Évaluations des clients U-Haul Moving & Storage of Fort Pierce
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Fort Pierce
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Stephanie O. le
Alexis was one of the friendliest and hardest working employees I have ever met. She greeted us with a smile, was very helpful with what we needed, and went above and beyond for our rental.
Richard N. le
Everything was great until I got an extra charge because my account was not closed out properly. It was corrected the next day with out a problem.
Jonathan T. le
The main computer system is always running slow or down. This needs to be corrected.
Amber S. le
Good job
Robert Y. le
Very customer focused and made the whole routine easy.
Douglas B. le
The requirements are different at each location. Uhaul could launch a program to improve morale and customer service. The relationship between employee and customer is key to repeat business and referrals to new customers. Uhaul is missing an opportunity to vastly improve bottom line revenue. As a person with 50+ years of employee development, I would be happy to provide direction and support as a contract consultant. Uhaul could use some kindness and proficiency training. An amazing turnaround is possible in a short period of time. An outside observation and direction provided as a result of those observations is best received by employees. Most are defensive and guarded when observed and reviewed by internal auditors and HR personnel. Effective change requires kindness and positive support by those promoting change. My cell: 281-221-2422. Best wishes for success.
Jacques B. le
During the recent visits to the facility office, there was a faint musty odor in the office area where the help counter is. Wasn't sure what caused it? Unpleasant. Otherwise, everything fine.
Jennifer L. le
Would love to share my bad experience leading up to changing to this location.
Samuel R. le
Great staff!
Brandi B. le
The lady was very rude. Get another job if you don’t want to be in customer service!!!
Natascha G. le
Took almost 45 minutes to pick up trailer rental. Trailer was missing one of the pegs to keep gate closed.
Luis T. le
Finding storage confusing
Richard R. le
Again very helpful.
Joe A. le
I appreciated my experience thank you
ellen F. le
Already opened a case. Ubox was terrible. Leaked inside. Roaches and mice. Ruined many items. Horrible experience
Robin W. le
Once i got to this location my experience went smoothly, which is what I've alwaysgotten with uhaul. I have used then several time and have never had a problem, until this time. I reserved a uhaul at least a week in advance, wheni got to the location, the business's was not open when they said they would be and my truck wad not there for the 24/7 Share program i had signed up for. I called uhaul to inform and was sent to another location not far from the first but upon arrival the business's was open with many uhaul to rent but, the person who rent ls the uhaul had left and the store worker had no idea when they would return, they informed me to contact uhaul to be re-routed again. That's when i was sent to the uhaul moving and storage facility where i finally got a uhaul, an hour behind schedule.
Kathleen R. le
The staff was very friendly but there was not enough people working. A customer after me had to wait almost 10 minutes for the guy that was helping us to bring a truck around front. There was no one else in the store. My only other complaint was that the truck itself had horrible steering and was in desperate need of a wheel alignment.
Diego D. le
Everything was right on time everything is wonderful
Daniel L. le
I was very pleased with the cost and service.
Charles K. le
The Sunday Staff was not outperforming and incompetent to send me away with a Dolly rental equipped with a single drive-on RAMP!! Light plug in lead behind a large RV was way too short upon departure and became unplugged in the first 10 miles across town inside FT Pierce city limits.....Back to UHAUL COLLEGE !!!!
Katherine S. le
The first U-box we received was wet inside. We exchanged it and loaded it for shipment. However, when the box arrived at my home it was empty as they had shipped the original box that was wet inside. Our move was delayed by weeks because of the mix up. I will say that the Manager, Shawn Cooper was a big help and made sure that things were made right. I really appreciate what he did to help this be a little easier.
Ruben M. le
Nancy was very personable and very pleasant to work with
Chris L. le
None at this time.
Richard R. le
Top notch service!
Christoph G. le
Andrea was a pleasure to work with she met all my expectations and was very professional
Marcela G. le
the only thing is that was told when returning the truck i had to log on to return it and i got charged another fee of $25.00 which to me was not fair i was never told about this fee ..
jeffrey g. le
Excellent service
Ellen B. le
Move was uneventful and smooth I am extremely pleased.
Keith P. le
Very helpful service.
Thomas T. le
Joe and Alexus where a great help they made getting a storage unit and turning in the trucks a breeze thank you for everything thomas Tortorella
Deckland T. le
Alexa Was very helpful and made sure I new everything I needed to know.
Caroline C. le
I am a long-time customer of U-Haul and the service has always been excellent at this facility located at 3626 So US1, Fort Pierce FL. I would especially like to commend, Alexus. She is outstanding!
DOUGLAS O. le
Great
Danielle C. le
We were very satisfied with the experience.
Zelmira F. le
The service on location was excellent. Your corporate communications regarding my ability to connect with location was Extremely poor. Do you employ third world center to answer the phone????
Gretta G. le
Y
Sasha B. le
Horrible I will never return they need to get pest control in there immediately flying roaches and much more.. never recommend this place
Tracy B. le
Anytime we’ve needed to move we’ve always used u-haul. The young lady that helped me yesterday went above and beyond to make sure I got everything I needed. Thank you for great customer service.
Megan T. le
Excellent customer service, he went above and beyond. Very helpful!
Carolyn M. le
Very friendly 😊
Jose R. le
Above average.
David B. le
MY visit on 3/167 was excellent. But I was there because when I vacated my unit and checked out with a clerk 10 days before, he didn't complete the checkout and billing continued.
Jean Y. le
Every staff member I interacted with was helpful and professional. Not once did i worry about the safety of my belongings or my personal safety while there. I recommend this business.
Francisco L. le
great customer service
Rando M. le
Great friendly service. I appreciate u-haul hiring veterans.
DEIRDRE K. le
Your staff is nasty, you don't spray for bugs, and you SUCK. The GM shouldn't have a job.
Cheryl P. le
Your staff was very helpful.
DAVID G. le
The facility was well kept and security was not an issue. Storage units were sufficient.
MARK B. le
Haley and Kali Butler are excellent representatives of your company. They are polite, professional and perform their jobs well.
Darril W. le
I received premier service the day I checked in for my storage unit, but when I checked out they were slow and not friendly like the manager and the young lady who were attending to me the day arrive
MICHAEL P. le
Thank you for excellent service I would continue doing Business with this company B/C of a n excellent men power and Equipment. Thank you again . Respect. Michael Pitaru.
Patricia F. le
Great service.. very friendly
Darril W. le
The service was excellent
Robert S. le
Greg went above and beyond to help us with our UBox
Katherine D. le
They made my move to Florida so easy and hassle free. Everyone from the drivers to the staff was amazing. Customer service was really great. Thank you for everything!
Misty D. le
Amazing customer service. They allowed me to get my stuff out on a settlement without losing anything. I went through hard times and I’m super grateful. Thank you!!!!
BRADLEY V. le
There was a misunderstanding but the general manager went out of his was to make things right. I will be buying another storage unit from them in the near future and appreciate their great service.
JOHN P. le
Great place to store your belongings I rented a unit for almost two years and never once did I have a problem with entering the facility nor an issue with any of my belongings being damaged or missing
Jonathan T. le
Staff was great and very helpful, but your computer system is over complicated and slow. Checkout took forever!
Gage B. le
Roaches in our storage unit turned into roaches in our new house. The staff only said sorry, thanks for letting us know.
Ron J. le
Very honest and up front with us. Thank you.
john m. le
I did not use this facility..I returned the vehicle to Sebastion Fl.
Richard P. le
We had no problems with our storage unit. The facility was always secure. If I need another storage unit I would definitely go back to them.
Robert W. le
The ratings are high because Greg Butler (GM) resolved a problem with the reservations and relieved the stress of a move. Thanks, Bob
Cecil W. le
Gregg was excellent in helping us get a unit. Everyone who helped us during our stay there were very kind, knowledgeable and proficient. We will always stay with Uhaul! Cheers, Buddy
Rachel G. le
This location is slow and unorganized. I have had appointments each time but still have waited 30 minutes or longer to be assisted. Storage facility smells badly & main entry doors were never locked.
melissa k. le
Unit not available that I reserved on July 9th. Was not informed at time of reservation or prior to my arrival after I called to verify on the day & was told it was available by corporate c. S.
michael o. le
Ineffective staff- they do not know the operating system / client data mgmt system in use at the location. Manager was hostile and argumentative with me regarding a refund due. Lkng frwd to move out
Donna S. le
Convenient location
Glen D. le
Very impressed with the staff, everyone was very nice.
MICHAEL M. le
It was the best u haul store i have ever been in
Vicky H. le
all was great, helped with everything I could have needed would highly recommend this facility will always go to u-haul first, top of the line from begining to end. thank you
Barbara B. le
The entire staff was excellent very helpful in answering all my questions , regarding any and all disputes as my personal property had mold and items had to be thrown into gatbage and reported claim.
Paula S. le
Quick and efficient, Ready to help as needed