Le client n'a pas laissé de commentaire.MANUEL C.
Customer Reviews for U-Haul Moving & Storage of Fremont
Pour nous contacter
Fremont, CA 94538
(Off Hwy 880)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bin W.
Special thanks to two young gentlemen on duty this weekend who made my visit quick and enjoyable. Excellent service!NATALIIA Z.
I am a regular customer to S. Grimmer location I rent cargo Van's weekly. I rented this past Thursday 6/17 only for one day. Come to my surprise my card was charged 490,86 $ because they said I damaged the roof of the van. I am 5'5 too short to even damage the roof of the van let alone reach it I was never notified I only found out by checking my bank account. VERY UNPROFESSIONAL AND I BELIEVE I WILL BE RENTING ELSEWHEREMICHELLE D.
Great service, Les, the manager, is the best.Steven G.
U-haul is the bestMartin R.
Le client n'a pas laissé de commentaire.EDWARD M.
Great equipment and locationRalph K.
Very friendly workers there, easy picking up and return.Serge M.
Le client n'a pas laissé de commentaire.Sergey P.
We arrived around 515 and there was only one person working and he was busy so we had to wait. 3 people came inside while we were waiting so there is enough people to justify staff but this location apparently values people having to wait. The truck was old and dirty but it did do the job. So i guess we are ok with it but expected a better overall experience.Carmine P.
Le client n'a pas laissé de commentaire.Sriram P.
Le client n'a pas laissé de commentaire.STANLEY P.
Ensure that the sidesteps to the enter the cargo vans have adequate warnings to prevent falls.FRANCIS P.
Le client n'a pas laissé de commentaire.Riyaz S.
Great service.Joe R.
Le client n'a pas laissé de commentaire.ERNESTO L. | Expérience générale
Fast and friendly service. A very easy process.RUDOLPH G.
Len is awesome and very helpful nothing to improve Fremont location!MARTIN R.
great service. person helping ensured all was good before releasing for my hauling tasks.Gaudencio R.
Nothing everyone was greatDarrell K.
Jim gave great customer service. Though he was busy but he was very calmly handling customer and making sure he was give best he could. I gave 5 star for his service.NAVDEEP K.
always safety firstJORGE U.
Le client n'a pas laissé de commentaire.Gaurav K.
I love Uhaul customer service, they are always really helpful.FERMIN P.
Le client n'a pas laissé de commentaire.MANUEL G.
Please make sure you get the smoke smell out of the van. The one I rented today, someone smoke in it.MIKE L.
Le client n'a pas laissé de commentaire.PATRICIA P.
Le client n'a pas laissé de commentaire.Gilbert V. | Expérience générale
This location is near perfect Great customer service, good equipment, friendly. Manager even called to make sure we were ok when we were a few hours late. I'll be a customer of this location as long as I live here!Geoff H.
Smooth and courteous.DAVID T.
It was my first time using this service and I just want to say thank you so much you were wonderful. The only recommendation I have is please hire more Spanish talking people because my husband had a question and the person there just kept saying no SpanishAgustin M.
The peole are nice but truck is a titile scardly we afraid the truck was a craige noice when start to run after stop.CHENGYU H.
The person who hitched helped us was very nice & accommodating. Great service at this location.CATHERINE S.
everyone was so friendly and helpfulDiane B.
Le client n'a pas laissé de commentaire.MARCANTONIO D.
Tell customers doing a self pickup that the vehicles are near the returns instead of with the majority of vehicles near the parking lot.Sandra A.
Check engine light was on. Manager said it had a previous history of engine "misfire" Said it was ok to drive. If I had a problem call # on side of truck for road service. Not a very reassuring feeling. With that said THIS may have affected Fuel economy.BILL S.
Le client n'a pas laissé de commentaire.FRANK G.
Le client n'a pas laissé de commentaire.LENISHA B.
Le client n'a pas laissé de commentaire.RANDA M.
Le client n'a pas laissé de commentaire.Mark G.
no suggestionsJOSEPH S.
Excellent service à la clientèle.Steven G.
Very good service.. Cheap and convenient.FNU S.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Alfred M.
My Fremont Grimmer team are the best. Always friendly, accommodating and good people!SERGIO C.
excellent customer service and easy rental process.Ritchie Q.
Le client n'a pas laissé de commentaire.BRENDA W.
The driver door is out of alignment so you have to really slam it to get it close. The gas I was told was full however it was 2/3 fullROBERT C.
The worker was all by himself. He did an awesome job multitasking and providing perfect service to the customers.RONALD G.
The customer service was excellent the truck was super clean and overall it was a good service truly recommend itBrayan R.
Le client n'a pas laissé de commentaire.Ezequiel C.
Le client n'a pas laissé de commentaire.MICHAEL L.
Nice and friendlyMohammad A.
Le client n'a pas laissé de commentaire.Luiz Pedro R. | Expérience générale
Le client n'a pas laissé de commentaire.MINH N.
Le client n'a pas laissé de commentaire.TOAN T.
Still feels like we are leaving in non digital world when I visit U-haul, why can't there be just online reservation, digital unlock trailer, self hook for repeated customers and then self drop off with digital lockMinhaj Uddin M.
I received the receipt a day later due to the system was done and found out that I was charged extra mileages than the actual one, also higher rate than I was told at the counter! I have the video as approval and would like to request an adjustment. VivianYue Z.
Le client n'a pas laissé de commentaire.NOE L.
Thanks. Good customer service.PRADEEP G.
Returning trucks at different locationsSAURABH N.
Le client n'a pas laissé de commentaire.Yemia H.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.MARZIEH K.
Le client n'a pas laissé de commentaire.anthony M.
Le client n'a pas laissé de commentaire.BALAJIREDDY B.
Received great, friendly, and attentive service both at trailer pick up and return!Armando D.
Le client n'a pas laissé de commentaire.todd G.
Staff was very pleasant and helpful. Definitely a good experience everytime I've been there. Good job Fellas!KATHLEEN M.
brand new equipment, really worked great!RICHARD B.
We appreciate the free month the manager gave us.carla a. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua H.
Justin was very good, knowledgeableDENNIS F.
Le client n'a pas laissé de commentaire.Venkata M.
Granted I was late with rental, and theRAFAEL O.
Very friendly and professional staffshakur A.
Le client n'a pas laissé de commentaire.BASHINDER G.
Teach associates Custer service, when I was there the guy helping was so rude and very impolite with me, maybe he was having a bad dayMARK C.
Le client n'a pas laissé de commentaire.HARRAVEE L.
You really don't need any Improvements here. I had the best service I ever had from this store than any other experince from other Uhaul locationsMARGIE A.
Mahalo ðŸ™ðŸ¾ARTURO A.
Le client n'a pas laissé de commentaire.david l. | Premières impressions
Le client n'a pas laissé de commentaire.Zavvio M.
Le client n'a pas laissé de commentaire.Philip K.
The service is very good very profesional And efficient thanksCATALINA V.
Excellent customer service from the time we booked the truck, picking it up, and returning it. Highly recommend this location.Elci R.
Le client n'a pas laissé de commentaire.Chuong N.
Le client n'a pas laissé de commentaire.Hyunwoo C.
There was no one at the front desk both picking up and returning. They had the wrong reservation. That's somewhat understandable as we changed the reservation multiple times. It was expensive for a one-day 30-mile use and we finish before 3. In fact we finished by one. I don't understand how 1995 went up to almost 100 $TERI E.
Le client n'a pas laissé de commentaire.GEORGE N.
The service was good and the trailer was clean. The only issue was with the tongue jack. It was stripped which made connecting and disconnecting the trailer difficult.Tracy L.
Le client n'a pas laissé de commentaire.carla a. | Premières impressions
Truck felt wobbly, like the tire air pressure was different...i didn't have time to check. I had to put gasoline as soon as I left UHaul premises l the trunks gas tank was on empty...RAFAEL O.
Truck wheel alignment "Terrible" and was a horror to drive. Once I REACHED my unload destination, I requested a different truck to return - I ws refused and I had to ask my son to come 250 miles to drive the P.O.S. back to Fremont, Ca.Donald F.
Staff was very helpfulPamela M. | Premières impressions
Great people. Working with you guys and les was great. Would recommend you to all my family and friends. ThanksDavid C. | Expérience générale
Preregistered online, Called about an hour before pickup was scheduled and asked if I could get the trailer earlier, they said yes, arrived, paid via credit card and was hooked up and off in less then 15 minutes. The drop-off was even quicker, about 10 minutes. The 12 foot trailer was perfect and the service could not have been better.Randall C.
Le client n'a pas laissé de commentaire.Ankit A.
They were awesome at the Grimmer location in Fremont. I had a blow fuse that effected the trailers tail light. They had an extra fuse and switched it for me. Above and beyond if you ask me!!Jose C.
Friendly and helpful service.ARIF S.
Le client n'a pas laissé de commentaire.Emilie H.
Excellent people very good job very Efficient thanksCATALINA V.
Le client n'a pas laissé de commentaire.OSCAR G.
Fast service and very friendly, as a former U-Haul employee I appreciated it!KARLEE M.
Great and solved our move schedule perfectly and great staffSATNAM D.
Le client n'a pas laissé de commentaire.Wayne N. | Expérience générale
I was given unit 402. When arriving yesterday to pick up an item, I learned that my unit leaks. I had 6 boxes that got soaked, three of which I lost property. My 8ft tall Christmas tree won't show any colors, essentially ruined.Anthony R. | Expérience générale
Le client n'a pas laissé de commentaire.Crystal M. | Expérience générale
Les was very helpful and responsiveWILLIAM R. | Expérience générale
Great ServicePrashant S. | Premières impressions
The storage manager, Justin, was extremely helpful in making the whole move out process a smoother and pleasant experience. I truly appreciate his great support with the move-out.Venkatesh B. | Expérience générale
No one said i would have yo use some latter to get it was stupid and i will be moving out. Plus one of the employees said alot of stuff had been broken into and stolen.becky w. | Online Move In
Le client n'a pas laissé de commentaire.Gregg N. | Expérience générale
Very friendly and helpful staff!JUDITH T. | Expérience générale
Les has been awesome and professional since day one. I loved this place and all they had to offer. All staff were always kind, helpful, and professional whenever I had any needs. I only left because Covid-19 impacted my finances.Raymond R. | Expérience générale
Excellent ServicePrashant S. | Premières impressions
I reserved a 4x6x8 online, and a Van. When we got to Uhaul they didn't have the storage unit we reserved, so I had take a larger unit which is 100 $dollars a month more. We didn't look into any other storage solutions because we were at the location ready to unload.Adrian C. | Premières impressions
Great place to store my stuff. Staff is excellentJack H. | Expérience générale
Ended up taking a larger than necessary unit because the smaller converted trailer smelled very musky. Staff was great. Liked 24 hour access to converted box truck unit. liked to repurposing of TruckS and trailers. Great idea.michelle i. | Expérience générale
Costumer service was great, manager really knows his stuff. Would come back again.victor u. | Premières impressions
Manager is awesome and very helpful.given me unit clean as new.HARBINDER S. | Premières impressions
Great service, convenient location and clean facilitiesAnkit B. | Expérience générale
Excellent service, convenient.Thomas C. | Expérience générale
Great Staff. Quick to help, Not a fan of the two level locker set up, but it is what it is.Tom H. | Expérience générale
Les and his team are down to earth and professionals. They give you their undivided attention and provide updates as needed. Thanks guys.Dave D. | Expérience générale
Had a good experience with this storage site. Staff was helpful and friendly.Emanuel L. | Expérience générale
All personnel including the site manager were extremely knowledgeable and adroit at their jobs. They were also very professional and friendly.Nader B. | Expérience générale
Storage unit was very secureMARTIN B. | Expérience générale
Great customer service , the gentleman and young lady working were very professional and courteous , answered all my mom’s questions and made us fill welcomed, thanks they deserve a raise no jokevera e. | Premières impressions
Be aware that outside storage units - eg repurposed Uhaul cabs - are weather RESISTANT not weather PROOFArkadi K. | Expérience générale
Friendly staff, good service...Robert P. | Premières impressions
That team is awesome!! Almost as good as 707061!!!!Dave D. | Premières impressions
Staff was professional...Rahn S. | Premières impressions
Perfect for my storage needs!Brett G. | Expérience générale
The only reason I stayed was because of SWEET DAVID. I reeaervrd a "first floor" unit (misleading "upper unit with dangerous ladder,") David kindly apologized and explained- took time to show me, etc.Karen Y. | Premières impressions
.Nelson F. | Premières impressions
Great service. Flexible and convenient. Friendly staff. Had a problem towards the end with invoicing but the staff resolved it quickly, taking responsibility for the error and fixing the problem to mePhilipp C. | Expérience générale
LES HALLA, General Manager - helped me - he Is Very Professional, and, patient - I Appreciate That Very Much - my experience was Very Good Thanks to Mr. Halla - Thank You !Gerard T. | Réservation
My experience at this location has been always the best Amon all the other locations at Fremont,caFATIMAH H. | Réservation
I would suggest that you install sensor lights inside each locker so that the light comes on when there is someone in the locker and goes out when the locker is closed. The locker I had was too dark.cristopher j. | Expérience générale
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