Évaluations des clients U-Haul Moving & Storage of Fremont

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Fremont

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Liyu W. le

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Le client n'a pas laissé de commentaire.

Faraaz S. le

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Le client n'a pas laissé de commentaire.

Lee T. le

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Le client n'a pas laissé de commentaire.

Fernando B. le

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They were very helpful and didn’t have any issues picking up or dropping the unit off. They were right there to help through the process. Thank you for your help.

Shashi K. le

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When I returned vehicle I was charged $20 more as it says I returned vehicle off hour as I returned vehicle after 2 hour I just rented for two hours. Now customers service says it will take 72 hours to find the issue and initiate refund. Very disappointed with service

Paula I. le

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Staff is always above and beyond friendly as well as helpful ! My favorite UHaul spot is South Grimmer ??

Yifan X. le

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Le client n'a pas laissé de commentaire.

Tyler F. le

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Le client n'a pas laissé de commentaire.

Lee T. le

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Le client n'a pas laissé de commentaire.

Romain P. le

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I wasn't told that there would be an extra cleaning fee of $100 when I picked up my equipment, even though I told the employee I spoke to that I would be going to Burning Man with it. I wish they would have told me in advance, because I thought the cleaning fee would only be $15, which is what was indicated on the sticker inside the trailer.

Michael K. le

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Le client n'a pas laissé de commentaire.

Harry W. le

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Le client n'a pas laissé de commentaire.

Sarina S. le

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Le client n'a pas laissé de commentaire.

michael d. le

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Marlon was really really nice! Great customer service. He was very friendly.

Abdullah G. le

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Knowledgeable staff. Always available to help customers with a great attitude.

KEVIN G. le

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Le client n'a pas laissé de commentaire.

Harshit I. le

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Le client n'a pas laissé de commentaire.

Syed R. le

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Update the 26' truck and pay the staff more. The staff is not getting paid enough. Majority of staff body language was depleted.

Sandra B. le

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We had reserved the pick up at your location on The Alameda in San Jose as close to our home. We were notified the day before that the rented vehicle would not be available at this location and would have to trek all the way to Fremont to pick up. Also, on our reservation we requested a furniture dolly. Upon pickup there were none!

Veronica J. le

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BY FAR THE BEST MOVERS EVER.....Friendly, on time, hard working, didn't complain, and just did their job;.....Steve is AMAZING......You are lucky to have him

Christian N. le

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This comment is more to thanks Elias García Vargas and his partner that help me out when returning the truck I rented, they were very helpful and went the extra mile to take my truck in even though I made it there literally 2 minutes before 5 pm. That’s why they deserve to be recognized for their hard work and commitment to u-haul. Those are the type of guys you want in your company U-haul. Thanks again guys and God bless.

Douglas K. le

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Gentleman who checked us in & hooked us was very helpful.

Roland P. le

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Excellent

Nader B. le

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All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.

MARTIN B. le

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Storage unit was very secure

Martin G. le

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The rental and return all went very well. Justin was very helpful with the rental and trailer connection.

KENNETH K. le

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Customer service , clearly they agent / representative can tell facts about the charges . Blindly they cannot charged excess amount on credit card by claiming some charges as “ after hour charges” Which is not correct

BEN E. le

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Le client n'a pas laissé de commentaire.

Roxanne T. le

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Great equipment and service.

Rakesh A. le

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Everything was good, no issues to report.

Ronald M. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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I made reservations a week of Head of time.To pick up a 26 ft.² box truck in Dublin California.At the Last minute I get a call from the Oakland location.Stating that the 26 foot truck that I ordered had broke down.So I end up spending way more money than I needed to because the move was located in Dublin not Oakland.So The Dublin and Oakland location did not offer me a discount of any kind...I end up paying for to many miles from Oakland to Dublin twice.I had to drive the truck back to in Oakland for drop off... I recommend U-Haul to purchase more 26 foot box trucks and go back to $1.19 a mile like before...Now they bumped it up to $1.39 a mile...

Nathan P. le

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Le client n'a pas laissé de commentaire.

Andy M. le

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Le client n'a pas laissé de commentaire.

vera e. le

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Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no joke

Arkadi K. le

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Be aware that outside storage units - eg repurposed Uhaul cabs - are weather RESISTANT not weather PROOF

Robert P. le

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Friendly staff, good service...

Dave D. le

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That team is awesome!! Almost as good as 707061!!!!

Rahn S. le

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Staff was professional...

Brett G. le

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Perfect for my storage needs!

Karen Y. le

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The only reason I stayed was because of SWEET DAVID. I reeaervrd a “first floor” unit (misleading “upper unit with dangerous ladder,”) David kindly apologized and explained- took time to show me, etc.

Nelson F. le

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Philipp C. le

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Great service. Flexible and convenient. Friendly staff. Had a problem towards the end with invoicing but the staff resolved it quickly, taking responsibility for the error and fixing the problem to me

Gerard T. le

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LES HALLA, General Manager - helped me - he Is Very Professional, and, patient - I Appreciate That Very Much - my experience was Very Good Thanks to Mr. Halla - Thank You !

FATIMAH H. le

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My experience at this location has been always the best Amon all the other locations at Fremont,ca

cristopher j. le

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I would suggest that you install sensor lights inside each locker so that the light comes on when there is someone in the locker and goes out when the locker is closed. The locker I had was too dark.

joaquin r. le

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Great service, they went up and beyond.

Jay S. le

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Very Good, This was my second experience. I am happy with service at all locations, I have gone.

deborah s. le

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I was with U-Haul moving and storage for over 2 years . Would definitely recommend you guys

AL C. le

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All in all I had a good experience with this facility. There was an incident where my unit was almost broken into. Dim lighting and no camera coverage.

Ruth s. le

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I found the storage yard well maintained and staff helpful

Ian R. le

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Justin was very, very helpful and understanding. He went above and beyond in assisting me with my truck/trailer return and storage rental.

joseph g. le

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took care of my needs