Évaluations des clients U-Haul Moving & Storage of Florence

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Florence

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Devon B. le

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Le client n'a pas laissé de commentaire.

JUDY R. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Ira F. le

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Le client n'a pas laissé de commentaire.

KEVIN S. le

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The young woman at the check out was very helpful, and the service was prompt!

James R G. le

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Le client n'a pas laissé de commentaire.

Vanessa T. le

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Used mobile device for vehicle return.

TAMMY H. le

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Keisha was extremely rude, she hung up on me. She was very argumentative and unprofessional.

bruce S. le

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When I went to pick up the rental truck, the service was very quick and efficient. The same story applies when I brought the vehicle back. The truck was well maintained and clean.

chris H. le

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Extremely friendly staff. Very helpful

Amy S. le

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Continue good efficient service

Joseph M. le

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Everything was good

Richard J. le

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Le client n'a pas laissé de commentaire.

Deidre H. le

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Le client n'a pas laissé de commentaire.

Andres L. le

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I have rented uhaul trailer oct,12 2019 and I disagree to pay for the extra day since I took it back after hours it was not an extra day, and the system say I would get a call back of wich I never received . Sow now 17 days later they charge my card with out my permission sow iam not happy for this transaction

Nicholas Z. le

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Windows could be cleaned inside

John E. le

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Customer service was great. The employee was of superior service for my needs. They took time to get me the best service to meet my request to get the job done. I had several options of rental. Customer service gave me the best service. THANK you @ I will recommend a friend.

James A. le

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nothing, best service ever!

Chris T. le

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I rented from the N Irby St , Florence S.C Store & everyone was really helpful & overall a pleasant experience . I would definitely do business with them again .

Linda S. le

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Jessie was absolutely outstanding!!! She is a top notch example of customer service and is a terrific example for Uhaul to follow.

James A. le

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Brett and staff are excellent to work with very professional and go out their way to insure total satisfaction

Shalandis S. le

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Nothing everything was great

Farrah N. le

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The rental truck was great, but I was charged twice for two different amounts on the same day. I went back to question the transaction and was told they would investigate the charges but was not offered a refund. I'm still waiting....this was Oct. 3, 2019

Athalia J. le

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Younded

john M. le

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From the store manager to the new trainee, EVERYONE at this location is extremely helpful, kind, and polite. My family has been coming to this uhaul location since we moved to South Carolina in 1991, and we have never been disappointed. If you are a Florentine or if youre traveling to Florence, choose this location for moving needs! Thank you!

SANDRA M. le

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Nothing. Everyone was very helpful and friendly. Our experience was excellent.

james A. le

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Brett is the best

Robert B. le

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This location is amazing and just keep doing you.

Ken H. le

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Le client n'a pas laissé de commentaire.

Nancy W. le

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Great service. My boxes were in storage in Santa Clara CA for over a year and half. Shipped across the US and delivered to South Carolina. Everything was perfect, not one thing broken. No weird odors or mildew. Driver was great - communicated with me. Great service. I will highly recommend U Haul - Ubox service. Thank you!

Lakeisha W. le

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Accurate gas range hands on paper verses the actual Uhaul should be accurate!! U shouldn't have to get a representative 2 check after u

James A. le

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Brett the manager is awesome and makes the process easy

Tracy C. le

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Needs a better customer Entrance sign

Christina P. le

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Bret is definitely an asset to your team! He’s friendly, courteous and has patience! I had a lot of questions!??

MIKE R. le

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Excellent experience. Staff was terrific and we would definitely use them again.

Thip T. le

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Thank you for the outstanding service.

ROBYN S. le

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Clean and well maintained. Friendly and helpful staff.

Joseph O. le

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Fantastic staff and very clean and secure

Angela M. le

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Very pleased

mary ann h. le

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Thanks

RELOCATION D. le

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The score would be worse but the general manager did a great job fixing all the issues I had (vehicle and trailer turn in, no storage unit ready despite reservation). Kudos to him

pat b. le

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Great location! Initial contact to reserve the storage was pleasant. But as I interacted with Staff, they were rude in most encounters. Did not try to make situations more accommodating.

ALEXANDER F. le

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The truck I received was very old. The headlight were dim I couldn't see at night. The check engine light came on. This truck needs to be taken out of the fleet.

Joseph O. le

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Fast and courteous service. Very clean and safe facility. They're on top of their game!

Stephen C. le

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Staff was helpful and friendly

coleene c. le

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Very clean place. Very accomadating, Very nice crew. Would definitely go there again.

phil e. le

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Jessie the driver was great to work with.

Ellen i. le

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Jaime is excellent!

abdiel m. le

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Great service, outstanding facilities.

Vanessa D. le

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Would highly recommend.

Erin G. le

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I worked with a woman named Jessie who delivered my UHaul U-Box to Loris, SC. She was very accommodating and professional. Understands the customers needs and reacts appropriately. Very satisfied.

Cheryl S. le

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This was my first time having to get a storage unit, and I'm so glad that I chose Uhaul. This waw a great facility, with great customer service! Nour matter what time I went to my unit, I felt safe!

Genera S. le

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It has a better set up than the one we used recently: however, I am a bit worried about the rodents. I never saw them at my old one. Here I saw a lot. Hope they don’t make a home in my things.

Andrew B. le

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Will never use uhaul again for storage

Monique B. le

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Did not use the facility due having drop boxes. However Jessie was great to work with. Extremely friendly and helpful. Arrived at time stated and picked up empty boxes when scheduled.

forest L. le

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Awesome customer service!

shirley r. le

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Thank you for your fast and friendly service. You made everything easier and I recomend you all. Once again, thank you!

Mary H. le

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The gentlemen I worked with at U-Haul of Florence went above and beyond the call to duty; however, what I experienced thereafter made my move extremely stressful and horrible. Simply put - POOR.

William S. le

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Service was great. Awesome folks at this location.

SABRINA D. le

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They are very good people

Brad J. le

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Jesse is an excellent worker. Cannot praise her enough.

Michael H. le

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Jessica was outstanding. She not only delivered my u box on time, but also assisted on a cost overcharge.

Jack Y. le

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Everything turned out perfectly. Staff very friendly and helpful.

Jeffrey B. le

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We never went to the facility, but the service was excellent. We were very happy with the entire process. The ladies on the phone when I ordered were extremely informative and helpful. Thank you!

Tracy H. le

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Absolutely horrendous customer service. Your website allowed me to book a unit in a size you didn’t have. Poor service from the minute I walked in the door. I cancelled and booked with cubesmart!

sally s. le

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Hope never move again. If I do I would use uhaul boxes.

elizaveta z. le

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Great professionals!

Thersea L. le

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Above doesn't apply however, services used beyond anything expected. Used facility to store items till delivery to new home. No knowledge of site. Drivers were extraordinary!!!! Drivers are 5 star!!

Trisha h. le

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The person that delivered the box, Jessie, was very helpful and customer oriented.

Tara M. le

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Would of been excellent but the storage was on the high side need to run more specials.

Allison R. le

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Jessica Cottrell was amazing! We had to change dates so many times because of Hurricane Florence and each time she was more than accommodating. Her boss Steen Nathan was just as nice! Highly reccom

Herbert H. le

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Very professional and well run operation. They also have the best Delivery and Storage prices I’ve found. Their delivery driver, Jessie, was the ultimate professional and very courteous. Thanks Jessie

Donald B. le

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GREAT GUY TO WORK WITH VERY PROFESSIONAL

JOHN F. le

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Excellent customer service

Kristina B. le

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Very helpful. Grateful for their service and quickness during my emergency situation.

melba p. le

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I did my business by telephone.

Marilyn S. le

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Jessie the uhaul driver was very nice and kept in contact with us she is very much appreciated with our assistance when needed Thanks much !!!

Ralph B. le

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Extremely helpful folks helping us vacate our storage box from the Hurricane Matthew flooding. Thank you !

jack m. le

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This uhaul location was excellent. My furniture and other merchandise was clean and safe while in storage and the truck I rented was clean and well maintained and the staff was excellent in helping me

ANDREW S. le

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Great job!

elissa l. le

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Excellent service

Edwin K. le

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Service was excellent

jack m. le

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This storage facility is extraordinary nice staff and great storage area with climate control. And excellent security I would recommend this company to everybody seeking to store precious items

KURT F. le

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Great. Experience

Bobby P. le

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Steven Nathan (general manager of the Florence location) was ridiculously amazing to work with. He knows how to run a business and how to treat customers so they will want to return.

albert j. le

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good price availability excellent

ROBBIE M. le

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always clean and the staff was airways supportive and friendly

jarrett p. le

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great experience with Uhaul. only wish there were lights inside of the units themselves other than that no issues.

William C. le

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Thank you. The free month was so helpful after the expense of the move from Wisconsin!

LATASHA A. le

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My experience was smooth and easy without any hassles.

Paul K. le

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I needed two unit when I first got to town. The outside unit leaked but was satisfied overall.

Cheryl C. le

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The manager was AWESOME, but on the last day of my storage 04/27/18 the employee was very RUDE with no customer service skills at all! Just nasty and Rude. talked me as if I was beneath him.