Évaluations des clients U-Haul Moving & Storage of Etna
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Etna
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GARTH L. le
Improve the skill of your call center. Do not automatically transfer to call center when phone is not picked up.
ED L. le
Great service, wonderful personnel, full-service app
Edward A. le
Very friendly and accommodating.
Richard F. le
Everything was good with the utility trailer that I rented, but there was some broken glass debris in the trailer that I needed to clean before using the trailer.
Thomas W. le
We had 12 foot rolls of carpet they do not fit in the 15 foot truck if it’s an 11 foot bed . We had to go with the gate open and buy extra straps. The staff helpful and was excellent and off set the extra miles we had to drive to miss Penndot inspection on I79 If you need specific size requirement measure the bed yourself
dennis E. le
Hank and Kevin did an amazing job, they always were available to assist with any questions or concerns. Very friendly guys. I will definitely return to them if I need storage in the future.
Georgeann M. le
Very nice facility and people😀
teresa M. le
The guys at this location were super to work with. Easy to scheduled and pick up
Karren S. le
Great customer service also
Elisabeth M. le
Nothing....Hank always has trucks ready for us. He's Always polite and respectful. We enjoy working with him.
Colleen A. le
Can't think of any improvements. Always efficient and quick to give prompt service. Also everyone is friendly and helpful. I really appreciate that in customer relations.
Sarah F. le
The man outside who was accepting the trucks was incredibly rude and stressed...the only greeting we received was an irritated, "I WON'T BE WITH YOU FOR A WHILE, YOU'LL HAVE TO WAIT." We never spoke a word to him, just pulled up and stepped out of our truck and were greeted with that. However, the gentleman that helped us inside was very kind. I believe his name was Hank, maybe short for Henry? He actually said hello and acted happy to have us as customers. He was friendly and spoke to us about our experience. When he heard we'd had a terrible experience picking up our trailer he apologized profusely. I would happily rent from him again. But he was the only pleasant part of the entire experience.
Jesse J. le
Always a superb rental experience!
Todd S. le
We cleaned the windows before setting out, they were very dirty especially the door windows. Otherwise clean though and well-maintained. All mechanically worked well, comfortable and very easy to drive.
David W. le
Everyone there was great!
Micheal A. le
The gents down at the Rt.8 location were very accommodating and helpful. Will be back to use them for the next move for sure.
Vincent P. le
Outstanding staff and service.
Mary J. le
Long wait to get checked in. But the staff was great otherwise.
Rebekah J. le
The wait to get the rental was long. The wait to return the rental was longer. 3 staff on a weekend would’ve been better and gone smoother than 2.
Zack W. le
Great guys and facility
ted t. le
Hank is great! Hooked me up w/ 2 side by side indoor units. Carts r a life saver for movin items. Secure, well maintained facility tryout! Highly recommend! CPO SEAL Retired Ted L Traver.
mark p. le
Great facility. (A water fountain would have been nice). Helpful, friendly, caring staff.
Jordan R. le
I appreciate the friendly and helpful staff at storage of Etna. I had my stuffs there for two months and everything was very good. I recommend U-Haul for everyone.
James K. le
great guidance on choosing a storage unit
Donna D. le
Very kind
Nina M. le
Staff was very friendly. They were also fast—had us in and out. Answered all our questions. All around great experience. I would recommend this location to other looking to move or store items.
Gene S. le
Thanks,and everything was good.
Jordan R. le
Very friendly stuff.
Michael P. le
The guys here made a long and stressful day much less stressful! Friendly, knowledgeable, efficient, and HELPFUL!
jeff p. le
All employees at this location are great. Kevin has been super helpful and patient with all my questions and offers some great advice when requested.
Louis A. le
Hank. Takes care of you.
MELISSA M. le
Your location covers all moving and storage aspects great. You make it very easy. Your service is greatly appreciated.
Gina C. le
The facility was well maintained and the two guys that waited on me were very friendly and very helpful. Would certainly use a storage unit here again.
Carol T. le
Exstremly helpful, accommodation - staff went above & beyond to help me with my storage & moving needs. Thank you, Carol Tillotson
mary g. le
Kevin Knapp who waited on us did an excellent job of explaining all the options and how everything works. It was a pleasure working with him.
LAWRENCE g. le
I had great service they directed me in right direction. Recomend uhaul on route 8 to every body
BECKY K. le
Everyone was always super friendly and nice
tim c. le
I had Storage there 3 years ago.And just got another one..I would drive a hour out of my way to go here.He remembered my storage number from that long ago..Going to get a truck tonight. Great crew
Carol T. le
Helped get me in & utilize my movers time wisely... thank you
Carol T. le
Excellent service, accommodated all my needs during a stressful time. Thank you
Robert O. le
Knowledgeable, and helpful with suggestions! I wouldn't go anywhere else!
tamara c. le
The guys were really helpful in making sure I had everything I needed to ensure my units were safe
ANTHONY S. le
Would definitely rent here again
angel s. le
This facility really was amazing. I knew my stuff was safe.
michele h. le
The employees were very helpful,
Michael M. le
Best customer support in Pittsburgh region
Gary H. le
Hank Henry was great to work with. He is certainly a wonderful asset to the UHaul team and we really appreciate his assistance during our move.
Anirban J. le
Unrestricted after hours access would be helpful, as in the Gurdian Storage I used before
Brian H. le
The customer service at this location is outstanding! I never had a feeling of neglect and this is the only one I will go to for future storage needs.
DAPHNE K. le
Mr. Henry and his crew are terrific and helpful. I would use them again in a heartbeat.
MELISSA P. le
Hank and Kevin were excellent!!!!!!!!!!!!!!
nathan t. le
The garage bays are not easily accessible as equipment is in the way for backing a trailer. Luckily my trailer was small. Any bigger and it might not have been possible to get into the garage.
Patricia B. le
Nicest people, secure clean storage. Takes the stress out of moving. Highly recommended!
kevin g. le
Kevin is knowledgeable and efficient
larry m. le
Working with Kevin is always a great experience!
Klancey B. le
The staff at this UHaul facility were quick, courteous, and friendly despite having the phone ringing off the hook and a line of people. Very impressed!!
STORAGE FOR LORAINE KWIATEK D. le
All good