Le client n'a pas laissé de commentaire.John Z.
Customer Reviews for U-Haul Moving & Storage of Etna
Pour nous contacter
Glenshaw, PA 15116
(2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fast and friendly serviceWilliam D.
Le client n'a pas laissé de commentaire.Iain M.
Le client n'a pas laissé de commentaire.BRIAN T.
Le client n'a pas laissé de commentaire.mary W.
Quick and easy rental. Pleasant and efficient staff.Lawrence K.
Le client n'a pas laissé de commentaire.kermit B.
Donald was awesome, thank you!ray F.
Very friendly and helpful. I will use this location all the time now that I see how nice they areLeLa B.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Catherine J.
poor guy was there all by himself ...should have a least 2 people there...thomas M.
I would rent again from Allison Park area. MerciCynthia R.
clean the inside of the front window. Hard to see out of. also the van's front seat felt like I was sitting in a hole. I am short stature. Overall this location is wonderful with wonderful staff - always accommodating and friendly service. Always use this location. Great people.dolores E.
Excellent service à la clientèle. Very informative. Easy pickup and drop off.Shayla D.
I love renting from UHaul and in particular - this location. Hank offers incredible customer service each and every time I rent. I won't go anywhere else!Susan S.
Le client n'a pas laissé de commentaire.ERIC N.
Le client n'a pas laissé de commentaire.Nathaniel W.
Le client n'a pas laissé de commentaire.KaRon S.
Glenshaw U-Haul is an amazing place to do business. It has convenient parking where I can leave my car. I have rented 4 times (2 pickups and two 26 ft trucks this year).Sanford L.
Le client n'a pas laissé de commentaire.Alexander F.
Le client n'a pas laissé de commentaire.Natalie M. | Premières impressions
Le client n'a pas laissé de commentaire.Claudia S.
The trailer had some " mechanical " issues. Either wheel bearing/ wheel...ect. It would "fishtail" with a load AND when empty. Needs to be looked at BEFORE renting againPhil S.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Shane V.
Le client n'a pas laissé de commentaire.HAI L.
all went very wellgeorge M.
Great staff. Very friendly. Very clean.joan v. | Expérience générale
The representative at the facility was extremely helpful and professional.Nancy A.
Process was easy and efficient. The staff member present when I checked in was super helpful.John G. | Online Move In
Le client n'a pas laissé de commentaire.Robert S.
I've never had a bad rental experience with Hank and Kevin. They are efficient, polite, friendly and the vehicles are clean, the store and restroom are clean, too. I would only recommend this location, the few times I've had to use other locations have been very disappointing. These guys run this place professionally and friendly.Ruth T.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.MELISSA I. | Expérience générale
It was a great experienceJAMES M.
All goodNancy A.
Hank is a pleasure to deal with.Robert S. | Expérience générale
It was a pleasant and non-stressful experience renting a truck. Dealt with 2 different store employees (day reserved the truck and day returned) - both gentlemen were pleasant and very helpful. If in need of renting a truck in the future would definitely rent from the same location.denise B.
Was an overwhelming experiencePatrick B.
Le client n'a pas laissé de commentaire.Kyle K.
No improvements needed whatsoever. Mr. Henry, the GM at the U-Haul facility in Glenshaw, PA, is a true professional and a very diligent, kind and caring guy. He is a definite asset to your corporation. Thank you. Edward Bronowicz Cranberry Township, PAEdward B.
Le client n'a pas laissé de commentaire.ELI W. | Expérience générale
Seats are uncomfortable and hard to adjust if at all possible.beth H.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.PAUL M.
Staff is knowledgeable and helpful. If I were to rate U-Haul's customer service it would be a 3, average or "as to be expected." I had requested pick-up at a different location. Would like to have had more effort to accommodate me or even have the pick-up at the location designated on the reservation. Instead pick-up was moved farther away, to this location. That's not this location's fault.VINCENT H.
Le client n'a pas laissé de commentaire.Jorge P.
Le client n'a pas laissé de commentaire.ERIC N.
Le client n'a pas laissé de commentaire.LESLIE R. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia W.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Gerald A.
Everything went well with my experienceJohn H.
The guys at the store were great. they answered my questions I had. I was confused about the on line stuff. They said no problem just come on and do it live.George G.
Helpful service for instructions on trailer rental. Trailer towed fantastic and was very easy to load and unload. A track for changing tie down locations would be the only thing that would be more helpful.matthew O.
I have used this U-haul location many times. They are great. Very helpful and always pleasant . Very affordable.Stewart P.
Hank checked me back in and saved me from using the app. Every time I go to this location (approximately 3 times per year) and hank is there everything is always great!Crystal S.
Furniture dolly was not with the truck so I did not use it for the moveBradley H.
Wonderful experience! Thank you!Bryton P.
Le client n'a pas laissé de commentaire.Brett H.
Le client n'a pas laissé de commentaire.Venice M.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.HAI L.
Completely seamless process!! How wonderful & refreshing. I had to change the booking date several times. The Uhaul representatives could not have been more helpful & so polite. We picked up our truck today @ the Etna store & was very informative about the truck, how to operate it safely & shared some â€œpointersâ€ with us as well. Definitely a positive experience & will be using this location for future needs.Debbie B.
The process of returning the truck after hours was more challenging than we anticipated.Jennifer D.
Glenshaw Uhaul is an excellent rental operation. For one thing, they have convenient parking on location. Check in was also quick. Glenshaw Uhaul is my go to place when I need to rent a truck or a pickup.Sanford L.
Le client n'a pas laissé de commentaire.Joel B.
Le client n'a pas laissé de commentaire.kenneth R.
The U-HAUL app. and online â€œautomatedâ€ self-service, (including website) for both picking up and dropping off was bad and was not able to be used. Too much documentation was required at pickup time (vice in advance) and even if streamlined, WiFi and later (drop off) was problematic on account of servers being unavailable to process the return. Very frustrating!John C.
Le client n'a pas laissé de commentaire.Cullen C.
Nothing. Big thumbs up to the associates who got our information and got us on the road in record time. Very professional and courteous.Steve H.
The staff at this location are exceptional.bobbi L.
Le client n'a pas laissé de commentaire.paula F.
Le client n'a pas laissé de commentaire.Joy D.
The Uhaul employee I worked with was very friendly even though he was extremely busy.Andrew G.
Le client n'a pas laissé de commentaire.Robert F. | Expérience générale
He did a great job helping us. Thanks GOD BLESSmarie K.
Excellent serviceTim S.
Service was excellentGina C.
These guys that work at this location treated me like a rockstar! I was in an out an educated about the equipment in no time! Highly recommend this location.Mark E.
Staff was very helpful.Jann C.
Do not change locations of pick up after reservation has been made and improved; especially not the day before.Rolland K.
Nothing, the man did the hook up and was perfect. He was very professional and courteous , was a pleasure getting ready to leave.Thomas T.
Le client n'a pas laissé de commentaire.Christie W.
Customer service was great, even though my associate was busy, he gave my personalized attention. The entire rental process was explained in depth. The truck was older 188K miles but otherwise performed well. I would definitely deal with this store again.David P.
I had a last minute emergency and they were able to accomodate me.john h. | Premières impressions
Excellente expérienceJeffrey S.
Le client n'a pas laissé de commentaire.Tina D.
Hank & Kevin run a great location! Place is always clean!!!!!! Super to deal with on every item needed! Give them a raise!!!!!Joel D.
Easy pick up and drop off. Gentleman that was present at both was helpful and congenial.CARA M.
Rental was clean an ready for pickup. In an out. Manager was top notch.Philip H.
Le client n'a pas laissé de commentaire.Gilbert C.
Service was great. The attendants were friendly. The trailer worked exactly as we expected and it was in good shape. We had no problems at all.James B.
Excellent service by manager. Was available during off hours too for help. Equipment was in perfect condition. Would recommend U haul to improve road side assistance though. Took more than 3 hours to get help.Rohit Y.
Excellent service. Wish our local west view location had people so helpful and nice.Nicholas R.
The staff were very friendly and efficient, and helped us move through the process quickly.BETHANY J.
Great customer service. Very freindly associates .william K.
If possible add one more front desk station and position in order to serve more than one customer at a time. Would also have to add an outside service assistant to work with customers. But this would help during heavy weekend periods.George T.
Le client n'a pas laissé de commentaire.Frank S.
Le client n'a pas laissé de commentaire.Edward C.
Even though I dropped off after hours one of the workers that was working late greeted me and offered assistance with the drop off. That was great unexpected customer service.Charles M.
Fantastic service - great communication - all around wonderful experience!Susan S. | Premières impressions
Superior customer service. Overall great experience and would rent again for this location. Flawless.Raymond K.
Have a back up plan. Despite making a reservation a month before I needed it (for the weekend of 7:29, Uhaul called me & said there were no trucks. They offered no solution, no compensation, no alternative dates or anything. This caused major problems for my family's move. My reservation was ignored & i was left high & dry. I will never use uhaul again. Terrible experienceElizabeth B.
Le client n'a pas laissé de commentaire.Mark M.
Everyone was very helpful/pleasant and knew what they were doing to streamline and make the truck/car trailer rental as easy as possible for mestan S.
Le client n'a pas laissé de commentaire.Francine P. | Expérience générale
Le client n'a pas laissé de commentaire.Frank C. | Expérience générale
Although it was the hottest stickiest day in Pittsburgh for quite some time ,Kevin Knapp the manager on duty was friendly courteous and very helpful despite being overheated on this miserable day. Kudos to him for his grit, perseverance and professionalism sincerely Steve Cooksteven c. | Premières impressions
Very professional and will be using if needed again!tom s. | Expérience générale
Le client n'a pas laissé de commentaire.William D. | Premières impressions
Management and staff were great, helpful and considerate. Would recommend highlyBRIAN B. | Expérience générale
Kevin, the owner, was incredibly helpful. He and the assistant manager Hank really went above and beyond to help me with the unit rental and the return of my rental truck!! Highly recommend this location!!!suzanne r. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica T. | Expérience générale
Le client n'a pas laissé de commentaire.jo ann d. | Premières impressions
best location in the US!!!craig h. | Expérience générale
Le client n'a pas laissé de commentaire.joseph y. | Expérience générale
Thanks to Hank for his knowledge, help and compassiontom s. | Premières impressions
Facility was very convenient and well-maintained. Staff was extremely helpful and friendly.Khris M. | Expérience générale
The customer service I have received at this location has been excellent! Je les recommande fortement!Jean C. | Expérience générale
I was quite disappointed to have my account debited after I had closed my unit because the paperwork was not processed correctly when I closed my unit on October 30th and my account was debited on November 20th. I had to call and get the money refunded only to find out my unit was never closed out on the 30th of October as it was supposed to be when I was in the office and spoke directly with Hank.Carla L E. | Expérience générale
Le client n'a pas laissé de commentaire.CANCER T. | Expérience générale
Le client n'a pas laissé de commentaire.louis s. | Premières impressions
Le client n'a pas laissé de commentaire.RICK W. | Premières impressions
They were great! This storage was a temporary solution only, until we got our basement organized. It was ideally located and convenient. Hank and his team do an excellent job.Patrick M. | Expérience générale
Kevin was absolutely amazing. Very friendly and knowledgeable. First time using storage and he made it very easy and pleasant. Thank you 10x over.Christopher G. | Expérience générale
Hank, Kevin, and the rest of the staff are friendly and knowledgeable. Been to this location about a half dozen times and have always had a positive experience. This facility is exceptionally well run and maintained.Anthony Z. | Premières impressions
The best service!!!Sandra F. | Expérience générale
Le client n'a pas laissé de commentaire.Richard T. | Expérience générale
Staff went out of their way to help us .bob s. | Expérience générale
The two fellows were more than helpful and very pleasant.bob s. | Premières impressions
Great indoor facility. Easy to pickup and drop off items. No complaints.michael l. | Expérience générale
Le client n'a pas laissé de commentaire.Paula M. | Expérience générale
Always great to deal with. Convenient location.joan v. | Premières impressions
The facility was safe and well maintained. The staff was patient, excellent availability, and well just exceptional!janis h. | Expérience générale
I never rate 100 % because there is always room for improvement.Jessica T. | Premières impressions
Le client n'a pas laissé de commentaire.Brian B. | Expérience générale
Le client n'a pas laissé de commentaire.Karen L. | Expérience générale
Le client n'a pas laissé de commentaire.Lesley C. | Expérience générale
Exceptionally clean and organized. Convenient sharing area.WILLIAM K. | Expérience générale
The staff here is always friendly and helpful. I would rent a unit here again.CARRIE S. | Expérience générale
Le client n'a pas laissé de commentaire.Francine P. | Premières impressions
Nice to work with.Karen L. | Premières impressions
I wish the unit ceilings were taller. I had to rent multiple units because I could not stack my items like in other facilities.Kimberly C. | Expérience générale
Le client n'a pas laissé de commentaire.JEFF C. | Expérience générale
Would definitely recommend using this storage facility. Staff, managers and assistant managers were always helpful and pleasant. There was always someone available to answer questions and/or help, if help was needed. I definitely will rent a storage locker from this location if I ever move back to the area. Thanks for the great atmosphere. Keep up the good work everyone!roberta w. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas B. | Expérience générale
Le client n'a pas laissé de commentaire.victoria G. | Expérience générale
Very professional and helpful, that is the folks at this locationCarolyn D. | Online Move In
Le client n'a pas laissé de commentaire.lisa l. | Expérience générale
Le client n'a pas laissé de commentaire.tracy w. | Expérience générale
Hank and Kevin and everyone was so helpful and knowledgeable and friendly. The storage unit was perfect. Merci.John g. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer m. | Premières impressions
Le client n'a pas laissé de commentaire.CHRIS J. | Expérience générale
Le client n'a pas laissé de commentaire.brian h. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer S. | Expérience générale
Great job by all, very courteous and friendly team can't do enough for ya ! ThxMike P. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph T. | Online Move In
I left this facility immediately calling my husband to say: I can't believe how much I've underestimated the UHaul company! I love so much about everything this company does. This facility is impeccable-I would sleep on the floors (and I'm a neat freak!) Top notch service, fantastic facility and incredibly secure and convenient!!Natalie A. | Premières impressions
The process could not have been easier! We had an emergency need for storage and within a few minutes we were able to rent a unit and have access to it in the early morning. The location was great to be able to back the trailer we rented the day before just back in and unload. Everything was perfect!Jeffrey L. | Online Move In
Le client n'a pas laissé de commentaire.Jeffrey K. | Expérience générale
The manager was helpful and provided great information.GINA B. | Premières impressions
Everything was fine and you were very consideratewilliam w. | Expérience générale
Le client n'a pas laissé de commentaire.JENNIFER R. | Expérience générale
Le client n'a pas laissé de commentaire.Janet N. | Premières impressions
Ce n'est rienwilliam w. | Premières impressions
Hank and Kevin did an amazing job, they always were available to assist with any questions or concerns. Very friendly guys. I will definitely return to them if I need storage in the future.dennis E. | Expérience générale
Very nice facility and people😀Georgeann M. | Expérience générale
The gents down at the Rt.8 location were very accommodating and helpful. Will be back to use them for the next move for sure.Micheal A. | Premières impressions
Great guys and facilityZack W. | Expérience générale
Hank is great! Hooked me up w/ 2 side by side indoor units. Carts r a life saver for movin items. Secure, well maintained facility tryout! Highly recommend! CPO SEAL Retired Ted L Traver.ted t. | Expérience générale
Great facility. (A water fountain would have been nice). Helpful, friendly, caring staff.mark p. | Expérience générale
I appreciate the friendly and helpful staff at storage of Etna. I had my stuffs there for two months and everything was very good. I recommend U-Haul for everyone.Jordan R. | Expérience générale
great guidance on choosing a storage unitJames K. | Expérience générale
Very kindDonna D. | Premières impressions
Staff was very friendly. They were also fast-had us in and out. Answered all our questions. All around great experience. I would recommend this location to other looking to move or store items.Nina M. | Premières impressions
Thanks,and everything was good.Gene S. | Expérience générale
Very friendly stuff.Jordan R. | Premières impressions
The guys here made a long and stressful day much less stressful! Friendly, knowledgeable, efficient, and HELPFUL!Michael P. | Expérience générale
All employees at this location are great. Kevin has been super helpful and patient with all my questions and offers some great advice when requested.jeff p. | Expérience générale
Hank. Takes care of you.Louis A. | Premières impressions
Your location covers all moving and storage aspects great. You make it very easy. Your service is greatly appreciated.MELISSA M. | Expérience générale
The facility was well maintained and the two guys that waited on me were very friendly and very helpful. Would certainly use a storage unit here again.Gina C. | Expérience générale
Exstremly helpful, accommodation - staff went above & beyond to help me with my storage & moving needs. Thank you, Carol TillotsonCarol T. | Expérience générale
Kevin Knapp who waited on us did an excellent job of explaining all the options and how everything works. It was a pleasure working with him.mary g. | Premières impressions
I had great service they directed me in right direction. Recomend uhaul on route 8 to every bodyLAWRENCE g. | Premières impressions
Everyone was always super friendly and niceBECKY K. | Expérience générale
I had Storage there 3 years ago.And just got another one..I would drive a hour out of my way to go here.He remembered my storage number from that long ago..Going to get a truck tonight. Great crewtim c. | Premières impressions
Helped get me in & utilize my movers time wisely... thank youCarol T. | Expérience générale
Excellent service, accommodated all my needs during a stressful time. MerciCarol T. | Premières impressions
Knowledgeable, and helpful with suggestions! I wouldn't go anywhere else!Robert O. | Premières impressions
The guys were really helpful in making sure I had everything I needed to ensure my units were safetamara c. | Expérience générale
Would definitely rent here againANTHONY S. | Expérience générale
This facility really was amazing. I knew my stuff was safe.angel s. | Expérience générale
The employees were very helpful,michele h. | Expérience générale
Best customer support in Pittsburgh regionMichael M. | Expérience générale
Hank Henry was great to work with. He is certainly a wonderful asset to the UHaul team and we really appreciate his assistance during our move.Gary H. | Expérience générale
Unrestricted after hours access would be helpful, as in the Gurdian Storage I used beforeAnirban J. | Expérience générale
The customer service at this location is outstanding! I never had a feeling of neglect and this is the only one I will go to for future storage needs.Brian H. | Expérience générale
Mr. Henry and his crew are terrific and helpful. I would use them again in a heartbeat.DAPHNE K. | Expérience générale
Hank and Kevin were excellent!!!!!!!!!!!!!!MELISSA P. | Expérience générale
The garage bays are not easily accessible as equipment is in the way for backing a trailer. Luckily my trailer was small. Any bigger and it might not have been possible to get into the garage.nathan t. | Expérience générale
Nicest people, secure clean storage. Takes the stress out of moving. Fortement recommandé!Patricia B. | Expérience générale
Kevin is knowledgeable and efficientkevin g. | Réservation
Working with Kevin is always a great experience!larry m. | Réservation
The staff at this UHaul facility were quick, courteous, and friendly despite having the phone ringing off the hook and a line of people. Very impressed!!Klancey B. | Expérience générale
All goodSTORAGE FOR LORAINE KWIATEK D. | Expérience générale
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