Évaluations des clients U-Haul Moving & Storage of Fremont

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Fremont

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Harold B. le

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Equipment dirty, personnel vague and offered no suggestions on operating equipment. I was handed a key and told, "Here you go!" Not good.

Richard W. le

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Le client n'a pas laissé de commentaire.

Sylvia C. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Great Staff!!

Jeffrey W. le

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Les and team were very helpful.

Eriverto O. le

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Le client n'a pas laissé de commentaire.

Naotake Y. le

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Le client n'a pas laissé de commentaire.

Brian H. le

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Le client n'a pas laissé de commentaire.

Nghia N. le

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Le client n'a pas laissé de commentaire.

Joe V. le

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Le client n'a pas laissé de commentaire.

Chintu A. le

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Le client n'a pas laissé de commentaire.

Harold F. le

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fave larger size trucls available

Cristina M. le

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Le client n'a pas laissé de commentaire.

Dave D. le

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Les and his team are down to earth and professionals. They give you their undivided attention and provide updates as needed. Thanks guys.

Jessica T. le

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Le client n'a pas laissé de commentaire.

Alexander D. le

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App could not add photo and share location didn't work. Otherwise a great experience.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Emanuel L. le

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Had a good experience with this storage site. Staff was helpful and friendly.

Andrew W. le

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Le client n'a pas laissé de commentaire.

David J. le

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Less at this facility was great but when I reserved trailer it was supposed to be at another location and when I arrived at that location they said it’s at a different location which was 30 miles away kind of pissed me off And then dropping off the trailer was supposed to be in Enumclaw and they said I have to go to Puyallup which was 50 miles away and that pissed me off so as of right now I will not use U-Haul again

Hiep P. le

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Awesome service, quick and staff was friendly.

Rudy M. le

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good service...thanks

Munira M. le

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Le client n'a pas laissé de commentaire.

Anthony G. le

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Excellent customer service , Pick up and return !

Junior I. le

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Even though my equipment I reserved wasn’t available due to a customer not turning the trailer in on time. It made up by the customer service they provided and I was very disappointed in the beginning but in the end I was very happy. The workers were very professional and understanding with why I needed an enclosed trailer. I give two thumbs up to customer service. I would love to come back to this location.

Burl K. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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I believe the UHaul agent that helped me was named Les. He was very knowledgeable, very friendly and easy to work with. Your lucky to have such a worker. On the other hand, the young employee who checked me in, was a different story. Whining about how heavy the trailer is and he couldn't do it himself, where as Les (60+ years of age) handled the trailer himself.

Adrienne E. le

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Nothing , the guy was friendly and even the people helping to do the reservations for the u haul . Thank u , I had a great experience with this company. It was fast and easy .

Bryan T. le

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Store uhaul vehicles in a more secure location

Dominic R. le

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Le client n'a pas laissé de commentaire.

Thomas F. le

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Nevertheless, I would have greatly preferred picking up the trailer at my home town location, Livermore, which I also rate highly.

Toby A. le

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The truck had some serious visible damage and one of the tie-down rails was broken. Also seemed like the shocks were badly in need of replacing. But the truck still generally suited my purposes for a local move and was clean. The employees were extremely helpful, as they've always been when I've rented there, filled my propane tank, etc. Unlike many other Uhaul sites, this one has excellent customer service.

Kurt N. le

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Le client n'a pas laissé de commentaire.

Liyu W. le

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Le client n'a pas laissé de commentaire.

Faraaz S. le

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Le client n'a pas laissé de commentaire.

Lee T. le

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Le client n'a pas laissé de commentaire.

Fernando B. le

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They were very helpful and didn’t have any issues picking up or dropping the unit off. They were right there to help through the process. Thank you for your help.

Shashi K. le

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When I returned vehicle I was charged $20 more as it says I returned vehicle off hour as I returned vehicle after 2 hour I just rented for two hours. Now customers service says it will take 72 hours to find the issue and initiate refund. Very disappointed with service

Nader B. le

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All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.

MARTIN B. le

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Storage unit was very secure

vera e. le

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Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no joke

Arkadi K. le

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Be aware that outside storage units - eg repurposed Uhaul cabs - are weather RESISTANT not weather PROOF

Robert P. le

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Friendly staff, good service...

Dave D. le

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That team is awesome!! Almost as good as 707061!!!!

Rahn S. le

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Staff was professional...

Brett G. le

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Perfect for my storage needs!

Karen Y. le

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The only reason I stayed was because of SWEET DAVID. I reeaervrd a “first floor” unit (misleading “upper unit with dangerous ladder,”) David kindly apologized and explained- took time to show me, etc.

Nelson F. le

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Philipp C. le

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Great service. Flexible and convenient. Friendly staff. Had a problem towards the end with invoicing but the staff resolved it quickly, taking responsibility for the error and fixing the problem to me

Gerard T. le

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LES HALLA, General Manager - helped me - he Is Very Professional, and, patient - I Appreciate That Very Much - my experience was Very Good Thanks to Mr. Halla - Thank You !

FATIMAH H. le

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My experience at this location has been always the best Amon all the other locations at Fremont,ca

cristopher j. le

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I would suggest that you install sensor lights inside each locker so that the light comes on when there is someone in the locker and goes out when the locker is closed. The locker I had was too dark.

joaquin r. le

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Great service, they went up and beyond.

Jay S. le

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Very Good, This was my second experience. I am happy with service at all locations, I have gone.

deborah s. le

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I was with U-Haul moving and storage for over 2 years . Would definitely recommend you guys

AL C. le

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All in all I had a good experience with this facility. There was an incident where my unit was almost broken into. Dim lighting and no camera coverage.

Ruth s. le

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I found the storage yard well maintained and staff helpful

Ian R. le

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Justin was very, very helpful and understanding. He went above and beyond in assisting me with my truck/trailer return and storage rental.

joseph g. le

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took care of my needs