptional. I came in after hours & frantic. An employee walking to his car helped. I really appreciated his assistance. Thank you!!!

Karmen P. 
Évaluation :
5

Great experience. We will continue to do business with this location for all our needs. Thank you to your team.

Richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberley F. 
Évaluation :
1

The gas was at at the same as I took it out, and they still charged me a gas fee. $30 I will be disputing it with my bank

WILLIAM LEVI E. 
Évaluation :
2

Front desk personnel was Very unfriendly and u helpful (blonde agent). I was a walk-in at 1145-55am she said there were no trucks available only 20' all others were reserved for the entire day. I immediately went on the website as I was in my storage and rented a 10' truck with no issues. I walked back into the rental area at 12pm and picked up my reserved truck. How was I able to reserve and pick up this truck when the agent still standing at the desk told me none was available for the rest of the day?! I requested the manager and his reasoning was maybe it was just returned or it was a one way truck. This reasoning was illogical, however at this point I just needed to begin my day and I left.

Taketa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hong N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hong N. 
Évaluation :
5

Customer oriented, helpful and friendly staff.

Vickie J. 
Évaluation :
5

I was in the store multiple times and every time the personnel were very friendly and helpful. Highly recommend this UHaul location - one of the best I've ever seen.

Paul M. 
Évaluation :
4

Air conditioning quit working second day of a cross country trip in July.

Stan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN H. 
Évaluation :
4

I feel like the self check of vehicles leaves much to be desired. I specifically changed locations to this one so that the store was open when I planned to pick up the vehicle because I was notified by the sales agent of an online check out at other location at 8am because they would be closed then. So I went to an open store only to find out you still had to do the same online process of a walk around. The pictures used for me to check against were terrible in the sense if an area was in the shadows because the direction of the sunlight it looked perfectly fine (one BIG example would be the front bumper in my case). In the end three sides of the truck needed to be updated. it was obvious in one that the picture was not recent. Anyway, just leaves a lot to chance there... Other than that, the truck work as it should.

david E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg W. 
Évaluation :
5

Robin the lady who set me up with the trailer was excellent and very helpful. The fellow from Virginia who helped load trailer was also great (I can't remember his name).

Fred F. 
Évaluation :
5

From the guy who checked me in, to the guy who hooked up the equipment and same guy that checked the equipment back in, the Uhaul staff was excellent. I didn't have a reservation but staffer helped me get exactly what I needed quickly. Equipment is always in good condition and helped me get my job done quickly and efficiently. I will always use Uhaul

Francisco C. 
Évaluation :
2

We rented a truck for a week, the truck we rented reeked of cigarettes and was crashed on one of the corners. We had to spend an additional $20 in odor supplies at autozone so that we can use the truck without it making us dizzy.

Emma G. 
Évaluation :
5

Professional and courteous. Highly recommended

Marc R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

heather B. 
Évaluation :
3

My FUEL DISPUTE Photo never made it to my rental file and I had to pay an extra $60+ to the Drop Off location. I picked up a truck with ZERO fuel and two Pickup location mechanics can attest to my claim

Mark D. 
Évaluation :
5

Excellent service, friendly, helpful and capable

Elizabeth N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrie W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXA S.  |  Expérience générale 
Évaluation :
4

Staff was exceptional friendly went over and beyond to help.

Tyra M.  |  Premières impressions 
Évaluation :
2

I grab a 1 way 15" truck and auto transport trailer, looked clean, but as I stated driving to Vegas, truck had no transmission fluid,truck hesitation was on 100, we had to pull over multiple times. Speed wouldn't go over 55 on e way half the time. Mostly we did 30 to 40 miles all the way there. Had to drive in neutral most the night, I got to Vegas in 48hr instead of 26 hr.Transmission was slipping made crazy noise and the check engine light came on. Tried call roadside on hold for hr, each time I called it was 1he, so we cost the way to Vegas, i played over 2 800 dollars to go through this just was disaster. I never had this experience with uhaul until now.

ALICE K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOANN H.  |  Expérience générale 
Évaluation :
5

Will recommend to all!!!

CHARLES M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George P.  |  Premières impressions 
Évaluation :
1

Three days after i put my items into storage and moved back to California your office girl calls me at 645 am saying i owe $300 for breaking in to my unit and destroying the door. I told her i obviously didn't do that i just got the unit why would i do that. Her response "oh well all your stuff is gone". I thought you guys have cameras but you can't look at them unless i file a police report so i did that. Month later police officer calls me saying my unit wasn't broken into and that i filed a false police report. Your office caused me a lot of unnecessary stress and issues that I'm still dealing with.

Cody R.  |  Expérience générale 
Évaluation :
5

I like this storage facility because it is inside, thermostatically controlled, and very accessible. I like that there is a drinking fountain and restrooms available too.

Lisa W.  |  Premières impressions 
Évaluation :
3

Last 2 months now a concern ..Just yesterday 7/13/22 dealt w/ your billing staff via phone ..She was rude .. I felt I was charged w/ delinquent fee unfairly..Been using same account & all of a sudden my #S are wrong. I have to give her again my account # I am using for years w/ expiration date. She is very rude..Paid amount Iwas.billed for ..Just don't want to deal w/ her..Iwas so stressed w/ her..

Thelma O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANTZIE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilda A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kortni G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demetria S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIELLEN M.  |  Expérience générale 
Évaluation :
5

I wasn't aware of the offer for free storage with a trailer rental. The Uhaul rep offered it when I told her our cul-de-sac could not accommodate the trailer. The storage space was a great solution. In retrospect, when your initial rep offered trailer rental as opposed to the small truck, she didn't bother to ask if the drop-off location was restricted.

Sharon S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demetrius J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sang H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kedric B.  |  Expérience générale 
Évaluation :
2

When I walked in I was told that my reservation with confirmation was just a request and that it did not mean I had a unit when I drove from Florida and arrived. The employee then corrected himself and told me the unit was available. I was provided with an access card that did not work and an access number that did not work as well. I currently have no way to access my unit. I was told the computer system was down but other customers were accessing the doors while I was loading my unit. I had to keep the door propped open because the double doors locked before I was able to finish unloading my trailer into the unit.

Alysa G.  |  Premières impressions 
Évaluation :
5

S.O.

JIMMY L.  |  Premières impressions 
Évaluation :
5

The service was very good they were always willing to help when needed Thank you

ELLEN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE KANANI C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fhye F.  |  Expérience générale 
Évaluation :
5

Fast,curtesy

Kevin M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT N.  |  Premières impressions 
Évaluation :
5

Thank you for all the years of great service!

denise E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don H.  |  Premières impressions 
Évaluation :
1

The dock was filled with two 26' trucks of household completely lining the dock making access impossible for over five hours. Then the people had there cars parked blocking any access to the dock as well. Upon asking the employees at your store to help, l was told to figure it out. Rude and short, leave them alone loud and clear. At 2:45 when l could finally get to the dock, l was again rudely told the dock was clear an hour after l left. Nice, over five hours of a junkyard blocking access and I'm the bad guy? The manager there needs to have a serious attitude review.

Mark B.  |  Premières impressions 
Évaluation :
5

Quick and informative

Ursala M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

roxine h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael w.  |  Premières impressions 
Évaluation :
5

I’ve had a unit at this location for the last 3 years and I have never had a problem with anything.

JONITA A B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katherine A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fhye F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA G.  |  Expérience générale 
Évaluation :
3

Twice I was in the office and had to listen to an employee talking back to the manager. Just not something I want to see as a customer. Further, I had to move three time over the past two years. I used Uhaul storage and moving trucks for every move. I just had to pay $217 so that I could simply ensure that my storage unit was EMPTY so that I could cancel the contract because the date had moved past due. It was empty and I was trying to get a family member who still lived there to check it. I was a promoter of Uhaul service. But now I am a detractor. I will never suggest Uhaul, their poor employees, and their poor business practices be avoided.

odie p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARY C.  |  Premières impressions 
Évaluation :
5

Staff were very friendly. Anthony Flores was very & understanding . Top marks all around

Gerard B.  |  Premières impressions 
Évaluation :
3

Lots of rat poop.’m

WILLIAM LEON M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noemi R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELGA B.  |  Expérience générale 
Évaluation :
5

Great staff. Good atmosphere. I have a good experience everytime I use Uhaul for my moving needs. All my moving needs under one roof.

Sarah L.  |  Premières impressions 
Évaluation :
4

Location is next door to our temporary housing your rates and services are excellent and meet our needs

James F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron W.  |  Premières impressions 
Évaluation :
5

Very professional and clean

WILLIE F.  |  Premières impressions 
Évaluation :
4

very high volume location, lots of thing going on, this place needs a bigger yard, fortunately I am use to doing things in a cramped area, thought monthly rate was a bit high, really like the key card system, to keep track of who is going in units, and carts are very helpful

anthony b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wilhemina W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James M.  |  Expérience générale 
Évaluation :
5

Very professional

Kevin M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia v.  |  Expérience générale 
Évaluation :
5

Dan You should know how professional, courteous, welcoming and nice your team is. Arick, Jordan and Trevor were on it - from the time I drove on property; to the time I left 4 hours later. They made a huge impression and the entire place is spotless and squared away. I felt safe and had everything I needed. Bathrooms were stocked and clean - area had no clutter or garbage anywhere. Honestly - the best U-Haul I have ever been to or rented from. Thank you, Michelle

Michelle M.  |  Premières impressions 
Évaluation :
5

it was very busy day the parking lot was full, there were a lot of people moving in. The carts an elevator were very helpful, my unit was easy to get to, it was clean and the facility was well maintained, and they even gave me a lock

anthony b.  |  Premières impressions 
Évaluation :
5

Excelente,seguro ,limpio y un buen servicio al cliente lo recomiendo 100

aida m.  |  Expérience générale 
Évaluation :
3

Scheduled a storage unit with a Uhaul and my storage unit reservation got moved to a different Uhaul than the pick up truck. Checking in to storage took 20 min as I had to scan my ID 20 times

Jianna D.  |  Premières impressions 
Évaluation :
5

The representative at the counter was very friendly and professional. Very helpful.

Beverly R.  |  Premières impressions 
Évaluation :
4

I can not give their service a high enough praise. A last minute plan left us in a tough situation and Uhaul had fast,easy service, with extended hours. They were open on new year's night! I was able to reserve a unit, check in, and unload all within an hour. Merci encore.

Crystal R.  |  Premières impressions 
Évaluation :
5

The staff is a little tightly wound but that seems to be a Vegas thing.

Sariah P.  |  Premières impressions 
Évaluation :
5

The worker are all friendly and helpful

Uniece J.  |  Expérience générale 
Évaluation :
2

Communication was not good. No help with problems created by uhaul. Wrong trailer! No ramp! Was to store 2 motorcycles and I made everything clear online. I get there and I have to drain all the fluids to store. Nooo! So never got to use the storage. Very rude customer service. Good at taking your money! Never use uhaul again!

Ralph M.  |  Expérience générale 
Évaluation :
5

Thank you so much for making my transition easy.

Leslie B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENETTE M.  |  Expérience générale 
Évaluation :
4

The customer service agent (robin) talked too fast and seemed to have an attitude, i thought we were about to get into an argument

Derrick W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRINA T.  |  Expérience générale 
Évaluation :
4

Merci

dale g.  |  Expérience générale 
Évaluation :
1

Your employee's need to be taught manners and be willing to help customers when there is a problem. Very rude where I dropped off. I paid for the service the trailer and the storage. I will never use U-Haul again.

Ralph M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl R.  |  Premières impressions 
Évaluation :
5

Excellent customer service and extremely helpful as well as the cleanest store in town! They always make things easier!!! Go Uhaul!

LYNNLIE SHANNON C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tyrone n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE S.  |  Expérience générale 
Évaluation :
5

Loved the storage. Really needed the stoarage to help store my belongings until my apartment was ready for move in. It Very clean inside storage and hallways and even front desk was nice and clean and the associates were awesome! Very respectful and caring. Also I loved that you guys let us use your complimentary carts to accommodate with moving into storage it was a big help for me. Thank you for your help!

Nectarrinna C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dino B.  |  Premières impressions 
Évaluation :
5

Moving is often a stressful time. This U-Haul experience helped removed some of the rough edges from the trials of this adventure. Merci.

Harry H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pablo s.  |  Expérience générale 
Évaluation :
5

What a wonderful front office experience. The staff was professional and the environment was clean and welcoming. Thank you Uhaul

Chris K.  |  Premières impressions 
Évaluation :
3

na

tyree h.  |  Premières impressions 
Évaluation :
2

The number one item didn't like about this storage was loading and unloading dock. Very tight and limited. Observed the staff as always being rude.

Karen V.  |  Expérience générale 
Évaluation :
4

The location was not on top of their inventory I was confirmed rooms and when I got there the size I was promised was not there.

Cecile P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W.  |  Premières impressions 
Évaluation :
5

The facility was always very clean and well-lit. We had a storage unit at another facility across town and when we went to move out of it recently, we found that many of our belongings were ruined by rat/mouse droppings, urine, and damaged from them burrowing into our boxes, furniture, etc. We'll never store there again, but would gladly store with U-Haul. We had no issues at all in the 4+ years we had a storage unit there!

terri h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMILA W.  |  Expérience générale 
Évaluation :
4

Online system doesn’t work … use people

NEVADA P.  |  Expérience générale 
Évaluation :
4

Online system is dismal

Bruce E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demetrius J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cindy o.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn F.  |  Expérience générale 
Évaluation :
2

I moved out on the 26th and was still charged full price on the 26th for a month I was not even a tenant anymore….essentially stealing 177 dollars from me. Lady behind the counter was rude and not helpful at all. Disappointing

Courtney h.  |  Expérience générale 
Évaluation :
5

Very helpful staff. I didn't lock my unit properly, and one of your staff called me to inform me. I will certainly recommend Uhaul in the future.

Yoon C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilda A.  |  Premières impressions 
Évaluation :
4

It was really warm in the "climate controlled" storage area

LAQUETTA N.  |  Expérience générale 
Évaluation :
1

Very inconsiderate and unfriendly front desk people @ the Las Vegas Blvd shop. Understaff front desk . Pile of throw aways at entrance of units.

Elvia V.  |  Expérience générale 
Évaluation :
4

One of the employees was really rude

Frank R.  |  Expérience générale 
Évaluation :
3

I did not like that the price had significantly increased in price for only the last year i stored my belongings. I may have not moved my stuff if the price did t increase significantly.

gloria g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary T.  |  Premières impressions 
Évaluation :
4

Move in was easy and quick. Facility was clean and easy to access/ move in.

Lauren K.  |  Premières impressions 
Évaluation :
1

Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank you

james f.  |  Premières impressions 
Évaluation :
3

I was charged for the entire month of August which is not fair when I moved out on 8/8/21. I was not aware that Uhaul does not prorate nor give refunds on storage units but, you give refunds on truck rentals, to me that's an oxymoron. I would not recommend anyone to use Uhaul for storage, the truck rental is good.

Vera K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uniece J.  |  Premières impressions 
Évaluation :
3

Overall it is a decent place to store your stuff if it isn't long term. The building itself is very hot considering it's advertised as air controlled. It is more expensive per sq. ft. then other storage units around the area. But like I said before if you just need a place to store your stuff for a few months this will do the job.

Hannah C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAQUETTA N.  |  Premières impressions