Nothing everything was amazing. From the Staff assisting me to the rental .Erin B.
Customer Reviews for U-Haul Moving & Storage of Florissant
Pour nous contacter
Florissant, MO 63031
(Corner of New Florissant and Lindbergh)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Continue to do what you are doing.Ivory O.
Le client n'a pas laissé de commentaire.Erica S.
The only improvement for me would have been to receive services free of charge...ALL other bases were covered.Perry P.
Theo, the agent was professional, efficient and very helpful.DARRYL H.
Always great servicetracy L.
Le client n'a pas laissé de commentaire.Krystal W.
I had some issues trying to scan my Driver's License on the back side. Other than that everything is okay.Levirt M.
Keep doing what you are doing.Edward T.
I am giving you this below average score, not for the pick-up experience, but because the drop-off experience was horrible; and only due to one person. I was on-site early morning, and when I saw the first person arrive for work, at maybe 6:35 am, and he clearly saw me, and heard me I asked him if you all were going to open at 7:00 am. He did not look my way, nor did he acknowledge my question, with an answer. So I just waited back in my vehicle and tried entering at 7:00 am. At 7:00 am he opened the doors, still did not acknowledge me, not even with a Hello - or - Welcome, as one would expect, particularly when you know you are the first customer so far for that day. Furthermore, when he moved a cart on wheels to stage outside he nearly ran right into me, possibly even forgetting that he just opened the door for someone. I really knew that this guy was very unhappy; possibly due to the early morning shift, or maybe because he had to work on Thanksgiving, or maybe he is just not a happy person period -- but when he asked if he could help me...he said so in a rather abrupt fashion, plus he slammed something down that made a loud noise. When I shared with him that I was simply returning a vehicle, he went outside to check it out, and returned with a 100 mile charge, which I still find hard to believe ( I estimated maybe 80-miles which I felt that it would have been plenty ), so if one can re-verify that the mileage was correct, because I drive the same route everyday, and it is really closer to 60-miles. By the way, the second person who was there was one that I had interactions with on the first day, and he was just as professional on the second day, as the first. But, the other guy was really showing a unprofessional side of him. Have a great afternoon! Warmest Regards, Mark S. KondrackiMark K.
To check the vehicle for any problems or issues, so that the customer is aware of it.TONJA G.
Le client n'a pas laissé de commentaire.KRYSTAL W.
Missing D rings on appliance dolly, easy to miss I guessJames B.
Walked in and staff looked at me as if I was in the wrong townLash H.
Le client n'a pas laissé de commentaire.AMOND P.
Le client n'a pas laissé de commentaire.CRIS N.
Very professional and very helpful to me. Thank you for taking time out to accommodate me.RANDALL W.
Very pleasant experience.ZIPPORAH M.
I appreciate the patience and understanding because moving is extremely stressful!!! Thank you for your positive attitude!!!Ronda R.
Le client n'a pas laissé de commentaire.CARL C.
Did not use all mileage employee estimated we would use. He was way off calculations for 1 way use. So we are out approx 58 $.Janis K.
Le client n'a pas laissé de commentaire.Kayla J.
Le client n'a pas laissé de commentaire.ROBERT C.
Fast and friendly service, they are completely professional and should continue too do so often.WILLIE J.
Le client n'a pas laissé de commentaire.Chad M.
Great jobTerrell T.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Alex W.
No improvement needed during my visitAnnette T.
I swept out the truck and wiped the cabin and steering wheel with sanitizer There was sign posted in the back of the truck that stated a 25 $refund for doing so I WOULD LIKE TO GET THAT REFUND!!!SANDRA W.
My reservation had been changed, with no notification or explanation. Customer service, both ladies I some with (Theresa and I don't recall the others name) were super helpful and went above and beyond to make sure I had a good experience.Kimberly S.
Le client n'a pas laissé de commentaire.Dan C.
Had a perfectt experience. TyBrian M.
Very nice staffJohn C.
Very good customer service was very happyRalph M.
Train attendants to be punctual on opening time but also to be courteous and friendly. I waited five minutes before the entrance door was opened.Dennis M.
When we got there to get truck my husband was informed truck was cancelled due to no confirmation the day before I never received anything from them then it took two hours to get a truck placing us far behind on our scheduleANTHONY W.
These guys hooked me up and got me in and out quickly. Good service.Timothy S.
Le client n'a pas laissé de commentaire.Takeila M.
Le client n'a pas laissé de commentaire.Terrell T.
Le client n'a pas laissé de commentaire.MICHAEL E.
Le client n'a pas laissé de commentaire.Demetrius J.
Longtime customer of this location. Today's visit met all my expectations. Equipment was available at a fair price.Jeremi W.
Excellent service à la clientèle. Great rates. Great truck. Great day!!!!!!!!PAUL A.
This location is absolutely amazing!!!! Easy online check in and check out. Great customer service as well.MINDY P.
Continue the pleasant environmentWillie J.
Le client n'a pas laissé de commentaire.Onnetta M.
Keep doing what you're doing. OkðŸ‘ŒðŸ¾ANTHONY J.
Le client n'a pas laissé de commentaire.Lavinia M.
Le client n'a pas laissé de commentaire.KARI T.
Le client n'a pas laissé de commentaire.Timothy O.
Le client n'a pas laissé de commentaire.Kayandra M.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.Johntal R.
Le client n'a pas laissé de commentaire.Pamela M.
wiper blades were totally worn out fuel light came on right after leaving, filled the tank and returned with half a tankMichael T.
I was supposed to receive a receipt via email and have not received yet.WILLIAM G.
Worst Uhaul experience ever. The employsees just stand around while customers are waiting. I stood inside for 30 min waiting to pick up my truck while the employees got done with there conversation I wasn't greeted or anything they all walked off in back I was the only one in there for the moment.... Just so unprofessional..... then it took another 30 min before I even drove away with the truck they were moving so slow while talking about personal weekend activities....Jatina H.
Better rates and allowing one way trips for all vehicles.Jodi R.
DO NOT TAKE MORE MONEY THAN WHAT IS DUE!!! I was quoted a price and paid that price but when I checked my account more than 75 $extra was taken out and no one could tell me why or if I was going to get it back. This is very disappointingShaunta G.
Le client n'a pas laissé de commentaire.Michael M.
Nothing that I can see or tell. The place was well organized and clean and handled everything perfectly. Employees were very cordial and helpful.James B.
Le client n'a pas laissé de commentaire.PATRICK M.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Terri J.
The customer service was horrible. I had questions to ask but I was being tuned out. The shortest male employee that works at this location gave me my uhaul contract with a booger on it. Horrible customer service!DONNELL R.
Le client n'a pas laissé de commentaire.Nichole K.
When a customer rents a unit, please remove your lock like you said you would so the customer can move in and therefore won't be inconvenienced. This held up the move and the moversSYLVIA P.
Overcharged meSha-Ron E.
Le client n'a pas laissé de commentaire.dionne M.
Le client n'a pas laissé de commentaire.Cherman C.
Great service!ODIS F.
Le client n'a pas laissé de commentaire.Kayandra M.
Le client n'a pas laissé de commentaire.Bobby W.
Be more customer friendlyerestin C.
Nothing thanks to the young lady who helped me. Very well mannered showed great customer service. Very helpful. Overall great fit for the job. Very knowledgeableKimberly W.
Improve the customers parking lot a little more.George W.
Very helpful! Fast and niceBraden R.
Le client n'a pas laissé de commentaire.JOHN L.
Awesome service experience. Helped me get moved was a smooth transition.Geneva S.
Le client n'a pas laissé de commentaire.Matrell M.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Danyalle A.
Le client n'a pas laissé de commentaire.Okeith P.
Dropped the truck off after hours. The process was easy enough after I figured out how to enter the mileage on the app.THEDUS B.
Le client n'a pas laissé de commentaire.Kurt N.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Sylvester T.
The pick up and return were very easy.Eddie G.
Le client n'a pas laissé de commentaire.Terrell E.
Le client n'a pas laissé de commentaire.Magnolia M.
Le client n'a pas laissé de commentaire.Gerald H.
Nothing. Everything was great. Employees were very helpful.Randal K.
Le client n'a pas laissé de commentaire.Toby L.
Excellent service à la clientèleDavid T.
Le client n'a pas laissé de commentaire.Tresa J.
Continue to make the rental availableWillie J.
Le client n'a pas laissé de commentaire.Timothy M.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!