Le client n'a pas laissé de commentaire.Tim M.
Customer Reviews for U-Haul Moving & Storage of Golden
Pour nous contacter
Golden, CO 80401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service people!robert J.
Make sure the cargo van is washed, to many bugs on the windshield. Operationally the cargo van was in excellent condition. ThanksROBERT S.
Le client n'a pas laissé de commentaire.JEFFREY W.
Just dropped off but very easy.BARBARA B.
Danielle was awsomeDARIN O.
Le client n'a pas laissé de commentaire.kathy B.
Everything was quick and easy! It was a great pickup! Got the job done. Better than buying a new pickup!STEPHEN S.
The UHAUL rep in the office was wonderful! She was amazing!CHRISTOPHER V.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.SEAN J.
Le client n'a pas laissé de commentaire.mlvric P.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.Philip C.
Fix the online equipment return. I didn't see a return link on the dashboard, so I called the 800 number and was told a note was put in my contract but I still got charged for the extra day anyway.RONALD V.
Check out process was super fast. At check in long linesâ€¦seems like short staffedmike J.
Le client n'a pas laissé de commentaire.JEFFREY C.
Le client n'a pas laissé de commentaire.KEITH P.
Le client n'a pas laissé de commentaire.GRANT G.
Great Services !!Thomas L.
The manger was outstanding. Very helpful. Will use the facility againROBERT L.
Always a pleasure to do business at my local U-HAUL.LUIS L.
They were awesomeRobert C.
Le client n'a pas laissé de commentaire.Mark B.
Very good and quick service, would use them again.RUSSELL T.
Le client n'a pas laissé de commentaire.GIA T.
I was double charged for a single day use. There was no discussion of rates for overnight drop off vs returns during business hours. I was double charged for the 8 $insurance for a single day use...again not discussed also makes uhaul sketchy and I foresee a class action in due time.Jonathan T.
Excellent Experience! The staff was very focused on Customer Service - Highly Recommend!Greg P.
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Beverly C.
Le client n'a pas laissé de commentaire.CHRISTY L.
Le client n'a pas laissé de commentaire.Dannea E.
Grumpy staffChristopher K.
Le client n'a pas laissé de commentaire.Eddie B.
Problem with trailer lights was never resolved.Geoffrey C.
Your app sucks. You require a check in via the app, yet it doesn't work. Either you have low band width at this location or bugs in your app. That said, the guy who rented me the contact was amazing and made it easy. Your gal on the phone was also very good when I called to tell her that the app was crap. Kudos to the people, no so much for your IT department.DAVID V.
Do not like that you charge 20 $for returning of the truck It's BS!Radomil C.
Le client n'a pas laissé de commentaire.MATTHEW G.
Le client n'a pas laissé de commentaire.DANIEL M.
When we picked up the truck at 11pm the driver side turning signal was not working. We then called roadside assistance and they were of no help neither was customer service. We had to wait until 7am am the next day to exchange the truck for another one. The lady at the front desk had a horrible attitude and no customer service. We then proceeded to get another truck. Once we got the truck loaded and ready to move to the next house we got a warning sign on the dashboard stating that there was no motor oil. Since we had a terrible experience the night prior with road side assistance we added motor oil to save ourselves of another headache. None the least this is the first and last time I do business with U-Haul.Marcelo H.
Better parking spotsJAMES D.
Both places were helpful and quick. Great experience!Christine W.
Le client n'a pas laissé de commentaire.Katherine H.
Staff was not very patient or friendly. They did not seem to be very happy to be there. The brakes were making a odd noise and seemed pretty weak. I was able to get the vehicle on time, it did the job, and I got what I wanted.Christopher K.
Le client n'a pas laissé de commentaire.JOSEPH T.
Le client n'a pas laissé de commentaire.Harold S.
the equipment was ready for pick-up, worked well and return was easy.Steven R.
When making a reservation online, if a selected location doesn't have the specific equipment requested, the site switches you to a different location without making mention of it. You have to notice the small font location change. It would be better to offer a similar rental at the desired location, and otherwise to ask the customer if a change of location is acceptable.DOUGLAS P.
Everything worked. 10' truck was spotless and engine ran like a top.Brian M.
Nothing. Everything it's ðŸ‘ðŸ½ The costumers service the people in the office it's so much friendly And help you With the equipment that you needVictor C.
Le client n'a pas laissé de commentaire.ANDRES T.
The gentleman that helps me when out of his way to make sure everything was proper helps get the lights working on the truck but providing a test light I think this location and help has been very good this timeDaniel L.
I was charged way to much. I ordered my reservation for 6 hours. Then I received my contract email and it said 2 hours... I tryed to explain and they go well it says 2 hours get here when you can. So I was charged a late fee, way to much in gas. I was told to put 7 gallons of gas in so I did. Then I get back and I was told it wasn't enough and was charged another 18 $in gas. A total of 130 $which should have been a simple 100 $.Shanelle P.
Le client n'a pas laissé de commentaire.RONALD E.
Le client n'a pas laissé de commentaire.DANIEL W.
Super helpful, friendly staff. Really easy rental. Thanks!Andrea W.
Le client n'a pas laissé de commentaire.GERA B.
There was an unpleasant employee there in a Joker mask. Treated me poorly and wanted me to reconnect my vehicle to check lights after I had returned. Exhibited condescending behavior. Loser. The other employee named Richard was great. He eventually checked in my AT and he was helpful. When I checked out the equipment. Fire the Joker, promote Richard. Merci.NEEL D.
Le client n'a pas laissé de commentaire.KEVIN M.
Le client n'a pas laissé de commentaire.Rade B.
You are already doing great! Keep it up and I will keep coming back!Charles M.
Le client n'a pas laissé de commentaire.GARY L.
Excellent all around, except that signage for the entrance and exit needs to be easier to see from westbound Colfax.MITCHELL W.
Have used this location multiple times through the years, always good people there.Nichole J.
Le client n'a pas laissé de commentaire.DESTENE S.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Ted B.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.JEFFERY I.
Unorganized and demandingMIREK M.
Excellent customer service from the gentleman that helped me!!!!!!Chris H.
Location experience was great. Your website needs work. You can not set up multi day rentals! You assume that people want the unit for 24 hours or less.Robert M.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.JADE D.
The truck was filthy when I picked it up. I cleaned it extensively after picking it up and then again before returning it. After I left I got an email saying they were charging me 50 $for a cleaning fee. Ridiculous. I wouldn't send my worst enemy to this joke of a store.Geoffrey G.
Le client n'a pas laissé de commentaire.CHARLES S.
Le client n'a pas laissé de commentaire.JANICE W.
I observed Danielle in three transactions while waiting in line for mine. Though obviously busy, she did not cut service corners and provided each guest with a consistent, positive interaction. She was courteous, professional and expedient.JOHN E.
Le client n'a pas laissé de commentaire.MARCELLO D.
Le client n'a pas laissé de commentaire.ROSA R.
Le client n'a pas laissé de commentaire.NICOLAI H.
Le client n'a pas laissé de commentaire.JERRY S.
I made a reservation to save on time. The wait time in store was over 30 minutes. Multiple customers were in store complaining. Instead of helping customers for 30 seconds, they decided to hash out the complaints. When I came to return the truck after hours, the online link would not work. It kept saying I needed to share my location, which I did. 8 times. I had to leave the truck and call to make sure we weren't charged.TAYLOR F.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Bruce P.
Le client n'a pas laissé de commentaire.WARREN H.
We returned our Uhaul at about 7pm and luckily Andy was there because the location link on the Uhaul app wasn't working to check ourselves in. Also, we had been marked as having received 24 blankets, but we really were only given 18 blankets. We explained the situation and he took care of everything the next day. We really appreciate his help.MITCHELL J.
the national computer was down during checkin but your agent handled the process professionally and was still able to get me into my reservation in a timely manner and apologized throughout. My check in was professional and quick.David L.
They were great.GEORGE WALTER B.
Very friendly staff. Aaron doesn't usually work the front desk, he was super friendly and helpful. Truck was clean and the price was awesome. Thank you Uhaul!John Q.
Everything was goodDennis D.
The Website is in need of improvements...difficult to navigate and I couldn't manage my reservation.Duane J.
Le client n'a pas laissé de commentaire.BRANDON P.
Le client n'a pas laissé de commentaire.Alyse B.
Le client n'a pas laissé de commentaire.Donald B.
Great, ServiceTHOMAS D.
Le client n'a pas laissé de commentaire.ANDREI T.
I rent equipment here somewhat frequently and I am always very happy with my experience.CECIL P.
Quick serviceNANCY S.
Le client n'a pas laissé de commentaire.ROGER D.
Very pleased with the overall experience. Moved my Girlfriend from NJ. To CO . Nothing was broken or damaged in the move. Highly recommend the U Boxmark b. | Expérience générale
Fantastic serviceCURTIS Y. | Expérience générale
Best Uhaul experience yetBrett R. | Expérience générale
Everything was great.Robert K. | Expérience générale
The main guy Ed was really helpful. Turns out U Haul Moving Help does not do UBox delivery to my final destination in Avon. Ed hooked me up w/ a local guy willing to deliver. AAA+++ all the way.Edwin L. | Expérience générale
U-Haul provided me with well organized, efficient professional service @ a very reasonable cost. Website reservation system is well designed and easy to use.Thomas L. | Expérience générale
Services supplémentaires à cet emplacement
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