Le client n'a pas laissé de commentaire.ROSANNA S.
Customer Reviews for U-Haul Moving & Storage of Fultondale
Pour nous contacter
Fultondale, AL 35217
(Next to the highschool)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/27/2021 - 12/15/2021: 8h00 am à 5h00 pm
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Sara provided me with excellent customer service and I would recommend any & every one to this particular location.lacrisha R.
It would probably help if there were a sign directing customers to return the trailers to the upper parking lot.DABNEY B.
Le client n'a pas laissé de commentaire.Elise B. | Expérience générale
Our sales representative by the name of Sara Perry, was very informative, friendly, and down to earth. She had a great sense of humor, and didn't hesitate to give recommendations, and suggestions. I will gladly be visiting this location again in the future, if I ever plan on moving again.DASHEKA B.
The truck was on 3/4 fuel when I left. I uploaded a photo of it. When I returned it the guy charged me a 26 $fee for fuel after I put 21 $worth of gas to get it on 3/4 because he said it was on 7/8 when I left. He wasn't even the person who rented me the truck. I hope I have better luck with fultondale mini storage when I return the 8' truck I'm currently renting.CARL D.
Le client n'a pas laissé de commentaire.Savannah H. | Online Move In
Mgr was very helpful and friendly to make you feel welcomeDorothy M. | Premières impressions
Mgr was very very helpful and professional made you feel welcome and was interested in helping youDOROTHY M.
Le client n'a pas laissé de commentaire.Travis E.
Le client n'a pas laissé de commentaire.LAURENCE P.
Rental prices are a little high but service was good and no problems.YANCEY Derek S.
Le client n'a pas laissé de commentaire.Gina P. | Premières impressions
Great serviceDOMONIQUE H.
Le client n'a pas laissé de commentaire.Robert G. | Expérience générale
Thanks A Mil❤️Jeannie A. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER B.
Everything was top shelfâ€¦â€¦ the young lady that helped us was the best. Thank y'all Mike V.MICHAEL V.
Le client n'a pas laissé de commentaire.Shiobhan T.
Accuracy of services and productsJaquisha S.
Perrsonel friendly n very helpful with data entry for old man.HENRY H.
Le client n'a pas laissé de commentaire.daniel j. | Expérience générale
Very bad location with terrible pavement on a blind hill. Very poor location with poor signage as wellJASON M.
Le client n'a pas laissé de commentaire.Catrina M.
Le client n'a pas laissé de commentaire.WILLIAM G.
Staff was extremely helpful. It was the best Uhaul experience I've ever had. Merci.Phyllis W. | Expérience générale
Le client n'a pas laissé de commentaire.DOUG M.
I can't share enough good concerning my experience!james L.
Le client n'a pas laissé de commentaire.KELLY R.
Le client n'a pas laissé de commentaire.Jack S.
The only problem I had was when the tornado came through last year, I emailed and emailed the manager to see if my unit was damaged and NOT ONCE received a response. I think that is poor customer service, especially since the facility isn't that big. The manager should have personally contacted each customer to ease our mind that our thing (family heirlooms, in mine) were safe and intact.MISTY J. | Expérience générale
I went to another haul before this one. They ran me off because they said I had to go on line to rent a trailer. I don't do online so left and went about a mile and this lady in fultondale al on Carson road was awesome. She did it all. Thank you for askingWILLIAM V.
Le client n'a pas laissé de commentaire.WAYDE C.
Awesome locationSchwanda H.
Le client n'a pas laissé de commentaire.CATRINA M.
The representative went above and beyond his call of duty to get me a truck. They were all reserved but I need one to finish emptying one of my storage units. I am so grateful for him and his act of compassion. It only took me 1 hour & 22 minutesðŸ˜‚ðŸ˜‚ but and I thankfulðŸ'-ðŸ'¯KAREN T.
My experience was flawless. Brooke made it possible for me to get a moving truck at the last minute which was excellent for me. No hidden fees or costs, everything was up front and plainly explained.RHONDA W.
Le client n'a pas laissé de commentaire.JOHN S.
Just wish the smallest locker style storage space place was a little bigger where u can’t use walk in it I think if everyone only needed that amount of space to move out of a home then they don’t got much that they own there’s like no space in there sorry just my opinionRichard B. | Online Move In
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Luke L.
Le client n'a pas laissé de commentaire.syenthia p. | Expérience générale
I would recommend the Fultondale location. I reserved my truck at the Carson Road location, but when I went to pick it up at the appropriate time the truck was not there for me. The staff member at the desk did his best and found me a step van at the Fultondale location(which was 5,5 miles away from the Carson Road store... my home is 1,2 miles from the Carson Road location). It was a little inconvenient, but the van was very clean and the staff at the Fultondale was excellent. I'll use uhaul again because they did their best to help me.Charles B.
Nothing. Wonderful experience. Very helpfulSherri L.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.DAMIAN H.
The ladies went above the call of duty to see that I had what I needed. Job well done. Thanks Uhaul!BOBBY D.
Brandon and Oscar were great! They were quick to get the issue fixed and were very sociable!Thomas C.
Le client n'a pas laissé de commentaire.Jeffrey H.
Clean facility and attendant was kind.THOMAS J.
Very knowledgeable and experienced person helped me get the proper equipment as needed for the things that I was hauling. Very nice demeanor and a great personality.JAMES S.
Le client n'a pas laissé de commentaire.KENNETH B.
Truck was filthyCOLETTE M.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Benjamin P.
Excellent service à la clientèleJAMES C.
Great place to deal with. Fast, convenient and courteous.JAMES C.
Le client n'a pas laissé de commentaire.Nickolas S.
There was a cigarette butt and ashes in the ashtray. I'm not complaining really because it had no impact on me, but I thought these were non-smoking vehicles.Jeff W.
Le client n'a pas laissé de commentaire.Marcus K.
Keep doing what you're doingMichelle P.
Le client n'a pas laissé de commentaire.MICHAEL S.
Start answering the phone & value your customersLESSIE R.
Le client n'a pas laissé de commentaire.Katoria S.
Le client n'a pas laissé de commentaire.Donald K.
Everything was fine. I even rented a storage unit at this location so this is where I unloaded the trailer.Fred K.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.GABRIEL D.
Great people to rent from! Very helpful and strive to do the best for you. I highly recommend this location.MAXSON L.
Everything was excellent and customer service was awesome very informative.THOMAS M.
Nothing I can think of. The clerk was knowledgeable and professional. He made the process simple and painless..Warren D.
Le client n'a pas laissé de commentaire.Adam R.
Le client n'a pas laissé de commentaire.SCOTT E.
Le client n'a pas laissé de commentaire.Ed S.
Le client n'a pas laissé de commentaire.Jennifer R.
Le client n'a pas laissé de commentaire.Eugene S.
Will not be back to this particular location,the guy dontae was very nasty and rude.SHIRLEY H.
Le client n'a pas laissé de commentaire.STEPHANIE R.
I was over charged ! I will not do business at this location again.Flecia M.
Keep up the good work!Jeffrey W.
We noticed a slight decrease in tire inflation and should have acted on getting air before leaving the siteDenise K.
Efficient, professional and online check in very helpful!Deborah M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Teresa T.
No improvement neededRoger P.
Le client n'a pas laissé de commentaire.Shauntiva H.
On move in day there were 2 large crates left in front of your unit that hindered our unloading of furniture. As well the gate being broken hindered our ability to have access later that evening to finalize our move, therefore we had to unload our last items the next day.Kerry W. | Online Move In
No real wait, the staff was super professional and helpful and friendly. A lot of Uhaul places are sketchy, this one is fantastic!Shad M.
Le client n'a pas laissé de commentaire.Steven G.
Le client n'a pas laissé de commentaire.GINGER H.
Le client n'a pas laissé de commentaire.Zachary B.
Le client n'a pas laissé de commentaire.JESSICA B.
Customer service was excellent, if i need a truck or trailer I will go back to themJESSE S.
The 2 ladies that assisted me had outstanding customer service skills and made me feel like family!Chandra W.
Le client n'a pas laissé de commentaire.Ruth W.
Everything went smooth and the guy I dealt with was very nice.ROY M.
Le client n'a pas laissé de commentaire.KELVIN E.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.Charles C.
I rented the van online. When I went to pick it up, the picture of the van that appeared on my app did not match the vehicle ID number that I needed to pick up. Caused confusion and the person working the desk at the time was not overly helpful.ADAM K.
Nothing. Everything went well.Kathryn G.
Friendly & very knowledgeable great overall service..WILLIAM P.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Jim D.
In light of our recent tornadoes, this facility has been so helpful in assisting with all my moving needs. Special thanks to Jack in customer service for his assistance, over and above.Marilyn K.
I was supposed to drop the truck off at Gardendale Flea Mall. They advertise being open 10 to 6 but when I arrived at 3 the door was locked and there was no drop box. It took another 30 minutes to find another place to drop off the truck.FLOYD P.
Great service ðŸ‘JODY T.
Le client n'a pas laissé de commentaire.Michael S.
No problem with the local site, biggest problem was with the on line reservation and national support. I had my reserved vehicle changed without notice, even though my original choice was shown available. Calling the UHaul support is impossible, several times I called and was left on hold with nobody to talk with. When I changed my vehicle choice back I finally had someone contact my, what I reserved was not available now. Local people were very nice, but the national support is beyond horribleRICHARD B.
Le client n'a pas laissé de commentaire.William P.
Billing practices are NOT good. There is the initial hold but then I was also billed for the entire amount. So my account is hit for double the amount. Happened twice now. Never has in the past.CAROLYN L.
Le client n'a pas laissé de commentaire.Vicki Y. | Online Move In
Constant issues trying to get a functioning storage unit. I understand due to the tornado it can be chaotic. But some of the units had stuff moved in and we had to keep moving from one to another. Man working there told us we could have access 24/7, but did not tell us the gates had to be manually locked at 5 pm and you couldn't get in past that. He locked up about ten minutes early and told us we couldn't move my stuff in, tried to explain that there was nowhere to take the stuff as I have moved out and no longer had access to put the stuff back. He didn't care, even though we would've been there a lot earlier if the initial moving in the first round didn't take over an hour because unit after unit didn't work out until we got to the fifth unit. I had no choice but to leave my stuff on a trailer outside where I lost about 500 $worth of furniture due to rain. I've never experienced such horrible customer service before and doubt once I move my stuff out, I'll ever come back to this location again.Nicholas S. | Online Move In
Both ladies did a great job.shane G. | Online Move In
Le client n'a pas laissé de commentaire.corey c. | Premières impressions
Agents very helpful.Stanley B. | Premières impressions
No commentSonya E. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!